MyPrepaidCenter.com’s earns a 1.5-star rating from 549 reviews, showing that the majority of cardholders are dissatisfied with card management services.
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prepaid card not accepted at stores listed on website
Don't waste your hard earned money on a prepaid visa from myprepaidcenter.com it's a complete rip off. I went to 4 stores listed on the myprepaidcenter.com website and none of them accepted my card. I called the number on the back of the card and the person confirmed there is full credit available on the card and they tried to tell me to go to other store...
Read full review of MyPrepaidCenter.com and 26 commentsproblem with charges
I have a $25 Discover gift card and used it at a restaurant, the server stated that there was on $20.83 left on my never used $25 gift card. I called the Discover number and was told by the Discover CSR that Discover holds back 20% to 50% on cards used at server business (like a restaurant) in case there is a discrepancy with the gratuity. The CSR also told me that if there is no discrepancy, that the $4.17 withheld will be refunded 7 days after the card was used. WHAT DOES DISCOVER HAVE TO DO WITH THE TIP I LEAVE FOR MY SERVER! DISCOVER IS, IN REAL LIFE, WITHHOLDING MONEY THAT IS MINE! Not only is this wrong, I think it may be criminal! If someone takes your money without permission, it is called theft!
I have a $25 Discover gift card and used it at a restaurant, the server stated that there was on $20.83 left on my never used $25 gift card. I called the Discover number and was told by the Discover CSR that Discover holds back 20% to 50% on cards used at server business (like a restaurant) in case there is a discrepancy with the gratuity. The CSR also told me that if there is no discrepancy, that the $4.17 withheld will be refunded 7 days after the card was used. WHAT DOES DISCOVER HAVE TO DO WITH THE TIP I LEAVE FOR MY SERVER! DISCOVER IS, IN REAL LIFE, WITHHOLDING MONEY THAT IS MINE! Not only is this wrong, I think it may be criminal! If someone takes your money without permission, it is called theft!
MyPrepaidCenter.com Reviews 0
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with MyPrepaidCenter.com. Make it specific and clear, such as "Unauthorized Charges by MyPrepaidCenter.com" or "Difficulty Accessing Funds on MyPrepaidCenter Card".
4. Detailing the experience: Provide a detailed account of your experience with MyPrepaidCenter.com. Include key areas such as:
- The nature of the problem you faced, whether it was with account access, card activation, balance discrepancies, or customer service issues.
- Describe any transactions that are relevant to your complaint, including dates, amounts, and what the transaction was supposed to be for.
- Detail the steps you have taken to resolve the issue, including any communication with MyPrepaidCenter.com's customer service.
- Explain how this issue has personally affected you, such as financial loss, inconvenience, or stress.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or screenshots. Do not include sensitive personal information like social security numbers or full credit card details.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from MyPrepaidCenter.com, whether it is a refund, card replacement, or other solutions.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
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Yes, MyPrepaidCenter is a legitimate prepaid card provider that offers prepaid cards for various brands and purposes.
No, MyPrepaidCenter is not a scam. The company is a legitimate prepaid card provider that has been in business since 2004.
Yes, you can trust MyPrepaidCenter. The company has a good reputation and has received positive reviews from customers.
MyPrepaidCenter allows customers to purchase and manage prepaid cards online. The company also offers customer support and account management services.
Yes, MyPrepaidCenter charges a small fee for each prepaid card transaction. The fee varies based on the type and amount of the prepaid card.
No, there are no hidden fees when using MyPrepaidCenter. The company is upfront about its pricing and fees.
MyPrepaidCenter guarantees the authenticity of all prepaid cards purchased through its website. The company also provides a refund policy for any issues with prepaid cards.
Like any company, MyPrepaidCenter has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.
MyPrepaidCenter is an independent prepaid card provider and is not affiliated with any other companies.
You can determine if MyPrepaidCenter is the right prepaid card provider for you by researching the company, reading customer reviews, and comparing its fees and features to those of other prepaid card providers.
Yes, MyPrepaidCenter offers prepaid cards for a variety of brands.
No, MyPrepaidCenter does not offer international prepaid cards. The company only offers prepaid cards for use within the United States.
No, MyPrepaidCenter prepaid cards cannot be personalized. The company provides cards with predetermined designs and denominations.
MyPrepaidCenter does not handle returns or exchanges for prepaid cards. Customers should follow the specific return policy of the merchant from which they made their purchase.
No, MyPrepaidCenter only offers prepaid cards.
MyPrepaidCenter provides customer support through email and a toll-free phone number.
Yes, MyPrepaidCenter updates its prepaid card selection regularly to ensure they are current and valid.
Yes, MyPrepaidCenter has a mobile app that allows customers to easily manage their prepaid cards on-the-go.
No, MyPrepaidCenter does not offer a loyalty program.
MyPrepaidCenter makes money by earning a commission from the brands whose prepaid cards are featured on the website. The company charges a small fee for each prepaid card transaction, which helps cover its operational costs.
Overview of MyPrepaidCenter.com complaint handling
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MyPrepaidCenter.com Contacts
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MyPrepaidCenter.com phone numbers+1 (888) 900-2347+1 (888) 900-2347Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number 48 48 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number 31 31 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number22%Confidence scoreAmerican Express Cardholders+1 (877) 227-0956+1 (877) 227-0956Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone numberLost & Stolen+1 (888) 842-0336+1 (888) 842-0336Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone numberDiscover® Cardholders (US & Canada+1 (801) 744-9918+1 (801) 744-9918Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number 1 1 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone numberDiscover® Cardholders (International+1 (888) 371-2109+1 (888) 371-2109Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone numberMasterCard Cardholders (US & Canada+1 (339) 234-6415+1 (339) 234-6415Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone numberMasterCard Cardholders (International+1 (877) 610-1075+1 (877) 610-1075Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number 2 2 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number 13 13 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone numberVisa Cardholders (US & Canada+1 (801) 214-8892+1 (801) 214-8892Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone numberVisa Cardholders (International
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MyPrepaidCenter.com emailsKent.Patterson@bhnetwork.com100%Confidence score: 100%Support
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MyPrepaidCenter.com addressState Highway 121 BYP, Suite 20, Lewisville, Texas, 75067, United States
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MyPrepaidCenter.com social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 17, 2025 - View all MyPrepaidCenter.com contacts
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Tried calling the Customer Service line and it'll ring but then hangs up. I have a $50 gift card to redeem and they never sent the actual credit card # and/or I could not find in my e-mail. This company is is a scam as you can't get ahold of anyone to redeem.
I would stay away as they will just take your money and leave you with nothing.
I bought a virtual MasterCard credit card from this website, and they sent it to me by email. However, when I tried to use it to pay for orders on sites like AliExpress, it got rejected, and I was advised to contact the bank that issued the card. How can I purchase a card that I can't actually use for anything
I bought myprepaid center card But I can't open https://myprepaidcenter.com/, the website can be opened before it is in my area.You stole my money, and you need to compensate me for my loss.
Purchase address
https://s.binance.com/BRtEl3xH
order number
E023014508713973945
I bought myprepaidcenter card But I can't open https://myprepaidcenter.com/, the website can be opened before it is in my area. My exchange code has lost the only exchange channel, which is equivalent to being wasted.You need to compensate me for my loss.
I received a virtual Visa prepaid card. I wanted to transfer it to my bank account. There is no transfer available directly to my banh, even with Paypal, Venmo or Cashapp. Very disappointed. I received it today and have contacted everyone at these institutions. They basically said they couldn't help me.
Almost impossible to utilize funds and after calling numbers on website and combing through all options, there is no option that allows you to speak with a person.
Website says it can be used to purchase anywhere Master is accepted. Never worked. you can't Contact their support as well.
The card was rejected everywhere I tried to use it. I wasted several hours of my life on this. It's useless, I wasted money
I was using this service for the first time i was trying to the card details to open an account for myself for studying purpose i clicked multiple time in website ten i checked the email the details was attached there. then, i clicked the link i found out that i was blocked can u please help me with this
I went to use my card before it expires in 04-2024 and when it read my balance of $35.63, I was shocked because I have not used it one time since it was mailed to me. And I would like to find out who has taken the credit I was given and never had the opportunity to use.