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4.3 19 Reviews 1143 Complaints
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Letgo Complaints 1143

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G
8:09 am EST

Letgo iphone 8 plus

I was scammed by LETGO user "LOVE EMILLY" who goes under the alias EMILY BLAKE https://letgo.onelink.me/O2PG/e1be76f0 who supposedly meets the buyer at UPenn Wilkes Barre campus.
Two days ago I found an iPhone 8 Plus and contacted her/him through the app. After so much talking she convinced me to send her half the money of the purchase $90 through Facebook, - https://m.facebook.com/profile.php?id=100045745620358&_rdr - and I did, trusted her after reading 5 reviews giving her 5 stars and saying she was trustworthy. The worst of all is that even though I reported her to letgo, she is still scamming people today and has an active account.
Other letgo usernames she/he has:
COE McCLAIN
TY CASH
DANA LASITTER
HXNNY BXNNY
PRISCILLA JONES

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O
8:21 am EST

Letgo letgo

Do not buy from Tyler Cummings he's a scammer selling iCloud locked iPads and iPhones we did a trade from my s8 active for he's iPad 3 mini it was locked he said he would give me my s8 active back but didn't he blocked me before I could've leave a bad review warning he's a scammer and unpredictable he have a Facebook page in letgo page letgo should have a system even though u blocked you still can write a review from scammers like this that he gonna scam on trash he selling

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A
4:53 pm EST

Letgo ps4

Trying to get this item on line. The used charged me a shipping fee. Then wanted a tax fee. Then an authorization fee. When I said no - the said that I could pick it up. Sent me to an address of an empty house then got nasty with me. First time I used letgo, might be my last. I would like the account of this scam seller blocked and proper discipline conducted.

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4:58 pm EST

Letgo banned from using letgo by posting airsoft gear

I tried to post airsoft gear 3 times with a clearly shown orange tip. Unfortunately for some reason when I literally took a close up of the orange tip and said in my description that it wasn't real and that it was a "replica", I got blocked and can't post it anymore. I see people posting listings that dont even show an orange tip. I've sold an airsoft gun on Letgo before, I dont know why I cant to it again. PLEASE HELP ME I WANT THIS STUFF GONE.

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1:31 pm EST

Letgo scam on letgo, closed bank account check

I was trying to sell a printer on for 500 dollars, and was scammed for more than 2000 dollars. What happened was the guy ( letgo user name Marcos Bright) reached out to me and offered to send me a check before picking it up(red flag #1), and asked for my cell no.(red flag #2), which I did because I thought maybe he wanted to see a video of the printer working and one can't send videos on Letgo. He later told me he's going to have the printer picked up by a pickup company because he is out of town, which was fine until he later asked me to send the money to the shipping company after having received his check(red flag #3), the check he sent had more money on it than what I asked for, and he explained that extra is for the pickup company and I should cash the check and mail the money to the pick up company in BOA/Wells Fargo cashier check or cash, which against my better judgement, I did. I sent him the receipt of the UPS delivery and tracking number to his email (Markdarrin824@gmail.com). I waited as he told me the pick up guys will reach out to me for the pick up arrangements, until he texted me a few days later that there was an accident (red flag#4), and the pickup guys canceled and the money was being returned back to me, but it was shown canceled on UPS for days. Finally I found out the check he had send is invalid because the bank account is closed( major red flag#5), I, of course, texted him and called him but no reply nor answers, and also later found out his letgo account has no info on display( final red flag#6).

And now I'm wondering if Letgo will be able to track this guy down and at least report his user details on their database to the police or someone. I let my guard down on this one and due to a combination of my lack of knowledge on banking and account security this happened, which is a good lesson, hope this helps others on Letgo, and honestly, why can't Letgo allow users to send videos anyway?

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K
2:27 pm EST

Letgo home theatre surround sound

12/16/19

$35
Panasonic Home Surround System W/5 Dic DVD/CD Plyr
15 days ago
261
8
MOVING SALE!

Very well taken care of includes but will sell separately

5 Various sized speakers
1 Subwoofer
1 5 Disc changer
1 Remote
1 Wireless Transmitter

Device Information

Digital Transmitter Model: SH-FX65T (DC =5V 1.5W)

Subwoofer Model: SB-HW950 (SN: JP7DA004160)

DVD HOME THEATER SOUND SYSTEM (5 DISC CHANGER)
MODEL: SA-PT950 (AC - 120V 135W 60Hz) ; (SN: DB7DD001484 R)

5 speakers and Subwoofer

Offers Considered!
All Wires

Condition: Like new

Melissa

I would like to return product to customer and get my money back. There is no remote like she has listed, cannot use this product.

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Update by Kimberly Johnson
Dec 17, 2019 2:28 pm EST

I tried reaching out to customer but she hung up on me and refused to answer after that, I also messaged customer no response.

Update by Kimberly Johnson
Dec 17, 2019 2:28 pm EST

Sorry I meant I would like to return product to Seller and get a refund. Thanks

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H
H
hennery
US
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Dec 17, 2019 3:04 pm EST

It would be best to contact Letgo customer service. The description was misleading and it should be the seller's responsibility to honor the sale. Report her as well

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C
5:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Letgo purchase of product

On November 28 I purchased a pair of grey ugg boots size 10 from ynika. I sent the money to her same day via gpay. She never sent me the boots and gave me a fake tracking number and never contacted me back regarding this purchase. This lady is a fraud and stole money from me. I have proof the tracking number she gave me was fradulent. She never texted me after days of trying to contact her. She is a fraud.

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K
4:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Letgo my account was hacked

I have been using letgo to try and sell some of my old stuff. After not checking my account for a month, I logged in and someone else has taken over my account. MY location has been changed, my postings were taken down (but my sold items still showed as what I had sold), someone else's postings were listed, and the account was somehow verified with an unknown google email. I tried logging out and signing in with facebook and it still shows my account on Letgo with someone else's postings and my location has been changed.

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B
1:40 pm EST

Letgo scam - product purchase

I sold a Kicker speaker box today to a gentleman by the name of Mr. Mike Jones ($125). We communicated via letgo right up to the time of purchase. We met today in the parking lot of Walmart located in Huber Heights, OH in/around 7am. It was still relatively dark out therefore; I didn't get a view of all the bills. Subsequently, he gave me a counterfeit $100 bill. I caught the fact after he departed. Subsequently, he blocked me on the App. I am going to see if Walmart has footage of his license plate. If so, pursuing charges. Any assistance you can provide is greatly appreciated. Thank you!

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E
5:07 pm EST

Letgo language used when messaging me about my product

Tyler's Computers from zip code 34480 bashed me with a profanity language about my product Computer which I'm selling .
I m really upset how I was treated when seeing those comments coming one after another one. My product is not overpriced and priced correctly to attract sellers. The computer has all working parts in it. If somebody doesn't like it he should go ahead and skip to the next one instead of throwing not appropriate language, regardless if he is a business owner or not.
Any feedback is appreciated.
My email address
[protected]@gmail.com

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D
9:27 am EST

Letgo bad review for no reason

Hello please help me I sold User: Martin L. a gaming systems that works 100% good and Evan took a video of it working perfect the same day I sold it now his lying and saying it's not working and game me a very bad review 1 Star Evan tho I texted back and tried helping him but he didn't care the review I have 9 reviews that are 5 STAR and now I have 1 very bad 1 STAR for no reason please remove it thank you !

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7:26 am EST

Letgo commercial/ house cleaning

I placed my Ad last week for Arnold Home Clean Out's and a Office Cleanimg. Paid the 5.99 for 7 days. I just placed a different Ad last night for same thing our cleaning business . Paid the 5.99 and just got notification they deleted it don't understand and did not credit my 5.99 back. Please if you could Explain This is the one that was Deleted and 2nd pic is the one that ran for 7 days

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A
8:48 pm EST

Letgo account under review without knowing why

So I went to go onto my account for let go, it said "oops (something something?" and it logged me out... But I tried to login with my google account and it said "account under review" now i've never had a complaint, i've always been very polite in anyways possible I can be, and I have a five star rating... So I don't understand why my account is basically blocked from me right now? My account is Angel Willett

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F
6:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Letgo all my selling products are marked sold, when I first put them on line. all of them. I don't know what I did wrong.

(1) all my selling products are marked sold, when I first put them on line. All of them. I don't know what I did wrong.
(2) I had a person on let go wanting to buy my motorcycle he sent me a check from the navy federal credit union on the check name was jeffrey h stine but the person I was talking to was joe blanke the total cost of the motorcycle was $3250.00 and he said that he would send a little more to cover shipping when the check clears call him and get a receipt for the depots and he will make arrangements for the trucking co. To pick up the bike and send the remainder of the money back to him but he want me to deposit it in the atm not in the branch bank. I told him it would take up to tree weeks to clear. The ckeck was for a total of $6980.00.
Then I let him know that he was a peace of s — t. And he was a fraud. And he could pick up his check at the revere police station.
This was on 10/18/2019

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Update by Frankie T
Nov 12, 2019 6:40 pm EST

Everything I sell has a sold sign on it, please remove

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U
9:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Letgo removed listing

From: Craig Nelson - Kalamazoo Pro Video
To: letgo
Cc:
Bcc:
Date: Mon, 11 Nov 2019 21:36:31 -0500
Subject: Re: Your listing was removed 😞️
So you removed my post because you can. You don't explain anywhere why you
removed it, just that you did.
So
I'm telling you to [censored] OFF because I can. App is off my phone now and I'll
never support you again.

Go to hell letgo.

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W
8:40 pm EST

Letgo selling an item using super boost to the top

I have paid twice to boost my post to the top of your feed. i use to use Letgo A Lot and my posts would get hundreds if not thousands of views without having to pay for any type of boost or super boost. Im a very angry Gold member user and need to hear back from someone with actual authority to make me once again a happy customer. please email or call me [protected]@gmail.com and [protected].

My Regards,
William Wackernah

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I
6:47 pm EST

Letgo $1,402 2004 ford f150 lariat 5.4l v8

Amanda F (https://www.letgo.com/en-us/u/amanda-f_910863a2-0195-4f7e-9006-5fcc4f01de75) posted;
https://www.letgo.com/en-us/i/2004-ford-f150-lariat-54l-v8_fb74ef69-dfe8-4ad7-a321-039f50d69310

And is using the Military scam. It emailed me this correspondence;

Hi again, Right now I'm in a military base. We are training, getting ready for Afghanistan. I am only allowed to verify my email several time a day.We have to stick to e-mail for now. Hope you can understand. The car is already at our Military Logistic Department form McChord Air Force Base, WA U.S. Army base crated and ready to go. Like I already said, the delivery process will be managed by me. I think I can have it there at your home address within 2-3 working days. It will come with a clear title and reg. I am a member of the eBay buyer protection program and using this service you will get a 5 days testing period after delivery. During that 5 days testing period I will not be getting any money. I need to know if you are interested so I can ask eBay to send you the details on this deal. If interested please include in your next email your contact info for eBay (full name, shipping address and phone number), so we can move forward with this transaction. Looking forward to hear from you,

On Sun, Nov 10, 2019 at 1:42 PM Darryl wrote:
I'm interested. When ca we see the truck?

On Sunday, November 10, 2019, 4:39:01 PM EST, Alyssa Dickens wrote:

Hi, Thank you for your interest in this 2004 Ford F-150 Lariat with an gasoline engine, transmission automatic, 170, 000 mileage. Never had or need any paint/body work done, garaged keep always, without any mechanical problems, tires and wheels are in great shape as well, electric is working perfectly. The engine is 5.4 L V8, 4WD, runs very good, Has a clean and clear title in my name and there are no liens or loans on it. This truck was used by my husband who died 4 month ago. The value was reduced at $1, 400 because I'm in a hurry to find a buyer. I need to sell the truck before the 12th of the next month, when I will be going on military duty with my medical team out of the country for a year and do not want to store my truck. Let me know if you are interested in buying it and I'll send you more details.
Download all attachments as a zip file.

Alyssa Dickens

alyssa78.[protected]@gmail.com
+ Add to contacts

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T
8:26 am EST

Letgo bought a sony dvd recorder yesterday!

I bought a Sony DVD recorder from a seller named "Big Plenty" yesterday for $35 met him at victory Dr Wal Mart Columbus ga, 31903 yesterday. He said it worked very good, but when I got home and tried several DVDs, I kept getting errors! I tried contacting him back on letgo but of course he blocked me! My name is Terrence Bowser, my email is [protected]@gmail.com, same email for letgo. I have his phone number and text messages saved also letgo messages saved! I just want my money back! And be done with this user. I thought he would be a good seller because he had a 5 star review, obviously I was wrong. Respectfully waiting your response.

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D
9:08 am EDT

Letgo app account being blocked for review after I was scammed!

My letgo account is under review (I had to open another account to catch a thief/scammer, which I did) but I'm still getting email notifications from possible buyers? I have no other choice but to take my items and post them on Offerup. They have a far better risk free system that governs shipping transactions. You guys should take notes! Instead, letgo has people trying to convince sellers to ship and take cashapp or some other third party form of payment. I have been reporting scammers, thieves and spammers to letgo, trying to help cut down on crimes that letgo was used to commit, and this is the thanks I get? Nevertheless; my account gets closed, while the scammer's account is still open. So many people including myself have been robbed or scammed while using letgo. I will now post reviews of this experience and contact the better business bureau concerning this matter. This morning I woke up and checked my letgo account. The account I've had since 2015 is the account Letgo chooses to shut down, and leave the one I just opened 2 days now active. It seems like that was done purposely. I will be following up this situation and seek legal counsel to see what can be done to rectify this major inconvenience!

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D
4:52 pm EDT

Letgo alaoo arowolooo

I received a check in the mail from alaoo arowolooo ... the person retrieve my number from indeed.com advising of a job opening claims they will send me check then I have to forward to another company for purchasing of printer scanners office supplies so I can start working for his company... that was my first clue that it was bogus... anyways I block number from my phone... 817 area code and tiday 10/30/2019 received a check for 2450.00 that makes no sense... I tear up check and hopefully this person don't use another number to contact me...

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About Letgo

Screenshot Letgo
Letgo is a popular online marketplace that allows users to buy and sell a wide range of items, including electronics, clothing, furniture, and more. The platform is designed to be user-friendly, with a simple and intuitive interface that makes it easy to browse and search for items.

One of the key features of letgo is its focus on local buying and selling. Users can search for items in their local area, and can also filter results by distance, price, and other criteria. This makes it easy to find items that are located nearby, which can be especially convenient for larger items like furniture or appliances.

Another advantage of letgo is its large and active user base. With millions of users across the United States and around the world, there is always a wide variety of items available for sale on the platform. This means that buyers can find great deals on everything from vintage clothing to high-end electronics, while sellers can reach a large and engaged audience.

In addition to its user-friendly interface and large user base, letgo also offers a number of other features that make it a popular choice for buying and selling online. These include the ability to create detailed listings with photos and descriptions, the option to communicate with buyers and sellers directly through the platform, and the ability to rate and review other users.

Overall, letgo is a powerful and versatile online marketplace that offers a wide range of benefits for both buyers and sellers. Whether you're looking to sell some old items around your house or find great deals on new purchases, letgo is a great place to start.
How to file a complaint about Letgo?

Here is a guide on how to file a complaint against Letgo on ComplaintsBoard.com:

1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or creating a new one if you don’t have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title: Summarize the main issue with Letgo in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Letgo, including key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents: Attach any additional supporting documents, avoiding sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

This guide is structured to help you effectively file a complaint against Letgo on ComplaintsBoard.com.

Overview of Letgo complaint handling

Letgo reviews first appeared on Complaints Board on Aug 3, 2016. The latest review Tech support & Reviews are a joke! was posted on Mar 24, 2024. The latest complaint olympic style incline weight bench w/ 400-500 lb was resolved on Jan 20, 2018. Letgo has an average consumer rating of 1 stars from 6140 reviews. Letgo has resolved 4 complaints.
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  1. Letgo Contacts

  2. Letgo phone numbers
    +1 (347) 433-8912
    +1 (347) 433-8912
    Click up if you have successfully reached Letgo by calling +1 (347) 433-8912 phone number 0 0 users reported that they have successfully reached Letgo by calling +1 (347) 433-8912 phone number Click down if you have unsuccessfully reached Letgo by calling +1 (347) 433-8912 phone number 0 0 users reported that they have UNsuccessfully reached Letgo by calling +1 (347) 433-8912 phone number
  3. Letgo emails
  4. Letgo address
    175 Varick Street, New York, New York, 10014, United States
  5. Letgo social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
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Letgo is ranked 138 among 1606 companies in the Online Shopping category

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