McDonald's’s earns a 1.6-star rating from 2930 reviews, showing that the majority of fast-food enthusiasts are dissatisfied with dining experience.
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staff
This is the worst McDonalds in the history of McDonalds. The Staff is absolutely the rudest i have ever seen at any business anywhere. The place is always dirty. It takes forever to get your order(so much for fast food) And if you dare to complain you are treated like a fool. The Manager actually laughed at me when I had to walk in from the drive thru and...
Read full review of McDonald'sdefective cup/manager
After a long days work i decided to go to McDonalds to get something to eat because i was tired and didnt feel like cooking. I sat in my car and ate in the parking lot, i just didn't feel like getting out. It kept feeling like i was waisting my sweet tea but everytime i checked the lid it was secure. When i got home the complete bottom of my styrafoam cup fell out on my carpet, work uniform, and shoes. I called the manager of McDonalds to let him know what happened, and he kept speaking really fast where as i couldn't understand him (he sounded hispanic over the phone). But every time i asked for the number to the corporate office its funny he could speak very slow and clear. I was very upset as i was already tired from work and now i have to get on my hands and knees to scrub carpet, i have to wash my uniform, and i have to clean my gym shoes so they wont be sticky from the sweet tea. Way to go McDonalds. I am VERY VERY VERY disappointed and insulted by the way i was handled by the manager. Jana Mathews [protected] E-mail Address...[protected]@yahoo.com...will be looking forward to hearing from you!
prices
American and Canadian dollars are the same in value yet most items on the menu at McDonald's are higher in price in Canada as compared to most McDonald's in America. I really do not understand why the Mc d's corporation has not established a price sealing for their products especially since the food is prepared and distributed right here with in Canada not to mention the 13 % tax on top which most all Canadian have to pay. So why are these American companies who have sold their rights to Canadian companies (eg: home depot to "the home depot") allow this and why has our Government not stepped in to stop the abuse of pricing in Canada by corporations?
sometimes it can be an item sold for 3.45 in states yet 6.45 in Canada, so this about public awareness to keep the people from getting gypped by American companies who sell their rights to Canadians and no i am not cheap i will spend away on food like it's nothing funny !
I think you may have mis-understood me, i meant "before" tax, meaning the prices before the 13 % tax are applied onto any McDonalds items are way higher then what i noticed in America except for service areas so this is not even complaint about paying higher tax which i don't mind, it is purely the same exact items on the menue in these MCDonalds in Canada VS McDonalds in America, for eg: $3.45 for an item in America for the exact same Item here is $5.69 yet our currency are the exact same so why MCDonald's are scamming the people?
The complaint has been investigated and resolved to the customer’s satisfaction.
Maybe it has something to do with the minimum wages in Canada. I'm no expert but a quick check of minimum wages in Canada shows that I would get paid between 9 and 11 dollars an hour to flip burgers. That is a good bit more than 5 to 8 dollars here in the states. If labor costs are 2.5 percent more than the US counterparts and the stores are responsible for maintaining a profit margin it only makes sense they will be charging more for their product. This will be true of the entire chain of supply. The guy who butchers the cows is probably paid more, the person who packages the frozen patties is probably paid more, the truck driver is probably paid more and, if I recall correctly, energy costs are more.
And that is only the the surface cost. I'm sure that Canadian laws are different in regards to what an employer must pay in benefits. As for a 13% sales tax, well, "free" health care and all that.
"Cook at home if you cannot afford the prices. Also I doubt you are paying 13 percent. Typo must be 3 percent."
actually I looked it up because I could not believe it was true, but the average sales tax in Canada is around 13%, with some provinces as high as 15%.
insane.
if you are paying 13% tax, you are paying nearly double the sales tax of what most states pay in the US, and some states have no tax at all. That is insane. I think your complaint should be more directed to your govt for having such ridiculous taxes.
older job seeker
February 23, 2012
***A VERY BAD REVIEW/BAD EXPERIENCE from the perspective as a first time older job seeker through your doors at the McDonalds Restaurant in Truro Nova Scotia Canada (Robie Street) recently.***
I am writing as a first time job seeker walking through McDonald's Restaurant for the first time in applying for a job as a Team Leader/Shift Manager Position in Truro, Nova Scotia Canada recently...This McDonalds called me at least 4 times and I kept returning calls...and finally I connected with a Manager that asked me to come into Truro which is 45 to 50 minute drive from where I live out in the Country. I was told at the Interview when I arrived that the Position had already been taken...I was wondering why I was not told this in an earlier conversation with this Manager as it costs time and money for fuel to come into town to be told this?...I was also told that owning my Restaurant/Pub (I was short order cook as well) in Calgary, Alberta experience in my past was NOT relevant for today and I would need ALOT of training!...I always thought that McDonalds was an Equal Opportunity Employer with NO Age Discrimination and was offering flexible shifts...but this is NOT the case in Truro Nova Scotia...as I was asked what shift I would like and I said day shifts because my husband and I would be sharing a vehicle coming from the country into Truro...she said I would have to work a midnight into the morning shift so... so much for flexible schedules?...Yikes!...and then to add insult to injury she laughed and said there are definitely NO offices here... so my 20 + years in office/assisting/management and Owner of a secretarial service in Calgary.. I guess was definitely NOT a RELEVANT experience!...My question is: Why call me in the first place if they feel I do not have the qualifications needed?...What is wrong with the Recruiting Manager/ Human Resources Interviewer where she should determine ahead of time if I have qualifications needed and why waste my time and money as well as her time?...This is one of the WORST job interviews I have ever been subject to in all my 40+ years of working and definitely not a positive experience!...I feel this Recruitment Manager needs ALOT of training herself!
I have enclosed my Resume below... that was similar, , , to the one sent to McDonalds and I feel I have some worthy job skills?... and so one can see what I mean...(I have not disclosed my phone number or references as I do not want this information posted all over the Internet.)Thank you.
AN EXAMPLE OF MY RESUME that McDonalds Restaurant in Truro Nova Scotia had:
***RESUME COVER LETTER***
Linda Reynolds
#General Delivery, Bass River, Nova Scotia B0M 1B0
Email: [protected]@hotmail.com
To: Human Resources Department
Nova Scotia
Attention: Human Resources Department
Please consider my enclosed Resume for an Office Administrative Assistant/ Manager/Other Work Position with your Company.(I had actually applied to a Team Leader/Shift Manager Position.)
One of my past Employers was Advanced Mobility Products Ltd., where I worked as an Administrative Office Assistant (Office Manager) in Home Health Care for more than 5 years with their Reps, the Disabled (Children and Adults), and the Elderly(Seniors). I was very familiar and dealt with these funding sources on a regular basis such as: the various Child and Adult Ministries in BC (Local and Provincial), DVA (Department of Veterans), WCB in BC and Alberta, ICBC, MS Society, Pacific Blue Cross, and Sun Life.
I was in charge of accounts payable, accounts receivable, purchase orders, bank deposits, customer service, answered various inquiries over the phone or in our store daily, scheduled daily appointments on a large white board for the Repair Technician, stocked and sold a variety of medical supplies and I was also the Nanaimo Branch Payroll Liaison to our Head Office. I feel I am a very organized, hardworking, dependable, loyal, innovative, accurate, creative, positive, cheerful, self-motivated, mature, multi-tasking professional individual.
I feel my completion of an Office Technology program combined with my Administrative Office/Manager work and consulting experiences such as: assisting clients with marketing, sales, customer service, public relation skills, and being an Owner/Operator of my own neighborhood Pub/Restaurant would be very helpful skills to have for a position in your company. I feel I am very “people oriented” and have always had a good rapport with staff and clients over the years and I have always been considered a “hard worker” in my own business or in working for another company.
I look forward to hearing from you at your earliest convenience for a personal interview. I feel I may have the many skills required for an Office/Other Work Position with your Company. If you need more information please do not hesitate to contact me by phone: [protected] or by email: [protected]@hotmail.com.
Sincerely,
Linda Reynolds
***RESUME***
Linda Reynolds
#General Delivery Bass River, Nova Scotia B0M 1B0
Email: [protected]@hotmail.com
JOB OBJECTIVE: Office/Administrative Assistant/Manager/Other Work Position
HIGHLIGHTS OF QUALIFICATIONS
20 years’ experience in office management as an Administrative Assistant
Strong organizational skills; able to support and supervise staff effectively
Excellent verbal and written communicator; adept at drafting correspondence
Collaborate easily with co-workers and work well independently
PROFESSIONAL ACCOMPLISHMENTS
ADMINISTRATIVE SUPPORT
*Carry out administrative activities of establishment.
*Co-ordinate and plan of office services such as equipment supplies and repairs, supplies forms, disposal of assets, and assemble data.
*Prepare periodic and special Reports, manuals and correspondence.
*Review, evaluate and implement new administrative procedures.
*Oversee and coordinate office administrative procedures.
OFFICE MANAGEMENT/SUPERVISION
*As Administrative Assistant (Office Manager) for Advanced Mobility:
*Scheduled Repair Technician and other Rep and Office appointments.
*Delegated work to Office support staff.
*Established work priorities, ensured deadlines were met and procedures were followed.
*Liaison for Head Office regarding Payroll hours for Office workers, Repair Technicians and Sales Reps, as well as Holiday Schedules.
* Ensured that new Office procedures and new Rules were implemented from Head Office as soon as possible.
*Maintained Inventory and budgetary controls.
SKILLS
Word processing (used various Programs in Offices), Windows XP, Windows Vista, Windows 7, Microsoft Word, Internet, Email, Print Workshop, Databases, Basic Bookkeeping (have used Simply Accounting, Quick Books, and other in-house Programs in my Past), Accounts Receivable, Accounts Payable, Invoices, Bank Deposits, Basic Payroll/Benefits (Small Business in past), Freelance Graphics and Presentations.
PROFESSIONAL CAREER ACCOMPLISHMENTS
2010 to 2011 Caretaker for Senior (Relative)*Moved from Alberta to Bass River N.S. to help.
Helped with important paperwork (a variety of documents), cleaned and organized main home to go up for sale after her spouse passed away suddenly. Help with wood at cottage.
2010 to 2010 SPCA Office/Cleaning Assistant, Bonnyville, Alberta.
Helped with daily Office paperwork, answered phone lines, customer service, cleaned and vaccinated the animals (cats and dogs) in the Shelter.
2009 to 2009 Administrative Office Assistant to the R.N., Rexall Pharmacy- Home Health Care Dept. Beaufort Centre, Nanaimo, B.C.
2003 to 2009 Administrative Office Assistant/ Office Manager, Advanced Mobility Products Ltd.Nanaimo, B.C. *Sold Home Health Care medical supplies.
1996 to 2002 Administrative Office Assistant/Bookkeeper, LJR Computer & Consulting Services
*Self-Employed*/ Owned a Secretarial Service for Insurance Agents in Calgary, AB.
1996 to 1997 Neighborhood Restaurant/Pub, Manager/Owner/Operator of Family-Owned Business in Calgary, AB. *Self-Employed. *Business was SOLD in 1997.
EDUCATION
Certificatee, Office Technology – Adia Education Centre, Calgary, Alberta.
Grade 12 Diploma (Academic/Technical for University entrance) - Prince Rupert Senior Secondary School, Prince Rupert, B.C.
CONTINUOUS LEARNING / OTHER EDUCATION
1993 to 2000 License, Life Insurance Underwriter for the province of Alberta
License, Accident & Sickness Underwriter for the province of Alberta
1994 to 1998 License, General Insurance Underwriter for the province of Alberta.
1992 to1993 Comprehensive Bookkeeping Course - by ICS
2007 to 2007 Certificatee, Kindersign Baby/Adult Sign Language
1987 to 1988 Mount Royal College, Calgary, AB
*(ASL)American Sign Language Levels 1, 2, 3.*
VOLUNTEER
In my past I volunteered on my neighborhood School Council (2 year term) in an elected position and was Vice President (remainder of the 1 year term) for my neighborhood Church Council. I ran as a Civic Election Candidate in 1992 and 1995 for the Alderman position of Ward 14 in Calgary, Alberta.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was charged multiple charges on facebook...only two were authorized.
rude management
I went to this McDonald's to grab a bite for Dinner for me and the familly, I ordered a dbl big Mac meal for myself, I only received a single bigmac When I took it back I herd the manager tell the burger maker just to add Patties, I told him I wanted a new burger made and patties added as it sat There and got cold. I was then told by the manager I had no...
Read full review of McDonald's and 1 commentcoupon
i had a "promo" coupon for one "free" mcgriddle with the purchase of another mcgriddle. turns out it wasnt free at all. the cashier charged me separately for the mcgriddle, the drink, and the hash brown so my total came to be $4.79 instead of $3.99 for a meal. i basically paid an extra $.80 for a free mcgriddle. i am writing a letter to corporate. calling corporate and posting this information where ever i can find. mcgriddles are my favorite mcdonalds menu item. and the ONLY item i get outside of fries, but because of this "promo" i am no longer eating there again. also, i paid an extra $1 for your fundraiser, but now i am questioning the validity of that.
The complaint has been investigated and resolved to the customer’s satisfaction.
its only 80 cents dude really chill.
Ok, Ask for the manager and tell them what happened they'll give you your 80 cent back ok?
Plus I don't see any other order's except one drink one mcgriddle and one hash brown with a one dollar fundraiser. The coupon would a registered as a 0.00 mcgriddle.
demeaning american staffordshire pit bulls
Has everyone heard the new radio commercial? McDonalds states that eating their new McBites is less risky than petting a pitbull! This is implying that pitbulls are unsafe and that their feces marinated, chemical filled, Highly processed, flash frozen & fried balls of cancer are safe! What an abomination! I demand they apologize at once for insulting such a beautiful & loyal dog, not to mention pitbull owners.
I agree ragon
BUT too the people who are complaining about the commercial, GET OVER IT! Its just a 30- 1 minute little AD to get people's attention too buy their products and your just looking too deep into this. and again
GET
OVER
IT
I love the person who keeps calling everyone an idiot for posting a comment on pit bulls when they have fact too back them up, I have too agree with it though 'some' pit bulls are one of the most sweetest dogs out there to this date if giving enough love and attention. But most pit bulls are aggressive do to the environment they live in. Ok this is an example, next door is a pit bull that my girlfriend just loves, the neighbor loves his dog too, every morning before he goes too work he'll play with it; wrestling (no biting, no tackling) or play fetch and after he leaves the dog would sit and play with the toys this owner left for him.
Now for the other example of a bad pit bull, My old neighbor he use to beat his dog for just sitting, the pit bull is submissive to the owner, but when I came over too visit the dog jumped and tried too attack me (lucky they had iron bars) and started too bark and nip.
in a 3 year period, there were 88 fatal attacks by dogs in the United States. Pit bulls accounted for 59% of these attacks, with Rottweilers coming in second place with 14%. The New York Post published dog bit statistics from the city's health department that showed pit bulls accounted for 25% of all bit incidents; 833 events compared to 128 for the next leading breed. Granted, many people that are bit don't exhibit the proper amount of caution around the animal, but a Labrador has a better margin of error, and therefore a safer breed.
from blogs . dogsbite .org
Bad form Kyle. Your poor grammar and writing style gave you away. Bone up.
Message received in my inbox from a deranged poster:
grrrblah4th of Feb, 2012
and i think you should be chained, staved, forced to fight, and beaten... its an animal, it acts on how its been treated, do the same thing to labs and you would get the same bad publicity that pits do... you are an ignorant ### that only knows what is seen... i have owned any different breeds of dogs and the best is the pit bull... when children can climb all over them, pull their tales, run around and chase them and their only reaction is to sit and take it... get your facts straght now just what ppl want you to see...
Really grrrblah? Check your own facts there, you poor cerebrally challenged child, before you go off halfcocked and send ridiculous messages to people you don't know.
its funny as hell under McDonals logic i can go and say it is unsafe to walk by a black dude as long as i take it off the air after millions of ppl heard it, and just say im sorry? that's BS, any 1 who has ever seen a pit in real life know they are amazing dogs
Exactly. Ding ding! We have a winner.
If I say air travel is less dangerous that car travel, I'm not claiming that car travel is dangerous, per se. I'm only comparing the relative risks of the two. If I say a baseball is bigger than a marble, I am not insinuating either one is big. It's a relative comparison. Thus, the spot isn't insinuating the dangers of the breed. You are inferring it.
I've not found any recordings of this spot, video or audio, and having only heard rumors on it online I'm, first, inclined to chalk it up to another internet falsehood and second, unable to really reach a concrete decision. If they say that the pit bull is a viscous beast that will rip your arm off, I can see your point. However, if they are saying only that eating their food is less risky than petting a pit bull, then they are not actually implying anything about the breed. (see above.) If anything, the fact that they would have to make that comparison is a bit scary. Breed be damned, patting a strange dog comes with some inherent risk. It could bite you. It could have rabies. You don't know.
However, if they have to tell me eating their food is less risky than chancing a possible infectious animal attack, I'm a bit worried.
The people at McDonalds are idiots. Anyone who posted a negative comment on this page is an idiot. Anyone who thinks "pit bulls" are dangerous is an idiot. EDUCATE YOURSELF YOU IDIOTS!
tainting the food with bodily fluids
Here is the conversation on face book... mind you ill never eat there again and the manager did nothing!... nikkie starr
Flip me off in the drive thru? hope ya like the huge sneeze that I put on your fries #.
Like · · 16 hours ago near edwardsville ·
Desiree deitrick, john caruthers, lydia mitchell and 40 others like this.
Jasmine waltman lmfao yes!
16 hours ago · like · 1
Jen alexis woronko did you reaaally?
16 hours ago · like · 1
Nikkie starr and the kid in the grill rubbed his balls and made the sandwich. dont f* with people who handle your food seriously. lol
16 hours ago · like · 1
Jasmine waltman lmfao if you guys really did this thats sooo funnyyy.
16 hours ago · like · 1
Rel hoffman xd
16 hours ago · like · 1
Nikkie starr of course we did. dont flip me the bird # lol
16 hours ago · like
Jasmine waltman thata girl
16 hours ago · like · 1
Mel eltora this is tooo f*ing funnny
16 hours ago · like · 1
Breigh stark I just died x'd
15 hours ago · like · 1
Nicholas potoeski at least they didn't smash the window to get their mcnuggets. youtube it.
15 hours ago · like · 2
horrible everything
My husband, our 18 month old sick baby girl, and myself went through drive through and placed a order(for 3 people) for breakfast. We were told "pull up". There are 2 drive through windows. The first window I pull up to there is no one (employee) at the window. I actually waited for a couple minutes then pulled up to the next window, thinking the first window area was not being used(as has been the case in previous visits). After pulling up to the second drive through window an employee pops her head out the previous window yelling at me and my family. Flagging us to back up with several vehicles behind us. I did not do so. After 10 minutes at the second window waiting (with our 18 month old now cranky as well), another employee finally comes to this second window and reluctantly lets me pay for our order. This same employee that worked the cash register snickered at me and then turned to another employee (forgetting the window was still open) and said "what a ###ing ###"...maybe she didn't think my husband, and I would hear her or she just did not care. The same employee turns back to face me, not realizing we had heard the comment made and asked me to pull up to another red line. We waited in our truck for our food for 26 minutes (it was timed). 6 vehicles behind us had already gotten their food and pulled away. I went in to ask for our order explaining we had a sick hungry 18 month old in our truck waiting as well. The same employee gave an extremely disgusted face at me and then laughed at me. Then she turned around and walked away not saying a word. After waiting a few more moments I went back to check on my daughter who is now screaming and crying in her car seat. It was another several minutes before the employee (the same one) brought out our order and yelled "Here" in an angry voice and shoved 2 bags into my lap through our truck window (with my husband watching). The employee then quickly RAN back inside. At this time there were now no other cars behind us. After returning home with our food and drinks we found no straws, no napkins, 2 sandwiches out of packages thrown apart in bag and 2 big breakfast meals with no lids. The only neatly wrapped sandwich (bacon egg and cheese biscuit). My husband took a bite of this sandwich and started choking. As a RN with knowledge of what to do in this case, I use the Heimlich maneuver and finally a chunk of the sandwich flies out of my husbands mouth with what looks like pubic hair in the piece... after opening the sandwich it was found to have several strands of this hair inside.
The complaint has been investigated and resolved to the customer’s satisfaction.
worst birthday party
It was my daughter's 3rd birthday last January 16, 2012 when we decided to celebrate her birthday party in McDonald's Batangas (P. Burgos branch) last January 14, 2012. We are not really from there but since our relatives live there we decided to celebrate my daughter's party in that branch. We really like how McDonald's hold their parties here in manila but we were so surprised when we came to the venue there was no feeling of party, no tarpaulin posted to let our guests know that there is a party going on. The balloons are not yet set up. The crews are still fixing things and it was so hot. The party crews are NOT friendly and NOT accommodating. Actually, I even asked the male crew if the air-con is already on because it is was so hot but instead of answering me he just looked at me and left. Disgusting! The party was suppose to start at 11:30am until 12:20pm they are not yet starting and worst still fixing. All our guests are there but they have not yet started. What FREAKED ME OUT was when they tried to put mickey mouse and toy story back draft in front but not the one we are suppose to have which is PRINCESS and when i asked them where is the back draft they said it was being used in another party held in another branch at the same time of our daughter's party. Are they trying to tell me that my daughter's party is less important than the one held in the other branch? There was a pinata that was suppose to be hanging on the ceiling that the kids will pull but then again IT WAS NOT HANGED AND WORST IT WAS JUST ON THE HAND OF THE MALE CREW AND HE JUST PULLED THE STRING OPEN AND LET THE GOODIES FALL. TERRIBBLE!
I WAS VERY, VERY, VERY, VERY DISSAPOINTED! They did not make my daughter's birthday a memorable one. Waste of money! Waste of time and effort!
I demand an action from your office regarding this complain. We don't deserve this kind of treatment.
The complaint has been investigated and resolved to the customer’s satisfaction.
made my child cry
I had a visit from my son last week. I get weekend visits and he is currently in foster care. My son got a coupon for free fries on Halloween. The coupon expired on December 31, 2011. I explained to them that this was my first time spending one one one with my son.(He is eight) and I could not use the coupon before hand. I was told that the coupon was expired and I could not use it. I told them to cancel the order and give me my money back. They did and I tore up the coupon and threw it on the counter. My son who saw me tear up the coupon asked why I tore up the counter. I told him that he was stupid if he did not see that the idiot behind the counter was not accepting it. Then he started to cry and I slapped him and left him in the restaurant. and went home I called up his social worker and told her that I could not handle my son and to pick him up and she said that I abandoned my son and that I no longer have unsupervised visits. My son and the idiot who would not accept my coupon told the social worker picked him up that I hit him and left him unattended in a public place abandoning him.. She has already called the police on me for leaving my son in the restaurant. Now come on we are talking about an eight year old not a three year old.
You losers need to learn the difference between child abuse and discipline. Besides it was Mcdonalds fault why I acted this way.
The complaint has been investigated and resolved to the customer’s satisfaction.
What a freaking Jerk, How would you like to be slapped, I pray you never see your child again and someone needs to wrap you in wet Sheets and beat the crap out of you with a steel baseball bat!
Maybe he was sniffing onions while reading some of your comments.
it's true, brenda's head movies maked my eyes rain
Yeah, this is definitely fake. What's the point of posting troll complaints anyways?
YOU ARE A ###! YOU TREATED YOUR SON THE WAY THAT YOU TREATED HIM AND LEFT HIM LIKE A PIECE OF GARBAGE? WHAT IS WRONG WITH YOU YOU IDIOT? IF I WAS THERE I WOULD OF CALLED THE POLICE I WOULD DEFINETELY WOULD OF CALLED THE COPS! PEOPLE LIKE YOU ARE THE REASON WHY CHILD ABUSE EXIST!
obvious troll is obvious
Sounds like you should have just ate the barrel of your gun and ended it all? Or just wait until you go to prison and become Tyrone's new girlfriend in Cell Block D :)
terrible customer treatment
I ordered 2 large mcflurrys and a junior chicken, went to the window to pay, the man gave me my junior chicken and one small mcflurry. i told him i ordered two large mcflurrys and you gave me one small. The man said you ordered small. I said i didnt ordered small and i ordered two mcflurrys. So i was paying for another one and he said, would you like a large. I told him, listen i ordered large in the first place and you gave me one small. I said heres the food give me back my money. He said something i couldnt hear, and gave me $20 dollars in loonies, i gave him a $20 bill. He placed the money in my hand so hard some of the change fell down.
attitudes and the service of the employees were really bad
Went to restaurant to purchase food the attitudes and the service of the employees were really bad. The workers were not in uniform except one guy.It was not like the service from days gone by and Ray Crock is probably turning over in his grave. The manager was walking around like she was afraid of the employees and could not delegate authority properly. Everyone in the lines waiting on service was talking about how bad the service was. The owner of this particular store should go in there or have someone to go in just to see what kind of service is being given at their establishment. And maybe get a whole new staff that would appreciate having a job in this type of economic situation that we're in.
rude stupid mean employees, serve bad tea with specks of white floating around in it disgusting
I have no clue if mcdonalds served me poisonous tea or specs of crap floating around in it but this is truly DISGUSTING. Do NOT go to this mcdonalds if you want to be served any kind of decent food or beverage I just left there after being served tea with at least 50 specks of WHITE floating around in it-- some white unknown particles and it is disgusting and horrific. Usually this mcdonalds has the rudest dumbest people working there-- rude as hell. Lately it had gotten better, however when I went there today... when I went to get my drink, a very ugly fat geeky looknig [censored] abruptly opened the window in a rush SHOVED my drink at me and shut it fast...she was VERY rude and the way she first got the tea then did something I really was thinking---hmm i wonder if she did something to the tea. When I started to drink it--it tasted ok but something seemed off...I opened the container to see maybe a few weird white particles floating around in it...and thought...ok? I figured it was like one or two and thought it was in the ice or who knows what. However when I got home, I checked it again and noticed the entire TEA was full of these white particles-- I dont know what they are...but it either looked like chicken fat, or who the heck knows what. When I tried touching it it dissolved in my hand...huh? honestly what WAS that crap in there? absolutely DISGUSTING...my entire TEA was full of it...so gross...I called back only to get the fat psycho [censored] on the phone who kept saying "i didnt see anything in your tea" mumbling like a stupid fool...and "you can come back and get another tea"...ok honestly...I had really bad service with a RUDE fat COW shove my drink at me--which made my arm hurt and I have disgusting unknown particles in my tea---why the HELL would I go back to your establishment u stupid pathetic low life? i am so sick of the rude fat ugly people of orlando first off just being the mean ### they are in general---awful city full of mean a** people and worse then getting served like, a drink full of weird white particles by a rude fat cow? disgusting.. no thanks and NOT again...so gross beware of this mcdonalds who knows what the hell is in your drink...and i dont mean just a few particles of this crap, the entire drink was FULL of it...i still feel sick to my stomach...
this is the mcdonalds right in front of ucf on alafaya trail -- yes thats right the one probably run by idiotic college students or who knows who...but it always sucks and its disgusting and gross and who knows wtf they serve you in your drinks now...
The complaint has been investigated and resolved to the customer’s satisfaction.
I managed a McDonalds for 8 years... got to say... I have NEVER ever seen white flakes in the tea. maybe some [censored] was making biscuits that morning where the tea is fresh brewed and got flour in it? dandruff maybe? ###ing nasty!
very bad food experience
I went into a McDonalds the other day with a coupon I received a while back for a free iced drink with the purchase of one. I ordered a buger and some fries as well. When I received the food, the fries were old, brown and crusty. Clearly several hours old. I asked them if I could have a new order and they were very rude to me. The employees were muttering things under their breath at me.
When i showed them the coupon for a free iced drink they said that the coupon was no longer valid. I told them that they must be mistaken as the coupon was only a couple of weeks old and had no expiration date on it. I know they did not want to give me the free drink because I asked them to make new fries. I realize this is McDonalds but the food should be at least edible. One thing should have nothing to do with the other. When I asked to see a manager the person told me he was not available and would not be in the rest of the day. I believe they were lieing as no one would have teenagers running a store with no adult supervision. They quickly asked me to stand to the side so they could help other customers. It was not even that crowded.
Several days later I went to another location and used the same coupon. I will never go back to this McDonalds again. Don’t be surprised if you produce sub par product and someone doesn’t want to pay for it. This is just common sense.
slow service
I run a daycare as I drove to your McDonald 4514 Telegraph avenue Sept. 9, 2011 with a van full of hungry children. The drive thru was closed. Yes, I undestand the truck has to unload and supply food however he/she should park else where. I sat 30min. Waiting and observing hoping it would open. I have 20 children which I wanted to feed while on our adventure to our field trip ages 1-5 I didnt want to take them out to much work just eat on the run. We do this on Friday’s.
As, I waited and began typing this on my laptop truck still there business was extremely be lost. At least 40 or more cars left. The lady next to me couldnt get out she was an older lady need an orange juice diabetic sugar low. I offered her a piece of candy and fruit I had. I couldnt go in for her I had the children which werent mind. I called several times to ask when will the drive in be opened no answer. So just a bit disapointed. THanks for your time I would love to receive and email back about what will take place next time if at all possible thank you very much.
On Thursday, June 19, 2008 I stood in line, after I had placed my order, for 25 minutes to wait for my 2 burritos, 3 hash bronws and an empty pop glass. My reciept states that I placed my order at 9:00 and I walked out of the store at 9:32. There were at least 5 orders waiting behind me. I find this unacceptable for a fast food restaurant.
Provided you have enough patience to wait for 30 minutes, I'm surprised that you are complaining. Any sane person would have simply gone somewhere else.
I understand not wanting to get all those kids out of the van, but if it were me, I wouldn't have sat there waiting for 30 mins. I would've left and went elsewhere.
They may have been understaffed. Sometimes many employees will not show up on a shift. It happened all the time when I worked there. However, you probably saw plenty of lazy employees in the back and front otherwise you wouldn't have filed this complaint. I used to be a grill manager at McDonalds and those store managers would hire the most idiotic and lazy kids in the world! I don't know how many times I've had to reel into an employee for leaning on the counters just talking or gossiping or whatever it was at the time. I was young but I understood the value of a dollar and most of these kids come in there not giving a damn about their jobs. It's just a place to socialize and fool around to them. They don't care whether or not they get fired. Then they're left wondering why they can't keep a job, or money, or get anywhere in life. It may be considered a low end job, but man, you've gotta start somewhere, and you gotta make money, so you have to do, your, job, well!
SERVICE VERY RUDE..
I just come to Sutera Mall MCDONALDS eat lunch...
i will like to complaint a staff about her attitude and her service..
She name is "SYAHADAH"
the staff so rude with me...
i queue for buying a mc chicken burger lunch set..
the mc burger got behind her..
but she don't want give me the burger first..
but she just give a man behind me!！！！！
why can like that?!
so rude !
then my friend want a large size of coke...
but she look me like a poor girl ...no money to pay！！！
don't want give me buy...
f*** the malay girl!
i want to complaint the malay girl...
the name is "SYAHADAH"
PLEASE HELP ME TO COMPLAINT THE GIRL QUICKLY...
The complaint has been investigated and resolved to the customer’s satisfaction.
bad service
regarding my coffee i get every day, as i'm a diabetic i ask for splenda sweeteners not sugar your staff are blatantly lieing say they have put the sweeteners in only to get down the road to find they have put sugar instead of sweeteners or nothing at all after telling me yes we put them in for you, on coffee alone i spend $28.00 a wk
I have brought this to both managers attention on several occasions with no result as this relates to poor management or lack customer care you need to resolve this as i should not have to carry my own sweeteners or toss coffee out because they put sugar in after telling time and time again they've put sweeteners in
thanks
les
toormina
nsw au
double charged on debit card purcase
I was double charged on my debit card by the manager of the Casa View Shopping Center McDonald's in Dallas that I USED TO buy breakfast from several times per week. The amount of the overcharge was 8.53. Unfortunately, I didn't save my receipt. I still appealed
to McD's website to compalin about it . They told me, "no receipt, no refund." They would not even consider looking at my bank statement that showed the double billing, and also the factual evidence that I USED TO buy breakfast there several times per week. Based on other complaints I've read about McD's that are similar to mine with regards to double billing credit/debit card transactions, I believe that they are INTENTIONALLY RIPPING PEOPLE OFF! Think about it, - how often do you save your fast food receipts in an effort to make sure you're not double billed? I won't go back, but McDonalds doesn't give a sh** anyway, so I guess I'll have to go about getting my $8.53 like this . Robert in Dallas
The complaint has been investigated and resolved to the customer’s satisfaction.
customer service
McDonald’s at 1100 Fillmore St San Francisco CA [protected] On Saturday, November 12, 2011 afternoon, I have ordered sandwiches and ice water at McDonald’s. The lady who is big dark skin wearing glasses gave me my order but when I asked about my water, she did not care to get it and told me to wait. About three minutes later when the cashier who...
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About McDonald's
With over 38,000 locations in more than 100 countries, McDonald's serves millions of customers every day. The company's menu features a wide variety of items, including burgers, chicken sandwiches, salads, breakfast items, and desserts. In addition to its traditional menu, McDonald's also offers seasonal and limited-time items, such as the McRib sandwich and the Shamrock Shake.
McDonald's is committed to providing high-quality food and excellent customer service. The company uses only the freshest ingredients and has strict standards for food safety and quality. McDonald's also offers a range of options for customers with dietary restrictions, including vegetarian and gluten-free options.
In addition to its food, McDonald's is also known for its innovative marketing campaigns and iconic branding. The company's famous "I'm Lovin' It" slogan and jingle have become synonymous with the brand, and its advertising campaigns have won numerous awards and accolades.
McDonald's is also committed to giving back to the communities it serves. The company has a long history of supporting local charities and organizations, and has donated millions of dollars to causes such as education, health, and environmental sustainability.
Overall, McDonald's is a beloved and iconic brand that has become a staple of the fast-food industry. With its commitment to quality, innovation, and community, McDonald's is sure to remain a favorite among customers for years to come.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you experienced with McDonald's. Make it specific and clear, such as "Incorrect Order at McDonald's Downtown Branch" or "Poor Customer Service at McDonald's on Main Street".
4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Include key areas such as:
- The specific location and time of your visit to McDonald's.
- The nature of the issue, whether it was related to food quality, hygiene, customer service, or any other relevant aspect.
- Describe any transactions, including order numbers, receipts, or any other transactional evidence.
- Detail the steps you took to resolve the issue, such as speaking with a manager, and the response you received from McDonald's staff.
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McDonald's phone numbers+1 (800) 244-6227+1 (800) 244-6227Click up if you have successfully reached McDonald's by calling +1 (800) 244-6227 phone number 8 8 users reported that they have successfully reached McDonald's by calling +1 (800) 244-6227 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number23%Confidence scoreUnited States+1 (888) 424-4622+1 (888) 424-4622Click up if you have successfully reached McDonald's by calling +1 (888) 424-4622 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (888) 424-4622 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone number 2 2 users reported that they have UNsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone numberCanada+44 370 524 4622+44 370 524 4622Click up if you 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(312) 291-9224 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (312) 291-9224 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have UNsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone numberUnited States8800 707 44998800 707 4499Click up if you have successfully reached McDonald's by calling 8800 707 4499 phone number 25 25 users reported that they have successfully reached McDonald's by calling 8800 707 4499 phone number Click down if you have unsuccessfully reached McDonald's by calling 8800 707 4499 phone number 13 13 users reported that they have UNsuccessfully reached McDonald's by calling 8800 707 4499 phone number32%Confidence scoreRussia
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McDonald's emailsmcdonalds.customercare@us.mcd.com100%Confidence score: 100%Support
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McDonald's address110 N Carpenter St., Chicago, Illinois, 60607, United States
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McDonald's social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 30, 2025 - View all McDonald's contacts
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sorry the previous comment was not meant for this complaint x
i am totally disgusted by what i am reading. OK people make mistakes. i worked in McDonalds the whole way through university and going on to my PHD and half of my employees were at school trying to pay there bills. so who are you to talk to people like their trash. in a drive through i did with over 120 cars a hour when busy so yes mistakes are made. the fact you are actually getting this upset about it clearly proves that your life is pathetic. There are people homeless, dyeing of incurable diseases and your upset because you missed a piece of your order. the mcdonalds employee hater please re-evaluate your life.
you were probable really tired and was aggervated from being tired. that happened to me with a sonic cup a rt 44 size all over the floor at a big 10 tire. but probable what happened was you put the straw in too hard cause thats what happened to me i believe. but really i can understand your sandwich being wrong or not getting something in your bag but really like its there fault ... what u want them to do come clean your carpet.. lol..