McDonald's
Reviews and Complaints

I bought big mack and happy meal, but my wife only received big mack with no happy meal for my son. And when I call to ask for the other meal that was not delivered, I was told I should personally call the driver as is non of their business. Further more I was told to come and collect personally. But I paid for delivery and the driver told my wife this is what they have given him at the restaurant. Now my son is crying I had to order another meal for him. If this is how we are being treated as customer where your staff don't value our money. And how we feel then why should I tell people about mackdonald rustenburg mall.

I ordered breakfast for delivery. 1 Pancakes and sausage, 1 Sausage biscuit and 1 Coffee. Instead they sent me everything in there waste bucket. 1 chicken on pancakes, 2 egg McMuffins which looked all dry and gross. They did send the pancake and sausage which was old and disgusting too. For 21 dollars you would think they would try harder. All i can say is never again.

We ate out at McDonalds drive through Livingston on late night shopping Thursday 17th and 24th November.

Within half an hour my son was ill with chicken nuggets happy meal. Didn't connect until we went the following week Christmas shopping and my two daughters and son were ill again that night. This is Saturday and they are still ill, nausea, vomiting etc etc.

This was supposed to be a treat for our children but sadly we will never return.

for many years or coffee group has met at mcdonalds for coffee in the mornings and afternoons. several of us would order your delicious oatmeal. about 2 years ago the rapid city area mcdonalds stopped serving the item. we inquired if they would reinstate it on the menu in the future the answer was probably not. we have talked to several customers of that mcdonalds and other mcdonalds in the city. there are many that would like this franchise to begin serving the delicous oatmeal again.

I ordered from McDonald's Redhill 23/11/2022, when the order came it was missing a big mac, I called at around 15:30 and they said they'll send the order through 16:00 I called again but they hadn't attended to the query to top that the lady I spoke to was super rude just continued to ask for my address showing no patience, I asked to speak to the manager she just put the phone aside until I hung up, it is now 16:45 I still haven't received my order, I am beyond disgusted by this behavior it's a pity I didn't get her name because would like action taken against her for such poor customer service.

On Tuesday 22 November 2022 at 12h07 I placed an order online order with McDonalds. I signed in as a guest as I didn't want to download the app. I completed all the Fields that was required, providing my delivery address and my telephone number.

My Order consisted of the following

2 x 10pc Chicken Nuggets with Sweet and sour sauce

1 x Super-size Big Mac meal

1 X Big Mac only

2 X Additional Sweet and Sour Sauces

Payment was made using their secure pay option. I used my Credit card and the payment has gone through.

Well I didn't receive my food, and I did not receive any feedback regarding as to why my order was not processed and delivered. I consider this to be theft and want to be refunded or at least my order honoured.

Female manager on night shift is so rude she threw our money at us and refused our service….. rewind your cameras to 11/21/2022 at 7:12 p.m and how watch. Just Watch how the MANAGER represent your company. I never received my daughter and I food. I could hear the manager using very vulgar language in regards to my bill that had. She proceeded to open the window so hard and I asked her “did she have an attitude” and if everything was okay. It went from there.

We visited Mcdonalds in Aylesford today. Sunday 20th November, we went through the drive through at 14.14 and were asked to park up and they would deliver the food.

Not a problem as this happens most times we visit.

Our food was delivered at14.42! no apology whatsoever, it was stone cold and the dips had been forgotten.

i really don't mind being asked to park up but waiting half an hour for cold food is really not acceptable.

There was obviously a major issue as everybody coming out was parking up. Had I been told there was a half hour wait for food I would have chosen not to order and left.

The people in your drive thru windows should really know how to speak english. I have had repeated orders that have not been correct simply because you are placing people into drive thru positions that do not speak english fluently. This is insane considering your business is based on speed and accuracy in the drive thru. I was in the drive thru this morning and had to wait there while the non-english speaking worker struggled to figure out that a mcmuffin is a muffin... I get my order repeated to me at the window which seemed to be correct, that is until I get home and realize that they screwed up my order... Blatant disregard for customers.

Me and my wife were there eating. I asked the employees if I could put in my bike inside. Due to their store being in a bad location. The employee said yes it was fine just as long as it is out of the way. We ordered ate our food paid for the whole 9 yards. But as we were leaving I went to grab my bike and I was walking out the door and the general manager rudely said you cannot bring your bike in here and I said I’m sorry we’re leaving. She did not want to hear anything I had to say. She barely even let me out the front door and physically pushed me out the door and kept telling me to get out. Once we were out the door and I told her you need to educate your employees on what your procedures are. She threatened to put a criminal trespassing warrant against me. I’m sorry but as a general manager I didn’t know that you were supposed to run off your customers like that or treat them like that. Not only physically putting your hands on your customers but verbally abusing them as well. I’ve had a few friends at work for this lady and they have told me the same thing that she is a terrible woman to work for and they never wanna go back there. I have never had such a terrible experience with a McDonald’s in my life it has always been a happy place since I’ve gone to since I was a kid. I’m just happy our daughter wasn’t with us.

Hi I am letting you know that this place is racest to other color of people and they been making the little white guy do all the work if you go and ask them they will say its not true. And I know they don't never get anyone food right and they have cockroaches, they are under the coffee pot that I have seen. I don't like getting anyone in trouble but something must be done with this store

On Friday 11th November 2022 I decided to treat my 2 grandchildren as I was looking after them. I had not seen them for over 9 months as I don't live near. We visited the Hylton Road branch and ordered food in branch and it came and was really hot and tasty. However, the only place we could find room for the 4 of us was really not clean at all. The table was filfy and the floor so sticky that our shoes stuck to it. It was the same all around us and other tables not cleared. The restaurant was busy but this is probably not really an excuse I don't really think.

lot to attend a class because there wasnt any where to park at mcneese university parking lot and she is new to the area so she thought it would be safe to park just for 1 class when she came back her car had been towed there is currently no signs where she was parked stating she would be towed or any no parking signs why not give her a warning dont park here again or you will be towed no no nothing there isnt a sign there so she wasnt aware and now she had to pay the tow charge because some manager had a bad day she didnt think she was breaking any rules or laws because there was no sign saying she couldnt park there there was no verbal warning saying she would be towed he didnt tell her which company towed the vehcile he just walked away he should repay her that tow charge which she has the recipet and apologize and maybe get a sign out there so the next person new to the area who thinks McDonald's was a safe place to park knows not to park there.

Kaylee o'connor has been herrssing us worker's and the costumers for awhile now and we talked to the manager about it and they said they was going to fired her for misconduct she also was stealing cookies and other item's from work she's been useing the phone when she wasn't allowed too because of are rules here and taken 1 hour breaks and she hasn't been training the new people at all she's been letting the other people at work train them and she's been living to you guys for a while now it needs to stop before you guys go under because of this rude human being thank you for listening and taking the time to read this.