McDonald's
Reviews and Complaints

I bought a strawberry cheese cake but it tasted stale.. It was not fresh enough. The cheese was (white part) u could not taste the freshness of the cake. I bought it today @mcdonalds next ti lister building jeppe street joburg.07/11/19.. Was not really please such a waste of time and money. The ques were long the service was ok. Bt l dont think I will ever in my life buy cakes from mcdonalds.. Think its best you stick to burgers...

I had visited paris orly airport mcdonald's outlet on 24th october 2019 and had placed order for which value was 27.80 euro so I used my forex card for payment but the staff told me card is not working so I had to pay in cash... Later I got message from my bank that that amount was already deducted from my card so for the same order we paid thrice... I would like to have refund in my card as payment was done in cash also

Several times I would come home after going through drive thru of one of 2 Sarajevo's McDonalds, and find that my order is just partial, with something missing (fries, sandwich, salad, etc). Last night it happened again, I didn't get my chicken salad (that I paid for), and couldn't call anyone to complain (no phone numbers listed on the website). I will never visit any McDonalds in Sarajevo again, which sucks because I'm quite used to their food, after living in the US for many years.

I have been noticing over the last three months £45 has been taken from my account. I have not yet looked at further bank statements but I am sure there will have been more taken out. I do not know which company has been doing this but I would like to know how to figure out who has been doing this as I would like my money back! I don't know as to why this has happened but I would like an answer now!

I am totally disgusted with the neglect of hygiene in parents toilet, the babies change table was covered in mould, this is disrespectful and threatening to children's health and this is not the first complaint I have made about the s same place same changetable this I s second complaint, now you tell me what company ignores a health complaint twice only mcdonalds this is sickening to think this matter has not been fixed the first complaint ', im sickened to my stomach with the thought this has bn my fave fast food outlet for as long as I can remember and now I am starting to question why its not right and something has to be done

I ordered 2 big mac meals.. One is supposed to be a large with a chocolate shake and the other was a large with light lettuce and extra onions and a dr pepper... And when I recieved my order thru ubereats my order was completely cold.. They gave me extra lettuce and no onions s or cheese.. Plus I never received my chocolate shake and they sent me 2 diet cokes instead... I would like for them to remake my order and send it back to me

First off, I have always considered McD's the best of all the rest. I visit Mcd's anywhere from 3-5 times per week, probably for the last 30yrs. And unless
traveling out of my immediate area, I frequent the one nearest me on 4264 Washington Rd, Evans GA.

Near the beginning of 2019, I purchased a coupon card from the Boy Scouts of America, specifically because it had McD's on it, as well as 2 other restaurants I visit in Evans, GA. The coupon card was for any McD's location in the CSRA, and valid thru 12/31/19. It was for a buy one get one free 10pc McNugget. Now I love McNuggets, but let's face it, 20 is a bit much for one unless being shared or having a binge craving. That said I can safely estimate that I've only used this coupon maybe 5-6 times at this Evans location since I bought it.

Today, 10/24/19, I go thru the drive thru & place my order, then at the window when I was asked to present my coupon, the lady informed me that they don't accept this coupon anymore. When I mentioned to her that they've honored it here at this location since I purchased it, she asked if I wanted to speak to a manager, which I replied yes. The manager reiterated that they don't accept the
Boy Scouts of America coupon at this franchise anymore. When I asked why not anymore, when they had always done so, all I got was some explanation that this franchise was never supposed to be included in this coupon deal. So I cancelled my order and left.

The coupon states any McD's in the CSRA and this location is in the CSRA, and this location has always accepted this coupon in the past without exception or complaint, nor any mention of it being invalid at this franchise.

Now if i visit 3-5 times per week for 30yrs and spend at $4-8 each time, let's avg 4 times at $6 for 50 weeks for 30 yrs, that would amount to $36, 000 over my lifetime. Guess it is finally time to take my business elsewhere, Burger King, ChikFiLa, Arbys, Zaxbys, Krystals, Sonic, etc, all because this McD's couldn't afford to honor a coupon for a free $4 10pc McNugget.

We got caught up in the hype of monopoly started by McDonald's, I ordered 3 burgers that were advertised with 1 ticket on each, only to receive no tickets, when I asked the girl at the counter, she explained that the tickets have run out and no longer available on those selected items, unable to understand or make sense with her explanation, can't argue with a 13 to 14 year old so I left.
I smell a scam and would like to know how can they mislead customers with false advertisements and get away with it ?

I was at Macdonalds in Rustenburg numerous times, when we go there they never have buns for some reason, or they don't have the wrap for the breakfast wrap or the ice cream machine is not working ... oh and the best part they never have all the ingredients for coffee? How is this even possible. You might as well close your doors... this use to be the best Macdonalds now it's really useless. And the staff are not helpful at all, it's like it's just to much to help their clients.