MyPrepaidCenter.com’s earns a 1.5-star rating from 544 reviews, showing that the majority of cardholders are dissatisfied with card management services.
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Prepaid card
I received a prepaid card through Spire's energy program. When I logged on to MyPrepaidCenter to activate my card, as directed, I get a blank white screen. That's it. How do I then activate the card? I'm also supposed to be able to check my card balance and view transactions. No way to do that either. What's the purpose of sending out cards that can't be activated? More importantly, who is benefiting from the money on these cards that the designated users are prohibited from using? This website needs to be investigated. Thank you.
Prepaid $50 rebate card from cooper tires
We received a rebate card when buying a set of car tires from Cooper Tires. We have tried multiple times to activate the card and cannot even get the MyPrepaidCenter website to come on the screen! We are thinking, at this point, this must be a scam. If you have any advice to help us, please inform.
Susan Fox
Plains, KS. 67869
[protected]@swko.net
Unethical behavior - is card a phony?
I was issued a visa card with a $150 award. When i call to activate it, it is not accepted. When i check the balance, i, m told 0. Have I been duped by the Company that gave me the card(First Energy), My Prepaid center.com or Visa?Seams like a great scam to me; promise a award, renege on paying it, and make sure there is no one to talk to about it.
My card has an expiration date of 11/20. Card # [protected].
Any chance of finding out if this card is actually worth anything?
Expiration date is invalid error message
On 10/9/2020 I received a $5 Visa card rebate for a Sentinel purchase.
Activation was needed at myprepaidcard.com.
I logged in and entered my information on 10/11 and again on 10/12.
Card shows 03/21 expiration date, but I get an 'invalid' error message. There is no number to call for help.
Very disappointing. I see many other complaints about this company. Is there anything I can do?
expired visa debit card
Tried to get thru and can't...It expired a week before I tried to contact them
and still can't get thru.
Sprint reward visa
I received 3 reward cards from Sprint. I used 1 to put up for automatic payment for my Sprint bill. First month I used it, it was declined, but After contacting Sprint, they were able to put the payment thru. This month, it got declined again, however, Sprint wasn't able to put it thru. The card had $406.05 on it and the payment was $119.80. There is plenty of money left on it. Not sure who to be more upset with, MasterCard or Sprint!
My Cooper Tire prepaid card will not activate online or phone
Having trouble with 2 of your prepaid cards, activating and balance,
Robert Rohm (1) card [protected] (2) card [protected]
This has been a joke so far, Web site will not let me in, tried 10 times . Very irritated . my email is [protected]@gmail.com . I need to use these cards before they expire, Your website is not up to par,
Unable to access account
Suddenly not able to login to my account with the username and password. Tried to clicked forgot password but faces error after inputting my email.
Created new account using the same email, however my digital cards all disappeared.
Prepaid mastercard
1. Cannot login on PC.
Created an account but cannot login from PC. Hit login button and nothing happened. Tried many times. Can only login via cellphone.
2. NO customer support.
Tried to call customer support at [protected] as listed on the website and back of the card, and recording said to check website for help.
3. Useless website.
Website content is totally useless. It does not even contain a list of merchants where the card can be accepted. This should be the most important information people need from the website, otherwise, where can people go with this card?
4. Register to shop online failed.
Unable to register your card at this time. Or any time as I tried many times.
Locked out of account, no real customer service.
Today I went to login to my account on MyPrepaidCenter.com, first attempt didn't work, so I went to change my password. I received an error "We were unable to process your information. Please try again". Since my card is a virtual card that is listed within the actual site I can't call any cardholder service. I then created a new account with the same email, but I see no digital cards.
Won't activate my card.
Audrey Jones
audreyjj05@gmail.com
Have you had any luck since posting this Chris?
Same issues, not able to login with my username and my virtual cards just disappeared.
Same here. It made me change my login information a month or so ago and now every time I try to log in I get an error message. I have called the number listed next to the error message [protected]) multiple times and they say it is just a glitched that will be fixed in a day or two and that they will send me an email to reset my password. So far the email has never come through and the website still has the same error message.
Unable to activate card for use on the web site
Purchased 4 tires from Discount Tire Store in Howell, Michigan. Received a prepaid debit card as customer reward for tire purchase in the amount of $81.36 and upon receipt I followed the activation instructions on the debit card. Upon accessing the web site (MyPrepaidCenter.com - ACTIVATION REQUIRED) a blank page comes up. I attempted to access the site 6 times on 9/18/2020 with the same results.
I am seeking payment for the $81.36 on the debit card.
Can't activate my card basically gave up but would to use it send email tell us how to use these tinabeana81@yahoo.com
I received an Acuvue Visa Prepaid Card as a $40 rebate on a contact lens purchase. I have tried online to activate the card four times and each time get a message that the validation date is incorrect. I have tried phoning the number on the back of the card but just get a useless prerecorded message. There is no way on the MyPrepaidCenter.com site to get any assistance. Can't find a way to contact Acuvue directly. Grrrr!
Rewards card for $300 unable to use at any of the stores listed
I have a $300 reward card Mastercard (debit) I activate the card and Select a Pin number and I try to use the card at 3 different stores for the list of Stores it can be used and each time the card Declined. I really dont know what to do. Please inform me what to do or if Someone could call or Email me I would Greatly appreciated. All im getting is an automated system when I call and what I need is not on it.
can not use my card it has a balance of $21.01
Have tried my card several times and unable to use it. It expires the end of this month Sept. 2020. I have tried this a Cracker Barrel Shop n Save and Wal Mart.
No option to speak to a real person and card declined everywhere
I am trying to use the card on Amazon and it has been declined today (10th Sept) - I have enough funds (a full $200, unused and showing as activated for online purchases) and Amazon have confirmed they accept Mastercard Debit so i do not know why it is being declined. The help line only gives me recorded messages, so I cannot get help at the point of sale per the instructions on the MyPrepaidCenter website.
I would like some help to progress the sale.
Visa Debit
I have tried using this card at the merchants listed on the website and it gets declined. I just tried to use it at Red Lobster an it was declined again. Today is August 29th and the card expires at the end of the month...in 2 more days.
I called the phone number on the back of the card, put in the numbers on the card and checked my balance. The recording said I had not had any purchases, but my balance was $0.
The card was supposed to be worth $10 and I would like a check in that amount, since there cards see to be no good.
My name is Holly Fisher and I can be reached at [protected]@gmail.com or [protected]
My complaint is transactions have been deducted from my card
I had an Alarm system installed and ofcourse the salesman/installer wanted to include this great offer 100.00 VISA Card free to make it look like I am rec'ing my money back that I had paid The alarm company.. the old saying is you never get somethin for nothin. Getting a 100.00 visa card for nothing no company does that..
I have tried to use this Debit card twice at a nationwide store and it unable to process any charge.
I would appreciate an investigation why deductions have been made which I did not purchase.
What kind of a company is this I have called many times to talk to a person for HELP and all it is go to this menu...
Prepaid mastercard® virtual account card doesn't work. My money is stuck in this account.
I received a Prepaid Mastercard® Virtual Account with a good amount of money and the card does not work and the customer service doesn't answer.
I can not use the card online or on my phone. I am living in the UK and my money is stuck in this type of Virtual Account.
I will aks help to the Actionfraud Police to get my money. Is not possible that a "Mastercard" doesn't work and the customer service they don't care.
Personally I wrote to the company who send me the debit card through this company. So, they forward my issues to the MyPrepaidCenter.com
I have the same issue - was this ever resolved?
Total scam
Can log into their page, but can´t do anything there with my debit card, or to use the debit card anywhere. I got the card as a gift, but this gift don´t work in any shops. Tried Amazon, Google and several other sites to pay with this, but always declined...
Seems like they collect the money, but don´t provide. They also don´t have any real person service/support available for their customers.
Card works, but only on online services like google. Can't buy anything from shops listed on their page. Never again...
AB-2305
We went and bought $646 cases of Bud Light for our friends and family and half of their rebates have been denied.
AB-2305 Offer save $10 on two cases of beer.
Tyler.[protected]@gmail.com- denied 3 rebates
Hester.[protected]@yahoo.com denied 1 rebate
[protected]@ymail.com denied 2 rebates
Can't use my prepaid center debit card
Got a virtual prepaid card and after redeeming the code and creating an account, still have no access to the funds.
Its like the card is inactive but when i try too activate it through the website, it shows number not known
Tried calling the help line and giving the card details and I get the same message: invalid card details.
Went through all the pages available and they all show invalid card details
Can you help me out?
Thank you
Same problem
MyPrepaidCenter.com Reviews 0
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with MyPrepaidCenter.com. Make it specific and clear, such as "Unauthorized Charges by MyPrepaidCenter.com" or "Difficulty Accessing Funds on MyPrepaidCenter Card".
4. Detailing the experience: Provide a detailed account of your experience with MyPrepaidCenter.com. Include key areas such as:
- The nature of the problem you faced, whether it was with account access, card activation, balance discrepancies, or customer service issues.
- Describe any transactions that are relevant to your complaint, including dates, amounts, and what the transaction was supposed to be for.
- Detail the steps you have taken to resolve the issue, including any communication with MyPrepaidCenter.com's customer service.
- Explain how this issue has personally affected you, such as financial loss, inconvenience, or stress.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or screenshots. Do not include sensitive personal information like social security numbers or full credit card details.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from MyPrepaidCenter.com, whether it is a refund, card replacement, or other solutions.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. Engage with any replies from MyPrepaidCenter.com or other users to further your case.
Yes, MyPrepaidCenter is a legitimate prepaid card provider that offers prepaid cards for various brands and purposes.
No, MyPrepaidCenter is not a scam. The company is a legitimate prepaid card provider that has been in business since 2004.
Yes, you can trust MyPrepaidCenter. The company has a good reputation and has received positive reviews from customers.
MyPrepaidCenter allows customers to purchase and manage prepaid cards online. The company also offers customer support and account management services.
Yes, MyPrepaidCenter charges a small fee for each prepaid card transaction. The fee varies based on the type and amount of the prepaid card.
No, there are no hidden fees when using MyPrepaidCenter. The company is upfront about its pricing and fees.
MyPrepaidCenter guarantees the authenticity of all prepaid cards purchased through its website. The company also provides a refund policy for any issues with prepaid cards.
Like any company, MyPrepaidCenter has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.
MyPrepaidCenter is an independent prepaid card provider and is not affiliated with any other companies.
You can determine if MyPrepaidCenter is the right prepaid card provider for you by researching the company, reading customer reviews, and comparing its fees and features to those of other prepaid card providers.
Yes, MyPrepaidCenter offers prepaid cards for a variety of brands.
No, MyPrepaidCenter does not offer international prepaid cards. The company only offers prepaid cards for use within the United States.
No, MyPrepaidCenter prepaid cards cannot be personalized. The company provides cards with predetermined designs and denominations.
MyPrepaidCenter does not handle returns or exchanges for prepaid cards. Customers should follow the specific return policy of the merchant from which they made their purchase.
No, MyPrepaidCenter only offers prepaid cards.
MyPrepaidCenter provides customer support through email and a toll-free phone number.
Yes, MyPrepaidCenter updates its prepaid card selection regularly to ensure they are current and valid.
Yes, MyPrepaidCenter has a mobile app that allows customers to easily manage their prepaid cards on-the-go.
No, MyPrepaidCenter does not offer a loyalty program.
MyPrepaidCenter makes money by earning a commission from the brands whose prepaid cards are featured on the website. The company charges a small fee for each prepaid card transaction, which helps cover its operational costs.
Overview of MyPrepaidCenter.com complaint handling
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MyPrepaidCenter.com Contacts
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MyPrepaidCenter.com phone numbers+1 (888) 900-2347+1 (888) 900-2347Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number 48 48 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number 31 31 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number22%Confidence scoreAmerican Express Cardholders+1 (877) 227-0956+1 (877) 227-0956Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone numberLost & Stolen+1 (888) 842-0336+1 (888) 842-0336Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone numberDiscover® Cardholders (US & Canada+1 (801) 744-9918+1 (801) 744-9918Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number 1 1 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone numberDiscover® Cardholders (International+1 (888) 371-2109+1 (888) 371-2109Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone numberMasterCard Cardholders (US & Canada+1 (339) 234-6415+1 (339) 234-6415Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone numberMasterCard Cardholders (International+1 (877) 610-1075+1 (877) 610-1075Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number 2 2 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number 13 13 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone numberVisa Cardholders (US & Canada+1 (801) 214-8892+1 (801) 214-8892Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone numberVisa Cardholders (International
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MyPrepaidCenter.com emailsKent.Patterson@bhnetwork.com100%Confidence score: 100%Support
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MyPrepaidCenter.com addressState Highway 121 BYP, Suite 20, Lewisville, Texas, 75067, United States
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MyPrepaidCenter.com social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 02, 2024 - View all MyPrepaidCenter.com contacts
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