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CB Credit Cards MyPrepaidCenter.com Prepaid mastercard - 3ds not working - can't use card
MyPrepaidCenter.com

MyPrepaidCenter.com review: Prepaid mastercard - 3ds not working - can't use card 1

P
Author of the review
1:56 pm EDT
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REFUND is my only solution. I bought a new Prepaid MasterCard with $100 from Bitrefill.com.

I've tried to use it 5 times today and they are not allowing my transactions to go through. I contacted 2 of the vendors and they both tell me it's the card issue. It has 3DS ISSUES. I did not make a mistake on my info.

I can't use this card anywhere and want a refund. Here are some of the similar emails I received:

Looking in our system, your transaction was declined due to a 3DS verification error. It is possible that your card is not enrolled in this added layer of security, or the authentication process was unsuccessful in verifying the details.

To help resolve this issue and avoid similar declines in the future, I suggest getting in touch with your bank to ensure that your card is enrolled in 3DS and enabled for online purchases, and then trying the transaction again. If you would prefer, you could also use a different card for this purchase.

Order Placement Issues

Dear Customer,

Your order 51UYY-9UVMCA placement was suddenly interrupted.

No worries, simply make a new order to finalize your exchange.

We tried to charge your card *XXXX to process your purchase, but the bank was unable to verify your card for one of the following reasons:

Other rare reasons why a bank may block the transaction attempt;

There was an issue with your card. Please contact your bank.

_____

How do I even go about getting a refund?This is infuriating. I've giving them a 0/5 review. but I want my money back.

The card is useless. My money is not accessible.

DO NOT buy a PrePaid MC from this company. Garbage.

Claimed loss: $100CAD

Desired outcome: Full Refund

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B
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Blackhawk Network Holdings
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May 30, 2024 6:53 pm EDT

Pierre, thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Our team is committed to resolving the issue promptly. We've already sent an email requesting further details based on the information you provided. Please rest assured that we are working diligently to ensure a smoother experience for you. Thank you for your patience.

Jose G.

Myprepaidcenter.com

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    State Highway 121 BYP, Suite 20, Lewisville, Texas, 75067, United States
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    Dec 18, 2024
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MyPrepaidCenter.com is ranked 12 among 104 companies in the Credit Cards category