McDonald's
Reviews and Complaints

I have been ordering from McDonald's through doordash for a few months now. Every time I order through door dash the food is extremely old with no warmth. I'm starting to think that ,at this particular location, they put old product in customers bags because there's no way to hold them accountable. Whenever I call this location about the cold food, they never try to correct the issue. They always tell me to contact doordash for a refund. I find this very unfair being that door dash is delivering the food quickly. Its the mcdonalds responsibility to make sure they are doing there jobs. This is a major service defect at this location.

The McDonalds in Newport News Virginia has a terrible general manager. She has an condescending attitude, a loud squeaky voice, she is rude and likes to argue. That combined with a Puerto Rican sounding accent is scary. She also discusses problems out loud with the employees so the customers can hear her yacking like an uncontrolled mad rooster.

I am sure she has had many complaints and i cannot understand why she is still working there. She reminds me of the female DMV examiners of years gone by with tall combat boots and a whip...

On 9/7/22 I went inside. Stood at register for over 5 min when one of them told me I had to use kiosk. The bathroom was absolutely disgusting! Toilet paper dispensers were broken off wall, no tp, walls and floors gross, trash all over. You would think after being closed for almost 2 years they would clean. Also, ice cream machine always broken. The drink area was sticky, lid dispenser stuck with crud. The franchise owner should be ashamed. Can someone speak to that person?

Each time I have a negative experience when I visit any Varna city McDonald's. I HAVE TO MAKE SURE every single time I get my order right,always something missing. Today I ordered via courier from drive thru.when the food reach us, was extremely cold as it was done yesterday,burger and chips dry. I asked for the happy meals 2 boy toy and kola, i got 2 girl toy and water they obviously does not care about the customer request, the burger was builded up like it was thrown together from 2 meter distance. I spent 50leva (25euro) and I am disappointed on the quality of the food, If I could I would bring it back right now to them, they to eat their "quality". Some one big boss have to look after the customer service and food quality in varna because you guys loosing a lot of customers. Once I eat in a delta planet McDonald's and they had an internal audit, that was the only time I had fresh and warm food.

So i attended Harrogate Macdonads, not for the first time the complete lack of effectiveness of the security of apparent security at Harrogate.

I contracted with the restaurant (via screens) at MacD to receive food at the restaurant only to be ushered out by alleged "security".

I conveyed to that individual that the contractual was in law. The same person bodily ejected me from the premise unlawfully. The same individual then requested the a second unidentified "security" person to the premise who continued to bully me and try and humiliate me in front of a crowd of youths who they continued to encourage including throwing my food in front of me like a dog and lots of encouragement to fight with the second doorman. I have no interest in this as a 50yr old, ex policeman of 20+ years. The humiliation and intimidation continued for 30 mins, I refuse to back off and challenged them to call Police .Police called and attended later , the main contagions (male 2) obviously lied and left the building (as did now the gang) not unsurprisingly . Police attending carried on speaking to myself as if an offender and i had no regard to speak with them. This is not uncommon for Harrogate and needs to stop as an absolute priority. It is a disgrace quite frankly and the centre of ASB encouraged by weak apparent security staff who take apparent support from the offending pack over and above anyone prepared to take a stance above this nonsense. They all need sacking and replacing with people who have the seniority to deal appropriately...not tese pathetic so called "security" who are frankly pathetic.

At round 7:12 pm I went the McDonalds on 2610 S. Greenbay RD. There was a sign up that said "cash only" thats unacceptable in todays world. The cashier did not greet me even after I said "hi" she just blurted out my charge. While waiting for my food I noticed no one had on hairnets while all of the girls weaves were all past theri necks and on their shoulders and one of the girls actually ran her fingers through her weave while bagging food. I said "thank you' after my change was given to me, nothing. After my food was given to me, I said"thank you"again, nothing. So after I asked calmly"So you guys dont greet your customers anymore?" I received a blank stare and then I asked why one of the girls was running her fingers through her weave while bagging food and they all started to laugh! I will never go to that McDonalds again.

To whom it may concern,

I’ve just had the worst experience with McDonalds meal. I just ordered through drive-through at Warspite Rd, Woolwich around 10:30pm. The quality of food I got is horrible. A cheese quarter pounder meal, a Big Mac meal were ordered… the food was literally COLD and DRY patty was used AND only one fries was in the bag which was undercooked and limpy-NOT FRESH at all. IMAGES ATTACHED.

Also spicy/smoky BBQ sauce was asked for but not found in the bag.

Disappointed Customer!

My contact details:

NAME: Vikas Pariani

No.: [protected]

Email: [protected]@gmail.com

Looking forward to hear what McDonalds has to say abt the food being served at their establishments.

We went to McDonalds on Jensen Beach Florida to day after church. We had a coupon for bygo sandwich. Ordered it, told the girl that we had a paper coupon. Ordered our 2 coffees,, 1 reg 1 def, and 2 pkgs cookies.

Pulled up to the window and the girl charged us regular, when we told her, she got snippy and said I did not take your order. We finally got that straightend out.

Then parked the car and went to sit outside. The seats were never wiped down from the rain yesterday .Opened my coffee and it was luke warm. My husbands was perfect. Went up to the counter and asked for a hot cup of coffee. She nuked it for me. Still not hot..Opened my sandwich and it must have been on a diet. They were so small I could not believe it. If you go inside because you do not want to sit in your car to eat, you are penalized waiting for as long as 10 min to get waited on. The girls working acturaly turned their backs on us .

Not a good experience, went to another McDonalds a week ago just off Kanter Road, and the hamburger was terrible. Thu it away.

I think we are done! Just wanted to inform you , your company is going down hil fast. Donna Linzenbold

I was having breakfast at the macdonald outlet at Woodlands Mart on 11 September morning at around 9.45am.

I have make special order that no cheese for my breakfast burger, but it came with cheese inside and the wrapper has the sticker indicated special order. The milo was do diluted that we can't feel the milo taste at all. All we can taste is cold drink that's all. We can see that the drink was prepared much earlier as we can feel the cup was very wet and soft. Meaning the drink was prepared for quite awhile and was just leave it there.

The service staff did not even apologise when we approached them about the special order of our burger...

Very disappointed with the service. We can understand it may be peak hour for breakfast but they should monitor their service on food. Everybody pays the same price of their order.

Today I’m writing this complaint because above all other frustrations life has, I’ve continually receive bad service at this restaurant. Not once or twice but over a dozen times I’ve had slightly pink uncooked “just the center” but now it’s become apparent that no efforts for being held to properly cook burgers. Our recent visit our food “double Quarter Pounder” come out almost completely pink throughout the entire burger patties uncooked. Both me and my fiancé had stomach sickness I might add at this most recent visit. Nothing short to mention I am Pregnant! The safety of myself and other woman isn’t a risk I’d like to take, over food that should be cooked safely. If you would need additional info to contact me my email is [protected]@icloud.com

10/09/2022 - 19:38:52 (Time on receipt)

McDonalds - Boscombe 554/556 Christchurch Road, Bournemouth, BH1 4BH

Ordered the new spicy nuggets 6 pack - Got home to see no spicy sauce and was given regular nuggets instead of the spicy nuggets we paid extra for.

When we looked at the rest of the order, everything was normal apart from the milkshake. Was only half full, as if a small was put in a medium cup.

This is not the first time this has happened, as we have had other accounts where food is missing as well as wrong portion sizes (ordered large and got medium).

we want to the McDonald at Gainesville, GA near hwy 53 and McEver Rd and had seem the ad about getting one and the second for $1 and was told by MacDonald's that they knew nothing about it. I was so disappointed as I really wanted a big Mac...so we went to chik filet as we were so disappointed. We are printing this out so we can get it next time without attitude.

Christmas may be months away, but that hasn't stopped McDonald's from giving out the gifts early. While this gift they're giving us technically isn't free, it still is the star of this week's episode of my "If It's Free, It's For Me" series. And trust me, it's just as good.

If you were wondering when the buy one, get one for $1 deal would make its arrival back to your local McDonald's, that time is now. The deal is back in action, so if you weren't quite sure what you'd be eating for lunch today, here's a little nudge to move you in the right direction. Don't quite remember what the deal is all about? Not to worry; I got you covered!

The national deal—which is only around for a limited time—requires you to purchase one Big Mac, Quarter Pounder with Cheese, Filet-O-Fish, or a 10-piece Chicken McNuggets at regular price and as a result, you get to add another one on for just $1. Want to know the best part? You can mix-and-match your choices! As long as the second item you choose isn't more than the first one you ordered, the deal is on. So basically, you'll have one to eat yourself and one to give away to your friend (or one to keep for dinner later!).

Unfortunately (or maybe fortunately?), there's isn't a clear date on when the deal ends, so I hope you enjoy it while you can! If you happen to head there on a Friday though, don't forget to add on your free medium fry!

I just left the mcDonald’s on Dunn and lem turner. The environment is very Unprofessional. The two girls in the back drive through weren’t friendly. I wasn’t greeted at all. They were busy talking amongst each other and just nonchalant. I asked for ketchup at the front window and the young lady rudely asked “what you said”. As I waited for my refund the staff talking about things that had nothing to do with work, loud music playing. I requested a refund due to the unprofessional staff and food not fresh. I worked at McDonald’s 10 years ago so I cannot relate to the crew members they hire now that don’t have any good customer service skills or training apparently. If it wasn’t for the customers your position in the company wouldn’t be needed. Customers should be treated with respect.

First when I ordered they did not know what I was talking about ..So when I pulled up to get order it took awhile for me to get my order so they asked me to pull up ..5 min I waited ...I started drinling coffe afeter i drunk it . it seemed not right ..I immediately vomited unitl it all came up..

So my complaint is they put something in it or something through ther fixing of it was not right ..so this need to be looked at under investigation ..I could have gotten really sick...