McDonald's
Reviews and Complaints

On Wednesday, January 16, 2013, I was attending the Idle No More demonstration in Windsor, Ontario Canada. I went into McDonald's at 883 Huron Church Rd around 11:30 am. I was on the way to the bathroom when I slipped and fell on some mud on the floor outside of the bathroom. I was stunned and shaken up and feeling pain in both of my legs, my arms and my hands. It took what felt like forever to get up. I was shaking and when I fell my bladder leaked. When I got to the counter to report to a manager that I fell, my knees felt like they where being shocked and they where jumping. With a few dozen people around I asked to see a manager and the person that was talking to me said how can I help you. When I looked at her she was not looking at me she was looking around me. I was waiting for her to come around the counter to talk to me and to see my injuries but she did not. She did not tell me her name. I was embarrassed to talk in front of all those people and to say what happened. She did say are you ok and ask if I needed anything but if she would have taken the time to look at me she would have seen the pain I was in and maybe she would have notice that I was embarrassed. I went back to the table to get my daughter to go with me to the bathroom because I was scared to go by myself. I showed my daughter the scraps on my legs and the redness. I had to home instead of staying at the demonstration, which I had been planning for some time because I was bleeding and I was wet. It is 2 days later, I am in pain, my muscles are hurting in my legs, I can not get up and walk without continuous pain, I have pain in my shoulders as well from bracing when i went down. I am going to go to the doctors and I have been taking pictures from that night. My legs look as bad as they feel and I am still waiting to here from a manager. There was extra people working, I was sitting there for 30 minutes after the fall and no one came to check on me. I am appalled at the treatment or lack there of that I received. I am hoping to get some kind of response.
Thank-You for your time.
Barbara Jackson-Vigneux,
2877 Hawksbury St.,
Windsor, Ontario
N8W-5E9
Canada
[protected]

I am keeping copies of the injuries by way of photos.

I had my Quarter pounder to go. I began eating it in the
Truck. It didnt taste right. I turned on my interior light to see my burger was Raw.
I took it in to the manager who tried at first telling
Me it wasn't that under cooked. Other customers
Couldn't believe it! She threw it in the garbage so I asked
Her( manager) to take it out of the garbage so I could
Take a picture. I ate half almost and was and still
Am concerned about getting sick. I am calling Northern Health
To have an inspector go to the restaurant. The
Manager didn't seem concerned.. Food safety and the
Spread of eccoli and samenella are a public health issue.

Paying for quality food.

Please refer to the photo attached below.

Where is the "Quality"?

I have experienced a very bad service at Mcdonalds at Aman Puri.

It happened on 30 November 9.25pm. During that time, I ordered Mc-Chicken and I would like to know if the chickens were spicy. But the staff replied me in a very rude way that she didn't know anything about the chicken because she was not working in the kitchen. Then, when I made the payment, she throw the 50 bucks hardly into the drawer and gave me a very rude expression.

After that, she left all my orders on the cashier without a word, i didn't know if my foods were all there. When I asked her, she shout:" Wait larrr" loudly, Then, I spoke to a manager. But, the manager ran away and hide inside the kitchen without giving me an explanation. I didn't know what actually happened. I heard the few Indians staff speaking in Tamils and kept laughing at me.

I waited for about 15 minutes and then another manager came and ask what was my problem. I told him my order was incomplete as still lack of 1 double cheese burger, He seem like I was cheating him, took out everything and checked the items one by one. Then only he passed me the burger.

I would like to file a complaint about how poorly the service i received was, at the Restaurant within Walmart in Port Alberni.

Your manager there really needs to take some lesson's on how to treat customer's, and work on not going around with a smirk look on their face, a really severe attitude, and acting as if they're on top of the world, by looking down at people like myself, as if we're nothing more than a piece of trash on the ground, I as a customer deserve more respect, than the kind i received earlier today around 4:25 PM,

I'm very disgruntled, and not impressed by the poor, and extremly rude service i have received this has been the 2nd time something like this has happened to me, I'm also not the only customer, whom they were extremely rude with today

Don't you think that maybe it's time that you started going by the term and phrase of the customer's always right, regardless of how rude and insulting we are are, instead of reserving the right of your employee's refusal to serve us, when they were just as wrong.

As a Final note.
I think your employee's should be taught how to treat people much like myself and respect them as a paying customer, we're the reason why they get their paychecks every couple of weeks or so.

McDonald's would cease to exist, if it wasn't for people like me buying your products
the entire chain of your restaurants would have gone bankrupt ages ago, if customers continued receiving treatment such as what went on today, all the time.

i have been going to this horrible mcdonalds for years — only rude degenerates and pathetic lunatics work here — they are crazy rude... sick stupid dumb. they are abusive to customers. a rude black idiot male almost dropped my drink.. on purpose... at the drive thru and the black females there are crazy rude so are the females in general. terrible disgusting place where college trash works at... ucf sucks so does the area and the sick awful ridiculous despicable people there...

We were charged $5.40 for our food. Without one of our orders we asked nicely for our fries and the girl asks: where's your receipt.? Blah blahblah Well we didn't get one. OK well she says I need it for proof. The manager laughs and says where's the receipt? ? We Just told him to ask the girl who charged us. So he says were having an attitude when in reality they had no common sense neither one. If I got 2 MC chickens and one large soda that's about $3 plus tax . Like really? So the girl gives us the fries and slams the window. Wow. Very rude of her so we said did u slam that in my face? The girl says NO DO YOU WANT ME TOO!? With all that being said and done very rude manager and employee. EXTREMELY POOR CUSTOMER SERVICE AND HORRIBLE MANAGER!

On quite a few occasion's now my partner and i have brought McDonald's from the Tullamarine store and it has been disgusting. On one occasion we ordered a meal each and my burger had hair in it and my partners looked like it had been fished out of the bin, the meat patty looked like it was dipped in water and it was pink and all broken apart, that was on the same night. On another night we both ordered the same meal and both the meat patty's were half cooked. The list goes on and this is all from the Tullamarine store, i think its time something should be done about it because i will go to the health department, its unacceptable.

On Thursday 18th October I called at McDonalds in Cannonvale and purchased an Angus Beef Burger, fries and a soft serve cone which I ate on the premises. On returning home I started suffering with stomach cramps and within five or six hours was violently ill and continued vomiting for several hours after that, so severe that my ribs and stomach are still sore today.

The managers at this location are completely out of line because they are scheduling school aged kids for unreasonable hours. Closing on school nights, 8 hour shifts starting at 5 am - RIDICULOUS. The employee handbook states that one of the benefits of working at McDonald's is the flexible hours. The employees are asked for their availability which is completely ignored. What would make anyone think that it would be okay to schedule a kid for 8 hour shifts both Saturday and Sunday every weekend. Use your common sense. Not only is McDonald's killing people with their food, it is also killing their employees by overworking and underpaying them.

Every time this store is visited i am told to pull forward to park. It takes at least 15 mins to get food at the drive thru. On my last visit when I asked for a manger and said I wanted my money back as i could not wait any longer, the manager started arguing with me yelling at me that I was told to pull forward. Some large lady started calling me a trick and cursing at me while the manager disappeared never to be seen again. I was called a "Trick” at least 6 times and was told that I was a horrible person. This is all because I wanted my money back. A family member went up there after the incident to speak to the manager only to hear" OH hell No" and the same large lady tried to physically lay her hands on my family member. I will never eat at this restaurant again and will be sure to write to the local news stations about this type of harassment along with every customer comment board I can find. I am very offended by this and feel like a victim.

My partner went through the drive through this morning. Once ordering he pulled up to the pay window. They told him that there would be a wait on food as they had to make it fresh. When they bought it out, it was only the burger by itself they did not put it as a meal like he requested. They corrected the situation however when he opened up his food to eat it, the burger was dead cold and had ingredients missing off it. They also stated that they would make it fresh, now if that burger were fresh it would have been hot. On top of all that the service was slow and the service was rude. We are not happy at all. McDonald's Atherton need to pull here heads into gear. And its not the first time its happened with there order being wrong and rude service!.

Hi, I would like to make a complaint about the McDonald's & Mccfe Store at Coffs Harbour South. My husband & I have just got home from a caravan trip where we visited our son & daugther in Coffs harbout in the last week of July 2012. We met our son & familhy at McDonald's South store for morning tea & we were very disappointed with the unclean state of the dining room & lack of any person cleaning it while we were there for 2hrs. As we only had one day to see our family we went away for a while then came back at 3.30pm to afternoon tea. We were totally appaulled with the service from the young girls at the McCafe counter. We ordered coffee & scones, jam & cream. The coffees were made & just put on the counter without a tray then the boxes of scones were placed beside them, we picked them up without a word from the staff & returned to our seats only to find that the scones were so hard, not been warmed & the cream was just squirted in the bottom of the cardboard box in no container. We think this is terrible. We would also like to complain about the Shift Manager of the day. His had a great head of dredlocks which was very unsightly & dirty looking & we think that this should not be the case for a food store, most places hair has to tied back & wearing a cap. It really turned us off eating there again. thank you for listing to our complaint . Kay & Allan sparrow

I went into the McDonald's restaurant in Paola, KS with 2 friends. I was visiting from out of town and we stopped to get a bite to eat. I ordered an Angus Swiss and Mushroom Sandwich meal. My friends also ordered their meals. It wasn't long when my meal was ready to eat. We found a table near a window and sit down. We saw a trail of ants along the window seal and several flies flying around. This was disgusting, these ants were going up and down the window as well. I did take a picture of the ants.
I proceeded to eat my sandwich and enjoy my meal and got a mouthful of mayo. I used 3 napkins to take some of the mayo off of the sandwich but there was so much mayo on it and the burger itself was really dry. I went to the counter and stood for several minutes waiting on the manager to come to the counter. Not one person came to the counter, when she was done helping at the drive-thru she immediately came to the counter and asked me how she could help. I asked for a fresh burger and told her that there was way to much mayo on this sandwich and that it was really dry. She asked if I wanted no mayo or light mayo on the replacement sandwich. I replied light mayo, so she put in the order. I overheard a cook in the back mouth off and say, "well, what do they expect" I felt that this was directed about me and although more than one time and more than one person said easy or light mayo, the second sandwich had none. I don't like to complain in restaurant but I really felt that I was belittled for asking for a replacement sandwich. I absolutely will never step foot into this particular mcdonald's again. I have never been treated with such disrespect as a customer. The manager did attempt to resolve this problem but the cook was mouthing off after being corrected more than once. You can believe me when I say I will pass the word around about this restaurant and the cook named Clayton Norcross.

Went to Mcdonald's order 2 Big mac's for wife and I. order chicken for my son. Got home, Open the chicken.. It was Raw. See photo. I called them up spoke to some lady. See was mexican and stated she she didn't understand me and hung up on me.
Lucky my Son did not eat it cuz he would of been sick. So please people if you order chicken for them or anywhere else, check it before you decide to eat it.