McDonald's
Reviews and Complaints

Hey here is an idea, STOP GETTING FAT AND DO NOT EAT FAST FOOD ANYMORE? lol... (NO I DO NOT WORK FOR ANY FAST FOOD RESTAURANT)... It is just funny, that you have to come online and humiliate your self talking about your 20 times that you have been to McD's this past week, and they are serving your food wrong. GO TO A NORMAL RESTAURANT EAT A SALAD? Oh, ya and TIP your waiter, CHEAPO

I had to comment further. Mc Donalds does not make ANY money by not withholding federal taxes! They don't keep any money! You actually get the money, when they don't withhold taxes then you have more on your paycheck! When they withhold taxes they have to send it into the IRS. Complaining to the IRS will get you laughed at! Every business in the United States HAS to follow the TAX LAWS! It is illegal to do otherwise. You, as the employee, are responsible as to know what is on your paystub and to act accordingly! Blaming the company is foolish!

Companies have to take out taxes according to the tax laws, in effect last year! Laws have changed for 2011. Taxes are taken out according to how much you make. The amount taken out was reduced as part of the recovery stimulus. In other words, instead of paying money to the government each paycheck, you instead was able to keep it, but because of that, if you did make too much throughout the year, you were responsible to pay your share of the taxes. Considering that you did not have any money withheld, tells me that you may be able to claim some credits to reduce your tax liability. Also, you are eligible for the "make work pay" credit which is $400.00, so that will reduce your tax liability by that amount at least. I believe that the stimulus ended, so now you should be paying in the normal amount, which is what you are seeing on your current paystubs. In order to avoid having to pay in and to recieve a refund you should change your filing status or have some additional amounts taken out. It is not the companies fault! They have to follow the law!

If your pay rate didn't change, didn't you notice extra money in your pay check caused by them not taking out federal taxes? Just saying...

if you want, you can grow a pair of balls and tell them you didn't get the food you ordered, give that specific McDonalds time to improve itself, nothing is perfect at first and i seriously doubt its going to be up to your standards at a constant, but they send people over to see how the store is doing, if they see that there is a problem then they will fix it...it the mean time why dont you file a complaint or something? Make some calls, send some emails, or something...if it bugs you that much then you would take the initiative to try and make a difference right?

the spatula should have been washed and sanitized at the very least.

Our friends and our family visited at McDonals on the corner of Londsdale & Swantone street in Melbourne. We all were horrified by the shift manager at that time ( between 8:30 and 9:30pm on 7 April 2013 ).
- My 3 years old boy urgently needed to go to toilet but toilet door was locked so I asked some staffs to use the toilet. They said it was blocked so couldn't use it so I asked them where the nearest toilet is. They said they don't know so I requested to use a staff toilet because my boy is too young to hold on longer but they didn't care about what I said. Finally I asked an empty cup to use for his pee. My son and I went behind rubbish bin on the corner of the store and he did wee in the cup. But the shift manager approached to me and shouted she would call the Police with threatening voice and facial expression, I was shocked and threatened by her. If it was against their health & safety policy, Okay I would accept and apologize. But I couldn't understand her attitude and the way of her speaking.
- My friends ordered three hazel nut lattes, one Chai tea, one ice cream and three cheese cakes. A few minutes later the cashier said hazel nut lattes were not available so my friend changed to three vanilla latte instead. But some of our group said vanilla latte was too sweet so my friend tried to change order but the shift manager of the store had already started making our coffee. We said that's okay. The shocking thing happened at that time. The shift manager was complaining and showed us her bad feeling while we were discussing & changing our coffee. Even she used some curse words in quite tone, we can't hear them but we could see her mouse. We were sitting next to coffee machine at the store. We could see and hear clearly.
- One of my friends accidentally spilled a cup of coffee while we were waiting our order. We asked the staff to clean up the floor because we had 2 little kids and our table was near the entrance door. We thought it was a bit dangerous situation but they said "That's Okay, LEAVE IT THERE" so we wiped the floor by ourselves and cleaned the table by ourselves. Even one of staff did not come to us for cleaning while we were staying there.
- We was waiting our cakes more than 20 minutes, but they did not serve them so one of my friends talked to the shift manager about their order mistakes. But the shift manager said she couldn't understand our English and started to argue with my friend. My friend was over 55 years old and has been living here more than 25years as an Australian Citizen but the shift manager shouted at my friend to SHOW HER MY FRIEND'S PASSPORT AND GO BACK TO OUR COUNTRY. Even more she said they would call the Police.
What a shocking experience! I never had this kind of insulting situation especially in service place in my life. I couldn't sleep if I am thinking this incident. Please tell me what should I do for this rude service of McDonals.

I went into McDonalds on Tampa Road, Oldmar Florida to make a small order. Because the drive through was so packed, after making my order it and waiting for over 15 minutes, I couldn't leave because the cars were so closely packed. When I finally go two cars from the window, I figured that I had already wasted so much time, I should wait a few minutes longer. THe total order time at this fast food restaurant was over 30 minutes (I am NOT exaggerating!) When I got to the service window, the clerk had no idea of what I had ordered, and it took another 5 minutes to get my food. When she handed me me food, the bag fell on the ground. When I bent down to retrieve it, I cut my left middle finger on a piece of sharp metal and bleed for about 10 minutes. The only reaction to this by the clerk was a sigh and another sound that appeared to be "oohh".

Oddly, on the pick-up window was there announcement of a contest stating how many cars they wanted to pass in their drive through. This is really weird. Maybe I'll sue. I actually recorded part of the sequence with my cell phone. I don't want money, but, my god, it just seemed as nobody their cared - and that sort of activity should be punished.

every time I've purcahsed a salad with tomatoes in it, the tomatoes are terrible, mostly old almost spoiled, digusting taste... pretty bad you try eating healty all you get is poor quality products.

One day I was eating my kids meal and when I took a bite out of a nugget !I saw one or two hairs in the nugget!
Also the place is crawling with bugs and when I went to the couter I think I saw a cockroch crawl into the food
and the person cooking it DIDN'T EVEN CARE!So if your on my do not eat there

I do because I help them thank you very much! I also take care of my own vines in a vineyard thank you very much! I will enjoy

Why would you support a corporation like McDonalds? I cringe when I hear that name.

THEY SKIN AND DISMEMBER CONSCIOUS ANIMALS! Next time you take a bite of that hamburger...just remember where it came from. Bacon from pigs that can't turn around in their stalls, chickens locked in their cages living in their own feces...yes, take another bite. Enjoy!

yeah fatty, if you keep getting bad tomatoes then why keep ordering them?

I would stop ordering them if I were you. Anyways, why would you go to McDonalds when you're trying to eat healthy? I hope you put no dressing or croutons on your salad.

the cheeseburgers don't come with tomatoes--I know because I used to manage one.

i agree...

once i ordered for a cheeseburger and i forgot to tell them to not put tomatoes coz i dont eat them... when i got my burger i wanted to take the tomatoes off so i opened my burger and saw a dead fly on the cheese... didnt even bother to complain coz its too embarassing to start complaining with all these all people looking... so i just left...

got a friend who is working at mcdonalds at the delivery section... she answers the phone... she can see the cooking place whenever she pass by there to go to the phone and she can see the place is too dirty no one even bother to clean...

aaa anyway... they put water on their softdrinks so ask for "softdrinks-in-can" if possible...

Wrong country...
In Lenasia, South Africa it's called the Quarter Pound deluxe.

McFeast is Australia...
But, you knew this... You just wanted to say, "white creamy sauce..."
haha very funny... no, not really

Have you guys ever heard of tax ? :). Just cuz it says 5 dollar special or deal or what ever doesnt mean that they dont add tax. Idiots

You shouldnt be in customer service if you dont like customers, You are getting paid to be there, the customer is paying for you to be there, You should be there with the attitude I AM GETTING PAID TO BE HERE & MUST DO MY JOB WELL ... NOT, you should be nice to me because I am here to wait on you.

(although I agree people should be nicer to everyone)

if i came there to eat and you were a ### to me i would slap the ### out of you you are a rude person and sorry ### fat people are not the only ones that go there and eat up all the food and make a mess grow up ###

I work in Disability services. A few months ago, a client of mine got a job at a local McDonalds. My job is to accompany my client to work and assist with training and generally settle them into their new role. This gave me access to the staff areas and kitchen, a place most customers aren't familiar with, and being an outsider, gave me an excellent perspective on what it is like to work at McDonalds.
Every day I witnessed fully grown (physically, I'm guessing not emotionally) adults berating 16 year old boys and girls because they didn't want a pickle or because of some other garbage. The level of disdain most customers had towards staff was disgusting. These kids (and a lot of mature age workers too) come to work because they WANT to work, and man do they work hard!
Believe it or not folks, fast food is a high pressure industry. Mistakes happen, the food is cheap, and they will often give you something for free if you have to wait too long.
McDonalds workers get paid pittance and have to put up with a lot of ###, go easy on them...

Anita quit being a ### and chill the ### out.

great story

People who work in food service jobs do not have it easy. When you have a job dealing with the public there are going to be times when you have customers who are rude and have no thought as to what your job entails. I get aggravated standing in a long line at McDonald's and look to see they only have one person taking orders. Remember is it is the MANAGER who is responsible to have enough people up front. At the drive through I sit at the window to check my order before driving off. It annoys them, but saves me from being angry when my order is not right. If it is something like sauce it only takes a few seconds. However, if it is something more and I am asked to drive forward I only go up enough for the next car to get to the window. Waitresses in restaurants such as Cracker Barrel only make around $2.50 an hr. They depend on tips. Please remember to tip even if it is only a dollar a person. And remember it is not your waitress that makes your order, they only enter it into the computer. It is the kitchen staff who are responsible for putting the order together. A side note: someone I know worked at Cracker Barrel. A worker there put a steak in the sink and left the water running which ran down including raw pieces of meat over the salad making counter and into the vat where the ice cream is kept. It was so much water that pieces of raw meat got into the ice cream. The ice cream was then ruined and he took it out to replace it. The manager came by saw what he was doing and screamed at him to just pick out the pieces of raw meat and serve it anyway. The guy quit then and there.

I agree with Stealth Pilot, the user redtulip has obviously never had a job before because when you get a job, you are assigned to a certain position. For example, the kitchen crew that you saw laughing and joking around in the back, is assigned to make the food and that's it. You don't even know if they know how to take orders yet. There's a person assigned to a register on the front counter, and that person is responsible for it, and no one is allowed in it (due to being short). It's not like there's going to be a person standing there all day waiting for someone to come in. You get in trouble for just standing there doing nothing. So how about you shut the ### up and consider these things.

okay well how about this? How many times have i been told to pull forward in a drive through and wait for my order and then sit there for 15 minutes completely forgotten about? A BUNCH! How many times have a looked towards the kitchen and seen employees playing, laughing, talking, or staring off into space while i'm waiting for someone to come take my order? A BUNCH! I don't mind fast food employees and i am nice to them as long as i see they are taking their job seriously and actually trying to accomplish something. Unfortunately the majority of them are just lazy and looking for an easy job they can get paid for without having to put in much effort.

@ Anita Maccy Ds is a good job. It is one of the few things you can do that get you up the retail career ladder quickly, and you don't pay for your training.

Now @customers_suck I agree with you. There is no point of people being rude as it is their mistake and their fault they don't listen. And if they see the drive thru backed up then maybe they should go else where or go inside. I worked in Burger King and I know how rude people can be, but you have to stay happy and just take it.

That is SOOO true.

Anna- Complaining on a site like this about the lack of sauce on your big mac is exactly as you said... just whiny.

She is hardly a bully.

Jack in the box is terrible for you too. Anyways, you think sauce is free? Well it isn't. You get what you pay for.

I have not bought a MD shake since the first time they handed me a medium size for a large.

They need to go back to using the same cups the soda comes in. Why should somebody get a lot more soda as a medium compared to a tiny plastic cup that's not even close to the same size. The new way is made with syrup that isn't even mixed in. Also the shake needs to be thicker. Got awfully runny before I got half done. What a disappointment. All this so we don't have to pay as much. The idea of going there was to get that big paper cup filled with thick ice cream, not some pretty looking cup with cream and cherries. It's fast food for God's sake, not a Starbucks or Gloria Jeans. Americans want real burgers, fries and shakes. PLEASE GO BACK TO THE WAY IT WAS. Thank you.

For those that dislike the shake size or its appearance, feel free to purchase ice cream and milk and make your own or frequent another shake place.

I really hate the new shake..I will never order a shake from McDonalds again! If I wanted a Starbucks "look" I would go there. It's too bad they changed it! :o/

Well I have to say that I am glad it wasn't just me. I just ordered a med. shake and they handed me a small with a gob of whipped cream on top! I looked at him like "are you serious?"! Then handed it back and told them to remake it cause I HATE whipped cream! Spraying whipped cream on it and putting a dome lid on does not make a med. shake become a large! That is like a 5ft person putting on 6 in heels and saying they are normally that tall! Hello! If I wanted a med. shake I would have order it! Thanks but give me what I order if you want me to return! I actually googled to see if all MDs were doing this! I was shocked!

32 oz for $3.50 is fare but 16 oz for $3.50 is a ripe-off. To hand your customer half of what they used to get and play it off as is nothing has changed is bad business practice. Good by Mick [censored]. Going back to Frosties for my sugar fix.

ARE YOU SERIOUS? Capitalism? Poor Planning ? We're talking chocolate shakes - what the heck! Look it's not capitalism (###) or poor planning (Jack Wagon) it's the old bait and switch. When you pay for product X for years then one day you order product X and get product y it's human nature to be upset. Sure you don't have to buy it but that's not the point. the point is that the consumer is used to a known product in a know quantity at a known price. If that changes the consumer has a right to complain and make his point known in an effort to persuade the selling party to return the product to it's original state. If that happens YAY for the consumer. If not - move on to a better place. I agree with the Chris32344543. McDonald's is trying to be something they are not. McDonald's should forget about being like Starbucks and just stay McDonald's. Great shakes, great fry's and good fun. This whole McCafe thing is a marketing campaign I personally DO NOT like. I too like the old shakes. I don't order shakes at McDonald's anymore.

Just experienced the same thing this week, in New Hampshire. Ordered the large shake they asked if I wanted whipped cream and a cherry? I said no, why? They said well, we "This is the large sized shake, " she said. To which I inquired, "since when?" Since Monday she said. I then asked if it was the same price. She answered, "Yes, no change." I told her that's too bad, McD's is going to lose a lot of buisiness and told her to keep the shake and give me my money back. GOODBYE Mickey D!

At the mcdonalds near me, they lowered the prices by a lot... A small shake is $1.99 instead of the usual $2.70 ish. Its because they down sized it thats why we lowered the price. I don't know about you guys. The new small shake cup is equivalent to a small iced mocha/latte cup, and a medium is equivalent to a medium iced mocha/latte cup etc.

Did you consult with the counter staff about the size of the cup? When they handed the cup to you, you had the option to tell them you changed your mind and request a refund. To complain about it this long after you left the restaurant is poor planning on your part.

I eat at McDonald a lot my is I like to eat my breakfast in the car & it's hard for my husband to get in and out, so when I go in to get some more soda first thing you hear dine in only, we still buy our food there we have our cups what's the big deal it don't make sense. I go alone with the wrong orders and you can't get any soda because you ate in the car that is so crazy. this happen all of the time in Birmingham center point. east lake area.

If it is that bad then why do you continue to go there? Just asking...

i was in iraq too and when my unit came back as soon as we landed in the states the local mcdonalds was there handing out free drinks and free food for us. i been to iraq twice and each time i came back mcdonalds was there for us. please do not use being in iraq as an excuse for sympathy many of us have been there and why blow off all mcdonalds because you had 1 bad visit. just shut the f up because you know you stood there in line when mcdonalds was handing out free food to service members returning from iraq.