MyPrepaidCenter.com
Reviews and Complaints

I have been contacting them since December. On January after getting several deposits from my company they finally sent a reloadable card on January 3rd then 5 days later they blocked it and resent one one Jan 8 without having to. It’s already march 3 and I haven’t had access to my money. At this point it’s over 600 and nothing can be done no one is helping and when I call they’re careless. I was supposedly transferred to a supervisor in a different country that clearly gave me a false name. And did not want to file a claim.

I'm trying to sign up to their service but i always get redirected to the home page and the codes provided in emails DON'T work, I tried to redeem my code without any luck so i thought signing up would fix it nope.

I tried on both firefox and google chrome.

I screenrecorded all of my attempts in case my redeem code gets rejected and i would be mad if i lose that giftcard

Received email that the settlement for the Equifax Data Breach was now available to access and activate. I followed all directions to set up account and activate cards then added cards to my new “My Prepaid Center” account. I signed out of account then tried to sign back in and I keep getting the message, “unable to login, please try again later.” I have tried repeatedly to login and continue to get the same error message.

My card has enough balance, but I can't use it, it keeps prompting Do not honour, please let me use it,I am using it, and the card number information I entered is completely correct, but it always prevents me from making a successful payment. I call customer service and it is all in circles. There is no place to solve the problem. Can you let me know when I can use it? my card, this is giving me a hard time

I am trying to get a balance on a $500 reward card that was issued to me by my company. The card has a statement that says "Funds do not Expire". The expiration date is 7/22. When I call the number and type in the data, it says card is expired and hangs up on me. There is NO Person you can talk to. I just want a balance and a history of what was spent on the card.

The scam is pretty clear. They will issue a card that will expire and once it expires the funds "disappear." When they issue you the card, the first time you try to use it will be blocked immediatly due to fraudlent activity and by the time you get around to trying to fix it, it will already be expired.

This happened to me, and I never got to use the $100 card I was issued.

These guys are a scam so don't expect to actually use the card if you get one issued by this company.

First after getting this card I had all of my funds deducted as someone used it on Roblox. After months of trying to get the funds restored I finally did. Now I go to use it and it doesn’t work… anywhere. I even tried to buy a virtual Amazon gift card just to get the funds off the card and see if anything would work but that didn’t work either. The card is pretty much useless.

I received a $25 virtual E card for the Merck Animal Health rebate promotion for Bravecto and/or Sentinel. The code I received for redemption says invalid. I can not locate any contact information for the company to follow up on this.

REDEMPTION INSTRUCTIONS

1. Click the Redeem Virtual Card button below or visit the redemption site by clicking this URL: https://www.myprepaidcenter.com/redeem?ecode=NYQNKDDUYB0F

2. Enter the redemption code: NYQNKDDUYB0F

3. Follow the onscreen instructions.

I received this visa credit card as a reward from Cruises Only in October 2022.

It was issued for $147.00 as I had to pay $3.00 for a hard card. I’ve tried to use it a number of times and each time it is rejected as “ Invalid “. The card number and expiration date is [protected]. 10/23. Please provide me with a card that is valid. Thank you.

Robert Duffy

17 Brown Court

Chester, NJ 07930

[protected]

i received these gift cards from delta in compensation and i have had no luck getting these cards to work. i have ordered from everyone under the sun to try to get these cards to work and they do not. I have contacted customer service everyday this week to try to figure out what i need to do and they just give you the run around. IM LOSING MY MIND. i have over 3000 dollars that i cant even use and im not sure what i can even do about it.

This dang virtual card never worked! It's been a year and it still only gives me a worthless code GFCD993YUPAU that has always come up ALREADY USED since 1st day! It was supposed to be part of the milk settlement

Now all of a sudden on my 3rd call I'm told it was used by someone on Amazon -supposedly. If the code was only emailed to me & the company employees would have access to the card...i didn't use it so...Sounds very fishy to me! C Powell [protected]@yahoo

I received a rebate gift card from Cooper Tires for $50.00 and did not realize the card sent to me had such a short valid period. I could not activate my card on-line. I contacted Cooper Tires but they said I would have to work it out with MyPrepaidedCenter since they received the funds to issue me a card. I see a lot of posts like mine. Cooper paid MyPrepaidCenter but I cannot get the money from them now.

I have tried using this card in stores (I followed the instructions, general merchandise retailers are supposed to be acceptable) tried at wal-mart purchasing the proper items - card declined!

Went online to try to purchase the proper items - card couldn't be processed!

I registered the card & after the first decline went to this companies website & chatbotted explained what happened was told I needed to contact the card provider services & gave me the number (I have a case# for this chat bot)

Called the card services & the only thing available was automated info which did me no good at all. Was not offered the option to speak to customer service rep. I called them several times & at one point pressed "0" hoping to get a live human being, the system hung up on me.

This is some shady business going on here I think. People earn these cards & this company takes the funds from employers, insurance companies etc but when the consumer gets the card the funds are held hostage and a lot of these cards have expiration dates with no extension! At this point I consider this whole mess a scam & totally worthless!

Try and redeem any card through this disaster and your screwed. It's about as archaic as using an abacus and counting fingers on your hand. Every keystroke requires a captcha. Even if you have an account it requires 11 sign in attempts with 11 captchas and still no luck. Sorry try again later. Seems to me that they make it such a pain in the [censored] to keep any prepaid cards balance locked up to keep it as their own.

These idiots should be banished and never used.

I have two pre-paid debit cards received through company promotions that expired. The myprepaidcenter.com website doesn't provide information or a mechanism to re-issue the cards with updated expiration dates to make the funds usable. Attempted to call the Visa card line, the Mastercard line and the Lost/Stolen card line (as a last ditch effort to speak to someone), and each time I hear a message that systems are down.

Yesterday I received four virtual Visa gift cards from Delta Airlines. Today, I went to add them to a card number and password manager, but as soon as I did the cards disappeared from my account. This makes things tricky as I can't see their balances now. I called support and they told me all four cards are still active, but I'd still like to be able to check their balances.

I received this gift card from my Job as a reward and I have been unable to use the $75.00 dollars how ever the card had been hacked and several unauthorized there was a 75.00dollar return then purchases made $68.00 at sapora online on 27th of November 2022, $7.00 tonight Dec.1,

2022. I made no purchase on line or elsewhere due to difficulties with trying to figure out how to use the card and where because I made several attempts and was at incorrect merchants so the card was declined. When I finally found out where I could use it and went to make a purchase (at Macey's) tonight Dec 1 2022 the card was declined again. I Then called the card and found out where it was used and when and my balance was 0.

I just spent 20 minutes going in circles through the customer support line trying to talk to a real person as none of the options or information on the website was helping me.

I finally tried selecting the options to dispute a charge on the card and that worked! Hopefully this info can help someone else, and when you call, make sure to leave a complaint with them about the support menu, I was able to and the guy said he'd pass it along, maybe if they get enough complaints they'll change something.

We received two promotional gift cards from Heartgard/NexGard/Frontline and did not realize the cards sent to us had a short valid period. When I went to activate on the MyPrepaidCenter.com website the response was cards expired. We learned we could get a replacement - but both their online and call to customer service doesn't help, there are absolutely NO instructions and limited information about replacing an EXPIRED CARD. Again - I've called their customer service which is useless with no ability to talk to a representative, on line is very basic an no instructions on how to send an email asking for help. Before I contact contact Heartgard/NexGard/Frontline I wanted to again ask for help -- hoping someone from this company will contact me to resolve this issue immediately and replace my two cards; each worth $100.

My prepaid center is such GARBAGE that I can y even log in to check my balance after I was given a card yesterday.

Then when I called the phone # associated with the company instead of receiving any type of assistance-at all...I was send to an'automatic message stating that the portion of the card isn't working with No further explanation.

Had I known that this card has such terrible service I would have never used it in the 1st place. Nor will I ever use it again. Ever!