MyLife
Reviews and Complaints

I signed up for a month subscription because there was an ad that said someone was looking for me, but it was just a ploy to get me to pay $18.95. Then I read that it keeps charging accounts unless users go through the online process of changing it, which I did. Unfortunately, I don't keep a checkbook and found out they'd charged 5 months on my account before B of A emailed me informing me my card was being swiped without my consent and that's how I figured it out.

I have a very unique first name coupled with my surname I am probably the only person in the country with the name. My complaint is that My Life.com has nothing but bogus information listed about me from my age, marital status and whom I am associated with. I am a professional with state certifications and licenses and the invalid information they have posted have cost me to lose clients. I have been unable to remove my name from their dubious site or even correct the information. If nothing else My Life should at least try to validate information and if they can't or receive complaints at least remove the person from their site oir change the information.

Someone is tampering with my profile on mylife.com. If you look me up, you will find a photo that I did not put in there. It is a photo of a guy holding his arms and hands to look like he is shooting at the viewer. Before that, it was a guy kissing a baby's head. It took a 30 min call to clear that up. Seems someone's other profile was reflecting thru mine. They did not clear up someone else's access. Before that it was a photo of a black guy holding his hand in a peace sign at the viewer. I am not black and I am not a guy. My profile also had my places of residence, relatives and other information altered without my knowledge or consent. If someone can chronically get into my account, after repeated efforts to clear it up, no one is safe from the same thing. Beware of what you open your life to - it shouldn't be mylife.com.

I tried fnding my birth mother through this site because I'm adopted. They charged me the correct monthy fee however (1) day later and every day thereafter they send me an email that she's been found please view your inbox ONLY to check my inbox with it being empty! After reading everyones complaint on this site I immediately called American Express and had them reissue me a new card and block them from any future unauthorized charges. MY LIFE >COM is nothing but BOGUS!

I authorized a charge of $9.95, and when I got into the site and realized it was a scam, tried to find a way to cancel the account (there's none). Saw my bank statement and they charged $119.40. Called to get them to reverse, no one answers the phone. I'm forced to file a complaint with my bank now. I have nothing from Mylife that states a dollar figure, just a "Welcome to Premium Membership" email. SCAM!

I signed up looking for family members -- when I processed my payment, I thought I had signed up for one month at $XX: my receipt showed over $100 for service. I was horrified. Called the company and complained -- they quickly refunded me, and charged for only the month I wanted. The point here is that until one completes the financial transaction, one has no idea what is being charged. ** With the one month's service, I sent out e-mails and waited for replys. Of course the parties that received the e-mails cannot see them without subscribing to the service, and I cannot see if they reply without subscribing to an additional service. The entire thing is a scam -- meant to squeeze as much money out of people seriously looking for others. Better use the various on-line white pages, and send a quick postcard to potential contacts. This type of business deception is disgusting.

Mylife.com is exposing unauthorized use of family members and friends names connected to me causing a very dangous situation to a few of our lifes. I've never been on the site and knew nothing about it until the danger came. Now we live in fear and don't have enough money for an attorney to fight against the exposure. How do you stop them and remove personal information?

I receieved an e-mail from MyLife saying someone was searching for me, clicked on link that took me to their site that said 72 people were searching for me. I enter credit card info to see list of no one that I knew and realized I had been scamed. I imediately called MyLife 2 minutes later and was told that they gave no refunds and that I had subscription since 2004.
This company is ascam and should be shut down.

This company stole my credit card info, and I never visited their website. I have reported it to CITI bank and had to close my account. I plan on suing MYLife for fraudulent credit card usage and have filed a complaint with the Better Business Bureau and the Massachusetts District Attorney Office.
Do not visit this website, as subsequent searches on this complaint board have proven MYLife to be a total scam and you will most likely wind up with various fraudulent charges on any credit cards you own where that information has been illegally obtained by them.

please be advised, my initial payment was for $14.95 and I stated this was a 1 time only payment my brother was found so I no longer am using this service. I would like my account cancelled immediatly, and would like a confirmation. My Name is toni swick and e-mail address is [protected]@verizon.net 3/13/11. Do not take anymore money out of this account this is fraud.

The site claimed to find people and have a special $1.00 charge for 1 week. Our visa was charged 3 times for a total
of $570.00. No report was given. Just a scam. People who don't want to work for their money, just steal other peoples
money. Well, our bank has a fraud dept. and those charges were reversed. We had to get another visa. Boy those greedy
### leave you feeling violated and greasy all over. Hope they get jail time. Austin, Texas. Maybe too trusting but
that's the way we want to live.

I saw a commercial of MyLife.com that said I could search who was searching me and said it was free in the commercial. I signed up then tried to see who "looked me up". The old bait and switch occurred... instead of "seeing who searched me for free", they directed me to a page that required me to pay $22/ month ($13/month if I signed up for 12 months). They are deceptive and companies built on deception probably have other problems too. The guy at the top is probably a ### and you probably can't expect much from MyLife.com. From listening to the complaints, there are unauthorized charges and virus like programs that grab people's entire address book and use it to spam others.

From the User Agreement: (skip to the ******** for the best part)

II. Subscription (also known as Premium Membership) Terms of Service

...
...

1. Payment Obligation and Credit Card Authorization
The Subscriber is responsible for paying periodic subscription fees as agreed at the time of enrollment. All listed fees are in U.S. dollars.

Subscriber hereby authorizes MyLife.com to charge the Subscriber's credit card (or other approved facility) provided to pay for the ongoing cost of subscription. Payment for the appropriate services will be made by automatic debit to the Subscriber's credit card (or other approved facility). Subscribers will be automatically renewed for a term equal to the original term upon expiration of the then-current term at a price equal to the current regular, nonpromotional price, and continually thereafter, unless the Subscriber terminates the subscription online in advance of the renewal date pursuant to the process set forth below. Subscriber acknowledges and agrees that the authorization to charge Subscriber's credit card for services shall automatically transfer to any successors or assigns of Service for substantially similar services at the same website. Subscriber may not assign or transfer his or her subscription to any other person or entity. You must be at least 18 years old (or have the permission of a credit card holder who is) to order subscriptions online.

Payment must be made by a major credit card accepted by MyLife.com (currently American Express, VISA, MasterCard, and Discover), check, money order, or PayPal. Cash will not be accepted. The billing period ends each month on the anniversary of your activation date ("Billing Date"). If MyLife.com does not receive payment from the credit card issuer or its agent, you agree to pay all amounts due upon demand by MyLife.com. Your card issuer agreement governs your use of your designated card in connection with the Service, and you must refer to that agreement and not this Agreement to determine your rights and liabilities as a cardholder.

********YOU, AND NOT MyLife.com, ARE RESPONSIBLE FOR PAYING ANY AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY THAT WERE NOT AUTHORIZED BY YOU.**********

MyLife.com RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS FEES AND BILLING METHODS, INCLUDING THE ADDITION OF SUPPLEMENTAL FEES OR SEPARATE CHARGES FOR CONTENT, OR SERVICES PROVIDED BY MyLife.com. MyLife.com MAY ADDITIONALLY PROVIDE NOTICE OF BILLING CHANGES VIA EMAIL.
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that just screams SSSSSCCCCCAAAAMMMMM!

Over two years ago, the popular website was sued for telling consumers that “former classmates are trying to contact you! Upgrade now to see their messages!”

Plaintiff Anthony Michaels bought the line and paid to upgrade from his free membership to a “Gold” one - the only way that he would be allowed to respond to whoever was waiting for him - he quickly discovered that, in fact, no one was waiting for him.

Michaels filed suit, accusing the site of making “false representations regarding the attempted contacts.” The action settled with Classmates to pay out $9.5 million.

A year ago I wanted to find someone so I signed up on mylife. Well I found who I was looking for & then a few week's ago, a message in my inbox kept popping up that someone was searching for me. So I came back on & put in my username & password that I thought was used before. It wouldn't take any password I used. So I ask them to send me my forgotten password. I guess they couldn't find it, so they sent a new one to me. I tried using the new one & it still wouldn't work. I am so sick of the run around. Very pour site & CS. If I could login I would change my Usern. & passw. The person who was suppose to be searching for me was much younger then me, so I doubt if it was anyone that really knew me. If it was, he might have remembered me off a dating site, so I would care anyway. Yevonne

I have never logged on any of my personal information on to this site. I logged my name in google and this site popped up as I have listed my personal information on mylife? I have never even seen this site until today. Please delete all my information from this site. I haven't reviewed it because it says I must enter the password. How can I enter a password for a site I have no idea existed. Please delete my name, and anything entered here in my name please!

I was alerted by a family member that MyLife.com had my personel information on their website. I googled myself and sure enough there it was. My name, age, and the
town I live in. I never went to MyLife.com for anything or any search site. This is what
really gets me, this website is soliciting to people that they will tell them everything about me. For a fee no doubt, they will release my address, marital status, it goes on and on.
I could barely breathe after I read it. How can this be. I am careful with releasing any
information on the internet. I feel violated. I wrote them and told them to delete the infor they released without permission. The website says it takes a week. We'll see. If anyone knows a way to get these people to stop, or the agency to formally complain to
I would be grateful. I urge people to google themselves, if you put your name in parentheses it narrows the search. Hope you don't fid what I did. victoria47

I was curious and submitted my name. When it opened a Federal offender had tried to access my account by putting in his bio info. What scares me is the city where I live and my family info is displayed. He has threatened my daughter's life and her married name is listed on my information. I had my name taken off but it is too late to stop him from seeing my daughter's info and what city she lives in. I'm scared to death now! I called the prison he is in and they told me the offenders can use email? It was set up from a gmail account.

This company is using a blatant bait and switch to grab your money! ALL advertisements say that you can view who's searching for you for FREE, but when you get to the site it makes you sign up and pay a fee. What happens is that a screen pops up with your prospective searches and it is blurred out so you cannot distinguish who or what is there. This is just a static image and has nothing to do with anyone that "MAY" have searched for you. You cannot proceed until you've paid.
Amazingly enough once you've paid there probably won't be ANYTHING there, but hey they got your money.
This is very questionable business practices and one of the oldest scams in the book! SHAME! SHAME! SHAME! You have been warned!

After receiving multiple emails on a daily basis from these guys, I gave in and signed up for 3-month 'trial membership' using PayPal. After attempting to log on their site later that day was told I was not a subscriber. Did some more investigation and believing it to be a scam, I sent an email using the link provided (which turned out to [protected]@reunion.com rather than MyLife) requesting refund, cancellation of further charges, removal of my name and personal information from their site and that I be deleted from there email list. It's been 2 weeks with no repay from them and am still getting emails daily. Went to PayPal and cancelled recurring charges for this company and filed a complaint to get refund of the 3-month trial membership fee, then went to their web site and deleted my profile with them. Not sure where they got my info but would guess with their affiliation with Reunion.com that it came from ClassMates. I'll be going to those to sites next to delete myself there. If you paid using PayPal you can check the list of recurring payments you've authorized and cancel any you don't want.