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4.4 19 Reviews 1418 Complaints
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Netflix Complaints 1418

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T
4:04 am EST

Netflix how you keep getting rid of the good shows

You need to put teen wolf back on Netflix, so many people are missing it. You put on vampire diaries again but why not teen wolf it was actually one of the best shows on and the main reason why I have Netflix I keep waiting for it to come back and if ain't so if you wouldn't mind would you please hurry up and put it back on it would be very much a appreciated. So once again...
PUT TEEN WOLF BACK ON PLEASE! 🙂

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S
4:08 pm EST

Netflix drag queen cartoon

I beg you to stop production and plans for this perverted program that is unsuitable for anyone. Please do not pervert and poison the children of our land. They deserve better programming choices.

These type programs will only confuse children and introduce them to porn and perversion. Nothing good can come from this.

Your wicked programming is why I and countless others have stopped our association with Netflix. I used to love your company and was a customer for many, many years.

Sheryl Chandler

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cwtpc
US
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Jan 29, 2020 2:20 am EST

Programming choices, that's just what they are :-) People can choose what they watch.

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S
2:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Netflix reopening of old account and double charges

I was double charged for Netflix in Deccember. I was able to have my bank reverse the charge but when I called to let the staff know what was happening, they blamed me for the incident. I asked for a supervisor but when she got on the line, she also blamed me for the isssue. She states that when someone logged into the old account, that authorized them to start chanrging for that account again. This is incorrect and I should have received a notice that the account was closed. It shouldn't have just started to get charged again. I am very upset about this, and I believe Netflix has committed fraud.

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cwtpc
US
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Jan 29, 2020 2:23 am EST

Your account didn't just magically re-activate itself, someone had to log in and open it. Could be a kid by accident if you hadn't signed out from a tv for example, but it was done from the user end. They also send you an email when this happens.

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I
3:46 pm EST

Netflix got rid of friends

Hello, I am very bummed that I am not able to watch Friends on Netflix anymore. This is by far one of the most popular TV shows ever made. Who ever made the decision to get rid of Friends was clearly not in their right mind. This is my favorite TV show and I will get rid of my account with Netflix now because I can't watch it anymore. I will be switching to a different streaming service that did not make the stupid decision to get rid of friends, if you guys don't get it back onto Netflix. Please if possible get Friends back on Netflix, a LOT of people are not happy about it.
Thanks.

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P
2:23 am EST

Netflix will not open on my tv

When I choose the Netflix icon the screen goes blank. Other online services like YouTube or itv work just fine. We are connected thru the Australian NBN network and access it thru an Apple TV box. Not sure what else you want me to say. We pay $10 /month for no service. Not acceptable.
Can you please tell me why you have slowed our service to non existent.

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cwtpc
US
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Feb 01, 2020 2:54 am EST

Is it a black screen you're getting? And do you hear sound in the background even though the screen doesnt show the picture?
You can find the troubleshooting for this on help.netflix.com

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F
2:38 pm EST

Netflix movies

Netflix has some really good shows my issue is with all the following movies in any foreign language such as spanish, russian and japenese shows that are not dubbed in English and one has to read along with the viewing. How can one even enjoy the movies anymore? Don't tell me you can't dub the content of the story. I'm told that their excuse is because those are the most people that request the service and the same goes for Dish TV which by the way Netflix and Dish should cut the prices if they can't provide English speaking Foreign movies. They need to give the customers the choice to only pay for the movies or shows that are in English only.
Fed up Looks like antenna and renting movies only when needed is the way to go.

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11:25 am EST
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Netflix show cancelled

Hello there,
I just found out that the most amazing show I've seen on your platform has been cancelled. It's just sad that women-led projects, that speak from a specific female experience and that actually address important societal issues (that still matter today) are not worth of renewing in your eyes. I'm talking about Anne with an E.
I was truly amazed by this show. And I didn't even realised it was on Netflix until the last season started. Is it possible that the problem wasn't lack of audience or the show performance? Is it possible that the show was overlooked because it was too feminine? How come I have never heard of this show until now?
I'm a 31 year old woman from Portugal and I absolutely adored this show. I cried, I laughed and I felt deeply connected to this beautiful story. So much that this is the first time I write  to complain and put into words my appreciation for a show. This is the truth.
It is really better than the vast majority of what's on Netflix and it's being cancelled. I can't understand this. 
I realize you have to fund new shows so that more people sign up. But please consider continuing the good ones.
Sincerely,
Patrícia Mariano

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M
6:06 pm EST

Netflix subscription said free trial but when my creditcard statement came, I was charged. also, rude costumer service and supervisor on chat today

My email: [protected]@gmail.com

1st Complaint:

I clicked the free trial add and followed the instructions and have used netflix believing that it was for free, but when my creditcard statement came just today, I found out that I was charged.. your subscription page is very deceiving.. even the email notification doesnt have a word saying clearly that it was not on free trial, it only seems to be a premium one with some amount but doesnt have the words "not free trial"

2nd Complaint: Very Rude Costumer Service and Supervisor on your chat support
-not even appologetic of the inconvinience this has caused me

See attached chat conversations for full details of both complaints..

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cwtpc
US
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Jan 13, 2020 1:09 pm EST

The chat pic too small to read, but 1) it will have clearly said that it will start as a paid membership and 2) the customer service aren't there to apologize to you for your own mistakes.

air.irregulations@asia.com
air.irregulations@asia.com
FK
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Jan 11, 2020 6:49 pm EST

complaint to the court:
50USD fee in county court in civil case till US$ 5000 value
assitanse of lawyer /legal professioanl 200-500US$ - refunduble if case is won

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K
1:22 am EST

Netflix medical police series

Dear Netflix, this new TV series medical police opens up with three Medical doctors with the continent of Africa as its backdrop before you push play. The opening scene is an attempt at satire at best but is very short-lived with lack of humor missing the mark completely. Then the overtures of insensitivity and racist microaggressions as they looking that look look at different patients and make judgment calls in Brazil. What else do they do the script is poorly written for she's asking for a ride when she could easily get a taxi or an Uber or Lyft because in Brazil yes they do have Ubers and Lyft rides. The script feels like it is 1980s i best. The acting is very poor and it is Laden with a lot of racial microaggressions about other people despite the story and premise being about viruses.

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R
12:46 am EST

Netflix portraying jesus as gay

Currently (January 2019) Netflix is streaming a film where Jesus is being portrayed as being gay. I have seen numerous advertising billboards where this film is being promoted. While it is no crime to be gay in the UK, to portray Jesus as such is causing great offence to the Christian community. We worship Jesus as God, the second person of the holy Trinity and portraying Him is blasphemous in the extreme.
The only resolution to this is for Netflix to be barred from streaming this film in the UK and offer a public apology.

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H
10:21 pm EST

Netflix the content of netflix shows.

I am writing this complaint to state that Netflix shows are getting harder to enjoy because the content can be too sexually explicit. Also, there is almost always a seen of homosexuality (an intimate encounter between 2 homosexuals) on a show. It's just expected in every show I begin to watch. I know what's coming. Also, the shows have too many sexual scenes. Give me more story. Why does everything have to be so dirty? Can the writers just keep it clean. It seems like a porn show. I can't just sit and relax and watch a clean show. All the shows have an immoral scene. It seems like the writers of this shows are sick, "sexually sick" and they want to lure people to watching the shows. You're trying to change culture with your shows. Making things seem normal through your shows like sexual scenes among anyone gay or straight. Netflix is not family friendly. I am seriously considering ending my subscription. I would like a cleaner Netflix. It really sucks. There's not much clean shows and even a show that initially seems clean deviates to something that is not clean. It's like the writers have to put it somewhere in the story some how. It really is disappointing.

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Abbie Kemp
US
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Jan 14, 2020 1:01 am EST

I am writing this because you should put Sons of Anarchy on the Netflix shows page

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R
7:17 am EST
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I've cancelled my account 3 times and I'm still being charged with the last attempt Jan. 5, 2020. . I spoke with a CS person and he was rude and would not listen to what I was saying. He was argumentative and kept taking over me. Very unprofessional. I don't know if it was cancelled or not. I requested to speak to a supervisor, which made him angery. He put me on hold and I waited for sometime and no one ever picked up.

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2:49 pm EST
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As I was scrolling for a movie to watch, I stumbled upon a title for a documentary that said "Don't f**k with cats". I didn't watch it, but was given a pretty good idea of what it was about from the title and picture on the screen. After researching the documentary, I was horrified that Netflix would make this available to the public. I find it disgusting...

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S
9:10 pm EST
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It seems almost everything new lately is in another language! Please post it's in another language so it is easy to see without having to go into the movie and watch the beginning. it seems every time I try to view a movie lately it's in a foreign language! This is still America right? Please get more American titles and make it easier to know if they are not in English...Thank you

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M
2:17 am EST
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This show is abhorrent and disgusting. It features children as the main characters who are not even in 8th grade yet; this 11-12 years old in a series of lewd acts and sexual stories including but not limited to beastiality, incest, and sexual innuendos with adults and vice versa. There are "hormone monsters" that follow these children around and masturbate...

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4:29 am EST
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I can no longer access my account that I pay for. Someone hacked my account i tried to boot them by changing passwords says my password Is wrong so i try to reset it wont let me so I boot every device off of the account and now I cant access it cuz apperantly I dont no my own password I'm gonna cancel my services and never come back to netflix if this isnt fixed asap

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J
3:27 pm EST
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The new user interface for Netflix is so bad I am seriously thinking about canceling my service. Netflix use to have the best UI but now it is so disorienting by opening and collapsing each movie title. The constant shifting and changing of the screen makes it impossible to browse movies. Combine that with the auto play of clips/starting the movie and it...

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A
10:46 pm EST

Netflix you taking off friends

Friends is my favorite show, and I do not appreciate you taking it off. So please keep it, it's the only thing I watch. I'm not sure your reasoning for taking it off but whatever it is you should work through it, not trying to be rude. So I would greatly appreciate if you kept it, and took something else off, like something that isn't watched that much, thank you.

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R
9:21 pm EST
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Netflix decided to gut their DVD service, I sent DVD on 12/26/19 Thursday and because they shut down on weekends including sub-service on Fridays, I will receive my new DVD on 1/2/19 (one week later). I called the 800 phone/Netflix crew was uncaring and didn't care if I closed my account, a supposed manager, Aaron, who didn't provide his last name, he wa...

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T
8:15 pm EST

Netflix the tv show friends

I have been watching friends every year for countless years I am upset that you guys are taking it off Netflix this tv show is the only reason why I subscribe to Netflix I think you guys should keep it on there because a lot of people love the show and pay for Netflix just to watch it it you could do something about it I would mean the world to me. Thank you

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About Netflix

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Netflix is a popular streaming service that offers a vast collection of movies, TV shows, documentaries, and original content to its subscribers. The platform has revolutionized the way people consume entertainment, allowing them to watch their favorite shows and movies anytime, anywhere, and on any device.

Netflix was founded in 1997 as a DVD-by-mail service, but it has since evolved into a streaming giant with over 200 million subscribers worldwide. The platform's success can be attributed to its user-friendly interface, personalized recommendations, and affordable pricing.

One of the most significant advantages of Netflix is its extensive library of content. The platform offers a wide range of genres, from action and adventure to romance and comedy, catering to the diverse tastes of its subscribers. Additionally, Netflix has invested heavily in producing original content, including award-winning shows like Stranger Things, The Crown, and Narcos.

Another key feature of Netflix is its ability to personalize recommendations based on a user's viewing history. The platform uses algorithms to analyze a user's viewing habits and suggests content that they are likely to enjoy. This feature has made it easier for users to discover new shows and movies that they may not have otherwise found.

Netflix is also available on a variety of devices, including smartphones, tablets, smart TVs, and gaming consoles. This flexibility allows users to watch their favorite content on the go or from the comfort of their own homes.

In conclusion, Netflix has become a household name in the entertainment industry, offering a vast collection of content, personalized recommendations, and accessibility across multiple devices. Its success has paved the way for other streaming services, and it continues to be a leader in the industry.
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Overview of Netflix complaint handling

Netflix reviews first appeared on Complaints Board on Sep 1, 2006. The latest review Double overlapping languages was posted on Jul 11, 2024. The latest complaint videos and movies won't stream was resolved on Oct 04, 2019. Netflix has an average consumer rating of 1 stars from 9654 reviews. Netflix has resolved 68 complaints.
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