McDonald's
Reviews and Complaints

On October 25, 2022 I went to McDonalds in Kinder, Louisiana...I ordered and when I was carrying my coffee back to my seat, I slipped on the floor, which is has been raining and the floors were wet AND NEVER NO WET SIGNS...When I slipped I hit my face on a patrons leg who was in the booth (thank God or I would have crushed my face on the seat) and hit my knee pretty bad and swollen and I am really sore on my right side...they waited like 30 minutes to even come see if I was ok...other patrons that saw what happened helped me up...The manager came to me about 30 minutes later and filled out a report and took a picture of my knee and my cheek underneath my right eye and I am not exactly a young person.

I am a retired paralegal and work at the storage facility in Kinder LA...I will watch my knee because it hurts and it is blue red and green...

I need to hear from someone asap concerning this matter

Thank you

Trina LaFleur

[protected]

DOB: 01/03/1963

I was at 7916 Montgomery road McDonalds at 1:17pm the lady at the back window took my card so I can pay for my order it took her atleast 2 to 3 minutes ti give me my card back it’s something going on I had to cancel my card I’m sure I saw her take a picture I get to the second window and asked for a manager they said it wasn’t one available to call so I left and pulled around called the store I was told the same thing I did file a police report I will be pressing charges this is very unacceptable this is theft

I had a long day at work. Wife is out of town. So I went to McDonald a on highway 20 in Decatur AL. To get dinner for me and my 2 sons. I pulled up to the drive thru waited for someone to greet me. After a minute waiting I said hello. I heard a very soft voice but no recognition of why is being said. I said could you please turn up your mic, I can’t understand you. She kept asking what I want to order. I said ma’am. I cannot hear you could u turn it up. Finally it was at a volume I could make out why she was actually saying. She said what do you want? So I gave her my order. I pulled around to window and she opens window and I said ma’am u need to let your manager know your mic needs turned up. While I was telling her she interrupts me and tells me my total. I said excuse me I was asking you to inform your manager and she does it again. I paid her the money and she slams the window. When she opened it I said hey don’t be rude I was just informing you to tell the manager and she interrupts me again and said they train us to take orders really fast. I said whats that got to do with the mic being loud and she slammed the window again. So I pulled up to next window and asked for manager. She made me wait because she was the one who supposedly was making my food. She came to window I explained everything I just told you up to this point. She say ok. Your order will be a few more minutes because we had to grill the second patty for double quarter pounder. She never said I’m sorry. Or I’ll make sure to talk w her or I’ll make sure the mic is turned up. She said “ok”. Then I asked for hot mustard and the girl gave me one. U think a manager who just was told her employee was rude to a customer would have given him an extra hot mustard. So I got home and my double quarter pounder was supposed to have mustard and onions. Only. The receipt taped to the box said that. The manager who made my burger put a huge blob of mayo instead. The manager made it. I will never never never go back to that McDonald’s unless I decide to picket in front of their property. I am expecting a phone call from owner tomorrow!

I went to the drive thru. Window. With my son. The cars were lined up around the bldg. We luckily weren't to far. We pulled up to the mic after. 3 cars sat there. For over 20 mins each waiting for someone to. Answer. More cars lined up to the. End of driveway blocking. Out to brewerton road. Drive thru. Was doing fein t counter and drive thru. I don't think u have enough help. However. Clearly. The workers need to be more careful on there. Orders because. I'm allergic. To. Dr pepper. I ordered a diet coke. My son. Ordered a coke. And i got Dr pepper and. So did he. Needless to say one sip and. That's it. It could have been a bad scenario. Ur workers. R not paying attention to this orders going out. I. Sat for a while waiting. Then almost had an issue with soda I'm allergic to. Get ur workers going it higher more. People. I want a refund for my stuff since i. Could have had a bad reaction if i had. Started drinking a lot of the soda. I have allergies to. Diet coke clearly isn't Dr pepper. Ordered a adult meals a while back. They put the drink in bag with no cup holder. It spilled all over in bag. My food was soaked. Box was. Soaked and fell apart. No tou. It was gross. My dog ate it. No one wants diet Pepsi. Food. Irresponsible workers. Should have been refunded for that as well. Mcds used to be my fav place. Now it's burger king. They get there orders right and out fast

Soaking wet bathroom floor. No warning sign. Did not use the bathroom as a customer coming out said the floor was very slippery. I don't live in Alton NH. Very inconvenient. Next went to order from Kiosk no receipt printed. Went to the counter the young girl was not even paying attention to me she was talking with 2 other young girls. The manager had to tell her it was a kiosk order.

While being attended at McDonalds an employee from the back made his way to the front and over to the fries, took fries and put it in his mouth. The manager told him something but he ignored her and went right back to the kitchen as if he didn’t care. Don’t think this is acceptable, company should address this.

My order #154 time 16:33 date 10/20/22 ticket no. [protected]

Yesterday, at 7:49 PM, I went through the drive-in at Store # 10413. We passed your promotional display that spoke of 2 for $3.50 sandwiches. As we placed our order, I asked, in addition to the Bacon McDouble and the chicken sandwiches shown, what was the other burger on the display. The attendant did not know and offered no help. As I got to the payment window and presented a coupon, I was told that it had expired and was invalid. Such coupons have always been accepted before at that window! As the attendant was argumentative, I went so far as to say "[censored]". I was told to swear at my wife and not at him. He went further to make a disparaging remark about "white people" and I said "f... you". He became aggressive and actually went to the pickup window to say that he would further deal with me there. Discretion being the better part of valor, I did not stop to retrieve our order, but left the store and went elsewhere, avoiding an altercation.

Additional details: KS# 13, Order 89. Side 1

Arrived at Ottery McDonald's in Cape Town. Was assisted by a friendly young unknown black male at the touch screen option using my debit card. I waited for 20 minutes whilst some other customers received their meal before me. The young man that assisted me at the touch screen eventually noticed im still sitting and waiting for my meal. He eventually went to the kitchen make it himself to my surprise. At this pointing time i had to leave for duty still hungry and firmly request a refund. I informed them that i no longer want the meal. I end up speaking to a Ms Nandipha to get a refund after explaining myself and then i was referred to her team leader Mr Ashley. I was told i cannot get a refund for the transaction done on the touch screen option i will have to leave my debit card details to get a refund. At this point i just wanted to get out of the restaurant knowing i had to report for duty. The team leader Ashley stopped me on my way out in the parking lot and asked for the actual slip for reference and i can only take a picture therefore as proof. At this pointing of time Ashley apologized for the experience and offered me fresh fries to have and i politely declined with the response i want my refund instead. If this is the kind of service one have to experience just to have a quick meal at McDonald's then i dont think this place should even offer what they cannot deliver. Please can someone contact me [protected] RE:my refund at your earliest convenience.

Many thanks

Brent Adams

hello

i parked in loading bay outside inverness mcdonalds last night which clearly states you can do so from 6pm to 8 am. This morning at 7.50 i received a call from police asking for me to remove my car. i did state i was on way there and would be there for 8am which i was. I was told delivery driver for mcdonalds couldnt unload. When i arrived he was unloading and parked in loading bay so this was a lie.

I am unhappy at mcdonalds contacting authorities when i have did nothing wrong. Can someone please investigate this and either call me on [protected] or email [protected]@yahoo.co.uk. I will separately be taking up with authorities also.

Mr Peter Carroll

I ordered a big breakfast at around 10 am on 10/18/22 the manager on shift took the order I specifically asked for my eggs to be real eggs (real eggs not the one that comes from the box) I asked them to be scrabbled. I future asked her if she understood she did not answer me and gave me an unscrambled egg (egg mcmuffin style) I told her this is not what I ordered she gave me an attitude. She did not say that she could not accommodate my order she was very rude. On top of it, her assistant came over and ask me what I wanted I told him real eggs, not the ones that came in the box and scrambled. Instead of real eggs, I got boxed eggs. I used to work at mcdonald's and when the customer asked for something if it was reasonable we accommodated their order and we at times did what I asked for (real eggs scrambled) it is not hard to scramble real eggs it's the same process as the boxed eggs this a complete lack of customer service I have no problem paying extra if need be whatever happened to your way at mcdonald's.

I ordered from my local McDonalds in Rueil-Malmaison on the 15th of October 2022, at approximately 20 minutes past 8pm local time.

I was incredibly disappointed with this order as when I checked it at home, not only was one of the 6 chicken nuggets I ordered missing, there were 3 ice creams I ordered missing also. This is absolutely unacceptable on the behalf of this establishment and if this mistake is not rectified in some way I will not be returning with my business and will be encouraging my friends to do the same.

I understand that mistakes do occasionally happen with no ill intention, however this is not the first time this has happened. The customer service at this establishment is atrocious.

I have contacted my legal team to consider their views on the matter and they have backed me in saying this is unacceptable. As I have payed my bill in full, I am legally entitled to every item for which I have paid for. If the company fails to rectify this mistake, I will no longer consider it genuine human error, it is a violation of my legal entitlement to the food in which I have paid for.

I am sincerely saddened to have to report horrible and inhumane treatment by one of your managers at the McDonald's in Jonesboro Arkansas on corner of nettleton and caraway! For several weeks now, I've witnessed cruel and unusual behavior from Jennifer towards the other employees at this McDonald's. I've been coming here almost daily for years now and know some of the morning crew personally. They have confided in me and have told me things that I will not repeat! Please look into this matter immediately, thank you.

On October 5, 2022, I went through the drive through and ordered 5 adult happy meals and filet of fish for a total of $64.72. I was not told at the time of purchase or when paying that they were out of adult happy meal boxes and adult happy meal toys. When I pulled up to the window for my food it was quickly handed to me in a bag and told we are out of boxes, but here is your food and here is a bag with your toys. I was told that was all I got they were out. The bag did not even have the new toys. I was given Sylvester Space Jam toys. If I would have been told they were out on the front end I would have ordered a regular priced value meal and even received a large drink and fry for a lesser price each than I paid thinking I was getting the other product. I feel scammed out of my money and should have been told they were out of the product. I visit this McDonald's and the Olive Branch McDonald's multiple times a week/month and will not continue if I feel I am being scammed. Denise

On 05 October 2022, I ordered a Low GI chicken Roll/ sandwich at the Mcdonalds McCafe Menlyn Retail, Pretoria through drive through.

The cashier said it would take 4 minutes to prepare. I ended up waiting over 10 mins and proceeded to find out what the delay is. The lady said it was due to preparing the sandwich.

The sandwich was only toasted on one side. Too much lettuce leaves which of some were wilted and dark

On 06 October 2022, I bought a McChicken smokey and spicy, again too much lettuce of which was again wilted.

Last week we went inside our local McDonald's, Miami, Oklahoma.

I ordered a Big Mac and when I picked it up, I saw that the middle piece of bun was actually a bottom piece from another burger.

I told the girl behind the counter and she replaced it with one having the proper, complete Big Mac bun.

I thought this was just a mistake, but I went through the drive through today, 10/04/2022 at approx 12:30 pm, and ordered two Big Macs to go... along with other items.

When I got home, I found both Big Macs again had improper buns. One top and two bottoms.

We ate them, but they are just not the same, nor what was advertised.

The middle piece, being toasted or browned does not give it the same softer texture as a real Big Mac middle piece.

You would think customers would at least get a heads up before ordering.

I mean, anyone could make a burger using an extra bottom instead of the proper Big Mac middle.

I find this very unprofessional and misleading. How many people are they doing this too that don't realize they are not getting the proper bun.

Somehow, this feels like a lie, cheating and/or fraud.

My email is [protected]@fastmail.fm