McDonald's’s earns a 1.6-star rating from 2920 reviews, showing that the majority of fast-food enthusiasts are dissatisfied with dining experience.
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others bill sent to me. which milead my wife that i was dining with someone else. caused family dispute and caused me huge loss.
Yesterday one sms was sent to my dad's number [protected]. a link was there which lead to bill. i stay for work at mumbai whereas my family in pune. once they clicked on the link bill opened which shows i dined at kalamboli mumbai. I denied but they shown bill as proof. this lead to dispute and ultimately it caused me financial loss because i need to go to pune by taxi and come back to mubai today for work. i tried to explain them but they are not agreeing with me. pay me atleast for taxi fare to and from pune to mumbai and send and appology sms on same number [protected]. order number was 389. crew id: [protected] shashikant kumawat . date and time: yesterday: 22:02:20
Desired outcome: I would like an apology and compensation for loss due to family dispute because of you.
Unprofessionalism
On 6/14 at 4:15pm I had brought my daughter to McDonalds to get a water due to high glucose levels. I had gotten a run around that we could not purchase water in the drive through unless we bought something else. So I went inside to get a water when I was laughed at, very rude and unprofessional. The lady hollered to another co worker and said she really...
Read full review of McDonald'sI am hoping that they would start in servicing managers
My name is Carrie Haynes my daughter Phyllis Barner is 17 years old still in high school and has been working for McDonald at 1540 Broadway Street Toledo Ohio for over a year now And as with any job has had ups and downs of course some her fault which she openly admits to But I am in shock and at utter despair that on 06/11/23 a customer in lobby that...
Read full review of McDonald'sKind of a trash
Works fine, but not being able to use more than 1 reward at a time is a load of garbage. Just makes me want to delete the app and not even bother with it anymore.
Don’t bother!
Whatever they did to change it isn’t working. Can’t select country. Can’t X out of screen. Lost my deals/rewards. Won’t let you see any other screen. Pop ups won’t clear off!
Crap
My country is not even listed in the app so anything else I click on I cannot even read it. The QR scanner thing does not even pick up what I am scanning it’s just all around junk.
The app doesn’t let me order pickup on my local McDonald!
This is very disappointing and I would expect more for a fast food restaurant like McDonalds.
It only lets me order SOMETIMES and not even in my local McDonalds, one 42 miles away!
Una pena
Para que una App que te lleva a un navegador tradicional para hacer el pedido, que pide de nuevo autenticación y que no hace nada diferente a ir al website normal. Mala experiencia de usuario
Desgraça
Pensa numa desgraça de APP feito por umjumento incopentente ,
Corno desgraçado desenvolva um lixo de App onde se possa fazer a desgraça de um pedido lixo desgraçado burro , vá estudar BURRO .
Pésimo
Dos horas esperando el pedido y no llegó estamos intentando llamar al numero que sale en la app y nadie contesta cero recomiendo que compren por aqui no sabemos que onda con la comida o la plata
Keep it simple, put the checkout bag back
The newest update eliminated the bag to check out, if you would stop changing options, and keep it as simple as possible. It would eliminate the need for future updates. Keeping it simple, Stupid!
Unable to use
This app works occasionally. The tutorial for the rewards keeps popping up and there is no way to exit. Several times now I’ve been able to use a deal because I can’t get out of the stupid tutorial
Complaint about McDonald in toa baja / levittown Puerto Rico
McDonald de toa baja / levittown the worst ! This is not the first time that this restaurant runouts of products and the manager in charge refuse to exchange the product that they don’t have for another
WHY
So this app works on my phone but why not on my grandmas phone it’s really wierd so please fix this for iPhone 7 and make a USA language for iPhone 6 if you don’t do it I will give this a 1 star so you better fix it
Terrible app. Tells me I’ve used deals I haven’t used
Won’t allow me to use daily deals I’ve used yesterday. Also using deals at window sometimes tells me I have to wait 15 minutes before using the deal as if I just used a deal when I haven’t. Terrible app, should get fixed…
Ridiculous
What a waste of time. They don’t allow you to use a password. You have to verify through email every time you want to use. Why aggravate your customers? It should be easy to spend money at McDonald’s with their app. Not so here.
Notificación que no se va
Me sale en el app que tengo una notificación que no se va. Ha pasado más de un año y sigue ahí. He hasta borrado el app y bajarlo otra vez y sigue apareciendo. Primero fue por los whatsapp stickers y ahora verifico todo y sigue ahí.
Cannot Sign-in To Existing Account
I’ve been using the app for years without issues. Then stopped showing Deals. Decided to remove and reinstall app. Now it won’t allow me to sign-in and register my device. I’m tech savvy, but this is ridiculous. Great app when works and signed in.
NO CUMPLEN LO QUE PROMETEN
Tenía dos cupones que recibí por compras en el Auto Mac que demoraron más de 60 segundos en entregar y los vine a redimir, me dicen que no son válidos los cupones para la hamburguesa cuarto de libra. No hay respeto por el consumidor y hacen falsas promesas
One star for deals, -4 for everything else
This app is consistently failing. Now there is no cart to check out. I assume this is since the last update. Do you not realize that orders cannot be placed through the app? Or perhaps this is another ploy as with the menu pricing that is anything but consistent!
On Aug 7 at about 530pm I went to mcdonalds my husband and daughter the staff was in the back literally screaming to the point I couldn't hear my daughter talking to me . I waited a 25 min for my food before was even served it to listen to staff screaming at one another I will never eat there again!
McDonald's Reviews 0
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About McDonald's
With over 38,000 locations in more than 100 countries, McDonald's serves millions of customers every day. The company's menu features a wide variety of items, including burgers, chicken sandwiches, salads, breakfast items, and desserts. In addition to its traditional menu, McDonald's also offers seasonal and limited-time items, such as the McRib sandwich and the Shamrock Shake.
McDonald's is committed to providing high-quality food and excellent customer service. The company uses only the freshest ingredients and has strict standards for food safety and quality. McDonald's also offers a range of options for customers with dietary restrictions, including vegetarian and gluten-free options.
In addition to its food, McDonald's is also known for its innovative marketing campaigns and iconic branding. The company's famous "I'm Lovin' It" slogan and jingle have become synonymous with the brand, and its advertising campaigns have won numerous awards and accolades.
McDonald's is also committed to giving back to the communities it serves. The company has a long history of supporting local charities and organizations, and has donated millions of dollars to causes such as education, health, and environmental sustainability.
Overall, McDonald's is a beloved and iconic brand that has become a staple of the fast-food industry. With its commitment to quality, innovation, and community, McDonald's is sure to remain a favorite among customers for years to come.
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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you experienced with McDonald's. Make it specific and clear, such as "Incorrect Order at McDonald's Downtown Branch" or "Poor Customer Service at McDonald's on Main Street".
4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Include key areas such as:
- The specific location and time of your visit to McDonald's.
- The nature of the issue, whether it was related to food quality, hygiene, customer service, or any other relevant aspect.
- Describe any transactions, including order numbers, receipts, or any other transactional evidence.
- Detail the steps you took to resolve the issue, such as speaking with a manager, and the response you received from McDonald's staff.
- Explain how the issue has personally affected you, whether it was a health concern, financial loss, or any inconvenience caused.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, photos of the product, or correspondence with the company. Do not attach any sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you may have incurred as a result of the issue. In the 'Desired Outcome' field, specify what you would like McDonald's to do to resolve your complaint, such as a refund, an apology, or a corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.
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9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Be prepared to engage with any follow-up questions or requests for additional information from either ComplaintsBoard.com or McDonald's representatives.
Overview of McDonald's complaint handling
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McDonald's Contacts
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McDonald's phone numbers+1 (800) 244-6227+1 (800) 244-6227Click up if you have successfully reached McDonald's by calling +1 (800) 244-6227 phone number 8 8 users reported that they have successfully reached McDonald's by calling +1 (800) 244-6227 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number23%Confidence scoreUnited States+1 (888) 424-4622+1 (888) 424-4622Click up if you have successfully reached McDonald's by calling +1 (888) 424-4622 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (888) 424-4622 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone number 2 2 users reported that they have UNsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone numberCanada+44 370 524 4622+44 370 524 4622Click up if you 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4303 phone number 2 2 users reported that they have successfully reached McDonald's by calling +64 800 539 4303 phone number Click down if you have unsuccessfully reached McDonald's by calling +64 800 539 4303 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +64 800 539 4303 phone numberNew Zealand+43 810 001 212+43 810 001 212Click up if you have successfully reached McDonald's by calling +43 810 001 212 phone number 5 5 users reported that they have successfully reached McDonald's by calling +43 810 001 212 phone number Click down if you have unsuccessfully reached McDonald's by calling +43 810 001 212 phone number 6 6 users reported that they have UNsuccessfully reached McDonald's by calling +43 810 001 212 phone numberAustria+45 33 266 000+45 33 266 000Click up if you have successfully reached McDonald's by calling +45 33 266 000 phone number 2 2 users reported that they have successfully reached McDonald's by calling +45 33 266 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +45 33 266 000 phone number 8 8 users reported that they have UNsuccessfully reached McDonald's by calling +45 33 266 000 phone numberDenmark+33 130 486 000+33 130 486 000Click up if you have successfully reached McDonald's by calling +33 130 486 000 phone number 5 5 users reported that they have successfully reached McDonald's by calling +33 130 486 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +33 130 486 000 phone number 10 10 users reported that they have UNsuccessfully reached McDonald's by calling +33 130 486 000 phone numberFrance+49 897 859 4413+49 897 859 4413Click up if you have successfully reached McDonald's by calling +49 897 859 4413 phone number 156 156 users reported that they have successfully reached McDonald's by calling +49 897 859 4413 phone number Click down if you have unsuccessfully reached McDonald's by calling +49 897 859 4413 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +49 897 859 4413 phone number94%Confidence scoreGermany+353 15 138 181+353 15 138 181Click up if you have successfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have successfully reached McDonald's by calling +353 15 138 181 phone number Click down if you have unsuccessfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +353 15 138 181 phone numberIreland+31 205 642 666+31 205 642 666Click up if you have successfully reached McDonald's by calling +31 205 642 666 phone number 0 0 users reported that they have successfully reached McDonald's by calling +31 205 642 666 phone number Click down if you have unsuccessfully reached McDonald's by calling +31 205 642 666 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +31 205 642 666 phone numberNetherlands+47 81 556 000+47 81 556 000Click up if you have successfully reached McDonald's by calling +47 81 556 000 phone number 1 1 users reported that they have successfully reached McDonald's by calling +47 81 556 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +47 81 556 000 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +47 81 556 000 phone numberNorway+351 214 405 300+351 214 405 300Click up if you have successfully reached McDonald's by calling +351 214 405 300 phone number 1 1 users reported that they have successfully reached McDonald's by calling +351 214 405 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +351 214 405 300 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +351 214 405 300 phone numberPortugal+34 917 547 890+34 917 547 890Click up if you have successfully reached McDonald's by calling +34 917 547 890 phone number 1 1 users reported that they have successfully reached McDonald's by calling +34 917 547 890 phone number Click down if you have unsuccessfully reached McDonald's by calling +34 917 547 890 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +34 917 547 890 phone numberSpain+41 216 311 200+41 216 311 200Click up if you have successfully reached McDonald's by calling +41 216 311 200 phone number 4 4 users reported that they have successfully reached McDonald's by calling +41 216 311 200 phone number Click down if you have unsuccessfully reached McDonald's by calling +41 216 311 200 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +41 216 311 200 phone number14%Confidence scoreSwitzerland+90 444 6262+90 444 6262Click up if you have successfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have successfully reached McDonald's by calling +90 444 6262 phone number Click down if you have unsuccessfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +90 444 6262 phone numberTurkey+86 400 920 0205+86 400 920 0205Click up if you have successfully reached McDonald's by calling +86 400 920 0205 phone number 2 2 users reported that they have successfully reached McDonald's by calling +86 400 920 0205 phone number Click down if you have unsuccessfully reached McDonald's by calling +86 400 920 0205 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +86 400 920 0205 phone numberChina+852 28 807 300+852 28 807 300Click up if you have successfully reached McDonald's by calling +852 28 807 300 phone number 3 3 users reported that they have successfully reached McDonald's by calling +852 28 807 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +852 28 807 300 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +852 28 807 300 phone numberHong Kong+91 112 460 4047+91 112 460 4047Click up if you have successfully reached McDonald's by calling +91 112 460 4047 phone number 8 8 users reported that they have successfully reached McDonald's by calling +91 112 460 4047 phone number Click down if you have unsuccessfully reached McDonald's by calling +91 112 460 4047 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +91 112 460 4047 phone number7%Confidence scoreIndia+63 28 635 490+63 28 635 490Click up if you have successfully reached McDonald's by calling +63 28 635 490 phone number 2 2 users reported that they have successfully reached McDonald's by calling +63 28 635 490 phone number Click down if you have unsuccessfully reached McDonald's by calling +63 28 635 490 phone number 15 15 users reported that they have UNsuccessfully reached McDonald's by calling +63 28 635 490 phone numberPhilippines+27 860 000 040+27 860 000 040Click up if you have successfully reached McDonald's by calling +27 860 000 040 phone number 4 4 users reported that they have successfully reached McDonald's by calling +27 860 000 040 phone number Click down if you have unsuccessfully reached McDonald's by calling +27 860 000 040 phone number 40 40 users reported that they have UNsuccessfully reached McDonald's by calling +27 860 000 040 phone numberSouth Africa+66 26 964 900+66 26 964 900Click up if you have successfully reached McDonald's by calling +66 26 964 900 phone number 2 2 users reported that they have successfully reached McDonald's by calling +66 26 964 900 phone number Click down if you have unsuccessfully reached McDonald's by calling +66 26 964 900 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +66 26 964 900 phone numberThailand+1 (312) 291-9224+1 (312) 291-9224Click up if you have successfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (312) 291-9224 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have UNsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone numberUnited States8800 707 44998800 707 4499Click up if you have successfully reached McDonald's by calling 8800 707 4499 phone number 25 25 users reported that they have successfully reached McDonald's by calling 8800 707 4499 phone number Click down if you have unsuccessfully reached McDonald's by calling 8800 707 4499 phone number 13 13 users reported that they have UNsuccessfully reached McDonald's by calling 8800 707 4499 phone number32%Confidence scoreRussia
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McDonald's emailsmcdonalds.customercare@us.mcd.com100%Confidence score: 100%Support
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McDonald's address110 N Carpenter St., Chicago, Illinois, 60607, United States
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McDonald's social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 21, 2024
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