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CB Apparel New Balance Athletics slippery soles and soles turning loose
New Balance Athletics

New Balance Athletics review: slippery soles and soles turning loose 10

R
Author of the review
7:19 pm EST
Review updated:
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while walking on damp floors the soles are very slippery and dangerous. I have to be very careful or it could be bad. Today I noticed part of the sole turning loose and now it could trip me up. This is my first pair of new balance shoes and might be my last.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

10 comments
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Bruce Cropper
US
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Nov 01, 2015 8:15 pm EST

I am still suffering after 6 weeks from a shoulder injury resulting from going for an unexpected skate on wet concrete. I have been using New Balance shoes for decades, and this is the first time I have found them to be super slippery. I am almost certain that they have changed the composition of the soles since the previous pair.

B
B
Bruce Cropper1
US
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Dec 16, 2015 4:23 pm EST

Update: Now 13 weeks, and shoulder still needing treatment although much improved. The local (New Zealand) distributor and the shop from which I bought these shoes have been singularly unhelpful thus far in meeting my serious concerns about these dangerous shoes, and have resorted to lame excuses and misinformation. Very disappointing. It looks as if both the manufacturer and the retailer are going to lose a long term customer, who (in his opinion) has a justified grievance.

C
C
Carolinefagin
US
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Aug 20, 2016 12:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The bottoms of my new balance all terrains are super slippery on damp or wet tile or concrete. It was like walking on ice! I am going to try to scuff them up.

F
F
FireDog1946
US
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Dec 21, 2016 9:24 pm EST

You have to remove the manufacturing glaze with a rasp.

K
K
Karen bv
US
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Aug 24, 2022 2:24 pm EDT

I broke my hand falling while wearing these shoes. After my 3rd fall I put them away for a class action suit later.

R
R
Rafal Komarnicki
US
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May 29, 2023 8:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had the same problem - unfortunately with a sad result. While taking pictures on a slight wet slope (concrete) - the shoes literally slipped out from underneath. The effect of bruise damage to the elbow - I can say goodbye to swimming for 2 years. Those standing next to me on the same surface had no such problems ... I avoid the product from a distance - a lasting souvenir of health

M
M
MaRi Lu
US
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Jul 19, 2023 10:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a pre loved NB rubber shoes, it looks still new and not much used. I understand now why it was sold because the sole is slippery on wet floor. This led me searching if there are concerns similar to this, and sad that the shoe line need to look into this.

P
P
Plovdiv
Brisbane, AU
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Aug 07, 2023 7:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

What was the answer to slippery New Balance shoes

If no satisfactory answer I’ll be putting mine in the garbage bin before I end up in hospital

C
C
Catherine Chambliss
US
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Aug 14, 2023 2:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

At the suggestion of my pediatrist I just bought some New Balance walking shoes last month. When I tried them on in the store they felt fine. But now that I've worn them for a few weeks I'm finding out that the bottom of the shoe has no grip and they are very very slippery! In stores and restaurants I literally have to hold on to my husband or a shopping cart. Today in a restaurant it was like standing on a wet sheet of ice! I paid $174 for these shoes and now I'm so disappointed. I'm a senior citizen and sure can't afford to slip and fall or afford more pairs of shoes. :( Does anyone have any suggestions on how to make the bottoms less slippery?

P
P
PRabun
US
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Nov 15, 2024 10:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was selling a pair that are really nice but decided to keep them myself. They look so cute on and great colors! But! I am so glad I "kept" them because I have been wearing them and they are SLIPPERY! OMG. They are going straight in the trash. SO sad because they're so cute and make my feet look little!

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    Brighton Landing, 100 Guest Street, Brighton, Massachusetts, 02135-2088, United States
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