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CB Fast Food Chains McDonald's Long wait time, incorrect order and cold coffee and food.
McDonald's

McDonald's review: Long wait time, incorrect order and cold coffee and food.

J
Author of the review
4:53 am EST

I ordered $63 worth of food today at the Logan village McDonald's. I paid for my food and drove to the 2nd window. I received the 3 coffees I ordered pretty much straight away once arriving at the window. I then waited another 13 minutes for my food to arrive (based on the time from when I ordered to when I received my food). I asked the person at the window for fresh coffees as they would be already cold after such a wait. She said no. I was then given the food and started checking the order. The same person said I didn't need to check, it was all there. Once I had finished checking, I realised the McNuggets were missing. I asked for new nuggets and they were supplied.

When I arrived home which is only a 5 minute drive away, we got the food out and it was all cold. Most of the food was microwaved or thrown out because it was just disgusting.

After spending such a large amount of money, to throw it out or have to warm it up is simply not good enough.

Desired outcome: Compensation

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McDonald's Category
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