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Netflix Complaints 1418

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11:27 pm EST

Netflix Cuties

What a disgrace netflix. Cuties should be removed immediately! Deeply distubing. Will be cancelling my account if it's not removed.

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1:21 pm EDT

Netflix Cuties

Cuties
Absolutely disgusting movie I will be petitioning against Netflix choice of movies and any future movies alike and I sincerely hope after numerous complaints and you not listening to your customers concerns, that you will be called out for the dirt that you are and May I suggest you remove These dirty pedo's that run your show if not own it... filth
T Christophorou

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7:00 am EDT
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Netflix Cuties

Cuties needs to be took of Netflix it's disgusting it's exploitation and it's wrong I have cancelled my subscription with use until the program is removed I don't understand what human would think that this is appropriate for such young children the preview was enough for me it made me physically sick as I have a daughter that age remove cuties from you're screen before more people file complaints from what I'm reading on the papers all over Facebook where millions of people have Facebook 99 percent of the population are disgusted with you're new film or whatever it is you want to call it we call it disgusting child porn exploitation and the parents of these kids want to ashamed and also be charge and those innocent children took from there care my 10 year old still believes in Father Christmas an there 11 year olds on are screen been performed as sex slaves wrong the innocent children why not make it of adults why young kids because that's all they are babies remove it Netflix immediately.

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7:47 am EDT

Netflix Programming of “ Cuties”

I would like to give Netflix an opportunity to review the programming that allows "Cuties" to be a part of their Autumn lineup of shows. This program is in the poorest of taste and, perhaps unknowingly, promotes the objectification of children's bodies and in that same vein child pornography. How you choose to proceed will determine whether I remain a loyal paying customer of you business.

Thank you

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Larry Johnson612
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Sep 11, 2020 12:42 pm EDT

Netflix needs to take that show off of the air now!

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11:47 pm EDT
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Netflix "Cuties"

I am writing to say that I am not a Netflix customer, but have been considering it, since I hear so much about it. After hearing the controversy over the film "Cuties", I checked out several segments of considerable length online. I have seen children, and I know children. I have also seen pornography, and I know pornography. What Netflix is doing could not be more wrong. This is absolutely abhorrent, to treat young girls exactly, precisely like cheap strippers in a seedy, degrading barroom. It makes me physically ill. And I am not a prude by any reasonable standard. I do have respect for people, and place a high value on the protection of childhood. I'm absolutely appalled that, in the year 2020, with all that has been said and accomplished to address the evil of sexually exploiting the vulnerable, Netflix could ever have considered doing what they have done here. For money. For a filthy, lousy buck.
Netflix will have none of mine.
Ever.

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9:58 pm EDT

Netflix Produced shows

They have a constant systematic anti-white racist theme that I think is not only offensive, disgusting and evil but also harmful to viewers and especially youths. You are likely increasing their suicide rate which may be your goal. You're also exacerbating race relations which again may be your goal.

I'm mixed ethnicity with olive skin. I have a white parent. I don''t like my white side constantly attacked, especially when I feel how much privilege and societal butt-kissing my olive skinned side gets. The disparity is ridiculous.

Also you specifically attack tribally Germanic whites too often. I'm watching Freaks You're one of Us. Why did you feel the need to say that a superhero name "The Valkyrie", "sounds a bit Nazi-ish?" It's not. It predates the Nazis going back to at least the 17th century. It's pretty damn racist to smear my Nordic ethnic heritage with a Nazi comment. Nazis were a National Socialist Workers Party that was defeated through the fierce Nationalism of mainly other ethnically Germanic tribes who didn't want to live under Nazi rule. In other words, Nazis are pretty irrelevant.

Plus the Nordic civilization that believed in Valkries was NOT socialist/fascist, so why make the connection? You have convinced me of the need for a white civil rights movement to pressure companies like yours to stop with the constant anti-white racist bs. I'll also probably buy a Valkrie T-Shirt after this you racists. Plus I'd like an apology from Netflix & for you to edit out that line and the others like it in your various Netflix produced shows. Thank you!

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cwtpc
US
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Sep 11, 2020 4:12 am EDT

It's not a documentary, mate. Not having seen the film, it sounds like a bit of a punch line but if you choose to be offended by it, that's entirely on you.

Also, the swastika was a symbol of spirituality in Asian cultures but it's not the first thing you think of when you see it. Some things just have different connotations in people's minds regardless of their origin, simply because they were a part of more than one thing.

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11:14 am EDT
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Netflix Unauthorized charges

We do not use netflix but I continue to get a monthly charge and it is unauthorized. They charge my card ending in 4930. I want to hear back that there will be no further charges, and restetution made.
jonc.[protected]@gmail.com
We have not authorized anything to be charged, and have not used your service. Please respond with a resolution. I don't usually talk this much, but have to get to 350 characters

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cwtpc
US
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Aug 31, 2020 5:59 pm EDT

Check your local phone number on help.netflix.com and give them a ring, they'll at least block your card and refund the latest payment. You'll receive further instructions depending on the status of the account, but please do contact your bank/credit company to replace your card, somebody has your card details.

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B
5:06 am EDT

Netflix The business of drugs

Wow Netflix is dragging the gutter with this series. Let's make all mind altering drugs legal in the United States and that will stop the cartels from murdering poor people; that's the premise of this infomercial you call a documentary. That's a ridiculous assertion. Let's look at California.
How has weed legalization worked out in California? Not well. Because the greedy state government attached so many taxes to weed, buyers are still using illegal sources to get their drugs more affordably. This is exactly what will happen if the US decided to legalize say, cocaine. The feds would push the price of legal blow so high, no one would buy it. People would still be abused in poor countries and others would still be murdered.
The answer is to rehabilitate American drug users, build an effective border wall and to "morally re-arm" our self centered population, not cave in and sell the citizens to the Devil.

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11:35 am EDT

Netflix Normalizing pedophilia

The upcoming release of the film "Cuties" is a disgrace. Sadly, this is typical behavior from Hollywood as there has been a proven and recorded history of pedophilia within the elite community of Hollywood. For Netflix to release this film shows they are part of that community and are helping to normalize the sexual exploitation of children. This film should be BANNED from all platforms. I will be cancelling my subscription of Netflix if they actually do release this film produced about little girls "twerking" for mature audiences. This film is truly sickening and everyone at Netflix should be ashamed of themselves.

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8:24 am EDT

Netflix Cuties

[censored] you Susan Rice. [censored] YOU...Q.

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3:59 pm EDT

Netflix Preteen series "cuties" needs to be pulled!

I am writing in abhorrence related to the new series "Cuties" coming online early September. I read a complaint by another viewer to whom Netflix responded with some BS rhetoric not even addressing the show itself. Kids watch these shows and it is nothing if not disgusting how it normalizes sexuality in preteens with "twerking" and other such ridiculous movements but the outfits are not fit for children even on dance teams which have gotten out of hand because parents and spectators view these as "cute" (hence the name of the show without regard to the wrong message and values being taught. I would NEVER allow my daughter or granddaughter to parade around in this attire or engage in this kind of suspect behavior as it is setting them up for future problems. This is NOT about religion or its values, customs, and cultures. This is about exploitation plain and simple. Please show some respect for the bewildered adolescent in this country and shut this crap down...IMMEDIATELY!

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4:48 pm EDT
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Netflix Show about Epstein accuser

Dear Netflix You are all criminals and unethical, you put on the Accuser Virginia? who in the released documents by her own confession say she was on the streets and abused by an older man, she was already a minor prostitute  having run away from home. Why are you believing her story? Secondly, why did you not put the following Dershowitz information in the show? said Dershowitz, adding that he is in the process of filing suit as well against the entertainment company for defamation andbreach of contract."Netflix broke its contract with me. They had agreed that if I challenged her and if she said on camera that she did have sex with me, that Iwould have an opportunity to show the emails, to show the tape recordings. Igave them the emails, I gave them the tape recordings, and they willfully and deliberately didn't play them or show them in the series, " he said. You should do a documentary of Dershowitx, why have you not? I and many of us are angered with the way Netflix behaved badly, andwill not watch any of your series, and pray that Karma catches up with you criminals, supporting other criminal and lies. 

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4:36 pm EDT

Netflix Designated Survivor

I enjoyed this show very much. We binge watched it. We loved it and I usually don't watch political tv shows or movies. Please bring back another season.
The first 2 seasons had very little cussing. However, I would prefer that you please tone down the language and the gay sex scenes. I have no problem with the gay kissing scenes.
I don't like the way that the show ended. Please continue the series.

Thank you,
Kathy Billingsley
[protected]

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3:12 am EDT

Netflix Show big mouth

This show is nothing more than cartoon style child pornography. Even the name of this show suggests children performing oral sex on an adult male. Portraying any child, including an animated child, engaging in any for of sexual act, including nudity of themselves, seeing naked adults, masterbating, showing closeups of their private parts, sexually explicit content, sexual language, and more.

This show is in complete violation of federal codes: 18 U.S.C. § 2251, 18 U.S.C. § 2251A, 18 U.S.C. § 2252, 18 U.S.C. § 2252A, 18 U.S.C. § 2256, and 18 U.S.C. § 2260 (https://www.justice.gov/criminal-ceos/citizens-guide-us-federal-law-child-pornography), and should immediately be taken off the air!

These federal code states: Images of child pornography are not protected under First Amendment rights, and are illegal contraband under federal law. Section 2256 of Title 18, United States Code, defines child pornography as any visual depiction of sexually explicit conduct involving a minor (someone under 18 years of age). Visual depictions include photographs, videos, digital or computer generated images indistinguishable from an actual minor, and images created, adapted, or modified, but appear to depict an identifiable, actual minor. Undeveloped film, undeveloped videotape, and electronically stored data that can be converted into a visual image of child pornography are also deemed illegal visual depictions under federal law.

Notably, the legal definition of sexually explicit conduct does not require that an image depict a child engaging in sexual activity. A picture of a naked child may constitute illegal child pornography if it is sufficiently sexually suggestive. Additionally, the age of consent for sexual activity in a given state is irrelevant; any depiction of a minor under 18 years of age engaging in sexually explicit conduct is illegal.

Federal law prohibits the production, distribution, reception, and possession of an image of child pornography using or affecting any means or facility of interstate or foreign commerce (See 18 U.S. C. § 2251; 18 U.S. C. § 2252; 18 U.S. C. § 2252A). Specifically, Section 2251 makes it illegal to persuade, induce, entice, or coerce a minor to engage in sexually explicit conduct for purposes of producing visual depictions of that conduct. Any individual who attempts or conspires to commit a child pornography offense is also subject to prosecution under federal law.

Federal jurisdiction is implicated if the child pornography offense occurred in interstate or foreign commerce. This includes, for example, using the U.S. Mails or common carriers to transport child pornography across state or international borders. Additionally, federal jurisdiction almost always applies when the Internet is used to commit a child pornography violation. Even if the child pornography image itself did not travel across state or international borders, federal law may be implicated if the materials, such as the computer used to download the image or the CD-ROM used to store the image, originated or previously traveled in interstate or foreign commerce.

In addition, Section 2251A of Title 18, United States Code, specifically prohibits any parent, legal guardian or other person in custody or control of a minor under the age of 18, to buy, sell, or transfer custody of that minor for purposes of producing child pornography.

Lastly, Section 2260 of Title 18, United States Code, prohibits any persons outside of the United States to knowingly produce, receive, transport, ship, or distribute child pornography with intent to import or transmit the visual depiction into the United States.

Any violation of federal child pornography law is a serious crime, and convicted offenders face severe statutory penalties. For example, a first time offender convicted of producing child pornography under 18 U.S. C. § 2251, face fines and a statutory minimum of 15 years to 30 years maximum in prison. A first time offender convicted of transporting child pornography in interstate or foreign commerce under 18 U.S. C. § 2252, faces fines and a statutory minimum of 5 years to 20 years maximum in prison. Convicted offenders may face harsher penalties if the offender has prior convictions or if the child pornography offense occurred in aggravated situations defined as (i) the images are violent, sadistic, or masochistic in nature, (ii) the minor was sexually abused, or (iii) the offender has prior convictions for child sexual exploitation. In these circumstances, a convicted offender may face up to life imprisonment.

It is important to note that an offender can be prosecuted under state child pornography laws in addition to, or instead of, federal law.

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6:24 pm EDT

Netflix Language settings affect amount of shows on netflix

In my native language Finnish, in which my netflix has been registered to, some shows are not shown even though they are accessible on netflix. One such show is a chinese drama "the untamed", which was not accessible when my netflix language was set as Finnish. It became accessible only after I changed the language to English. This is not a licensing issue since the show is accessible on the same region. It's simply a language issue. I don't really want to switch the language of my netflix when I wish to watch certain shows. And I certainly don't want to check every language to see, which shows I would be able to watch in this region.

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cwtpc
US
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Jul 13, 2020 2:39 pm EDT

Are you using a VPN?

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11:55 am EDT
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Netflix Deducted twice money out of my account for registration

I registered my Netflix account on the 21 June 2020 and registration fee was deducted out of my account the 23 June 2020 again money deducted out of my account now I'm struggling to get my money back

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12:38 pm EDT

Netflix Rating of white lines

This series is rated at 15. In the first episode (which is the only episode I watched) there was an orgy. Naked bodies performing sexual acts. I challenge and parent of 15 yr old child to watch this and agree it is appropriate for the age group. It should be rated as mature or 18. There is also drug taking by animals, but you come to expect that now. I have infomed neflix but nothing has changed. I am not against the show its just the rating that is inappropriate for the content.

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12:37 am EDT

Netflix Customer service

I just contacted netflix because we could no longer access our account - the message was netflix didn't recognize our address. Customers service said it was hacked so we went through the process of resetting our entire account. When I asked what they would do about the payments we had made they said they could not refund them as our account showed utilization. Utilization by the hacker of all things... The crazy part of this is even when they tell us we were hacked we have to pay for the hackers use...

Netflix, there is a reason why investors have started shorting your stock - for customer service amazon and disney plus have you soundly trounced from a customers service perspective.

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cwtpc
US
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May 27, 2020 3:04 pm EDT

Just how long did you wait to contact them? You get billed once a month with no additional pay per view purchases available, if you can't sign in and wait for months before contacting them about it, that's on you.

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5:11 pm EDT
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Netflix Account was hacked, and charged even after termination of service

I contacted Netflix customer service on 05/12/2020 regarding a hack on my netflix account which resulted in 3 month charges while my account was both inaccessible and canceled by me prior to the hack. My Netflix account has now been removed at my request.

I had canceled my account with Netflix in Feb 2020, however found out from customer service on 05/12/2020 that the account wasn't actually canceled but put on "hold". Based on information provided by Netflix customer service, it turns out that my account was hacked on a device I had used while traveling and I wasn't informed of the incident. The hacker was able to use my account after I had canceled it, change the email address and password, change the plan, language, while I was still being billed and unaware of the changes happening.

This is both outrageous, for a simple security check with a code verification by email would have prevented all of this from happening.
I therefore hold Netflix fully responsible for the incident and lack of clarity:
1. I was never informed that when I canceled my account it was still active,
2. My credit card information was saved int he system without my consent.

Customer service has initiated a reimbursement of only the current month (May 2020). I request Netflix reimburse me the March and April charges on my account which wasn't feasible by their customer service I called.

I will also file a complain with the Better Business Bureau.

my email for response:
[protected]@gmail.com

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Done With Netflix
US
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Sep 08, 2020 1:18 pm EDT

My netfix account was hacked and I learned several important things people need to know.
Sorry for the novel below.
1) netfilx will cancel the account but that is different from deleting an account. If it was hacked and canceled it can also be reactivated by the hacker. Netflix won't tell you this.
2) netflix won't offer to remove your credit card from the account to avoid potential charges from the hacker. You need to specifically request to have your card removed.
3) you can have your account deleted, but they don't make that easy. You can't speak to a person.They won't give you a phone number. They want you to email a request in. Keep in mind someone has already used your email address maliciously.

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cwtpc
US
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May 21, 2020 5:55 pm EDT

A lot of words you're throwing around there. Let's go through some of them.
- Your account wasn't hacked. Someone knew your email and password combination, or you left yourself signed in on a shared device while traveling. If your device was hacked, do change passwords to -all- services you used on said device.
- Do you have an email confirming that your account was canceled? Go have a look, I'll wait. If your account was on hold, you'll find one asking you to update your payment method to continue watching (you basically didn't have enough balance on your account), and later one informing you of your email having been changed when someone had gained access to your account. By the way, being away on travels and not reading your mails is no reason to moan about not having been informed about things.
- If the account was yours to begin with, you will have given permission to charge your credit card for monthly billing when registering. The billing information was saved -and kept- in the system because you never indicated you wanted anything done about the situation before.
Finally, the silver lining: you've learned a valuable lesson that is to check your credit card statements and read your emails. Surely that's worth the ~$20 you're out of pocket.

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3:45 am EDT
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Netflix Shows

I wanted to ask if you could put trigger warnings with your show descriptions. It can get really disturbing when you see something that was unexpected. Things like fighting, torture or abuse can hit people with trauma very hard and it would make things a lot easier because we wouldn't have to stop watching a show we just started because we didn't know there would be triggers. I thought of this complaint while watching [censored] and it ended in a panic attack.

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About Netflix

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Netflix is a popular streaming service that offers a vast collection of movies, TV shows, documentaries, and original content to its subscribers. The platform has revolutionized the way people consume entertainment, allowing them to watch their favorite shows and movies anytime, anywhere, and on any device.

Netflix was founded in 1997 as a DVD-by-mail service, but it has since evolved into a streaming giant with over 200 million subscribers worldwide. The platform's success can be attributed to its user-friendly interface, personalized recommendations, and affordable pricing.

One of the most significant advantages of Netflix is its extensive library of content. The platform offers a wide range of genres, from action and adventure to romance and comedy, catering to the diverse tastes of its subscribers. Additionally, Netflix has invested heavily in producing original content, including award-winning shows like Stranger Things, The Crown, and Narcos.

Another key feature of Netflix is its ability to personalize recommendations based on a user's viewing history. The platform uses algorithms to analyze a user's viewing habits and suggests content that they are likely to enjoy. This feature has made it easier for users to discover new shows and movies that they may not have otherwise found.

Netflix is also available on a variety of devices, including smartphones, tablets, smart TVs, and gaming consoles. This flexibility allows users to watch their favorite content on the go or from the comfort of their own homes.

In conclusion, Netflix has become a household name in the entertainment industry, offering a vast collection of content, personalized recommendations, and accessibility across multiple devices. Its success has paved the way for other streaming services, and it continues to be a leader in the industry.
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Overview of Netflix complaint handling

Netflix reviews first appeared on Complaints Board on Sep 1, 2006. The latest review Double overlapping languages was posted on Jul 11, 2024. The latest complaint videos and movies won't stream was resolved on Oct 04, 2019. Netflix has an average consumer rating of 1 stars from 9654 reviews. Netflix has resolved 68 complaints.
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