McDonald's’s earns a 1.6-star rating from 2922 reviews, showing that the majority of fast-food enthusiasts are dissatisfied with dining experience.
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check and double check your orders
Why don't Mega rich companies likemcdonalds do the very simple thing of double checking there drive through orders can't be too hard. Iam sick to death of getting out of line or all the way home only to find the orders continuously bloody wrong. If it happens to me this much how much does it happen to others? They
The complaint has been investigated and resolved to the customer’s satisfaction.
icecream
Every school holidays the McDonalds Family Restaurant at Batemans Bay have some problem keeping customers happy. On Tuesday, 4 October at 12:20pm my family and I went to the restaurant to purchase some icecream sundaes only to be told, after lining up forever, that the "machine was closed for 2 hours due to maintenance"! there was no announcement made whilst the line (back to the door) was slowly creeping toward getting served. I think this is very poor service especially given it was a lunch hour AND in school holidays. Last school holidays we were there (January 2011) we waited 20minutes to be served and another 25minutes wait for our meal. We had visitors with us who were VERY unimpressed. I am starting to lose respect for our local restaurant and am not keen to return there given that I'll most like experience a third disaster.
The complaint has been investigated and resolved to the customer’s satisfaction.
If you want fast service from McDonald's, or any fast food restaurant, don't go during peak hours.
partys no toys for kids
my son had his birthday party at warnbro store on sunday 21st of august we turned a blind eye to all food still on floor but then more pronlems arose food was 45 min late and kids sat waiting for it they were only ment to have set maels but the girl let them pick anything so they were geting frozen cokes etc they never got there toys for there meals which was for 13 kids so would be around 26 owed then girl said will do games after cake now as food ran late i said thats okay and then children were eating there cake and she asked me to pay i went and payed no recipt offerd girl just took money then said there is no time to do games now and just walked off i would of asked for a discount of something if i knew they were not going to do games etc then left up to me to tell all parents and children i mad a complaint that day in person but manager not on now have called 4 times spoken to 3 diff staff last time spoike to steph who i got told was the manager but app was just taking over for manager while they were away i am sick off calling there warnbro store and getting no ansewer hope this matter can be resolved my details are lisa smith [protected]@live.com.au [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
airs fox news
They had Fox News on the tv. I find this reublican propaganda channel objectionable. I told them so and asked them to change the channel but they refused and said it could only be changed from the main office. What a lie!
Where Brenda used to work.
Heck I had to sit through that vulgar liberal-laced feminazi rag called the view in the dentists office today. If you can run that annoying junk in a business you can run Fox news just as well. Last I looked its still a free country. Eat at home next time.
Indeed, where I work, only three channels (1 music, 1 news and 1 sport) are available on our set top box. For all you know, this branch of McDonald's may have only had the one channel, who are you to accuse them of lying? You pompous ###.
Get over it. I think that they MAY HAVE been lying. When I worked at McDonalds, we could change the channel when we wanted. However, if a customer came to us with a request like yours, which I find ludicrous, we would probably do the same thing. We would change the channel for some reason; like if UFC was on or there was literally and obviously offensive material on.
How do you know who controls the channels for the tv? I didn't even know they had tv's in McDonalds? Just because you don't like something doesn't mean there aren't others who are interested. Let me guess, you'd rather they put CNN on, right?
payroll check stubs
I work for a McDonald's and we receive our pay as direct deposit or a paycard. We receive no paycheck information (check stubs).
Supposedly they will print one out for you on request, but even after repeated requests they continue to avoid providing them. I need them for my husband's social security disability claim but management still will not get them for me.
Unfortunately, when I contacted my state labor board I was informed that in my state there is no law that they have to provide pay information.
Therefore, I have no idea what I pay for taxes, or if I am ever paid for the correct amount of hours worked.
The complaint has been investigated and resolved to the customer’s satisfaction.
Wat time do our money come on our paycards
I cannot believe that McDonald's has either decided to remove orange pop from their menu or allowed Coca Cola to decide to remove it! I refuse to make them a restaurant choice for my family anymore. Hope many more do the same!
I ordered some food from there for me and my kids and the employee named nikki was very rude to me. She had an attitude, eyes looked like she was on some drugs, and she threw my food and change to me. I really don't appreciate this service. I am a regular customer and should be treated with respect. I will no longer eat there until i feel comfortable with some better service!
[protected] N Main St, Elmira, NY14901
Caglar Juan Singletary had trouble with an employee(ELISA ELDRIDGE)or a look-alike who tried to get him to touch her blank and trashed him or mistreated because he wouild not.perhaps she should be fired, but that is not my call.
www.mcdonalds.com
While eating my Asian salad at 3:30p.m.at the Woodbury location next to Woodwinds Hospital, I looked to my left and noticed all these dead flies and other crawly things on the windowsill also a live ant. Not to mention the dust and filth on the front window! Gross.
Used the drive thru at a 24 hour McDonald's at approx. 4:30am to purchase 3 breakfast sandwiches and was refused service because the cook doesn't start till 5am. Again, it was a 24 hr. store.
@Gravitytheseducer, the correct spelling is grammar.
You make no sense at all. You need to work on your grammer its terrible
IN KENNETT SQUARE, PA THERE IS AN MANEGER NAME NEDRA THAT IS ACTUALLY SABOTAGING EMPLOYEES THAT ARE HAVING AN TOUGH TIME WORKING WITH MEXICANS SHE HIRE THAT DONT SPEAK ENGLISH, CANT READ THE CHARTS AND ASK AMERICANS THAT ARE BI-LINGUAL WHATS THIS AND WHATS THAT? THEY ALSO ARE TAMPERING AND INTERFERING WITH THE COOKS WORK DETAILS BY PULLING UP FRIED ITEMS BEFORE THEIR TIME IS DONE NOT LOOKING WHICH TIMER IS ACTUALLY BUZZING AS WELL AS MISIMFORMING NEDRA OF TREATS THAT ARE FABRICATED, THESE WORKERS ARE SLACKERS THAT DILIBERTLY MAKE MESS AND DONT CLEAN UP AFTER THEM SELVES OR AS THEY GO EVEN WHEN VOLUME RUSH IS DOWN OR OVER. I INFACT HAD GIVEN HER AN ACCOUNT CHANGE NEW NUMBER AND ROUTING NUMBER AS WELL, AND HERE MY CHECK IS NOT AT THE STORE OR BANK FOR THE SECOND TIME, ALSO AS AN FULL PART TIME WORKER MY HOURS ARE DOWN DELIBERTLY AND SHE EXCLAIMS, "SO ARE OTHERS", WHICH OTHERS ARENT AN COOK, I AM. TO ME IM TREATED UNFAIR, IS BEING SET UP AND TARGETED BY THE MEXICANS AND THE AMERICANS ARE ALSO OTHER THAN I NOT BEING TREATED FAIRLY AS WE SHOULD BE, I WENT TO MR. OKEERE AND TWICE HE HAS GONE OUT HIS WAY TO CORRECT HER AND SHE MANAGES TO PERSONALLY FIND SOME THING ELSE TO ALTER UNFAIRLY, HE WANTS TO KNOW THESE THINGS AND THE EMPLOYEES ARE AFRAID TO TALK OR GET FIRED, WHICH SHE THREATENS ME WITH, WHEN INFACT ALL THAT SHE TRY TO CONFRONT ME OR OTHERS WITH IS EXCUSES LOOKING FIR AN REASON OR TRYING TO FORCE US TO QUIT WHEN WE ARE IN NO POSITION TO DO, LACK OF TRANSPOTATION IN THE CITY, NO OTHER JOBS, WE GIVE 100% TO HER AND THE STORE AND SHE STILL HAVENT YET PROPERALLY TRAIN US AND EXSPECT US TO COME IN LOOK AT AN VIDEO AND GET TO WORK ATTITUDE, I WANT TO EXCELL IN THIS BUSINESS I WORKED WITH IN DIFFERENT ARES ON SHORT BASIS BECAUSE OF TRAVELING WITH MILITARY SPOUSE AND IN BETWEEN SCHOOLING, SHE IS NOT INTERESTED IN US PROGRESSING, OTHER MANEGERS ARE ALSO AT ODDS WITH HER AND REFUSE TO EVEN FALL INTO HER GAMES OF FEELING SUPERIOR TO US, ABOVE US AND IN CONTROL, THATS WHERE SHE LACK AT IN HER PERSONAL LIFE AND COME TO WORK CARRYING THAT ATTITUDE AND WE SEE IT FEEL IT, AND FEEL LIKE WE ARE BEING PUNISHED AND UNDERMINDED BY HER, I TRIED TO GIVE THE FRANCHISE-CORORATE WHICH EVER ONE AN NEW ROUTING NUMBER SHE WAS TO GIVE 2 1/2 TO 3 WEEKS AGO ALONG WITH AN ACCOUNT NUMBER AND SHE DIDNT, THIS IS THE SECOND TIME NOW MY CHECK IS OUT THERE NOW FOR TWO DAYS LOST AND NOT RECIEVED BACK BY THE BANK OR MCDONALDS FOR THE SECOND TIME IN THE 8 TO 9 MONTHS OF ME WORKING, I JUST LOST TWO MONTHS OF WORK IN THE HOSPITAL FOR BRONCHIL INFECTION AND FELL AT RITE AIDS IN AN POT HOLE, I NEEDED THOSE HOURS AND MONEY TO PAY WHAT I WAS IN REARS OF AND SHE KNEW THE SERIOUSNESS OF THIS MATTER AND THIS IS THE OUT COME BECAUSE I REPORTED HER TO THE GENERAL MANEGER OVER HER. THIS TOWN IS SMALL, NO OVER WORK AND I DEPEND ON THIS JOB AND IS DEVOTED AND DEDICATED TO WORK AT MCDONALDS AND IS VERY MUCH AN HARD WORKER THAT DO EVERY THING THROUGHALLY ALONG WITH COOKING, I AM AN COOK SHE HAS MADE IT APPEAR AND FORCED ME TO SIGN PAPERS TO APPEAR THAT I AM OR IS PUTTING CUSTOMERS AT RISK IN COOKING ON COMPERMISING BASIS OF THE TIMERS THAT IMPROPERLY DONT WORK ACCORDING TO TEMPS IF DROPED AT THE SAME TIME, SHE NEVER TRAINED US TO KNOW THE RIGHTR PROCEDURE IIF IN ANY EVENT THAT WERE TO HAPPEN, TO MAKE IT EVEN WORSE . SHE CALLED ME WITH EXCUSES AND SAID TO PRINT THINGS ON PAPER FOR ME TO UNDERSTAND FROM THE SCHEDULE ON DOWN TO OTHER THINGS NOT WANTING TO TRAIN ME FURTHER TO MAKE SANDWHICH, LEARN SPEED E.T.C. AND WOULDNT ANSWER HER CELL PHONE TO HELP ME WITH THE CHECK ISSUE AS WELL. THE CURRENT MANEGERS THEIR WOULDNT HELP ME, LOOK FOR IT NOR TAKE THE TIME TO TRACK DOWN MY CHECK AND EVEN YELLED AT ME AS THOUGH THEY WERE ACCUSSING ME OF YELLING AT THEM WHEN IN FACT THEY GOT SMART AND STATED" IDONT KNOW WHERE YOUR CHECK IS AND HUNG UP ON ME TODAY AT NOON, MARCH 28TH.. AN HISPANIC MANEGER THAT NEVER SMILES AND APPEAR TO ALWAYS BE ANGRY, WHY? IM HAPPY AND HONOURED TO WORK THEIR INSPITE ALL THIS AND SMILE AND GREET THE CUSTOMERS, TAKE UP THEIR TRAYS, TRASH, CLEAN THE REST ROOMS AND MINGLE WITH THE CHIDREN WHEN THEY ARE CRABBY, I BRING SMILES TO THOSE IN LINE IMPATIENT GREETING THEM WHEN NO OTHER HAS, WONT DO AND HAVE GOTTEN MANY COMPLIMENTS TO THE MANEGERS, AND NOT ONCE HAVE THEY COME UP TO ME TO SAY THANK YOU NORMA OR SOME ONE JUST COMPLIMENTED YOU AND YOUR WORK AND ATTITUDE AND BEHAVOIR. IT IS CLEAR I AM ENVIED AND USED TO DO ALL THE HARD WORK THE OTHERS DONT DO EVEN WITHOUT BEING ASKED AS I DO, WITH THE EXCEPTION OF ONE MANEGER THAT HAVE THEM CLEAN THROUGHALLY WHEN HE WORK AND THAT IS MAHASH AND MR. KEVIN TO FIE MANEGERS THAT ARE OVER LOOKED BY HER AND SHE DONT WORK WITH THEM TO HAVE ALL WORK FAIRLY AS TEAM WORKERS. I WILL NOT QUIT AND REFUSE TO BE FIRED, HOWEVER SOME ONE PLEASE STEP IN AND CORRECT HER, I EVEN BURNED MY SELF BADLY ON MY FOREARM AND IT WAS NEVER REPORTED, LOGGED OR EVEN OF HER INTREST WHEN I FIRST STARTED, AND HERE I WAS COOKING WITH GUAZE HANGING OFF MY ARM RATHER THAN THEM HELP ME DRESS IT TO PROTECT THE FOOD. INSPITE MY OLE INJURIES IM AN GOOD WORKER THAT HAS DONE WELL ENOUGH TO HELP THE STORE PASS THE SUPRISE SHOPPER AND MR. KEVI THANKED ME BUT SHE NEVER DO, THE OTHERS ALWAYS SEEM TO GET FAILING POINTS IN THEIR AREAS AT THAT TIME IM TOLD. FROM THE ANT IN THE CHILDRENS DINING AREA TO THE LEAKS UNDER THE FRONT SODA MACHINES AND EVEN THE DISH MACHINE GO UNREPAIIRED AND WHEN I COME TO WORK DAYS LATER ALL IS STILL ARRAYED AND UNCLEAN, AS THOU THEY ALL LEAVE IT FOR ME TO DO KNOWING ID NOT LEAVE IT UNDONE WHEN THEY ARENT EVEN TOLD OR ASKED TO CLEAN THESE AREAS WHEN ASKED TO, BUT ALWAYS PILING THE WORK UP ON ME WHEN INFACT THAT IS HAZZARDOUS AS AN COOK TO DO AND THEN JUMP BACK ON THE GRILL AS IS AND ALWAYS RUSHED AND TIMED BY THESE PEOPLE, GOT TO BE REALLY UNPROFESSIONAL MANEGERS IM WORKING WITH, AND IT NEEDS TO BE ADDRESSED AND NOT PUSHED UNDER THE CARPET. EVERY TIME NEDREA IS AWARE MR. OKEERE IS COMING SHE HAS ME OFF THE SCHDULE AND GIVE ME LESS DAYS EXCLUDING ME FROM FUN DAYS THEY HAVE LIKE IN 'PIZZA DAY' OR THE DAYS CULTURAL FOOD WERE BOUGHT IN I CANT EAT BECAUSE OF ALLERGIES, WHICH IS ON MY APPLICATION, AND TOLD TO EAT THAT AND NOT THE MCDONALDS, WHO DOES THAT? MR. OKEERE NEEDS TO KNOW THIS, I HAVE TOLD HIM SOME OF THIS BUT SHE MANEGES TO INTERUPT AND SENDING ME OFF TO DO SOMETHING BEFORE I CAN FINISH, I CALL HIM TWICE REPEATING MY SELF AND SHE JUST KEEP ON HARASSING ME WITH SOME MENACING DRAMA SHE COME UP WITH THATS NOT DETECTED AS HARRASMENT, WHAT CAN ANY ONE DO ABOUT THESE TYPES OF MENEGERS THAT CONTINUE TO ACCUSE ME OR OTHERS OF DISRESPECTING HER WHEN WE TRY TO CONFRONT HER ON AN PROFESSIONAL BASIS, AND SHE DIGS AND PUSHES REPEATS HER SELF INCONFRONTATION TO MAKE US OR I BELIEVE THAT WE ARE TRULY WRONG AND WHY HAVENT SHE NOT FIRED US OR I YET. THATS AN CON FOR YOU AND GUILT LINE SHE RUN ON US AND WE SO DESPRET FOR THIS JOB AND ALL SHE DOES IS GET OFF AND AWAY WITH THIS BEHAVIOR, ITS SO UNFAIR, MUCH MORE TO SAY, THIS IS MORE THAN ENOUGH FOR NOW, TRYING TO TRACK DOWN MY CHECK, THE EXCUSE I HEARD TODAY WAS ' WAIT TO FRIDAY TO SEE NEDRA AND ASK HER WHERE THE CHECK IS' WHY? SO SHE CAN MAKE IT SEEM LIKE IM DISRESPECTING HER QUESTIONING HER INSEBORDING TOWARDS ME? OR THAT SINCE I AM VERY ANGRY AT HER SHE WILL PRESS IT AND LIE THAT SHE DID NOT FIX THIS IN AN TIMELY MATTER AND CAUSED ME TO LOOSE ALL MY WORDLY POSESSIONS IN STORAGE WITH HER PLAYING WITH MY HOURS ON TOP OF ALL THIS, WHAT A SET UP THIS IS YOU THINK? CAN SOME ONE REALLY HELP US- ME ON THIS UNFAIR ACTS AND TREATMENT COMING FROM THIS WOMEN WHOM APPEAR TO BE VERY BITTER, PLEASE? WITH RESPECT.
Meiselman, Denlea, Packman, Carton & Eberz P.C. is a law firm experienced in class action litigation. The firm investigates potential false advertising claims. If you purchased this service/product or have a similar issue, and would like to discuss your legal options, please contact:
info@mdpcelaw.com
Meiselman, Denlea, Packman, Carton & Eberz P.C.
Attorneys at Law
1311 Mamaroneck Avenue
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loud and dirty neighbours
McDonalds on Concorde sucks, we asked them over a thousand times to put a proper fence made of stones or wood but they are too cheap and they've put a plastic see through one so we hear the stupid guys coming from the Fuzzy and waking everybody up at 3 in the morning because of their stupid 24h service. Oh and all their wrappings end up on our lands because they don't clean up and it flies under their cheap fence. I hate them and I hope they go bankrupt.
The complaint has been investigated and resolved to the customer’s satisfaction.
you will die and become ash before mcdonalds goes bankrupt. a fence, whether put up by you or them, is not going to fix the problem. you are better off moving
unhygienic & slow customer service
I went to Yarrawonga McDonalds with my dad for lunch & we were disgusted in the state of the store, the employees their were unbelievably slow, I waited in line after I had order for over 20mins I was the only person who was ordering at the time while I was waiting for my meal, I slowly started to notice how disgusting it really was the cups hadnt been restocked behind the counter the straws & napkins on the bench were all empty, the bench was greasy & hadn't been cleaned the bins hadn't been emptied & were over flowing with rubbish, the tables had dishes/rubbish sitting on them although there wasn't any one there, the tables were all unbelievably dirty & full of grease, the floor was full of rubbish & had spills& grease everywhere..
I think
The complaint has been investigated and resolved to the customer’s satisfaction.
putting all of product in cup
all the picture i see of frappes are great, the cup is full.i cant get that service at the rural retreat, va. mcdonalds.they have the product, but wont put it in the cup.they would rather wash it down the drain, and fill the cup up the rest of the way with whip cream .that is not right. make it look like the pictures. stop wasting the product. this mcds is the worst, the only time i get a full cup is if i as for it, and that makes them mad.i love the frappes and they cost so much. so please make them right, theres no sence in wasting, give me my moneys worth.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have the same problem at my McDonald, and when I complain they claim, despite the advertised mocha frappe pictures showing otherwise, that the portion is supposed to be to the heavy brown line on the side of the cup. Sorry, but this makes a 22oz drink actually 16oz, and that isn't worth it. If I wanted 1/3 cup of whipped cream, I wouldn't be ordering a coffee. Mcdonalds is ripping people off. Starbucks may cost about a buck more per cup, but at least you get what you pay for...the glass is full of coffee, not whipped cream. To the above OnlineConsumer, the problem in this case isnt the machine. I called and MC'd corp confirmed that the cup is supposed to be filled to the brown line, not the top of the glass. Bottom line - false advertisment by Mc'ds and pure greeed!
This is because their automatic machine must be recalibrated frequently. However, management is overworked and underpaid so they really do not care to fix it daily. you are right in making sure they give you a full cup, otherwise you may get shorted every time. I understand you like the frappes but my suggestion is to not go to McDonalds and find a place that cares about its employees and customers equally. Then employees would take more pride in what they are serving their customer not because they are afraid to get yelled at, but because they genuinely love their job. McDonalds cares too much for its owner/operators and their profits to care about anyone else.
foreign object in mcdouble/2 inch piece of paper
my mother picked up food for my daughter and me. while i was eating i found a 2 inch piece of paper in my mcdouble. i was so disgusted that i became physical ill.
Got you beat- my fiance found a tooth... bit into it and everything. No, it wasnt his tooth. I hope I still have the pics. It was in his apple pie! A few other people around here told us they found objects in their food too. Gross.
Just wow. First thought was onion, but you've already heard that.
Serious? It is a slice of ONION SKIN. ###
food quality
I went there around midnight last Saturday Aug 6, 2011. I was a little hungry so I stood in line and ordered a 1/4 lb with cheese. After I about 20mins I got my order left the store and wanted to eat while waiting for the bus. What I got was disgusting! It looked more like just a regular burger with hardly anything on it. The bun was dry and crunchy, not...
Read full review of McDonald's and 6 commentsfraud
While travelling past London at approx 7:00a.m. We decided to stop at this McDonalds for breakfast. The parking area was empty. 2 cars at drive though ahead of us. 17 minutes later we get to food window. 11 minutes at window and food arrives. Order 2 sausage Mcmuffins and 1 large diet coke. Girl at window apologises but sounds as sincere as a robot. I question the delay and am told it is a new kid cooking and he is useless. My response is what has this got to do with me? Not my problem. I take my food and park my car. The diet coke is 75% ice and like drinking brown water.I eat my first Mcmuffin and it is barely warm. I take out my second and it is a biscuit not a Mcmuffin and cold at that. 9 minutes waiting with1 car in front I get to food window again. Woman at window rolls her eyes like I am the problem. I explain and return Biscuit. 7 minutes later I get a new Sausage Mcmuffin. If it was just made why is it cold I ask. No answer from woman at window. I go eat my Mcmuffin cold and all. I continue to my destination. The next day We are going by again a decide to test them out again. A little less wait. I get my food but get re-quoted a higher amount by $3.00+. When questioned why it is higher I get no explanation. I pay my bill and go to eat in parking area. Uon opening my bag I find that this was not my meal but meal from other order lane. I return to order lane and explain. I am told I am wrong and that is what I ordered! I told her I knew what I ordered and I wanted what I ordered and the difference from what I paid. 13 minutes later3 ladies with calculators still could not figure how much they owed me. I will never go there again I have been shocked, insulted, called a liar, overcharged and under served. Needless to say robbed of over an hour of my time all because I wanted some food.
The complaint has been investigated and resolved to the customer’s satisfaction.
just another example of people not knowing the meaning of terms such as fraud, scam, etc
filthy, overcharged
My family and I go to Mcdonalds at least once a week and the last 2 we went to were filthy garbage on the floor fly's everywhere we had to fight fly's off so that we can eat and when we made a complaint to management they a shift supervisor call us back and tell well I'm sorry but all we can do is give you a free meal and all we can do is also put light up that attract the fly's to it My wife suggested you put big fans outside your doors to break down the amount of fly's that are in your restuarant if anyone lives in the Fresno area stay away from the Mcdonalds off of Ashlan/West LOTS OF FLY"S giving me a free meal I don't want it from that place and the same for the Mcdonalds off of NEES/WILLOW LOTS OF FLY"S INSIDE AND when you order A COMBO MEAL AND ASK FOR A LARGE DRINK ISTEAD OF THE REG. DRINK THEY CHARGE YOU A $1.00 ON TOP OF YOUR MEAL COST it comes out cheaper either to go to another restuarant or buy everything seperrate. I wish I had my video camera at the time because I would send that to everyone I know please FIX the problem or my family and I will find another fast food place IT"S A SHAME I GREW UP ON MCDONALDS AND MY KIDS LOVE THE PLACE BUT IT"S EITHER MCDONALDS OR MY FAMILIES HEALTH . If I don't hear from anyone within the next WEEK I will call the HEALTH DEPARTMENT I wish I had the resuarant's addresses but I'm pretty sure you as A CORP. can find them.
The complaint has been investigated and resolved to the customer’s satisfaction.
Are you seriously complaining because they charge you extra for a large drink when you change it from a regular? Wow- you are really petty
"BUT IT"S EITHER MCDONALDS OR MY FAMILIES HEALTH"
Ain't that the truth...
bad service
high school girl got my order wrong another girl was cursing on phone with boyfriend i was ofended i wont be going back there i asked to see the manager i waited 15 minutes he never came out i left got home and the food was not what i ordered i was not going back i gave the food to a friend that was the worse service ever that i had there plus someone wa...
Read full review of McDonald's and 27 commentshandling food without gloves
I have been in the McDonalds' in Homer La several times. I have noticed the workers that handle the food is NOT WEARING gloves. I don't know where their hands have been! I just know I DON'T want them handling the food that I am paying for without gloves. I told the lady manager to have him put some gloves on. The black man seemed he got mad because he had to put them on. The very next day, I went back in to get a sausage biscuit and the same man was still handling the food without the gloves on! I told the same lady manager again to tell him to put gloves on. Another manager, Rodney, came out with 3 boxes of gloves! The 3 rd day I went in and the same black man was still there and STILL NO GLOVES! I will not go back and i will tell everyone that I know about this situation! How many times does it take for him to understand?
The complaint has been investigated and resolved to the customer’s satisfaction.
That's just stupid...
E P Wyant - You are right to complain. You don't know where his hands have been between washings. Seriouslyguys was so wrong in the way he commented on your complaint. It is a health issue.
why the hell would they need to wear gloves you ###ing idiot
at mcdonalds you have to wash your hands every 30 minutes, after a washroom break and after cleaning anything
seriously go take your germaphobic bull ### elsewhere
noises from mcdald delivery trucks
Mcdonald delivery trucks has made lots of noises at location: 203-11 northern blvd, bayside, ny 11361. These trucks have made noises while loading or unloading with idle engine on over 1 or 2 hours during early mornings from 3am to 6:30 am every monday, tuesday, thursday and friday since april 2011. Neighbors were awake by the noises and complained to the mcdonald manager at that location but she ignored. Would someone please help to stop the noises from the mcdonald!
raisict
We went to mc donalds in villawood (on woodville rd) drive thru but it was getting renovated and there were no signs up at the entrance to let the customers know so as I was trying to get out of the small carpark there were three cars stuck not knowing which way to go so I decided to just park my car and go into the restrant and get dinner from there anyway! it's friday afternoon at 4:40pm I walked into the villawood mc donalds... I noticed on the menu board that the mc value dinner boxs were up on display so I asked the cashier what the time was? she replied it's 4:45pm so due to the fact that I had 5 hungry mouths to feed waiting forme in the car and i'll do anything to save money these days I politely asked the cashier can I get the mc value deal she said i'll ask so she went and asked another worker and she came up to me and said sorry it's precijure that we can't sell it to you until 5pm I replied that's ok and proceed to order... as I was waiting for my food to be prepared a lebonese man approaches the counter and asks hey can I get the dinner meal and the same cashier that said sorry it's procijure says to the man umm... ummm... den another employer or employee says..."yeah thats alright!"... wen I received my order I asked the lady excuse me why dose he get to get the value meal and I don't? she replys well no o e asked me! I replied but isn't it procedure for you to only start selling the mc value dinners at 5pm? she replies yeah! I said so why do we need to ask you if your not suppose to sell it at this time? she replies with you don't need to shout! I said i'm just frustrated that you see a good looking lebanesse man and you dont even consider procedure or even hesitate you just reply to him lime yeah I can do whatever I want to do! it went silent for a second so I asked "do I get an apology?" only then she started to say i'm sorry and wateva else she was going to say but I had to cut her off thank you! was that too much to ask for.. if I didn't have 5 lil mouths to feed den I would of been there all night standing up for my rights due to the fact that the lady and the two cashiers were lebonesse appearance and the man was of a lebonesse appearance and im of samoan nationality! I just want the owners of mc donalds to look at the camera footage and speak to the employees that were there that night so this won't happen to anyone else! if not I will have to speak to a lawyer on how I was discriminated against...
The complaint has been investigated and resolved to the customer’s satisfaction.
Little[censored] playing grammer nazi, and she can't even count pills correctly.
Don't accuse someone of being racist when you can't even spell the damn word.
mean little sascha strikes again
unhygenic
watched a girl drop the tool they use for putting chips into carboard container onto the filthy floor and then pop it straight back into the chips! then to top it of i sat down on a uncleaned table to find a fryed hair on my first item of food. and this is not the first time i have encountered foreign objects in my food while eating there. (never again!)
no chance took mine and my 3 kids food straight back for full refund !
The complaint has been investigated and resolved to the customer’s satisfaction.
only about 6 chips in lge meal on sat nite
on saturday the 16th of july we brought 2 lge quarter pounder meals and when we got home there was only about 6 chips in each meal.think that is so wrong
The complaint has been investigated and resolved to the customer’s satisfaction.
Did you complain? Were you eating in or taking away?
employee complaint
I have worked at McDonald's for a long time and never worked at one that was so poorly ran as this one. They break health department regulations, state laws, federal laws, and company policies and get away with it.! I have been discriminated against by the store manager of this store. She has refused to give me my paycheck on two seperate occasions now while I have watched her give checks out to other employees. Then they have broke health department regulations by serving thawed out meat due to a meat freezer door being broken. They only have one fire exstiguisher in the store right now. And no video servalince cameras because they don't want there to be proof! Did I mention they make employees work off the clock too? This is the worst owner/operator to work for and they are giving McDonald's a bad reputation! This owner operator discriminates against blacks, hates them and does not employ them at paola or Louisburg locations and most likely at their other stores as well!
The complaint has been investigated and resolved to the customer’s satisfaction.
commercial
the McDonald McRIB sandwich commercial pop up each time after I viewed a Yahoo post on the IPhone. It is super annoying because I cannot simply close it, it take a while to turn the page orange/brown and then I have to wipe to reveal and wait for another while for the commercial to show which is a photo of the sandwich, then I can pre. The x to close, I have to go through this each time after I view a Yahoo new clip. Talk about annoying, annoying, annoying, annoying! I will not ever buy a McRIB sandwich or visit McDonald again just because of their super annoying commercial ! To me, the commercial produced a negative result, completely throw me off anything McDonald.
The complaint has been investigated and resolved to the customer’s satisfaction.
This ad infuriates me too. I will never buy this product. Negative result for me.
McDonald's Reviews 0
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About McDonald's
With over 38,000 locations in more than 100 countries, McDonald's serves millions of customers every day. The company's menu features a wide variety of items, including burgers, chicken sandwiches, salads, breakfast items, and desserts. In addition to its traditional menu, McDonald's also offers seasonal and limited-time items, such as the McRib sandwich and the Shamrock Shake.
McDonald's is committed to providing high-quality food and excellent customer service. The company uses only the freshest ingredients and has strict standards for food safety and quality. McDonald's also offers a range of options for customers with dietary restrictions, including vegetarian and gluten-free options.
In addition to its food, McDonald's is also known for its innovative marketing campaigns and iconic branding. The company's famous "I'm Lovin' It" slogan and jingle have become synonymous with the brand, and its advertising campaigns have won numerous awards and accolades.
McDonald's is also committed to giving back to the communities it serves. The company has a long history of supporting local charities and organizations, and has donated millions of dollars to causes such as education, health, and environmental sustainability.
Overall, McDonald's is a beloved and iconic brand that has become a staple of the fast-food industry. With its commitment to quality, innovation, and community, McDonald's is sure to remain a favorite among customers for years to come.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information in the sign-up form.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you experienced with McDonald's. Make it specific and clear, such as "Incorrect Order at McDonald's Downtown Branch" or "Poor Customer Service at McDonald's on Main Street".
4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Include key areas such as:
- The specific location and time of your visit to McDonald's.
- The nature of the issue, whether it was related to food quality, hygiene, customer service, or any other relevant aspect.
- Describe any transactions, including order numbers, receipts, or any other transactional evidence.
- Detail the steps you took to resolve the issue, such as speaking with a manager, and the response you received from McDonald's staff.
- Explain how the issue has personally affected you, whether it was a health concern, financial loss, or any inconvenience caused.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, photos of the product, or correspondence with the company. Do not attach any sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you may have incurred as a result of the issue. In the 'Desired Outcome' field, specify what you would like McDonald's to do to resolve your complaint, such as a refund, an apology, or a corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all the required fields and attached any supporting documents before submitting.
9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Be prepared to engage with any follow-up questions or requests for additional information from either ComplaintsBoard.com or McDonald's representatives.
Overview of McDonald's complaint handling
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McDonald's Contacts
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McDonald's phone numbers+1 (800) 244-6227+1 (800) 244-6227Click up if you have successfully reached McDonald's by calling +1 (800) 244-6227 phone number 8 8 users reported that they have successfully reached McDonald's by calling +1 (800) 244-6227 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number23%Confidence scoreUnited States+1 (888) 424-4622+1 (888) 424-4622Click up if you have successfully reached McDonald's by calling +1 (888) 424-4622 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (888) 424-4622 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone number 2 2 users reported that they have UNsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone numberCanada+44 370 524 4622+44 370 524 4622Click up if you 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4303 phone number 2 2 users reported that they have successfully reached McDonald's by calling +64 800 539 4303 phone number Click down if you have unsuccessfully reached McDonald's by calling +64 800 539 4303 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +64 800 539 4303 phone numberNew Zealand+43 810 001 212+43 810 001 212Click up if you have successfully reached McDonald's by calling +43 810 001 212 phone number 5 5 users reported that they have successfully reached McDonald's by calling +43 810 001 212 phone number Click down if you have unsuccessfully reached McDonald's by calling +43 810 001 212 phone number 6 6 users reported that they have UNsuccessfully reached McDonald's by calling +43 810 001 212 phone numberAustria+45 33 266 000+45 33 266 000Click up if you have successfully reached McDonald's by calling +45 33 266 000 phone number 2 2 users reported that they have successfully reached McDonald's by calling +45 33 266 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +45 33 266 000 phone number 8 8 users reported that they have UNsuccessfully reached McDonald's by calling +45 33 266 000 phone numberDenmark+33 130 486 000+33 130 486 000Click up if you have successfully reached McDonald's by calling +33 130 486 000 phone number 5 5 users reported that they have successfully reached McDonald's by calling +33 130 486 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +33 130 486 000 phone number 10 10 users reported that they have UNsuccessfully reached McDonald's by calling +33 130 486 000 phone numberFrance+49 897 859 4413+49 897 859 4413Click up if you have successfully reached McDonald's by calling +49 897 859 4413 phone number 156 156 users reported that they have successfully reached McDonald's by calling +49 897 859 4413 phone number Click down if you have unsuccessfully reached McDonald's by calling +49 897 859 4413 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +49 897 859 4413 phone number94%Confidence scoreGermany+353 15 138 181+353 15 138 181Click up if you have successfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have successfully reached McDonald's by calling +353 15 138 181 phone number Click down if you have unsuccessfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +353 15 138 181 phone numberIreland+31 205 642 666+31 205 642 666Click up if you have successfully reached McDonald's by calling +31 205 642 666 phone number 0 0 users reported that they have successfully reached McDonald's by calling +31 205 642 666 phone number Click down if you have unsuccessfully reached McDonald's by calling +31 205 642 666 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +31 205 642 666 phone numberNetherlands+47 81 556 000+47 81 556 000Click up if you have successfully reached McDonald's by calling +47 81 556 000 phone number 1 1 users reported that they have successfully reached McDonald's by calling +47 81 556 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +47 81 556 000 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +47 81 556 000 phone numberNorway+351 214 405 300+351 214 405 300Click up if you have successfully reached McDonald's by calling +351 214 405 300 phone number 1 1 users reported that they have successfully reached McDonald's by calling +351 214 405 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +351 214 405 300 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +351 214 405 300 phone numberPortugal+34 917 547 890+34 917 547 890Click up if you have successfully reached McDonald's by calling +34 917 547 890 phone number 1 1 users reported that they have successfully reached McDonald's by calling +34 917 547 890 phone number Click down if you have unsuccessfully reached McDonald's by calling +34 917 547 890 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +34 917 547 890 phone numberSpain+41 216 311 200+41 216 311 200Click up if you have successfully reached McDonald's by calling +41 216 311 200 phone number 4 4 users reported that they have successfully reached McDonald's by calling +41 216 311 200 phone number Click down if you have unsuccessfully reached McDonald's by calling +41 216 311 200 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +41 216 311 200 phone number14%Confidence scoreSwitzerland+90 444 6262+90 444 6262Click up if you have successfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have successfully reached McDonald's by calling +90 444 6262 phone number Click down if you have unsuccessfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +90 444 6262 phone numberTurkey+86 400 920 0205+86 400 920 0205Click up if you have successfully reached McDonald's by calling +86 400 920 0205 phone number 2 2 users reported that they have successfully reached McDonald's by calling +86 400 920 0205 phone number Click down if you have unsuccessfully reached McDonald's by calling +86 400 920 0205 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +86 400 920 0205 phone numberChina+852 28 807 300+852 28 807 300Click up if you have successfully reached McDonald's by calling +852 28 807 300 phone number 3 3 users reported that they have successfully reached McDonald's by calling +852 28 807 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +852 28 807 300 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +852 28 807 300 phone numberHong Kong+91 112 460 4047+91 112 460 4047Click up if you have successfully reached McDonald's by calling +91 112 460 4047 phone number 8 8 users reported that they have successfully reached McDonald's by calling +91 112 460 4047 phone number Click down if you have unsuccessfully reached McDonald's by calling +91 112 460 4047 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +91 112 460 4047 phone number7%Confidence scoreIndia+63 28 635 490+63 28 635 490Click up if you have successfully reached McDonald's by calling +63 28 635 490 phone number 2 2 users reported that they have successfully reached McDonald's by calling +63 28 635 490 phone number Click down if you have unsuccessfully reached McDonald's by calling +63 28 635 490 phone number 15 15 users reported that they have UNsuccessfully reached McDonald's by calling +63 28 635 490 phone numberPhilippines+27 860 000 040+27 860 000 040Click up if you have successfully reached McDonald's by calling +27 860 000 040 phone number 4 4 users reported that they have successfully reached McDonald's by calling +27 860 000 040 phone number Click down if you have unsuccessfully reached McDonald's by calling +27 860 000 040 phone number 40 40 users reported that they have UNsuccessfully reached McDonald's by calling +27 860 000 040 phone numberSouth Africa+66 26 964 900+66 26 964 900Click up if you have successfully reached McDonald's by calling +66 26 964 900 phone number 2 2 users reported that they have successfully reached McDonald's by calling +66 26 964 900 phone number Click down if you have unsuccessfully reached McDonald's by calling +66 26 964 900 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +66 26 964 900 phone numberThailand+1 (312) 291-9224+1 (312) 291-9224Click up if you have successfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (312) 291-9224 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have UNsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone numberUnited States8800 707 44998800 707 4499Click up if you have successfully reached McDonald's by calling 8800 707 4499 phone number 25 25 users reported that they have successfully reached McDonald's by calling 8800 707 4499 phone number Click down if you have unsuccessfully reached McDonald's by calling 8800 707 4499 phone number 13 13 users reported that they have UNsuccessfully reached McDonald's by calling 8800 707 4499 phone number32%Confidence scoreRussia
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McDonald's emailsmcdonalds.customercare@us.mcd.com100%Confidence score: 100%Support
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McDonald's address110 N Carpenter St., Chicago, Illinois, 60607, United States
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McDonald's social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 12, 2024 - View all McDonald's contacts
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@Slayergal I was actually predominately a cashier. I was never a manager at mcDonaldsI am in Australia, and we have a union that gives us regular payrises.
@Opals. You weren't a cashier or a preparer I'd gather though. I wasn't referring to managers or supervisors. Fry cooks and cashiers dont make 22 an hour.
I am sick to death of poorly written complaints!
@SlayerGal workers at McDonalds are not paid as badly as what you would think, albeit not brilliantly. I was getting $22 an hour when I quit (I got a teaching job).
You do know employees are paid minimum wage right?
Wrong orders rarely happen to me. And if they do, I've always caught them /before/ I've driven off. It's really not difficult to look into the bag before taking off.
Perhaps you just need to visit a different location.