McDonald's
Reviews and Complaints

Came to macdonalds for a back of fries and no one was in the speaker . I been trying to make an order from the first window and they said you have to go around the line . I was in the line but no one was on the speaker to take my order. This happen at macdonalds Severn maryland on 6/22/2022.

After parking my car , it took another 15 minutes to see a manager . They took the points from the app and I told the manager . She said I can’t do anything for you

I waited at the speaker for 10 minutes before I left the person taking orders kept telling us to hold on and no one was at the window when we left. They refuse to do their job because it's almost shift change for them and that's not fair to the customers that are on our way to work and just trying to get coffee.the problem gets taking care of for a week and they go back to doing the same thing.

I came by the drive thru with my 6 year old grandchild on the date of 6/19 after her dance recital and experienced the worst treatment from someone in my life. I am a senior citizen and was refused service by an employee and also I experienced such an aggressive and verbal abuse from your McDonald's employee I feared for my safety and also that of my grandchild. I am suffering from this trauma that you have caused. I will be seeking legal counsel on this matter.

To Whom It May Concern:

I’m not usually one to complain but when I placed an online order from McDonalds in Watertown, WI, my husband and I were at our wits end. I have included with this complaint two pictures. The first is the receipt I received from McDonalds after I paid for my order. The second is a photo of the receipt I received from Door Dash which was the only way we could get our food. If you look at the two receipts, you will notice that the Door Dash receipt is over twice as much as it would have been if they would have given my husband our food. The first time my husband went to McDonalds with the online retailer in hand, to pick up our food they said they didn’t know anything about it! When he returned home without the food he made no secret of how upset he was. I called out to McDonalds and talk to, I believe, the manager and told him what happened. He, in turn, told me some long draw out excuse that to put in an online order the person had to be ordering it from just outside the store. At that time I asked him if my husband were to come out with the receipt if they could make the food when he got out there. They replied yes. So…my husband drove back to McDonalds again, with the online receipt and they told him they couldn’t fill the order because they needed to see the phone it was ordered from.

Now, you have to understand, my husband is 70 years old and is not up to snuff on the latest technology. He was very irate when he returned home the second time without our food. Now, mind you, the order from McDonalds and the order farm Door Dash were identical. It would of cost mr $19.27 for the order I placed online to McDonalds and the order from Door Dash was $42.65.

I truly believe we should be compensated for all of our time, money and frustration. My husband and I live on Social Security, so our finances are VERY fixed. We either go out to eat or have takeout once a month. Needless to say, this was not a pleasant experience but a costly one. As I stated, I think we should be compensated some way!

Not a Happy Customer,

Cindy Bingham

the McDonald's on 2315 w ogden ave today 6-18-23 manager cashier a simple mistake with i paid for someone else meal i was just trying still pay for mines just give the other person they meal I paid for he told cashier give me the meal get her out of MY DRIVE THRU AND SHE SHOULD STAY OFF THE PHONE my thing is he don't know what happened at that window that's so rude to be a manager I was still trying to pay for mines and give the other car the order tell them I paid for it if you don't like your job angry or whatever u shouldn't work that day customer service is a plus I used to be a manager for Mcdonald's as well as KFC until I decided to go back school it's so dangerous out here he need to be careful cause he could be putting his staff in danger mental health is real I work in health care

I attended McDonald’s in Asda queensferry and on getting the order home one again it was in a shocking state. I ve not been to any McDonald’s for some time as the food has been diabolical. I attended as my child kept asking and I was in hope that things had improved. On receiving the order the 3 drinks were like warm at best and flat. I ordered a chicken wrap to find a small piece of chicken in amoungst the wrap and awful salad, I have taken a picture. I am fed up of complaining about your shocking standard of food I simply cannot believe that a multi billion pound company would let their standards slip so badly. I was not even offered a receipt as the machine was not providing them, but can say I spent just over £15 on this diabolical food. The order was large quarter pounder with cheese meal. A cheese burger happy meal, a large chicken wrap meal and a Oreo McFlurry. Please could you contact me regarding yhis as I am extremely unhappy with this service.

I recently visited the McDonald's located in Avondale and was disappointed with the service I received. I had brought my granddaughter along with me and we ordered $14.00 worth of food and drinks. After we finished our meal, I noticed that the table we were sitting at was dirty and needed to be cleaned. I asked four different employees if someone could come and clean the table, but no one came to assist us.

Feeling frustrated, I took it upon myself to clean the table off. I couldn't believe that after spending $14.00, I had to clean my own table. I reached out to the corporate office to express my dissatisfaction with the service I received. They offered me a free meal coupon as compensation, but I was still disappointed with my experience.

It's disheartening to see that a company as large as McDonald's can't provide basic customer service. I expected better from a company that has been around for so long. I will be taking my business elsewhere and spending my money at a restaurant that values their customers. It's a shame that I had to experience such poor service, but I hope that McDonald's can improve their customer service in the future.

McDonald's is a fast food restaurant that has left me feeling disappointed. The food is not up to par and is put together in a haphazard manner. The prices are also very high, which makes me wonder how much money the big bosses are making. It's a shame that people continue to buy from them just because of the name and convenience. They should really consider going somewhere else where they can get better service and satisfaction. I, for one, will never go back to McDonald's again because I have too much self-respect to give my money to a company that doesn't care about their customers.

I was really disappointed when I found out that McDonald's is treating their American workers unfairly. It's not right that they can pay workers in other countries $15 an hour, but only pay their own American workers minimum wage. It's really tough to make ends meet on minimum wage, and I can't even imagine how hard it must be for those workers.

It's especially frustrating because McDonald's got its start right here in the USA. My kids and I used to love going to McDonald's - it was as American as apple pie! But now, we all agree that they're just cut-throats. We won't be going back to McDonald's anytime soon.

It's a real shame that a company that used to be such a big part of American culture is treating its workers so poorly. My family and friends all feel the same way. It's just not right.

I went to McDonald's and ordered two Filet-o-Fish sandwiches and some fries. I didn't check my order until I got home, which was about a 10 minute drive. When I opened the sandwiches, I was disappointed to find that they were grossly overcooked. The bun was hard as a brick and the cheese was actually brittle. The fries were almost edible, but not quite. I was also surprised that I didn't receive a receipt when I bought the food.

I decided to take the order back to the restaurant, but when I arrived, I found that the dining room was locked up. The only option was the drive thru. I had to wait about 15 minutes for my food to be replaced, which was a bit frustrating. When I finally got my new food, it was only slightly better than the first order. I couldn't believe that I had spent over $12 on this unedible meal.

After this experience, I have decided that I won't ever eat at McDonald's again. There are too many other fast food restaurants that still offer properly cooked, edible food at reasonable prices. I hope that McDonald's can improve their quality control in the future so that other customers don't have to go through the same experience that I did.

I gotta say, I'm a big fan of McDonald's. I mean, who doesn't love a good ol' Big Mac or some crispy chicken nuggets? But let me tell you, my last visit was a bit of a letdown.

I had been working late and was starving, so I swung by my local McD's to grab some grub on my way home. It was pretty late, almost closing time, but I figured I could still get some food. When I pulled up to the drive-thru, there was no one else around except for a few workers goofing off inside.

I placed my order and waited. And waited. And waited. It took a whopping 23 minutes for my food to finally come to the window, and by that point, it was already cold. I was so hungry that I didn't want to wait any longer, so I just took my food and headed home.

But let me tell you, microwaving a McDonald's burger is not the same as eating it fresh. The pickles got all rubbery and the buns were a little soggy. I had to pick apart my sandwiches before heating them up, and even then, they weren't as good as they could have been.

I mean, come on, isn't the whole point of fast food that it's supposed to be fast? I could have just cooked something at home in the time it took for my food to finally arrive. Don't get me wrong, I still love McDonald's, but this experience definitely left a bad taste in my mouth.

Me and my buddies were on our way back from Waynesville and decided to stop at the McDonald's in Bryson City NC. We were craving the McRib combo and were excited to see that we could get an extra one for only $1.49. We placed our order and specifically asked for no onions on all six of our McRibs. Unfortunately, when we received our food, a couple of the sandwiches still had onions on them.

But that wasn't the worst part. The sauce on the McRibs was way too much. When I took a bite of my sandwich, my mouth was burning from the overwhelming amount of sauce. And it wasn't just on the sandwich - it was all over the boxes too. All three of us had so much sauce on our sandwiches and in our boxes that it could have probably been enough for two to three more sandwiches.

Don't get me wrong, I'm glad that McDonald's brought back the McRib. It's one of my favorite menu items. But the excessive amount of sauce was a real disappointment. Next time, I think I'll ask for light sauce and see if that makes a difference. Overall, I still enjoy McDonald's and their menu, but this experience left something to be desired.

It was a regular Tuesday evening and after a tiring hokey practice, my friends and I were craving some delicious McDonald's food. We drove for about 6 minutes to reach the nearest McDonald's outlet. However, to our disappointment, my mom's order was not prepared as per her request. She had asked for a patty with ketchup and pickles, but they gave her a patty with only ketchup. Similarly, my order of grilled chicken with ketchup was served with pickles as well. We had to return the orders and get them corrected.

After receiving the new orders, we finally sat down to enjoy our meals. I took a sip of my supposed-to-be sweet tea, but it turned out to be unsweetened. We were quite frustrated by this point, so we decided to drive to another McDonald's outlet, which was about 15 minutes away, to get the right order. We ordered a sweet tea again, and after waiting for a minute, I tried it, but it was unsweetened again. This was quite disappointing, and we were not happy with the service we received.

Overall, I would rate McDonald's with only one star because of the poor service we received. However, I must admit that their food is delicious, and I would still recommend it to others.

I went to McDonald's and ordered a cheeseburger. Unfortunately, when I received my order, the cheeseburger had cheese on it. To make matters worse, my drink was cold! It was severely undercooked and ruined my day. The fries tasted like potato, which was disappointing. But the worst part was the apple pie. It had apples in it! Who puts apples in an apple pie? It just doesn't mix. I cannot believe that they would ever serve a customer like me this god-awful excuse for food. I will never go here again. I wouldn't even serve my worst enemy this food. I have already requested to sue this company. I expect a refund of $20,364. This is why I go to Burger King! McDonald's? More like Crapdonalds! What a joke.

So, I gotta say, some folks might think McDonald's is a good deal, but I wouldn't eat there again if they paid me. Like, seriously, what even is that chicken? It's like they took all the gross parts and mashed them together. And don't even get me started on the hair situation. Every time I go, I find at least three hairs in my food. It's disgusting. I can't even deal with it.

Plus, the customer service is just terrible. They never give you refunds and they always mess up your order. Like, come on, how hard is it to get a burger and fries right? I haven't been there in like two years, but I made the mistake of going back last week. Let's just say, I won't be making that mistake again.

I wish I could tell you what happened, but I don't want to gross you out. Let's just say, it wasn't pretty. And I know I'm not the only one who's had a bad experience there. I mean, have you seen all the memes about McDonald's food? It's not just me.

So, yeah, if you're thinking about going to McDonald's, just don't. Save yourself the trouble and go somewhere else. Trust me, you'll thank me later.

The McDonald's website is a great resource for anyone who wants to learn more about this fast food giant. You can find all kinds of information about their menu items, from burgers and fries to chicken nuggets and desserts. The descriptions are clear and detailed, so you know exactly what you're getting when you order.

Personally, I don't eat at McDonald's very often, but when I do, I usually go for the chicken nuggets and fries. They're always tasty and satisfying, and I love the classic McDonald's cheeseburger too. The website makes it easy to find a location near you, so you can order online or stop by in person.

One thing I appreciate about McDonald's is the variety of options they offer. They have a huge menu with lots of different drinks, desserts, and other items to choose from. Of course, not everything on the menu is healthy, but that's not really the point of fast food, is it? Sometimes you just want something quick and satisfying, and McDonald's definitely delivers on that front.

In terms of price, I would say that McDonald's is pretty reasonable in my country. It's not the cheapest fast food option out there, but it's not the most expensive either. Overall, I would give them a 7/10 for price.

As for healthiness, well, let's be real - fast food is never going to be the healthiest option. But that doesn't mean you can't enjoy it from time to time. I wouldn't recommend eating at McDonald's every day, but as an occasional treat, it's perfectly fine. And hey, if you're looking for a quick and tasty meal on the go, you really can't go wrong with McDonald's.