McDonald's’s earns a 1.6-star rating from 2918 reviews, showing that the majority of fast-food enthusiasts are dissatisfied with dining experience.
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McDonalds 1339 Broad Street Bloomfield NJ 07003
Jay, the manager on duty, was extremely rude! Would not help me with my order, and told me he would call the police on me if I didn't leave his store. All because I told him my family had placed an order on-line, and during the virus outbreak, I was sent to the store to pick up the food. I had not placed the order, and was not aware of the procedures to...
Read full review of McDonald'sUnethical behaviour
Hi everyone,
I'm writing in regards to an incident that occurred last night at the McDonlads in Cannington. I had ordered a family box, a cheeseburger and a large fries and coke. When I received my order one large fries was missing.
I went into the store with my receipt and kindly told one of the workers that I was missing a large fries. She was so sweet and told the worker who put my order together that she had missed a large fries. She then looked at me and said "why don't you f*** off." The workers that heard just laughed and joked about it. I was shocked and at a loss for words. I didn't respond to her because I know that working in the food industry can be difficult at times. I then received my large fries and went on my way.
I'm at a crossroads because I'm not sure what I should do with this and I don't want another customer to get the same treatment that I received from that one employee. It's just really disheartening experiencing something like this when I was nothing but nice.
Safety
Why would you let people in a store for take out when you offer drive up is beyond me.. Letting customers use the restrooms sick.. Something really wrong with this company
Read full review of McDonald'sdenied service
With Coronavirus, I understand shutting down your Dining Areas. BUT my husband and thousands of other Truckers are being Denied Service at your Drive Thru's because they are not in a vehicle! These Drivers are out there working their butts off for the American people & hauling YOUR loads to your Restuarants, but yet you REFUSE to feed them! Maybe they should stop hauling your loads! Called your Complaint Hotline and was told there is nothijng to be done & your NOT going to even try to fix this problem. Shane on you after all they do for you, so you can make millions!
Manager/Customer service
I ordered a hamburger happy meal so it came with cheese I asked if they can make it plain they brought it out & it still had cheese on it so I had to ask again to remake it please. Once the plain one came out my son unwrapped it & the patty came flying out I told the girl & I seen she told her manager Emma. Emma said in Spanish "&, tell her to buy another...
Read full review of McDonald'sOrder could not be processed
Attempted to use the McDonalds app and my order could not be processed. Went to the Kaneohe location and attempted to order through the skip the line kiosk which took my order, but did not allow me to pay by credit card.
Please remedy these issues.
Upon getting home we noticed that we were also missing a 20 piece chicken nuggets that we paid for. Please do your best to rectify this situation.
Handicap parking
This McDonald's it's taking the two handicap parking spots they have and turned them into the waiting area for the drive-thru Lane which I am sure is in violation of ADA laws. If you look at the enclosed pictures you can see that they put the Drive thru reserved signs number 1 and 2 right on the only two handicap spots in the parking lot and right next to the handicap signs.
Service
I and my wife visited circular quay ( Gate way) McDonald on 23/1/20 around 7pm and ordered 2 Mcveggie burgers.
Instead of Mcveggie we were served Chicken burgers.
After few bites I suspected that the burger doesn't taste like vegetables.
We approached the counter staff to advise that the burgers we have don't seem to be veggie burger and if we could see the manager.
At first instance the staff ( name provided in my first contact on 25/1) commented " you are not getting a free burger". I said we Don't want burger. I want to see the manager.
Finally the manager came and grudgingly said sorry.
Both myself and my wife are pure vegetarian and don't eat any kind of meat or sea food. INFACT EATING MEAT IS AGAINST MY RELIGIOUS BELIEF.
Few days after my contact I received a call and on 4/2 a note from Mr Koirala .
We both are very distressed with the knowledge that we have eaten meat against our religious belief and the experience is still fresh making us conscious every time we eat out.
Violation of our religious belief has hurt us and affecting us psychologically.
Their coffee or cups
I love my coffee! And usually I'm a Tim Hortons or Starbucks girl. But my boss said McDonald's was having a dollar any size coffee special and that it was Tims old coffee. So I took advantage and ordered a coffee. I then got busy with clients and didn't think much of my lips feeling big. On my drive home I looked in the mirror to check my makeup before a date and noticed my lips were huge! I popped a allergy pill and started feeling relief. I went in to Starbucks where I had a coffee and everything was fine. Next day my clients no showed so I decided to grab another McDonald's coffee cause I was going home where my brother was and where I would just be working on my drawings for next day clients. I checked my lips prior to drinking the coffee and they were normal. I took one sip and instantly my lips swelled up. So I don't know if it's something in the to go cups or the coffee but I'm allergic to something so I don't get drinks from McDonald's now.
health safety concerns
At approx. 6:45pm on 18 Feb 2020 I stopped at the McDonalds in Canon City. There was nobody in the drive thru and no customers waiting in the lobby. I ordered a #3 meal and waited. A health conscious person I pay attention to my food when it is being prepped. It was obvious making my food was not a priority as a young man was kind of fiddling with some food...
Read full review of McDonald'sNo cherries & cream pies
This is the 3rd time i've tried to order these pies. They either don't have them or they r not cooked/warmed up yet. Poor service. I did order and the food is luke warm. Smh!!! Horrible service, no napkins etc. food just thrown into the bag. No one was at window 1 to pay. The girl at window 2 almost didnt take my $$. She was frazzled oh and i asked to speak to to speak to the manager and was told we dont have one!! Wow!!
product and service
Bago ako punta work nag order ako ng breakfast nmin ng officemate ko.. Pagdating ko ng office kulang yung dala kong order.. Di pa nya kasi ako tpos asikasuhin nag eentertain na cya ng bagong costumer at ipinasa sa iba yung paglalagay ng mga order ko.. Ayun pagdating ko dito sa work may isa ako officemate na wla yung order.. Nakakadissapoint nman.. This i...
Read full review of McDonald'sRemoved biscuit from the menu
This restaurant removed the country ham biscuit from the menu, it is the only breakfast sandwich I will buy. Country ham is a southern food you might as well remove the sweet tea!!! They need to put it back on the menu, or they have lost my business.
Read full review of McDonald'sabout management
I just recently got "fired" but they made an employee tell me. They made excuses up about why they "didn't want me there". They had a group chat talking about me and they have them talking about others too. The managers who do this are Monica, Taylor, and Candyce. The place isn't ran right and I wouldn't recommend anyone working there. They need to get new...
Read full review of McDonald'sbreakfast Mcgriddle
mc giddles purchased 1/26/20 @ 8:32 am at above store was hard?? Very disappointed, this has always been a favorite, but uable to eat. Patricia Collins [protected]@yahoo.com 12 prospect ave Albany, NY 12205
Read full review of McDonald'swrong item, rude staff
I ordered 2 Veggie Wraps (not Indian) but I was given 2 Indian Veggie Wraps (they had the Indian sauce). When I said that my order was wrong the member of staff argued that they were right and refused to do anything about it. We ended up in a shouting match in front of all the customers. This is the worst customer experience I have ever had. There are many google and Trip Advisor reviews like this. The place is shockingly bad.
complaint
Dear McDonald`s team. Thanks for your service. I live in Istanbul, but my parents live in Baku, Azerbaijan. I visited my parents in Baku and McDonald`s by noted address is very close to our house. And because my son is the big fan of McDonald`s we of course visited it every day :) In Istanbul and in Moscow, as well as in Sankt-Petersburg and Ukraine with...
Read full review of McDonald'sdrive thru wait time is beyond ridiculous
On 1/22/20 at 2135 I had arrived at the Mcdonalds located in Sulphur, Ok. I sat in line literally until 2153 at which time I had to leave to clock into work. I called to the restaurant where a young female answered the phone and said that she was the ONLY staff there, and that it is scheduled like that ALL the time. So she has to run the entire building...
Read full review of McDonald'sdrink
I went through the drive through at lunch time on January 22, 2020 and purchased a drink. I went back to work and about half way through my drink I found a blue sack in my drink. I then later had stomach issue and I have been feeling sick! This is ridiculous and I think I am leaning towards getting a attorney! I never complain about food or make a big deal...
newly renovated seating
Hi! I was actually trying to voice a complaint to Tim Horton's but they make it very difficult. So, since I now go to McDonald's on Starrs Rd. in Yarmouth, N.S. instead of my usual place, (15 yrs.), at Tim's, I thought I'd tell you guys that Tim"s have changed their interiors drastically, replacing nive cosy, welcoming seating arrangements that a person could go in with a newspaper and sit at a single or double table and not be bothering anyone. NOW, all you see are cafeteria size tables that seat 8 or 10, forcing strangers into an uncomfortabe situation for many. If you're part of a gang that goes there every day to yak, then fine. But noe there are no small tables. NOT much Thought went into that. Typical. So now I have my coffee and wharever at McDonalds. Thanks. Dave Griffiths
McDonald's Reviews 0
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About McDonald's
With over 38,000 locations in more than 100 countries, McDonald's serves millions of customers every day. The company's menu features a wide variety of items, including burgers, chicken sandwiches, salads, breakfast items, and desserts. In addition to its traditional menu, McDonald's also offers seasonal and limited-time items, such as the McRib sandwich and the Shamrock Shake.
McDonald's is committed to providing high-quality food and excellent customer service. The company uses only the freshest ingredients and has strict standards for food safety and quality. McDonald's also offers a range of options for customers with dietary restrictions, including vegetarian and gluten-free options.
In addition to its food, McDonald's is also known for its innovative marketing campaigns and iconic branding. The company's famous "I'm Lovin' It" slogan and jingle have become synonymous with the brand, and its advertising campaigns have won numerous awards and accolades.
McDonald's is also committed to giving back to the communities it serves. The company has a long history of supporting local charities and organizations, and has donated millions of dollars to causes such as education, health, and environmental sustainability.
Overall, McDonald's is a beloved and iconic brand that has become a staple of the fast-food industry. With its commitment to quality, innovation, and community, McDonald's is sure to remain a favorite among customers for years to come.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you experienced with McDonald's. Make it specific and clear, such as "Incorrect Order at McDonald's Downtown Branch" or "Poor Customer Service at McDonald's on Main Street".
4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Include key areas such as:
- The specific location and time of your visit to McDonald's.
- The nature of the issue, whether it was related to food quality, hygiene, customer service, or any other relevant aspect.
- Describe any transactions, including order numbers, receipts, or any other transactional evidence.
- Detail the steps you took to resolve the issue, such as speaking with a manager, and the response you received from McDonald's staff.
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Overview of McDonald's complaint handling
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McDonald's Contacts
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(312) 291-9224 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (312) 291-9224 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have UNsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone numberUnited States8800 707 44998800 707 4499Click up if you have successfully reached McDonald's by calling 8800 707 4499 phone number 25 25 users reported that they have successfully reached McDonald's by calling 8800 707 4499 phone number Click down if you have unsuccessfully reached McDonald's by calling 8800 707 4499 phone number 13 13 users reported that they have UNsuccessfully reached McDonald's by calling 8800 707 4499 phone number32%Confidence scoreRussia
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McDonald's emailsmcdonalds.customercare@us.mcd.com100%Confidence score: 100%Support
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McDonald's address110 N Carpenter St., Chicago, Illinois, 60607, United States
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McDonald's social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 07, 2024
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