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NetFlorist

NetFlorist review: Non-delivery of an item

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Author of the review
7:12 pm EDT

Wow after reading all the terrible reviews on Hello Peter I should have known better than to use Netflorist for one of the most important days of the year! Mothers Day! I had a similar issue where a gift I ordered for my Mom was out of stock and Netflorist didnt even bother to inform me! I had to find out from my Mom today when the item was not delivered! How pathetic and disgraceful is this service from Netflorist? The worst part was that I ordered a PERSONALISED gift! So they definitely knew in advance that the item was out of stock as I'm certain there is a lead time to do the personalization! So they knew the item was out of stock and just didnt bother to inform me! If they atleast informed me I could have made alternative arrangements for another gift! They also just offered me a refund! That's obvious! They HAVE to refund me because they didnt deliver! But does that compensate for ruining a Mother's Day? NO! It does NOT!

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  1. NetFlorist Contacts

  2. NetFlorist phone numbers
    +27 861 300 600
    +27 861 300 600
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    South Africa
    +27 112 878 200
    +27 112 878 200
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    International
    +44 808 238 7513
    +44 808 238 7513
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    United Kingdom
    +65 31 576 418
    +65 31 576 418
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    100%
    Confidence score
    Singapore
    087 135 0005
    087 135 0005
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  3. NetFlorist emails
  4. NetFlorist address
    Rivonia, South Africa
  5. NetFlorist social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
NetFlorist Category
NetFlorist is ranked 8 among 73 companies in the Flower Delivery category