McDonald's’s earns a 1.6-star rating from 2922 reviews, showing that the majority of fast-food enthusiasts are dissatisfied with dining experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
rude employess
My daughter and I had came into the store to eat. The manager was helping get orders and the really bright girl with the on ponytail in her head started screaming at the manager about her not being late. Manager reply was ok. The girl just kept yapping and yapping the manger told her not to be raising her voice we have customers . The little girl just wouldn't shut up. I was surprised that you all would let some one like that work there if she doesn't respect someone with authority my question is how would she treat me as a customer. Not a very professional place of business
The complaint has been investigated and resolved to the customer’s satisfaction.
dirty gloves making food
Ordered 6 mcdoubles, and 2 large Fry's.Ordered went in 19;32, Noted not busy with other orders or patrons. Upon waiting for food order to go. A black gentleman working grill. Then noted black gentleman, pull out cell phone from his pocket, with gloves on.Opened his cell phone and scrolling Thur phone.Showed another employee and talking about what they were looking at.Black gentleman then closed his phone and put back in his pocket.Still with same gloves on he resumed to making food.and, touching food with same gloves on, he used to open his phone with.Also he was picking hi butt. Husband and myself noted gentleman NEVERED PUT CLEAN GLOVES ON. Other employee stated yes he did change gloves. Then she questioned him, as myself and husband yelled NO HE DID NOT.
Besides this 2 large fries were put in a plastic bag, and only half filled.Fries were very cold and soggy. Took 20 mins for 6 Mcdoubles and 2 lg. fries., then sandwiches were placed in bag with fries, as noted fries sitting in bag 20 mins waiting for other items. Went to car and noted about fries.Been going to this establishment for past year, had little problem, prior.But continued to go.Restaurant is dirty, tables, floor and employees never i have seen to be waring hair nets. I will not be returning to this McDonald's again. I was a frequent buyer there at least 3 times a week.
Please investigate. A very unhappy and Dissatisfied customer.
Thank You
Deborah Dubbs
That sounds horrible!I always wonder where the managers or supervisors are when there is poor customer service.FoxyGrandma is right about hairnets, they don't wear them.I go to Carl's Jr. about twice or three times a week and it's just a bad habit I have.We all have bad habits!
food portions getting smaller
Hamburger patties getting smaller, fish patties getting smaller, hambuger buns getting smaller, supper size french fries not all the
Way full and getting charged more for less
The complaint has been investigated and resolved to the customer’s satisfaction.
Welcome to 2013 bud!Look up directions on how to make a burger.
I love the fast food complaints! Here you go... and pay attention, because this one is free: Stop eating at ###ing McDonalds. The chemicals in their food is poison and they have an adverse reaction to the normal chemicals in your brain.
sundae
We went to star parade's mc donald's (alor setar), Malaysia a 2.39 pm today 26th january 2013. Among the items that i bought was chocolate sundae. I bought two of the item. The chocolate filling was okay BUT the vanilla ice cream ...to my surprise the taste was sour( to be precise like sour milk) . My children started to notice the taste was different just after a few seconds taking it . They always buy the chocolate sundae!. i bet they know the taste better. i tasted it after they were compaining about it. The result is we are suffering from stomach ache now.
The complaint has been investigated and resolved to the customer’s satisfaction.
Store #31363, 5909 FM 2920, Spring, Texas. The place is operated by Spanish and unable to fill orders due to "no English".
What is next to Texas? Hmmm... oh yeah Mexico! Maybe that's why there is such a large Hispanic work crew. And just because They don't talk good English don't mean they are illegal.
What language are trying to speak. I'm sure it's not English. "The place is operated by Spanish", you mean the language or Spanish people. I've got an idea that they just didn't speak trailer trash...
fall and lack of help
On Wednesday, January 16, 2013, I was attending the Idle No More demonstration in Windsor, Ontario Canada. I went into McDonald's at 883 Huron Church Rd around 11:30 am. I was on the way to the bathroom when I slipped and fell on some mud on the floor outside of the bathroom. I was stunned and shaken up and feeling pain in both of my legs, my arms and my hands. It took what felt like forever to get up. I was shaking and when I fell my bladder leaked. When I got to the counter to report to a manager that I fell, my knees felt like they where being shocked and they where jumping. With a few dozen people around I asked to see a manager and the person that was talking to me said how can I help you. When I looked at her she was not looking at me she was looking around me. I was waiting for her to come around the counter to talk to me and to see my injuries but she did not. She did not tell me her name. I was embarrassed to talk in front of all those people and to say what happened. She did say are you ok and ask if I needed anything but if she would have taken the time to look at me she would have seen the pain I was in and maybe she would have notice that I was embarrassed. I went back to the table to get my daughter to go with me to the bathroom because I was scared to go by myself. I showed my daughter the scraps on my legs and the redness. I had to home instead of staying at the demonstration, which I had been planning for some time because I was bleeding and I was wet. It is 2 days later, I am in pain, my muscles are hurting in my legs, I can not get up and walk without continuous pain, I have pain in my shoulders as well from bracing when i went down. I am going to go to the doctors and I have been taking pictures from that night. My legs look as bad as they feel and I am still waiting to here from a manager. There was extra people working, I was sitting there for 30 minutes after the fall and no one came to check on me. I am appalled at the treatment or lack there of that I received. I am hoping to get some kind of response.
Thank-You for your time.
Barbara Jackson-Vigneux,
2877 Hawksbury St.,
Windsor, Ontario
N8W-5E9
Canada
[protected]
I am keeping copies of the injuries by way of photos.
The complaint has been investigated and resolved to the customer’s satisfaction.
^ And you fapped at the thought.
You left out the part about you being obese.
Raw Quarter pounder
I had my Quarter pounder to go. I began eating it in the
Truck. It didnt taste right. I turned on my interior light to see my burger was Raw.
I took it in to the manager who tried at first telling
Me it wasn't that under cooked. Other customers
Couldn't believe it! She threw it in the garbage so I asked
Her( manager) to take it out of the garbage so I could
Take a picture. I ate half almost and was and still
Am concerned about getting sick. I am calling Northern Health
To have an inspector go to the restaurant. The
Manager didn't seem concerned.. Food safety and the
Spread of eccoli and samenella are a public health issue.
The complaint has been investigated and resolved to the customer’s satisfaction.
You need to clip your finger nails
And the ### told you it wasn't that undercooked? Yikes! Do you know where that meat comes from? I don't you don't - heck nobody knows. Gag!
quality french fries.
Paying for quality food.
Please refer to the photo attached below.
Where is the "Quality"?
charging a my credit card twice when asked for a refund
This McDonalds mischarged my credit card with another customer’s order. Upon noticing the mistake, I requested a refund to be issued to my card and told them that I no longer wanted my food. They took my credit card and decided to rerun it for the correct amount and gave me cash back for the incorrect amount. At no point did they tell me they reran my...
Read full review of McDonald'sbad service
I have experienced a very bad service at Mcdonalds at Aman Puri.
It happened on 30 November 9.25pm. During that time, I ordered Mc-Chicken and I would like to know if the chickens were spicy. But the staff replied me in a very rude way that she didn't know anything about the chicken because she was not working in the kitchen. Then, when I made the payment, she throw the 50 bucks hardly into the drawer and gave me a very rude expression.
After that, she left all my orders on the cashier without a word, i didn't know if my foods were all there. When I asked her, she shout:" Wait larrr" loudly, Then, I spoke to a manager. But, the manager ran away and hide inside the kitchen without giving me an explanation. I didn't know what actually happened. I heard the few Indians staff speaking in Tamils and kept laughing at me.
I waited for about 15 minutes and then another manager came and ask what was my problem. I told him my order was incomplete as still lack of 1 double cheese burger, He seem like I was cheating him, took out everything and checked the items one by one. Then only he passed me the burger.
The complaint has been investigated and resolved to the customer’s satisfaction.
I went into the McDonnalds the other day and place a very simple order. It took the employee nearly 15 minutes to fill the order (an order of eggs and an english muffin). When I got my order all I got was my eggs. I returned to get my english muffin and when I got that it was not buttered and I did not receive any jam or condiments to go with it. The service was very poor.
manager has a severe attitude.
I would like to file a complaint about how poorly the service i received was, at the Restaurant within Walmart in Port Alberni.
Your manager there really needs to take some lesson's on how to treat customer's, and work on not going around with a smirk look on their face, a really severe attitude, and acting as if they're on top of the world, by looking down at people like myself, as if we're nothing more than a piece of trash on the ground, I as a customer deserve more respect, than the kind i received earlier today around 4:25 PM,
I'm very disgruntled, and not impressed by the poor, and extremly rude service i have received this has been the 2nd time something like this has happened to me, I'm also not the only customer, whom they were extremely rude with today
Don't you think that maybe it's time that you started going by the term and phrase of the customer's always right, regardless of how rude and insulting we are are, instead of reserving the right of your employee's refusal to serve us, when they were just as wrong.
As a Final note.
I think your employee's should be taught how to treat people much like myself and respect them as a paying customer, we're the reason why they get their paychecks every couple of weeks or so.
McDonald's would cease to exist, if it wasn't for people like me buying your products
the entire chain of your restaurants would have gone bankrupt ages ago, if customers continued receiving treatment such as what went on today, all the time.
The complaint has been investigated and resolved to the customer’s satisfaction.
Why did the employee refuse to serve you?
That's ridiculous, your attitude I mean. The customer isn't always right. I say this as a technical support rep for an eReader company. My job? To make the customer right, by informing them and doing my best to resolve the problem. Respect goes both ways. If you continue to hold your nose in the air you won't be getting much respect. I have no idea what your experience was like and so I can't judge, but be careful with how you approach situations like this.
bad service
I went to the drive- thru. I ordered 3 McChicken sandwiches and a frappe. I went at 5:58 pm had to turn around because my frappe had big ice pieces in it and there was no meat on one of my sandwiches. I explained the problem they were just gawking at me, they didn't say NOTHING, so I asked for my money back ! I had a long day and I wasn't going to waste the...
Read full review of McDonald's and 3 commentsbreakfast platter
Two weeks ago my husband and I went to Mc Donalds in Mira Mesa to eat breakfast. Both of us ordered same thing - Breakfast Platter. I decided to take mine home but my husband ate his in McDonalds. When he removed the cover from the plate and was about to eat I was surprised to see two (2) little bacons, about 2 inches which used to be like 4-5 inche...
abusive rude awful disgusting losers and idiots work here always
i have been going to this horrible mcdonalds for years — only rude degenerates and pathetic lunatics work here — they are crazy rude... sick stupid dumb. they are abusive to customers. a rude black idiot male almost dropped my drink.. on purpose... at the drive thru and the black females there are crazy rude so are the females in general. terrible disgusting place where college trash works at... ucf sucks so does the area and the sick awful ridiculous despicable people there...
The complaint has been investigated and resolved to the customer’s satisfaction.
the mcdonalds right in front of the ucf. it is usually employed by ill educated hideous idiots maybe HS or college rejects who probably go to that crap school ucf, however I have been going to this craphole mcdonalds for YEARS. the worst part is that..for years...i have been mistreated at the drive thru by the sick crazy females that work there. it's almost ALWAYS the females..([censored]es of course), and it seems because they are really ugly insecure and fat and treat attractive women badly and are jealous. This is the norm it seems in the horrible city of orlando...lots of ugly insecure jealous peopel who hate attractive women. the females that work here are usually angry aggressive rude hostile in an this is about y way possible. at one point i stopped going here completely it was THAT bad and impossible to deal with. I was literally scared to go through the drive thru. the crazy women there would shove my food at me, be rude, give me bad attitudes, a few times yell or scream at me and I had to call managers MANY times. however, then one day it started getting better and some CIVIL normal people began working there. there is one asian girl who works there and shes the ONLY nice normal person seriously- the rest are hostile abusive psycho etc.. this just seems to be the norm with the crazy females in orlando--they are jealous rude weird, esp the freaks that work at mcdonalds or at these drive thrus. so there were these rude aggressive black [censored]es that worked there.. (this is late at night of course during the day I think its different)...and everytime i'd hand these [censored]es my credit card they'd REFUSE to stretch their arms out more...like they were wiating for me to stretch my arm out even more than I could--it was absurd.
I had to play this arm stretching credit card game and it was just crazy- but that's what you can expect from the freak nutjobs of THIS mcdonalds only. ive been to MANY mcdonalds and even with some ill service its NEVER as bad as the horrid ucf mcdonalds. so everytime I went to the ghetto UCF mcdonalds employed by sick freaks, i'd have to play this stretch your arm out credit card game with these lunatic black [censored]es which was so absurd. I was like "I cant reach my arm out anymore" (which i couldn't) and they'd say "i can't reach my arm out" which was a total lie. it was so weird and i'd have to say yes you can then they'd do it ANGRILY and then slam the door in my face. I mean really? are you joking me...this is what you find in orlando -- these mentally defective freaks who do this to people for some kind of sport.. really low vile weird sick people... the same psychos I have seen reach their arm out EXCESSIVELY for any other customer but literally just abusive to a pretty female who they seemingly are jealous of. Finally, some of those rude nasty black wh*res that work there...sub humans for sure..were really rude to me so I complained to I assume it was the manager? but really its this white trash FAT COW that works there...she is fat ugly and just WEIRD. she said to me that she didnt think the girl was trying to be rude...however I probably go to drive thrus MANY times a day and do not have any complaints except for the RUDE [censored]ES at this place. so now, everytime i encountered the fat cow -- (she claimed to be the manager but I think she was 17 or who knows what) and i doubt that thing was the manager, this RUDE [censored] literally..angrily almost SHOVES the credit card in my face angrily like "OK HERE IM STRETCHING MY ARM OUT TO GIVE YOU THE CARD".. RUDE RUDE CRAZY AND RUDE! how dare this fat ugly disgusting cow feel she can treat people this way? she ALWAYS angrily hands it to me like shoving it at me really FAR almost shoving it in my face in my car...i'd like to slap the crap out of this horrible sub human idiot. How DARE she do that to someone rather than just hand the card normally? so once i went and the dumb fat ugly white cow handed me a drink angrily shoved it at me and it had these white things in it...who knows what they were but im sure she put these specs in my drink or probably did b/c as she was preparing my drink she took a LONG time. even if she didnt she was just RUDE AS HELL AGAIN. i rarely encounter the ugly white cow white trash thing that works there but today...again i had to deal with the hideous creep. I got an item and she again took my credit card HOSTILELY then shoved it back in my face AGAIN angrily and SHUT/SLAMMED the window door as if 'GET AWAY" which is what several of those freaks do. they are SO RUDE for no reason...again HOW DARE THEY AND WHY? so i was looking back at the customer behind me...and she was SO NICE in how she handed him the card...she took it almost delicately...she reached out gave it back to him...with pleasantness...and it made me furious...that these horrible freaks that work here at this [censored]hole mcdonalds feel they can mistreat customers in this way and females for no reason. But this is nothing new in the craphold city of orlando...all you find are arrogant ugly bitter messed up demented people who are abusive and hostile towards nice kind people and they HATE really pretty women...many years ago i had MAJOR problems with this place and the freaks that worked there even knew my name and would yell out my name and i dont know how they even knew it...absurd sick people here... the UCF MCDONALDS will ALWAYS seem to employ these abusive aggressive freaks however to ABUSE a female customer for no reason and even put white stuff in her drink...these psychos need to watch their act-- who knows how they treat others and really one day someone will report this mcdonalds for the shady things it does to people...also all these inferior ugly people who are ugly in everyway possible who abuse attractive people...that's all you find in this awful city...BEWARE...
brenda is ugly white trash that lives on this website...a decrepid troll from hell. go back to hell where you came from you
pathetic lunatic [censored]
And yet you keep going there.
employee forgot cookies
I went to McDonald's for lunch today (November 7, 2012) and ordered a McChicken sandwich, a small fry and three chocolate chip cookies.I received my order in a timely manner and the sandwich and fries were fresh and hot.However, I did not receive my cookies so I went over to the register and asked the little girl cashier where my cookies are and she told me...
Read full review of McDonald's and 8 commentsdirespectful
We were charged $5.40 for our food. Without one of our orders we asked nicely for our fries and the girl asks: where's your receipt.? Blah blahblah Well we didn't get one. OK well she says I need it for proof. The manager laughs and says where's the receipt? ? We Just told him to ask the girl who charged us. So he says were having an attitude when in reality they had no common sense neither one. If I got 2 MC chickens and one large soda that's about $3 plus tax . Like really? So the girl gives us the fries and slams the window. Wow. Very rude of her so we said did u slam that in my face? The girl says NO DO YOU WANT ME TOO!? With all that being said and done very rude manager and employee. EXTREMELY POOR CUSTOMER SERVICE AND HORRIBLE MANAGER!
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a #13 and got a 20piece chichken nuggets..and 4doubles that were raw..and 6 mc.chickens 1 plain but all reg..and a smoothy..and they gave a mc.cafe..Im not pleased..plus food was poorly put together ..I pissed..
food health regulations and standards
On quite a few occasion's now my partner and i have brought McDonald's from the Tullamarine store and it has been disgusting. On one occasion we ordered a meal each and my burger had hair in it and my partners looked like it had been fished out of the bin, the meat patty looked like it was dipped in water and it was pink and all broken apart, that was on the same night. On another night we both ordered the same meal and both the meat patty's were half cooked. The list goes on and this is all from the Tullamarine store, i think its time something should be done about it because i will go to the health department, its unacceptable.
I've never worked there
The complaint has been investigated and resolved to the customer’s satisfaction.
You saw "CLAYTON NELSON" at mcds?
Your "partner"? Can ya paint a clearer picture? Ya know..how much jewelry or gesturing?
More than a few Aussies of the lets say "alternative gender" have flocked to the US Canada and Europe. Australia is a "potty" place for sure...but not too tolerant - at least not until the iiquor gets flowin and the guys are startin to pass out.
food poisoning
On Thursday 18th October I called at McDonalds in Cannonvale and purchased an Angus Beef Burger, fries and a soft serve cone which I ate on the premises. On returning home I started suffering with stomach cramps and within five or six hours was violently ill and continued vomiting for several hours after that, so severe that my ribs and stomach are still sore today.
The complaint has been investigated and resolved to the customer’s satisfaction.
I are a snack wrap from McDonald's Wednesday night. The nct day I woke up with a huge knot in between my ribs. It was so sore I couldn't even stand up. Later Thursday I started throwing u and running a fever. Not once did I have diareah I haven't crapped in three days. I can sleep now but the cramps are still there... Could I hve had foo poisoning?
Serves you right for eating at McDonald's
That is not food posioning... It takes food posioning atleast 24-48 hours to kick in... People really try to use food posioning way to much, and you would have had to gone to the hospital also...
work schedules
The managers at this location are completely out of line because they are scheduling school aged kids for unreasonable hours. Closing on school nights, 8 hour shifts starting at 5 am - RIDICULOUS. The employee handbook states that one of the benefits of working at McDonald's is the flexible hours. The employees are asked for their availability which is completely ignored. What would make anyone think that it would be okay to schedule a kid for 8 hour shifts both Saturday and Sunday every weekend. Use your common sense. Not only is McDonald's killing people with their food, it is also killing their employees by overworking and underpaying them.
I seriously doubt any teens will die from being under-paid. Now if you made a reference to Walmart, I would agree that the employees life maybe in jeopardy. Check out the Dead Peasants Insurance policies through these inhumane thugs... Walmart was actually cashing-in insurance policies when their associates passed away.
its a fast food job, what do you expect?
rude manager/employee
Every time this store is visited i am told to pull forward to park. It takes at least 15 mins to get food at the drive thru. On my last visit when I asked for a manger and said I wanted my money back as i could not wait any longer, the manager started arguing with me yelling at me that I was told to pull forward. Some large lady started calling me a trick and cursing at me while the manager disappeared never to be seen again. I was called a "Trick” at least 6 times and was told that I was a horrible person. This is all because I wanted my money back. A family member went up there after the incident to speak to the manager only to hear" OH hell No" and the same large lady tried to physically lay her hands on my family member. I will never eat at this restaurant again and will be sure to write to the local news stations about this type of harassment along with every customer comment board I can find. I am very offended by this and feel like a victim.
Wow sounds like a great manager! lol what a joke
The complaint has been investigated and resolved to the customer’s satisfaction.
I just started working there an Sorry to hear these things are happening to you guys...I know That we are going through with a new system so the food will be fresh always an not just sitting in the tray for hour an then you come to old meat.. Also another reason why you get parked up front not saying that its cool to sit there for 15-20 min cause it don't take that long to cook the food...ill definitely let my General manager know about what's going on an sorry again for the troubles you have at the store... I work 2nd shift an ill try my best to make every one's food as delightful as possible...sorry again
I couldn't Agree more! Another ruined morning due to choosing that location to get food. I'm about to quit McDonalds period! They screwed up my order after asking me to pull up. I didn't check the bag---stupid me--- until I got home and didn't have enough food to feed my family and was short of what I paid for. When I called and asked to speak to a manager I was told the person speaking was a manager so I told my issue and was asked to speak to someone else. As if a MANAGER couldn't solve a simple problem. The next guy was very rude and asked if I had a receipt. Just fix the dang order already! He called me rude and belligerent. What an idiot. I'm not going back EVER! He was about as ignorant as they come. Unable to effectively handle a customer complaint! He's a what?! Get a grip, McD! No wonder your rating is 1.5 stars on google! Never go to Harry and Webb location in Wichita Ks if you don't want to leave angry!
I too have had issues with this location and manager, and some regular staff. They are rude, and practically throw your food at you through the window and on top of that rarely get the order right anyway. Ever since they put in that stupid double drive through it's a nightmare. I too waited 10-15 minutes...when I finally got up to the payment window I told them to cancel my order because I was tired of waiting and drove off, and was followed by several other cars. I now go to the one at Kellogg and Greenwich which is much better.
wrong order, rude service, cold food.
My partner went through the drive through this morning. Once ordering he pulled up to the pay window. They told him that there would be a wait on food as they had to make it fresh. When they bought it out, it was only the burger by itself they did not put it as a meal like he requested. They corrected the situation however when he opened up his food to eat it, the burger was dead cold and had ingredients missing off it. They also stated that they would make it fresh, now if that burger were fresh it would have been hot. On top of all that the service was slow and the service was rude. We are not happy at all. McDonald's Atherton need to pull here heads into gear. And its not the first time its happened with there order being wrong and rude service!.
The complaint has been investigated and resolved to the customer’s satisfaction.
The service is always horrible and the employees are rude!
McDonald's Reviews 0
If you represent McDonald's, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About McDonald's
With over 38,000 locations in more than 100 countries, McDonald's serves millions of customers every day. The company's menu features a wide variety of items, including burgers, chicken sandwiches, salads, breakfast items, and desserts. In addition to its traditional menu, McDonald's also offers seasonal and limited-time items, such as the McRib sandwich and the Shamrock Shake.
McDonald's is committed to providing high-quality food and excellent customer service. The company uses only the freshest ingredients and has strict standards for food safety and quality. McDonald's also offers a range of options for customers with dietary restrictions, including vegetarian and gluten-free options.
In addition to its food, McDonald's is also known for its innovative marketing campaigns and iconic branding. The company's famous "I'm Lovin' It" slogan and jingle have become synonymous with the brand, and its advertising campaigns have won numerous awards and accolades.
McDonald's is also committed to giving back to the communities it serves. The company has a long history of supporting local charities and organizations, and has donated millions of dollars to causes such as education, health, and environmental sustainability.
Overall, McDonald's is a beloved and iconic brand that has become a staple of the fast-food industry. With its commitment to quality, innovation, and community, McDonald's is sure to remain a favorite among customers for years to come.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information in the sign-up form.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you experienced with McDonald's. Make it specific and clear, such as "Incorrect Order at McDonald's Downtown Branch" or "Poor Customer Service at McDonald's on Main Street".
4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Include key areas such as:
- The specific location and time of your visit to McDonald's.
- The nature of the issue, whether it was related to food quality, hygiene, customer service, or any other relevant aspect.
- Describe any transactions, including order numbers, receipts, or any other transactional evidence.
- Detail the steps you took to resolve the issue, such as speaking with a manager, and the response you received from McDonald's staff.
- Explain how the issue has personally affected you, whether it was a health concern, financial loss, or any inconvenience caused.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, photos of the product, or correspondence with the company. Do not attach any sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you may have incurred as a result of the issue. In the 'Desired Outcome' field, specify what you would like McDonald's to do to resolve your complaint, such as a refund, an apology, or a corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all the required fields and attached any supporting documents before submitting.
9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Be prepared to engage with any follow-up questions or requests for additional information from either ComplaintsBoard.com or McDonald's representatives.
Overview of McDonald's complaint handling
-
McDonald's Contacts
-
McDonald's phone numbers+1 (800) 244-6227+1 (800) 244-6227Click up if you have successfully reached McDonald's by calling +1 (800) 244-6227 phone number 8 8 users reported that they have successfully reached McDonald's by calling +1 (800) 244-6227 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number23%Confidence scoreUnited States+1 (888) 424-4622+1 (888) 424-4622Click up if you have successfully reached McDonald's by calling +1 (888) 424-4622 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (888) 424-4622 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone number 2 2 users reported that they have UNsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone numberCanada+44 370 524 4622+44 370 524 4622Click up if you have successfully reached McDonald's by calling +44 370 524 4622 phone number 13 13 users reported that they have successfully reached McDonald's by calling +44 370 524 4622 phone number Click down if you have unsuccessfully reached McDonald's by calling +44 370 524 4622 phone number 10 10 users reported that they have UNsuccessfully reached McDonald's by calling +44 370 524 4622 phone number13%Confidence scoreUnited Kingdom+61 298 757 100+61 298 757 100Click up if you have successfully reached McDonald's by calling +61 298 757 100 phone number 13 13 users reported that they have successfully reached McDonald's by calling +61 298 757 100 phone number Click down if you have unsuccessfully reached McDonald's by calling +61 298 757 100 phone number 12 12 users reported that they have UNsuccessfully reached McDonald's by calling +61 298 757 100 phone number4%Confidence scoreAustralia+64 800 539 4303+64 800 539 4303Click up if you have successfully reached McDonald's by calling +64 800 539 4303 phone number 2 2 users reported that they have successfully reached McDonald's by calling +64 800 539 4303 phone number Click down if you have unsuccessfully reached McDonald's by calling +64 800 539 4303 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +64 800 539 4303 phone numberNew Zealand+43 810 001 212+43 810 001 212Click up if you have successfully reached McDonald's by calling +43 810 001 212 phone number 5 5 users reported that they have successfully reached McDonald's by calling +43 810 001 212 phone number Click down if you have unsuccessfully reached McDonald's by calling +43 810 001 212 phone number 6 6 users reported that they have UNsuccessfully reached McDonald's by calling +43 810 001 212 phone numberAustria+45 33 266 000+45 33 266 000Click up if you have successfully reached McDonald's by calling +45 33 266 000 phone number 2 2 users reported that they have successfully reached McDonald's by calling +45 33 266 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +45 33 266 000 phone number 8 8 users reported that they have UNsuccessfully reached McDonald's by calling +45 33 266 000 phone numberDenmark+33 130 486 000+33 130 486 000Click up if you have successfully reached McDonald's by calling +33 130 486 000 phone number 5 5 users reported that they have successfully reached McDonald's by calling +33 130 486 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +33 130 486 000 phone number 10 10 users reported that they have UNsuccessfully reached McDonald's by calling +33 130 486 000 phone numberFrance+49 897 859 4413+49 897 859 4413Click up if you have successfully reached McDonald's by calling +49 897 859 4413 phone number 156 156 users reported that they have successfully reached McDonald's by calling +49 897 859 4413 phone number Click down if you have unsuccessfully reached McDonald's by calling +49 897 859 4413 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +49 897 859 4413 phone number94%Confidence scoreGermany+353 15 138 181+353 15 138 181Click up if you have successfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have successfully reached McDonald's by calling +353 15 138 181 phone number Click down if you have unsuccessfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +353 15 138 181 phone numberIreland+31 205 642 666+31 205 642 666Click up if you have successfully reached McDonald's by calling +31 205 642 666 phone number 0 0 users reported that they have successfully reached McDonald's by calling +31 205 642 666 phone number Click down if you have unsuccessfully reached McDonald's by calling +31 205 642 666 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +31 205 642 666 phone numberNetherlands+47 81 556 000+47 81 556 000Click up if you have successfully reached McDonald's by calling +47 81 556 000 phone number 1 1 users reported that they have successfully reached McDonald's by calling +47 81 556 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +47 81 556 000 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +47 81 556 000 phone numberNorway+351 214 405 300+351 214 405 300Click up if you have successfully reached McDonald's by calling +351 214 405 300 phone number 1 1 users reported that they have successfully reached McDonald's by calling +351 214 405 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +351 214 405 300 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +351 214 405 300 phone numberPortugal+34 917 547 890+34 917 547 890Click up if you have successfully reached McDonald's by calling +34 917 547 890 phone number 1 1 users reported that they have successfully reached McDonald's by calling +34 917 547 890 phone number Click down if you have unsuccessfully reached McDonald's by calling +34 917 547 890 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +34 917 547 890 phone numberSpain+41 216 311 200+41 216 311 200Click up if you have successfully reached McDonald's by calling +41 216 311 200 phone number 4 4 users reported that they have successfully reached McDonald's by calling +41 216 311 200 phone number Click down if you have unsuccessfully reached McDonald's by calling +41 216 311 200 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +41 216 311 200 phone number14%Confidence scoreSwitzerland+90 444 6262+90 444 6262Click up if you have successfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have successfully reached McDonald's by calling +90 444 6262 phone number Click down if you have unsuccessfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +90 444 6262 phone numberTurkey+86 400 920 0205+86 400 920 0205Click up if you have successfully reached McDonald's by calling +86 400 920 0205 phone number 2 2 users reported that they have successfully reached McDonald's by calling +86 400 920 0205 phone number Click down if you have unsuccessfully reached McDonald's by calling +86 400 920 0205 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +86 400 920 0205 phone numberChina+852 28 807 300+852 28 807 300Click up if you have successfully reached McDonald's by calling +852 28 807 300 phone number 3 3 users reported that they have successfully reached McDonald's by calling +852 28 807 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +852 28 807 300 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +852 28 807 300 phone numberHong Kong+91 112 460 4047+91 112 460 4047Click up if you have successfully reached McDonald's by calling +91 112 460 4047 phone number 8 8 users reported that they have successfully reached McDonald's by calling +91 112 460 4047 phone number Click down if you have unsuccessfully reached McDonald's by calling +91 112 460 4047 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +91 112 460 4047 phone number7%Confidence scoreIndia+63 28 635 490+63 28 635 490Click up if you have successfully reached McDonald's by calling +63 28 635 490 phone number 2 2 users reported that they have successfully reached McDonald's by calling +63 28 635 490 phone number Click down if you have unsuccessfully reached McDonald's by calling +63 28 635 490 phone number 15 15 users reported that they have UNsuccessfully reached McDonald's by calling +63 28 635 490 phone numberPhilippines+27 860 000 040+27 860 000 040Click up if you have successfully reached McDonald's by calling +27 860 000 040 phone number 4 4 users reported that they have successfully reached McDonald's by calling +27 860 000 040 phone number Click down if you have unsuccessfully reached McDonald's by calling +27 860 000 040 phone number 40 40 users reported that they have UNsuccessfully reached McDonald's by calling +27 860 000 040 phone numberSouth Africa+66 26 964 900+66 26 964 900Click up if you have successfully reached McDonald's by calling +66 26 964 900 phone number 2 2 users reported that they have successfully reached McDonald's by calling +66 26 964 900 phone number Click down if you have unsuccessfully reached McDonald's by calling +66 26 964 900 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +66 26 964 900 phone numberThailand+1 (312) 291-9224+1 (312) 291-9224Click up if you have successfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (312) 291-9224 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have UNsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone numberUnited States8800 707 44998800 707 4499Click up if you have successfully reached McDonald's by calling 8800 707 4499 phone number 25 25 users reported that they have successfully reached McDonald's by calling 8800 707 4499 phone number Click down if you have unsuccessfully reached McDonald's by calling 8800 707 4499 phone number 13 13 users reported that they have UNsuccessfully reached McDonald's by calling 8800 707 4499 phone number32%Confidence scoreRussia
-
McDonald's emailsmcdonalds.customercare@us.mcd.com100%Confidence score: 100%Support
-
McDonald's address110 N Carpenter St., Chicago, Illinois, 60607, United States
-
McDonald's social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 12, 2024 - View all McDonald's contacts
Most discussed McDonald's complaints
Workers couldn't understand englishRecent comments about McDonald's company
Curbside orders
Burger King
4590 reviews
Denny's
240 reviews
Huddle House
317 reviews
Little Caesar Enterprises / LittleCaesars.com
24 reviews
SmashBurger
196 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Thank you for the banking advice. It was very helpful.
mcdonalds once refused to serve me because of the way i look...not exactly rpetty...d o you see me complainting about it? ...just get over it..it's no big deal...mcdonalds also refused to serve me once because i am a bully who makes racist comments but i am not upset...you have to learn not t be upset...
i am a bully and proud of it so why am i being criticized for bieng a bully
i have bullying issues myself. it all started whem my uncle took me on that "special" camping trip when i was 10 years old. i have never been the same since.
please don't criticize me for being a bully...at least i keep dictionary clseby because ia m a bad speller...i am expert on all topics that is why i comment on everything...i know everything...i can't help being a bully i was jsut born this way
i cant help it making spare accounts, i have no friends and it is the only entertainment i get.
i can't help it..i am a bully ...no one is perfecc...stop criticing me
i am a bully who makes racist comments...i can't help it it's just the way i am...i was born with a lot of faults...just because i can't spell and have to keep a dictionary closeby the teacher said i was hopelss...i failed english because i couldnt spell or puntcuate...no one is perfetc ... people should stop criticizing me ... no one is perfetc and even though i have a lot of faults i still deserve respetc...what's wrong with being a bully anyway?
i am a bully who makes racist comments...i can't help it...i was justr born with a lof of faults...no one is perfect...just because i failed english class and have to keep a dictionary close by because i cannot spell or puntcuate...the teacher said iw as hopeless and a bad sepeller...people should stop criticizing me because no one is perfect...i was just born this way with lots of faults and being a bully...
i am a bully who makes racist comments... but no one is perfect so why should i be expected to be perfect... i also am a bad speller and need to keep a dictionary nearby...i failed engllish class because i couldn't learn how to puntcuate ..teacher said i was hopelesss...people criticize me for being a bully who beats up people and makes racist comments but why should i be perfect ... i can't help all my faults ... i was just born this way with a lot of faults and being a bully