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Nordstrom Rack

Nordstrom Rack review: they provided damaged item 10

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6:02 am EST
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4 weeks ago I placed large order on the website www.nordstromrack.com. I paid money and the seller informed me that my order would arrive within 28 days. I waited and got the package, but it arrived in damaged condition and was torn. Also it turned out that they fooled me and overcharged as well. I sent multiple emails to the seller and asked to provide money back, but the seller refused and told me a lot of unpleasant and inappropriate. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

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NeneS
US
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Aug 20, 2018 5:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I would like to make a complaint against the cashier Matthew b. He charge me for 3 items instand of 2 and returned the wrong item as well. You have to watch them very closely. I tried to return and the cashier had to return the transaction all over again. The cashier need to be watching what they do you shouldn't have to watch them.

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Ellen Dieringer
US
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Aug 20, 2018 6:56 pm EDT

Please just let me know how to track my purchases and how to make my purchases tax except . My account does not come up when I log in. I would like to track my packages I sent to my son.
Truly, Elle

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Mivy
US
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Sep 02, 2018 3:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was told i could not go into my husbands dressing room because a mother with her child were offended. Yet it was okay with the employee that she use the handicap dressing room ( guess her thoughts and opinions are relevant) Note that these where both men and women's rooms all together. When did one persons opinion dictate what is right or wrong.

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Steve Hollywood
US
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Nov 12, 2018 8:48 pm EST

I did not realize Nordstrom was making political decisions based on a recent boycott by liberals of a line of clothing you carried, you bow down to for economic purposes. I never believed Liberals were as tolerant as they claimed anyway. I'll shop elsewhere now.

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jerseygirl1202
US
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Aug 22, 2022 8:08 pm EDT

Neither of the two phone number listed on your site do not work.

If you website was capable of taking care of questions then maybe you should consider hiring someone for customer service to answer the phone.

Or consider having a publish a phone number that actually works

Think about goo business

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Ann Watson-yocovelli
US
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Aug 05, 2023 2:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Will not charge this is only 5 months old it's really unfortunate I buy a lt of things and I am extremely dissatisfied with this I would like to have a replacement was bought in January on my visa card Ann yocovelli

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Bl59
Seattle, US
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Sep 30, 2023 4:26 am EDT

NordstromRack Employee Name Was Navinder Store # 14 reg. 4902 Trans #6062 Very Professional Went Out Of Her away To Help Me Get My Account Correct . Her Professionalism Was Great

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Marty Sobkowicz
East Chicago, US
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Oct 11, 2023 4:56 pm EDT

Great service provided in store #265 Megan M was my cashier great job very pleasent.

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Los Angeles Recording Studio
US
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Jul 23, 2024 4:34 am EDT
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Nordstrom at the Fashion Place Mall in Murray Utah has a problem with sex traffickers targeting store clerks. I'm posting a picture of two Hispanic men that tried to abduct a store clerk the day before. This happened in May 2024 in the women's department. Read the Bloomberg report on Nordstrom and sex trafficking. They are tied to Jeffrey Epstein

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Jill Marie Ott
US
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Nov 17, 2024 5:05 pm EST
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Went to Nordstrom Rack in Brentwood Tn on vacay and picked up a 3 pack of woman's underwear, One pair is falling apart. They were 14.99 for the 3 pack I thought you had better quality than this

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