McDonald's
Reviews and Complaints

my son had his birthday party at warnbro store on sunday 21st of august we turned a blind eye to all food still on floor but then more pronlems arose food was 45 min late and kids sat waiting for it they were only ment to have set maels but the girl let them pick anything so they were geting frozen cokes etc they never got there toys for there meals which was for 13 kids so would be around 26 owed then girl said will do games after cake now as food ran late i said thats okay and then children were eating there cake and she asked me to pay i went and payed no recipt offerd girl just took money then said there is no time to do games now and just walked off i would of asked for a discount of something if i knew they were not going to do games etc then left up to me to tell all parents and children i mad a complaint that day in person but manager not on now have called 4 times spoken to 3 diff staff last time spoike to steph who i got told was the manager but app was just taking over for manager while they were away i am sick off calling there warnbro store and getting no ansewer hope this matter can be resolved my details are lisa smith [protected]@live.com.au [protected]

They had Fox News on the tv. I find this reublican propaganda channel objectionable. I told them so and asked them to change the channel but they refused and said it could only be changed from the main office. What a lie!

I work for a McDonald's and we receive our pay as direct deposit or a paycard. We receive no paycheck information (check stubs).
Supposedly they will print one out for you on request, but even after repeated requests they continue to avoid providing them. I need them for my husband's social security disability claim but management still will not get them for me.
Unfortunately, when I contacted my state labor board I was informed that in my state there is no law that they have to provide pay information.
Therefore, I have no idea what I pay for taxes, or if I am ever paid for the correct amount of hours worked.

McDonalds on Concorde sucks, we asked them over a thousand times to put a proper fence made of stones or wood but they are too cheap and they've put a plastic see through one so we hear the stupid guys coming from the Fuzzy and waking everybody up at 3 in the morning because of their stupid 24h service. Oh and all their wrappings end up on our lands because they don't clean up and it flies under their cheap fence. I hate them and I hope they go bankrupt.

I went to Yarrawonga McDonalds with my dad for lunch & we were disgusted in the state of the store, the employees their were unbelievably slow, I waited in line after I had order for over 20mins I was the only person who was ordering at the time while I was waiting for my meal, I slowly started to notice how disgusting it really was the cups hadnt been restocked behind the counter the straws & napkins on the bench were all empty, the bench was greasy & hadn't been cleaned the bins hadn't been emptied & were over flowing with rubbish, the tables had dishes/rubbish sitting on them although there wasn't any one there, the tables were all unbelievably dirty & full of grease, the floor was full of rubbish & had spills& grease everywhere..
I think

all the picture i see of frappes are great, the cup is full.i cant get that service at the rural retreat, va. mcdonalds.they have the product, but wont put it in the cup.they would rather wash it down the drain, and fill the cup up the rest of the way with whip cream .that is not right. make it look like the pictures. stop wasting the product. this mcds is the worst, the only time i get a full cup is if i as for it, and that makes them mad.i love the frappes and they cost so much. so please make them right, theres no sence in wasting, give me my moneys worth.

my mother picked up food for my daughter and me. while i was eating i found a 2 inch piece of paper in my mcdouble. i was so disgusted that i became physical ill.

While travelling past London at approx 7:00a.m. We decided to stop at this McDonalds for breakfast. The parking area was empty. 2 cars at drive though ahead of us. 17 minutes later we get to food window. 11 minutes at window and food arrives. Order 2 sausage Mcmuffins and 1 large diet coke. Girl at window apologises but sounds as sincere as a robot. I question the delay and am told it is a new kid cooking and he is useless. My response is what has this got to do with me? Not my problem. I take my food and park my car. The diet coke is 75% ice and like drinking brown water.I eat my first Mcmuffin and it is barely warm. I take out my second and it is a biscuit not a Mcmuffin and cold at that. 9 minutes waiting with1 car in front I get to food window again. Woman at window rolls her eyes like I am the problem. I explain and return Biscuit. 7 minutes later I get a new Sausage Mcmuffin. If it was just made why is it cold I ask. No answer from woman at window. I go eat my Mcmuffin cold and all. I continue to my destination. The next day We are going by again a decide to test them out again. A little less wait. I get my food but get re-quoted a higher amount by $3.00+. When questioned why it is higher I get no explanation. I pay my bill and go to eat in parking area. Uon opening my bag I find that this was not my meal but meal from other order lane. I return to order lane and explain. I am told I am wrong and that is what I ordered! I told her I knew what I ordered and I wanted what I ordered and the difference from what I paid. 13 minutes later3 ladies with calculators still could not figure how much they owed me. I will never go there again I have been shocked, insulted, called a liar, overcharged and under served. Needless to say robbed of over an hour of my time all because I wanted some food.

My family and I go to Mcdonalds at least once a week and the last 2 we went to were filthy garbage on the floor fly's everywhere we had to fight fly's off so that we can eat and when we made a complaint to management they a shift supervisor call us back and tell well I'm sorry but all we can do is give you a free meal and all we can do is also put light up that attract the fly's to it My wife suggested you put big fans outside your doors to break down the amount of fly's that are in your restuarant if anyone lives in the Fresno area stay away from the Mcdonalds off of Ashlan/West LOTS OF FLY"S giving me a free meal I don't want it from that place and the same for the Mcdonalds off of NEES/WILLOW LOTS OF FLY"S INSIDE AND when you order A COMBO MEAL AND ASK FOR A LARGE DRINK ISTEAD OF THE REG. DRINK THEY CHARGE YOU A $1.00 ON TOP OF YOUR MEAL COST it comes out cheaper either to go to another restuarant or buy everything seperrate. I wish I had my video camera at the time because I would send that to everyone I know please FIX the problem or my family and I will find another fast food place IT"S A SHAME I GREW UP ON MCDONALDS AND MY KIDS LOVE THE PLACE BUT IT"S EITHER MCDONALDS OR MY FAMILIES HEALTH . If I don't hear from anyone within the next WEEK I will call the HEALTH DEPARTMENT I wish I had the resuarant's addresses but I'm pretty sure you as A CORP. can find them.

I have been in the McDonalds' in Homer La several times. I have noticed the workers that handle the food is NOT WEARING gloves. I don't know where their hands have been! I just know I DON'T want them handling the food that I am paying for without gloves. I told the lady manager to have him put some gloves on. The black man seemed he got mad because he had to put them on. The very next day, I went back in to get a sausage biscuit and the same man was still handling the food without the gloves on! I told the same lady manager again to tell him to put gloves on. Another manager, Rodney, came out with 3 boxes of gloves! The 3 rd day I went in and the same black man was still there and STILL NO GLOVES! I will not go back and i will tell everyone that I know about this situation! How many times does it take for him to understand?

Mcdonald delivery trucks has made lots of noises at location: 203-11 northern blvd, bayside, ny 11361. These trucks have made noises while loading or unloading with idle engine on over 1 or 2 hours during early mornings from 3am to 6:30 am every monday, tuesday, thursday and friday since april 2011. Neighbors were awake by the noises and complained to the mcdonald manager at that location but she ignored. Would someone please help to stop the noises from the mcdonald!

We went to mc donalds in villawood (on woodville rd) drive thru but it was getting renovated and there were no signs up at the entrance to let the customers know so as I was trying to get out of the small carpark there were three cars stuck not knowing which way to go so I decided to just park my car and go into the restrant and get dinner from there anyway! it's friday afternoon at 4:40pm I walked into the villawood mc donalds... I noticed on the menu board that the mc value dinner boxs were up on display so I asked the cashier what the time was? she replied it's 4:45pm so due to the fact that I had 5 hungry mouths to feed waiting forme in the car and i'll do anything to save money these days I politely asked the cashier can I get the mc value deal she said i'll ask so she went and asked another worker and she came up to me and said sorry it's precijure that we can't sell it to you until 5pm I replied that's ok and proceed to order... as I was waiting for my food to be prepared a lebonese man approaches the counter and asks hey can I get the dinner meal and the same cashier that said sorry it's procijure says to the man umm... ummm... den another employer or employee says..."yeah thats alright!"... wen I received my order I asked the lady excuse me why dose he get to get the value meal and I don't? she replys well no o e asked me! I replied but isn't it procedure for you to only start selling the mc value dinners at 5pm? she replies yeah! I said so why do we need to ask you if your not suppose to sell it at this time? she replies with you don't need to shout! I said i'm just frustrated that you see a good looking lebanesse man and you dont even consider procedure or even hesitate you just reply to him lime yeah I can do whatever I want to do! it went silent for a second so I asked "do I get an apology?" only then she started to say i'm sorry and wateva else she was going to say but I had to cut her off thank you! was that too much to ask for.. if I didn't have 5 lil mouths to feed den I would of been there all night standing up for my rights due to the fact that the lady and the two cashiers were lebonesse appearance and the man was of a lebonesse appearance and im of samoan nationality! I just want the owners of mc donalds to look at the camera footage and speak to the employees that were there that night so this won't happen to anyone else! if not I will have to speak to a lawyer on how I was discriminated against...

watched a girl drop the tool they use for putting chips into carboard container onto the filthy floor and then pop it straight back into the chips! then to top it of i sat down on a uncleaned table to find a fryed hair on my first item of food. and this is not the first time i have encountered foreign objects in my food while eating there. (never again!)

on saturday the 16th of july we brought 2 lge quarter pounder meals and when we got home there was only about 6 chips in each meal.think that is so wrong

I have worked at McDonald's for a long time and never worked at one that was so poorly ran as this one. They break health department regulations, state laws, federal laws, and company policies and get away with it.! I have been discriminated against by the store manager of this store. She has refused to give me my paycheck on two seperate occasions now while I have watched her give checks out to other employees. Then they have broke health department regulations by serving thawed out meat due to a meat freezer door being broken. They only have one fire exstiguisher in the store right now. And no video servalince cameras because they don't want there to be proof! Did I mention they make employees work off the clock too? This is the worst owner/operator to work for and they are giving McDonald's a bad reputation! This owner operator discriminates against blacks, hates them and does not employ them at paola or Louisburg locations and most likely at their other stores as well!

the McDonald McRIB sandwich commercial pop up each time after I viewed a Yahoo post on the IPhone. It is super annoying because I cannot simply close it, it take a while to turn the page orange/brown and then I have to wipe to reveal and wait for another while for the commercial to show which is a photo of the sandwich, then I can pre. The x to close, I have to go through this each time after I view a Yahoo new clip. Talk about annoying, annoying, annoying, annoying! I will not ever buy a McRIB sandwich or visit McDonald again just because of their super annoying commercial ! To me, the commercial produced a negative result, completely throw me off anything McDonald.

This is to all of the dumb customers that come in the local McDonald's I work for.

The cheap-skates that try and get a BigMac for a dollar by ordering a McDouble and having it changed to add BigMac sauce and lettuce. Just buy a fricken BigMac because a lot of other McDonald's are starting to charge for the sauces no matter what. If it doesn't come with it then you will get charged.

All of these order mess ups I hear about. Nine times out of ten it's the customers fault because they don't know how to order let alone know what fast food restaurant they are visiting... "Yes I want a whopper, biggie sized with a pepsi". There is no 99 cent menu, there is a dollar menu and there is no McNuggets on the dollar menu.

Yes breakfast is over at 10:30am on week days and 10:30 on weekends. We start breakfast at 5:30 AM so there is a run for 5 hours. Just wake up earlier.

To the customers that take a long drive to work day in and out. Why bother stopping for food at the one near your house then turn around and complain 45minutes later when you arrive at your place of work that your food is cold. The food has a lifespan of seven minutes tops before it gets cold, less if its cold out or with your A/C on low.

To the customers that come inside for their food. If you see a fresh basket of fries go into the fry hopper. you see the fries get scooped into a bag or box and placed in your bag then turn around and tell the employee you want fresh fries. How much fresher do you want them? Want us to go to a farm, pick the potato, come back, wash, cut and fry it before your eyes?

To the customers that come in very late at night after the lobby is closed. It's going to take a while to get your food. Reason being there are only two to three people on staff and people have a champagne taste with coke-a-cola money. People wanting their square fishstick fresh out of the grease for their Filet-O-Fish that takes 5 minutes to cook. Or since recently of the major deals on McNuggets we have a hard time keeping them ready to go and they take about four minutes to cook. Crispy chicken take about eight minutes and so on. We can't park the cars because it's after hours and it's a security hazard to open the doors. So don't expect for free food, discounts or anything out of the nature. Also if you're the type of people that want fresh food think about the hungry people that are in line with you.

When it's raining you rather use the Drive-Thru, I don't blame you. But when you pull up to the window please and I beg you, turn off the wipers. We don't want to get soaked with dirty rain water.

If we mess up on a order and you decided to come back to get it fixed. We need the receipt and food. Yea we toss out the food but we don't want to get ripped off in the long run. "Yes, I ordered three McDoubles with out Mustard. Well they have Mustard" Well how do we know you didn't eat them anyway when you just bring back a receipt? Would you do this if you bought say a big screen TV that was faulty? I think not.

We are only human people, mistakes happen. If in doubt check your food. So if you get a Quarter Pounder with Cheese and ask for no cheese, please check it. You try making a hundred or so QPCes in a hours time. you'll get use to slapping on cheese on each one that gets passed to you. You're not better then us, we are equal. we are all human. Some of us get paid more then you and others make minimum wage. All depends on their job title. Heck im a manager and I get 8.00 a hour. That really sucks but do to the job market I have no choice. I live paycheck to paycheck like millions of other Americans.

Long story short. If you keep getting the wrong order or bad service it's ether these two reasons.
A: You don't know how to order.
B: You expect too much for a fast food restaurant. This isn't some five star elite restaurant.
And Have a Great Day! (Insert James Flaws Here! LOL)

As to a fellow co-worker always says "Stupid people have to eat too"

Hello, this complaint deals with this particular franchise punishing its employees for being sick. It has come to my attention that the Mcdonalds corporation forces there employees to get a doctors note when they are sick. These poor people are barely making enough money to make ends meet in this economy. If the loss of a day is not bad enough, forcing them to pay a doctor for a note is really horrible. The only people with insurance are managers.
I'm thinking a class act suit is in order, for all the loss and emotional suffering that they have to endure. Or the corporate big bosses can do a little revision and implement 21st century practices, like sick days for full time employees or some form of minor insurance for days when women get there periods and are so cramped up that they can barely walk. Why should they lose a day of work and have to pay a doctors bill that will cost them several days of work...The corporation needs to do something soon. In this time of problems that all of us are going threw, they need to step up and be more compassionate...