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Mr Price Group / MRP

Mr Price Group / MRP review: Phone repair 6

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Author of the review
12:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a phone with mr price boulders on the 9th of July this year then I returned it on the 5th of August for repair even now they didn't return my phone back but they said I must come and collect it after 21 of working
days today is 30dys. when I go there Beauty said my phone is with courier till now. store manager Amanda sighed the papers on my behalf, they give me attitude when I talk to them. the stuff members says those two don't care about customer service

6 comments
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Brian T Almanza
ZA
Oct 12, 2019 9:58 pm EDT

PLEASE CONTACT US ON [protected] OR [protected]

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Rorisang Motaung
US
Oct 19, 2019 9:00 pm EDT

Some people go to shopping because they are feeling down, when service and attitude of tellers become bad to top it off even the manager is treating you like trash infront of other customers it leads to bad consequences

#mr price tellers and managers are rude

Vaalmall

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Elizberth
US
Oct 29, 2019 11:49 pm EDT

I've odered a couch on the 30 September 2019 I've been given stories from the courier company and I still have not received it, there was a time i was told it's damaged and they asked for a replacement which Was replaced and when I call they keep on saying they will deliver the next day.

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Mc Crudden
ZA
Nov 02, 2019 7:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bought 3 mirrors not even a year ago but all the mirrors wood frames bended and cracked and that cause the mirrors to crack. Poor quality dont have slip anything more so cant exchange it. It cost me R2100 for all three and now we need to spend again to buy more mirrors. So disappointed. But know for sure won't buy again from Mr price home.

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Vishad Naidoo
US
Nov 03, 2019 1:57 am EDT

The refund for this order was never processed! The item was collected for return and communication via email with the employee st mrp online simply ceased responding to mails. This is pretty disgusting. Process the refund immediately as it essentially amounts to condoned theft.

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Siyabonga Ncobeni
ZA
Dec 21, 2019 5:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello
I have place my order on the 1st December 2019, Since then I never heard anything even if I'm trying to trace it gives me nothing, this is the first time I experience this situation, I used to buy from you but now almost 3 weeks now
Please help guys, last time I got a a call from Newcastle said they delivered to him but will bring it back.

  1. Mr Price Group / MRP Contacts

  2. Mr Price Group / MRP phone numbers
    +27 800 212 535
    +27 800 212 535
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    Customer Care
  3. Mr Price Group / MRP emails
  4. Mr Price Group / MRP address
    65 Masabalala Yengwa Avenue, Upper Level, North Concourse, Durban Station Complex, Morningside, 4001, South Africa
  5. Mr Price Group / MRP social media
  6. Jenny
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    Nov 21, 2024
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Mr Price Group / MRP Category
Mr Price Group / MRP is ranked 9 among 30 companies in the Fashion Tech category