Letgo
Reviews and Complaints

I have been a long time seller and attempted to login to my account and it says my account is under review. I have contacted and requested reason why my account is under review and not allowed to login. I am constantly receiving emails stating people are messaging me about my items for sale but I cannot login to assist them. I have only received one email as follows.

Joanne (letgo)

Mar 17, 12:18 CET

Thanks for contacting letgo!

Sorry you're having trouble accessing your account. In review, your account has been suspended for one of the following possible reasons:
• harassment/offensive language
• content that may violate our terms and conditions
• multiple reports of the account/products

If you have any problems or questions, just let us know.

Best regards,
Joanne

letgo Customer Care

I have responded to Joanne and let her know that I have not violated any of those rules and requested proof. I have yet to hear anything back and still cannot login to my account.

I am still very curious why the staff can just close someone's account without any reason. If there is a reason, I request to be given an explanation and proof since I have clearly never been in violation to any of the terms by letgo.

You really need to get these scammers who are posting vehicles for sale under control. It is completely obvious as I have emailed them and got them to send me an invoice that I could pay via Amazon gift cards.

Please get control of this. I am flagging these every single day. They are very easy to spot with terms such as "Urgent Sale" or "email me at gmail a dress because I can't check letgo chat". Every single one of them are 20k cars that are selling for $2k.

I doubt Letgo will actually read this, however I can send you all of the email addresses that they use.

I have an account with letgo, but do not have a smart phone or such... I have a home phone, and a pc how can I sell an item, and chat, or even set up selling and buying without the download that does not seem to work on my home computer? My phone number is [protected] if someone can call me, and walk me through the process, I would be grateful. Thank you. Janice magalas

I wanted to buy a product from some dude. He said he had it, bothered me many times to go get it, till I finally did. He didnt have the product, and kept harrassing me to buy other products, and then got mad that i wouldnt answer and posted a negative review on my page, and even admitted to this. Attached are some texts with this individual, as well as his account.

I sold a pair of shoes for $220 I received fake money I didn't know and I paid at my work with it and now they are trying to fire me saying I knew it was fake and I feel my job doesn't believe me I need to get in contact with the buyer to let the police know so I don't loose my job. I can't get to the bottom of this if I can't get to the buyer. May you please get the location of where he sent me the messages so I can let the police know.

I purchased 55 supposed antique silver coins from the 1800's and come to find out they are all counterfeit coins, 100%. The seller is no longer responding:

Seller: "TC" from Hawthorn, CA
Title of listing: 1800 antique silver coins
Price paid: $775

I would appreciate any and all help or advise you can offer to help get this resolved.
Additionally, I will be contacting the local police dept. for assistance today.

Thank you,

Sincerely,

Thomas Burkert

Bought a washer from tom in marcy ny and I was with a sims card to use it. He said that if you get aggravated you can connect the two wire in the inside and it will work. Called him and told him that it's reading bad card and he said he would bring a new one to my house never came. Don't answer the phone from my number. He scammed me do not buy washer

I met this man (Andrew Tweed) off of the app letgo. We made an agreement of him to send the iphone when i send the money. So i sent the money and he didn't follow through with the agreement. The police told me to contact yall to see if yall can do something anout the froud. I want the iphone or the money back. Also the man below lied about where he lived.

Yes we did the same thing buying this truck. We where told to go and buy 4 $500.00 Amazon gift card's. With cash and take a picture of the back of the card and sales receipt. Than we where asked to send another $800.00 (2 $400.00). To cover shipping from Topeka Kansas to our address. We called Amazon and they told us that they don't do this kind of transaction. They don't sell vehicle s. So yes we are going to contact the police and see if they can help get our money back. Buyer's be where of scammers.

I received a bad review from a person, Jim Hartman, who did not understand English. I explained the item he was contacting me about was already sold and the one I had in the store was not for sale. Letgo is "suppose" to be reviewing it. All the while it still shows on my account. Any suggestions how to get them to actually review it, like get my side? Another week and I will quit using the app. Thanks for any help. Dana Carpenter Hurst TX

Hello, I arranged pick up at 730PM of a brand new 1.23 cu ft Sentry Safe (combination lock) that was sealed in box with banding with Letgo app user (Isaiah Sanders) for $60. When I arrived at the provided address to get the safe, I asked for the box to be opened and I was assured it was recently purchased from the store/brand new/never opened. They changed their mind and no longer wanted the safe. So, I trusted the seller and we did not open the box. The next day, I took the safe out of the box. It was used, dented and locked. I called the seller and asked for a refund or exchange. I was told that they would assist to open the safe. So, I returned to the address. They did not have the combo and didn't want to exchange other items posted on the app, but wanted me to leave the safe. I did not leave safe, get refund or exchange goods.

Everytime i Post a knife it gets removed I was wandering if it's just my knives sence there are about fifteen knifes posted on your site that's been there for over a week.are they paying to have them posted or are they relationship to someone working for your company.I don't think it's fair business to let one person Post items on your website and refuse to let someone else Post they're same items

Manoj Porwal is a letgo user that is unnecessary in his comments and flagging. He lied on his review of me and now he is flagging every item I post so no one can see it. I do not understand how letgo can allow this to happen. I do not want any further correspondence worth this man. Please if someone could please assist with this matter. I'm am only honestly trying to sell my used items on letgo like everyone else.

His name is manoj porwal and he lives in Princeton, NJ. He needs to be removed from Letgo.

May I repeat.

Manoj Porwal is a letgo user that is unnecessary in his comments and flagging. He lied on his review of me and now he is flagging every item I post so no one can see it. I do not understand how letgo can allow this to happen. I do not want any further correspondence worth this man. Please if someone could please assist with this matter. I'm am only honestly trying to sell my used items on letgo like everyone else.

His name is manoj porwal and he lives in Princeton, NJ. He needs to be removed from Letgo.

Selling a 2012 can am atv. Which is listed on letgo under several cities of location columbus oh fort worth texas etc etc.
I contacted the seller by email they wanted payment thru ebay transaction.
I told them I want to meet in person and pay cash.
They came back and told me it is in a crate at a shipping compant in salt lake city ut.
I wrote and said perfect I have alot of friends in slc. They can meet you at the shipping company open the crate and if all is well pay you your cash.
They refused cash only want to deal with an ebay transaction.
Also at first the price listed was $1500. Now its $2000.
The flag im getting is a 2012 can am atv for $1500 or even $2000. And the seller wont take cash or meet with you in person. So thing is wrong!

I recently tried to purchase an item from a Letgo user, but it didn't look like their account was verified through Facebook. There messages seemed very legitimate, but unfortunately this person was a no show for our first meeting time. They gave us a time and place to meet and never once bothered to contact me. This item was something I really wanted so I waited to see if they would ever respond. A week later this person messaged me back and said something major had come up and they got too busy. I was fine with their apologies seeing that I wanted this item so badly. I continued to talk with them about meeting up and then all of a sudden, bam, they blocked me. I was curious to see if there would be anyway for me to report this user so that this doesn't happen to anyone else, and if there would be some way to give them all poor review. Thanks

hello - my account says my profile is correct - Washingtonville, NY but whenever I go onto my account it wont let me view any item other than in Canada.
whenever I try to change the view item or put in a different address, it just stays frozen and only keeps the Canadian posts visible.

I have seen other posts so I know this is common- Can you change it for me or send me the way to fix this. [protected]@ yahoo.com without the space of course -

this is very very annoying. please help
trish

Good afternoon. I was dealing with a guy on your app and asking questions about his product and trying to make a deal with him when he told me I was wasting his time and we were done, so I said to the man "what a joke". He proceeded to block me and than gave me a poor review saying I was mean, which I don't think is very professional as I wasn't being mean at all and really this other guy was. If he didn't want to make a deal or talk to me, that's all that needed to be said, which would have been fine. Instead this guy insults me and than gives me a poor review which actually cost me a sale today and that's why I'm making a complaint. I've dealt with about 100 or more people on the Letgo app and haven't had a problem with anybody until this immature fellow. I would really like this situation rectified the review taken away as it's not rightfully justified, so I can continue to support Letgo and use its services. You can look into all my messages with others on letgo and see that in no way am I mean to anyone for any reason. Thanks for your time and consideration.

I responded to an ad on your website and talking to the seller through email.After it was all set and we proceeded with deal, he/she was using eBay motors as the shipper.It was a truck that I was buying and I my first payment of $1520, the seller said that I have to pay for shipping insurance of $1020 and I did.I've been a eBay customer for awhile now so I thought it's real so I fell for it.Tried contacting seller after payments but no response and the truck is soppose to be delivered today but it's not until now.

Hi my names katie porter and I received a review falsely stated. I never even met the person I never even made arrangements to meet the person. All I did was ask if they would take 5 for something that was marked 10. They came back with its not for sale to you, your not the right person and then left me a horrible review and I dont appreciate it. I have contacted lego many times & I get no response or comments nothing. I would appreciate if the comment was removed as im not at all that type of person. Thanks katie

I use a few different apps and websites to sell items. I sell quality items most of which are new. I have great ratings and great success. Trying to use Letgo has been more than frustrating and now just not worth the time. They keep removing ads as duplicated. They even have admitted that is not the case but have done nothing to help or improve the situation. I have requested to speak to someone in charge but keep getting the same mechanical responses.

It is time to Letgo of Letgo.