McDonald's
Reviews and Complaints

On 05 October 2022, I ordered a Low GI chicken Roll/ sandwich at the Mcdonalds McCafe Menlyn Retail, Pretoria through drive through.

The cashier said it would take 4 minutes to prepare. I ended up waiting over 10 mins and proceeded to find out what the delay is. The lady said it was due to preparing the sandwich.

The sandwich was only toasted on one side. Too much lettuce leaves which of some were wilted and dark

On 06 October 2022, I bought a McChicken smokey and spicy, again too much lettuce of which was again wilted.

Last week we went inside our local McDonald's, Miami, Oklahoma.

I ordered a Big Mac and when I picked it up, I saw that the middle piece of bun was actually a bottom piece from another burger.

I told the girl behind the counter and she replaced it with one having the proper, complete Big Mac bun.

I thought this was just a mistake, but I went through the drive through today, 10/04/2022 at approx 12:30 pm, and ordered two Big Macs to go... along with other items.

When I got home, I found both Big Macs again had improper buns. One top and two bottoms.

We ate them, but they are just not the same, nor what was advertised.

The middle piece, being toasted or browned does not give it the same softer texture as a real Big Mac middle piece.

You would think customers would at least get a heads up before ordering.

I mean, anyone could make a burger using an extra bottom instead of the proper Big Mac middle.

I find this very unprofessional and misleading. How many people are they doing this too that don't realize they are not getting the proper bun.

Somehow, this feels like a lie, cheating and/or fraud.

My email is [protected]@fastmail.fm

The worker, Julian, was cursing at my son and myself. My son started crying and Julian told my son," what's wrong with you, you pussy." and when i addressed it to him, he said," what are you going to do, fire me?" i left in anger and i regret ordering at that McDonald's with such [censored]ty service to myself and my son. Every time i go to that McDonalds with my son in the past ive been treated well but ever since Julian has been in the front counter or near customers he is always cursing. Friends of mine that have gone have had the same experience with Julian, honestly if he stays working there they will go out of business

My wife and I are regular customers at McDonalds, but we are both alergic to caffeine. In the past I have been able to tolerate a late containing caffeine, but my wife has had to pay the tea price for hot water, and then substitute her own tea bag, which she carries with her. However, I am now finding that my alergy is getting worse, and like my wife I have to carry my own coffee, because McDonalds do not offer a decaffeinated option. This is why I am writing to you now. People are alergic to many things, and in the most severe cases it can result in death. Natasha Ednan-Laperhouse lost her life at the age of 15, because of a sesame seed alergy, and in 2016 Dental Nurse Celia Marsh also died due to eating flatbread containing dairy protein. More recently, Joe Dobson, aged 19, died in Mexico after eating a burrito containing sesame seeds. So it is vitally important that Mcdonalds should play its part in making good health choices easier to do. If our son drinks anything containing caffeine, withing two hours he is doubled up in pain. I trust you will treat this email with the seriousness it deserves.

Morning to whom it may concern I was yesterday at McDonald's Eikestad Mall I've ordered me a Bigmac meal and a requested that they must not put that mayo on my burger I'm want Jalapeño sause on there that why I bought a jalapeño sause. I told 2 ladies twise make sure my sause is on my burger and 1 of the ladies said to the other don't forget the sauce... But when I got to my work place no sause on my burger very disappointed and I've waited so long for my meal... I will never ever buy there every time is something new at that place...

Please see attached pictures

I made this complaint in year 2022 September to USA McDonald's location in Stanislaus county Modesto, CA. I went to the McDonald's career website, to apply for job which they said they had vacancy. I am looking for General Manage post and also Shift manager and crew. You sent and submitted the application, got invited to an interview, they acted very emergency and not care for the career opportunities for local like Stanislaus county residents. I live in Modesto, CA for over 20 years. They would rather let the vacancies for whole year, and they just do not take care of the applicants invited from the online website McDonald career. Sometimes, you went down to the store, the staffs act so private and they would even let you have a choice to introduce yourself to the manager there too.

I do not like the progress of this whole recruitment things. It degraded the McDonald positive spirit and and the dream that the youth had in mind to be part of McDonald's employee.

It looks like is not you to find this job, is this job to find you. Today evening, I received strange email and strange text message with no heading. And wanted to ask me if I am available for an interview tomorrow at 9am. I believed is from the same person emailed me and said is from the McDonald's career Olivia, and I response and no one has the second message anymore. I do not know what is his or her name, or which location of McDonald, or even I do not know what position that I have applied because the message did not mention. This is not very nice. A lot of broken line to get a job at McDonald. It pits me off.

I’m in your drive through as we speak have been in there twice for my food and they forgot my nuggets.. I’m watching people pass me going thru getting their food and leaving! Finally 34 minutes later in a drive through I have food….. fast food restaurant.. [censored] happens I get it but 34 minutes and I had to get out of my car and go in TWICE and they still forgot the nuggets

I quit but they only gave me my first check that they held back when I started. I worked about three hours that I didn't get a check for! Also, Crystal, the general manager admitted that she threw away two important papers that I allowed her to complete.She admitted that in front of four employees including three managers. Qwanda, one of the managers was upset that she did that to me. I asked Crystal for Brooks, the owner's phone number and she refused to give it to me. I want Brooks to call me! No wonder they lose help! This is Ruth Ingram!

This morning at 6:25 am, on 9/27/22 I walked into the McDonald’s in Wickenburg Az

I walked up to place an order

No one was there. I walked towards the kitchen

I saw a manager & a cook

They both saw me, but no acknowledgement. I looked towards the gal who was taking drive through orders

When she saw me, she spoke to either the manager or cook, and asked them if they had opened the front door

I asked her, are you not open . She said , sorry, but still wouldn’t take my order

It would have taken her 30 seconds, to take my order, but she wouldn’t

I have been a resident of Wickenburg, for 14 years. I try to give my business to every business in Wickenburg

I’m not happy at all. I told the gal, this is not good. She didn’t seem to care

There’s a good chance, that I will not visit this location, ever again

Sincerely

Ted S Christos

Email address

[protected]@gmail.com

I took my son here after he got off of work to pick up something to eat. We are not from here so we went inside to order because I didn't want him to eat in the car. The sign on the door states the lobby is open until midnight and this was 10 p.m. We went inside and was preparing to order from the kiosk when an employee informed us that the dining room was closed. When I asked why then was the door unlocked, the hours said they were open and other people were eating inside, I was told that that wasn't her problem but that if we wanted food we had to go through the drive thru. Her attitude was nasty so I asked for the manger and was told that "we ain't got no manager... we do what we want". So then I asked for her name and she refused to give it to me. I asked every one of the 10! people working what her name was and was told that nobody was going to tell me so I said that I would only leave after I got Miss Sassy pants' name and was just told Destiny. So we were pushed out the door by a pregnant employee, the door was locked behind us and the employees then proceeded to make fun of my son and I. EVERY SINGLE EMPLOYEE who was working here at 10p. m on 9/26/2022 needs to be terminated. Just be thankful I haven't called a lawyer yet.

Approx 7:38pm I ordered food located in Wilmington Delaware. I ordered the crispy chicken deluxe meal with a coke soda. I live 6mins away from my home . As I pulled out my fries from the bad they were crunchy and felt extremely hard as if they set in the pan all day . I was completely unsatisfied. My coke soda tasted like seltzer’s water . My meal was not hot and enjoyable.

Hello I have 4 children and ordered 4 meals and we only received 3 No chips My order came to £29.60 and I can not believe that this is the kind of service that is being provided in Great Britain as one of my children had to go with out and the rest were all screaming because they had no fries I’m very upset and would expect to be refunded

Kind regards

Nadene Gilbert

My fifteen-year-old has been working at McDonalds for a couple of months now.

Every single time when her shift is over and she asks to leave the Manager says No and gives her a few extra shifts. The manager never asks if it's ok just says No. My daughter is starting to not want to go to work and i am quite frankly sick of waiting. Can the managers do this and if not who do i contact to help?

Today was 3rd time in the past month the drive through got my order wrong. I just ate what they gave me the past 2 times but I wanted it fixed this time. I drove back and went inside and they did fix the order but not so much as an apology from anyone.

The manager came up front and asked what the problem was, I told her they needed to start getting the orders correct since it takes so long to go through the drive through. She didn't say a word, took the wrong order and walked off.

This will be the last time I give them my business.