I placed an order on 1st January for goods for the value of more than 1, 000 euros. Delivery was notified as 7th January. The goods are for the installation of a new bathroom. On 7th January a van turned up with the shower unit. On 8th January a van turned up with one tap for the sink.
Currently the goods outstanding are a shower tray, shower screen, vanity unit and sink, a mirror, extractor fan and a heated towel radiator.
I have made numerous calls and sent emails to no avail. We were promised a phone call yesterday which never happened.
My husband has now had 3 days off work waiting for the goods. There has been no direct contact from Leroy Merlin and no explanation for the delay.
I had intended ordering more goods on line with Leroy Merlin but I would no longer consider placing another order with a company which is totally incompetent.