CB Photo Services Lifetouch Photos lost

Lifetouch review: Photos lost 1

Lisa Esco Whorton of US

Sep 17, 2024 11:36 am EDT

Verified customer

Review updated: Sep 18, 2024

Featured review

My granddaughter goes to Holtville Middle School in Deatsville, Alabama, and for the last 3 years her school pictures are lost. Now this is getting ridiculous, so go ahead and let them know that her grandmother will be coming to their local office very soon to help them go through 3 years of slides and class pictures until we find her pictures, because I'm sick and tired of the excuses! Her pictures were put in your hands to capture and provide to her family. Pictures are very important to many of us, ME being one of those people. So I suggest somebody in Alabama get to finding her pictures before this fed-up grandmother creates a lot of bad attention for this company! My granddaughter's name is Paisely Claire Holloman, she is in the 7th grade this year. Her mothers name is Lindsay Holloman and her number is [protected]. There is no excuse and there is no way those pictures are not stored somewhere and can be found! so find them!

Claimed loss: 3 years of pictures!

Desired outcome: 3 years of pictures and a refund!!

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V. Brown

4 comments

V. Brown

Sep 18, 2024 2:59 am EDT

Verified customer

It’s completely understandable why you’re frustrated with Lifetouch losing your granddaughter’s school pictures for three years in a row. Photos like these capture special memories, and having them disappear year after year is unacceptable. It’s time they stop making excuses and take action to find those pictures. Hopefully, this situation gets resolved quickly before you have to go down to their local office yourself!

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Nov 20, 2024