Letgo
Reviews and Complaints

I have complained about getting messages by accident, there needs to be a do you really want to send this message function my most recent the person said her baby sent the message by bumping the phone this is about a dozen times I complained about this, I get accidental messages almost daily. I cant believe when I try to send this message it says to short, If I added the 100s of accidental messages it would probably be to long please also respond . all the times I have complained about this issue I never get a response or it also never gets resolved.

Trying to buy a truck person claiming sick in hospital and vehicle in shipping they can have it shipped to me ...And pay for shipping ...I would really like to get a hold of someone to catch these thieves . I'm going to report to fbi as well.
At that rate they would make zero on the vehicle, they have some other goods for sale as well with a really good price ...

Purchased a PS3 from someone and they didn't mentioned that that the gaming console was messed up. The only good news was I knocked off 10 dollars from the price before meeting up. We meet up on Aug 25 2019 at 4:30 pm at the local police station to exchange the money and item but none of any communication mentioned the computer on the game console has half of the screen is the black/white static and the computer interaction with controller is not good along with the console resetting itself. The seller's name is Aurora Rios.

I messaged this user to purchase the bird cage. I had no problem with the price or anything. I asked when he could meet up and he said any time after 3. I said that's fine as i get out of class at around 4. Luckily my university is on that side of town so I can meet him right away at 4:30-4:45 (depending on traffic). I asked if we could meet in a parking lot of McDonald's as it is a good in between of our locations. He said no that he will not meet me there and ONLY meets in this other location. Rude but I say okay. He tells me no to 4:30 and says he will only do 5:00. I say that I would rather do 4:30 because I will have just gotten out of class and already on that side of town ( I live rather far from this location so I can only meet on days I have class since he does not want to commute any farther) . If I wait til 5 I will get a lot of more traffic on the way home. He made a big deal about it but said okay to 4:30 but said that he will wait no longer than 5 minutes and if I am not there he will leave. I said that I will definitely be there, but I cannot guarantee 4:30 on the dot because traffic is picking up at this time, but I said I will absolutely be there before 4:45 for sure. He said no that he will not wait til then and that he has limits. I said I am already driving to his location since he did not want to meet anywhere else so waiting 15 minutes is not too much to ask, and besides I can not control traffic. He then BLOCKED ME! I found the whole conversation with him so rude and one sided! I don't understand how he can be so uptight about meetings and times when he does not make any effort to compromise. That's a horrible attitude to have with an app like this! And the fact that he blocked me as soon as I pointed this out is so inappropriate! It bothers me that I could have very well went to purchase it and driven so far to get it but would have been stood up in case I showed up a little later than 5 minutes. I already reported him but I hope something gets done about his horrible behavior

I see a notification for a product I'm selling but every time I click on it I get an "error" message. Not cool. It's been happening for a few days now. I'm trying to raise money for medical procedures so this is important to me. I am disabled and hate to be teased like this. How can I fix this error?

And why does a complaint have to be a certain amount length? I tried submitting this twice but was told each time it was too short. I work in customer service and that's just sad to have that reply to customers. It shouldn't matter how long the complaint is.

Hi kept sending a few emails to the buyer after he told me he was going to purchase and item, he assured he was going to buy it through PayPal, and that was the last I heard from him, I went-the routine to package it up to ship to him, he said he was downloading Paypal to pay me, and said he was going to take the item, and when I sent him emails as to what happened he blocked me, this is not right that buyers can do this

In December of 2018, I Steve Hauseman sent a item (sponge bob stuffed sponge bob ) to animal lover via express mail. Yes I was wrong for sending this item to him without being paid first. He promised to send the money and he wanted it before Christmas for a gift. So, nice guy me sent this to him via express mail. The item was only $8.00 dollars but sending it was a total of $21.00. To this day this person has not sent me the payment. I have ask very nicely to sent the money or send back the item. I always hear that he will or he asked his mom to send it. It has been 10 months.. I would really like Letgo to ban this person from trying to scam anyone else. He admitted scamming me and said he will not pay. Calling me names and very much making me mad. I would really appreciate Letgo to ban this person. He says he is a 14 year kid. Another reason to stop him from trying to scam anyone else..I was wrong for sending anything without being paid. Lesson learned. My email address is [protected]@yahoo.com Could you please reply to me and tell me what has been done about this problem person. My phone number is [protected] if you want to call.. I ask him everyday to please send the item back or send me the money..Today 9/1/2019 he said he sold the item. If you look at his picture of profile, it is sponge bob. I have sold a few items here on Letgo and I really would like him banned. I do not think I will ever get my money, but to have him removed from this site might save someone from being scammed. Thank you for your time in reading this. Please let me know what has been done or what can be done..

I contacted this person about an iPhone 7 Plus that they were selling for $100 in the description it explained why they were selling it and why they were selling it at that price as im asking them for the last time has it shipped because they said they weee going to ship it immediately and I sent the money using Facebook because cash app wasn't working I go back on letgo to see if they shipped it and they blocked me idk why they blocked me maybe because I kept asking if they shipped it but I just wanted to make sure it wasn't a scam now I'll never know if it is because I can't communicate with the seller anymore.. only way I'll really know if it's real is if it shows up to my house foreal or not

I listed some tires and wheels on the Letgo site and had someone that was interested in purchasing the items from me. I was selling the items for $2300 which the person agreed to. They sent me a cashier's check from the Murray State Credit Union in Kentucky totaling $4, 980. They said they wanted me to send the remaining balance to the people that would be picking up the wheels and tires. I deposited the funds into my bank account and sent $2, 500 to the one individual that was supposed to pick up the items.

The person first wanted me send the funds to a person named Michael Campbell, only to later change the recipient to a person name Adejoke. The funds were transferred to this person's account via the Zelle app. The person that received the funds email address is dejokebadru6@gmail.com. The person's cell number that reached out to me on Letgo is 631-500-0525 but I never got their name.

I checked my account this morning and noticed that my account was deducted $4, 980. I called my bank and a representative told me that the check was counterfeit.

I'm sure they are using this scam on other people on Letgo. Feel free to contact me at [protected] if you have additional questions.

They have to be caught and brought to justice.

Adonus

Today, August 29 2019, I was locked out of my account. I had been using it to buy things from people and out of the blue it was locked. From what I think was a breach of terms and conditions, but I don't know how. There was no harassment, no adult content, nothing of the sorts. I am not unable to make and account or sign in to my existing one. I went to the guidelines, I did not do anything against what they said. I did not break the terms and conditions. My account is just locked.

Hello,

I recently sold a couch to letgo user Jeanette Gage. Turns out her and her "step dad" completely scammed me and the check that originally cleared, just bounced back. Now I'm out a lot of money. Is there ANYTHING i can do? Really need to get my money back.

Now her account in my messages says "Account pending moderation."

Thanks,
Brittany

friday august 23, 2019 i talked with a lady that said her son had an iphone for free and all we had to do was send the shipping cost of the phone which was $20.00 and she sent me her son's phone number and i called him. he said send 20.00 which i sent thru pay pal, then he said it would cost me 45.00 to send phone, so i said forget it because it was a scam, so im trying to reach pay pay to refund my money. I( just want let go company to know that the people from the mia acct (detroit) is a scam.

My son and I went to Camarillo, CA. yesterday afternoon to buy and iphone XR and the guy was so nice and told us it was unlocked. He claimed he paid $250 a month ago and sold it to us for $130 as he could not get into it. Come to find out the phone is icloud locked so we cannot get it activated and it is not unlocked from any carrier. We got the phone # for him and he said if we need anything to let him know. We tried to contact him and he blocked my son from Letgo and he refuses to give us our money back. He scammed us and I am not only reporting him to you but I am reporting him to the police and letting them know you allow for scammers to sell on your site and take advantage of young people. HE IS FRAUD AND YOU BETTER DO SOMETHING OR I WILL SUE YOU.

His name is Rudy Castro and his phone # is 805-477-8322 and hope he didn't lie about that or change his #. He is refusing to make things right.

I was looking on letgo on my boyfriends phone. When I went to his messages I found hundreds of messages from people wanting to meet up for sex. He has been using the app to meet with locals for sex. I am unsure if he has been paying or if they have or if no one has. But this app could possibly be used for prostitution here in Okaloosa and Walton county Florida. I feel violated and disgusted at this point and think he should be blocked off of the website and things should be looked into as far as the website goes bc it's not being used just for what it's made for. Illegal activity is being done also.

Well I was on on the app and a person who says it's ashely wilson, but really it's a guy due to u can tell when he took pictures of the car there is a shadow of a male, he scam me for 1200 witch now I wil not get back he created a fake ebay account and pretended he was from ebay. That person is a scam. Please do something about that person he will just keep scamming people for the money and that's not right. I was looking to buy a new car and now I don't even have money to buy a car so I have to start all over again because I don't believe I be able to get my 1200 back.

I Have been defrauded for $2400 on a item I have for sale on your website. I want these people shut down ASAP you need to investigate this and take it very seriously as I do. Please let me know what steps I need to take to clear this up and not let this happen to anyone else!😡😡 This is my second notice to you, I haven't heard a word back!😡

The person I was in contact with for buying a product is fraudulent. I was willing to meet at Starbucks for the deal but the person responded to meet only later at night which was skeptical. When I finally showed up at Starbucks the next morning, the person did not show up and was asking to come to her place. The account name is Nata mile and has a picture of a girl with a pink top. Asks deposit money via cash app and has blocked me when asked for a refund. I declined the deal when asked to go to her place and asked for the refund for the security deposit that she charged me already. The user immediately blocked me after that.

Why are you allowing home and rental scams on your site. there are several homes for rent in the colorado springs area + other areas that are being scammed. alert — standar llc scammer. home for rent advertised by this scumbag below... please remove him, send a virus to his ip address or something.

$850
House for rent 2br 1ba
6 days ago
Beautiful, wonderfully-kept home! two bedrooms, living room and dining room, kitchen with tons of cabinets! lots of storage in this unit. upper level of a duplex. walk to memorial park; walk or bike to downtown! well-kept, fenced yard; lawn care included in rent price! large laundry room with washer and dryer provided! garage parking plus storage; central ac; pets permitted with owner approval.

This person has posted some items on Letgo app.She asks for money transfer in order to ship the product.I have transferred money to buy Apple Watch .After receiving money she haven't shipped the product.Upon asking about the product shipping she told me that she have lost the receipt of shipment.I have called her several times and messaged her over chat.From that day she is not picking up my calls. She have blocked me on let go app as well.How can I get my money back from her?
Letgo app should take immediate actions on this SCAM .Her account is still active and she will rob other people's money as well.Let go should provide strict identity verification and buyer protection.

I have been selling on Let Go for a couple years now. At first, I may have had a problem with the app or website every now and then, but in the last 6 months, the messages from buyers have went from sometimes having problems with the messages dissaoearing, and I would reboot my phone or log out and back in of Let Go and the messages would re appear, but now, every person who sends me a message, I can view the header, but as soon as I click on the message all I can see is the buyers name and information, No message what so ever! And God forbid if you try to provide the buyer with your phone number or email All of the sudden you are now some kind of fraudulent Crackhead who is trying to deceive the buyer simply because I offered my phone number! Rediculous! This needs to end! I have sold on several other websites, Offer Up, eBay, Amazon, Mercari, Bonanza, and Never had this problem before! To me it doesn't make any since. I can't help but wonder, if Let Go were making money off every sale would these problems still exist? Doubt it very seriously! Someone help if you can PLEASE!