MagicJack review: cheats and scams 96

on last page of regisration zip code 24868 my town is not listed and i cannot finish registration

I was very wary of majicjack and waited untill this year to try it. And I have had NO problems with it. It was simple to install and works like a charm. I have recomended it to everyone. I think the biggest problem people have is the lack of internet speed. And thats where the frustration begins. I went to Radio Shack to buy mine and the rep there aked what service I had and assured me I would have no Problem. He said if I had sat or dial up it would not work. Anyway mine is great and I love it! Buddy T.

i tried majic jack but it doese not work properly always static noise i used that only 7 days in one year dont have time to sit on computor and complaint again. stop using it . please tell me what to do I like to canccel my services thank you

Terrible company. Is there a way I can get this information to the Attorney General Of Florida, so I can file a complaint?

This is the worst ordeal, I would never reccomend this product to anyone. Don't believe that they won't bill for 30 days, because they will, which resualted in bank fees. I went on line to try to return this product you may as well forget this you will get nowhere, you never will be able to talk to a human voice. I would never do this again. Debby

I have had my majicjack for 5 months now and all of a sudden All local phone calls dont work any more. I have been in constant contact with them on 'live chat' for 5 weeks now and all they can say is that their Engineers are working on it and i get no answer on when my phone will work again! I AM SO SICK OF THIS

totally bad business practices!

I agree with the original post. It worked good for the first 3 months other than a little echo in the quality. After three months, quit working. Can not dial out and the call in can hear me, but no incoming audio.

Spent 6 hours on the virtual operator with no resolution. Finally they agreed to send me a new magicjack but several hours later recieved a e-mail saying they could ot do that. Sent a letter just asking to replace the current one since it is aparently faulty, and as of two weeks later, no response. Not thrilled at all with it.

Was going to at least transfer to cell phone, so I would not have to give that number out, and it transfers good, but no audio on the messages.

I feel it is a scam.

If I can not get my phone fixed I hope you will be kind and return what I had to give for the phone and any thing else I am out of pocket. Thank you. Odella McAndrew oamemc@hotmail.com

I found majicjack chat line work real well, they walk me through a ugly install, to get my service working. no complaints at all, phone service works great. if you have a good high speed connection with wide broadband.
would highly recommend it.

I don't know how your message ended up in my search for AARP complaints unless you got your Magic Jack through AARP (which wouldn't surprise me). For me, Magic Jack is the best thing to come along since sliced bread! I bought my Magic Jack about 2 or 3 years ago for $40, which included one year of service. There is a space on the left side of their screen where they advertised 5 years of service for $60 dollars. This includes local and long distance in the US, as well as voicemail, caller ID, the convenience a contact list, and breaks down to about $17 or so a YEAR, including tax. They also have awesome rates for calls outside the US. Of course, the phone only works when the computer is on, and it works best when my browser is turned off, but for about $1.50 a month I'll take it anytime! Magic Jack has now gone up to $70 for 5 years of service, and I don't know what they currently charge for the initial hardware, but they sell them in places like CVS and Radio Shack (which is where I bought mine), so no, it is not a scam. And it works perfectly fine with the $5.99 AT&T phone I bought at Target (not currently available, although a V-Tech model is (but seems cheaply made). If anybody reads this, you must have a USB port, installed or portable, on your computer in order to use Magic Jack. Heads up; DON'T buy on-line or through any third party unless you completely trust them due to prior transactions! Just go to the store and pay your sales tax (grin).

George, I am so sorry this happened to you. I can't help but believe it was a mistake of some sort, because my experience has been so, so different.
I sincerely hope you can turn this around and recover your money, because from my own experience, I can attest to the wonderful service I have received from Magic Jack. And to be completely honest, I have no connection, nor do any of my friends and family, to Magic Jack, now with anyone connected to Magic Jack..

Paula S. Johnson
West Boylston, MA

I've had nothing but trouble with my magicjack Plus. I have bought two of them and neither one worked. I've tried to get my problems straitened out with customer service but that is a joke worst service I've ever dealt with. The magicjack plus is a waste of money. If you buy the extra years (5yrs) or (1yr) and have a problem and have to change phones you lose all those extra years. Good luck tried to contact magicjack I tried for two weeks and never got through.

The magicjack plus is not good, don't waste your money. Had problem after problem. dropped calls, wouldn't recieve calls (recording came on saying the magicjack customer your calling is unavaible). Customer service is the worst .Tried to call home office for three weeks couldn't get trough.

So far the experience has not been good and we don't even have the majicjack yet. It was supposed to be 30 days free trial, so beware if you give them a card and its a debit/credit even if you use it as a credit, they know and charge it right away. She said that its a charges right away if its a debit and that it says it in their info. It must be hidden in there somewhere. Then I understood you don't need a computer so why would you have high speed. You do have to have high speed something, so you don't save any money because you have to purchase that. Our paper work says we wont be charged until Jan 30 2012 so we are doing a back charge at the bank and then when we receive it send it back. I hope the bank will do that. We will talk to them tomorrow.

Line me up with the people down on majicJack. This is a real disappointment, since I was excited about majicJack Plus and the ability to run it directly into my router. I got the unit this past Sunday, plugged it into my computer to get it registered, and everything worked as expected. A few hours later we had a power outage in the community. Mind you, the majicJack Plus was still plugged in through the computer, which was plugged into a surge suppressed UPS. A half hour later, I powered everything down since I wasn't sure how long power would be out. Later that evening, with power back on, everything powered up except the majicJack Plus. Its little blue power light was on, but the majicJack software was now not recognizing it. It also would not work when connected directly through the router. OK - things happen. My problem is that I ended up spending over FOUR HOURS in the majicJack chat room, computer chatting with three different people who kept trying to play with my computer settings, router settings, and everything else. They could not comprehend that the unit was non-functional through different and independent channels. The unit was broken, and there was no avenue available for filing a warranty claim. Like they say, we get what we pay for!