Menu
For Business Write a review File a complaint
Norton

Norton review: All of their products 1

D
Author of the review
10:45 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have used Norton in the past and present. Recently, though I feel I've been nickeled and dimed for different products. I went to upgrade utilites and then had both utilities on my computer. Someone did help get this straightened out but I was also overcharged for the initial amount that was offered. I spent a better part of the day working with Norton to try and get this straigtened out. I could not sign on my norton account which I told each customer service rep. I was unable to. I had my cell number as an extra safety feature. I was not getting the text message with the code, however, I was getting text messages. No one seemed to be able to help. I was told to wait a couple hours and try again. That did not work, and the morning could not sign again. I will call the number given for assistance because I'm tiered of this back and forth with AI and then a rep. who cannot help. It seems to me they could send a code via email but that was never offered. I'm trying again this afternoon and if I cannot not I will be leaving Norton.

Desired outcome: I want to view my account and print out my account numbers as I have in the past.

Confidential Information Hidden: This section contains confidential information visible to verified Norton representatives only. If you are affiliated with Norton, please claim your business to access these details.

1 comments
Add a comment
S
S
S. Cole
Aug 12, 2024 8:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Norton seems to be turning tech support into a marathon. Could’ve been worse — you managed to get some of it sorted, even if it felt like pulling teeth. Hopefully, they realize that keeping a loyal customer shouldn't require jumping through endless hoops.

More Norton reviews & complaints

Norton - fraud and scam 1400
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Norton - unauthorized payment 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Norton - credit card being charged after I cancelled the renewal 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Norton - norton finance - like net66 - just can't keep a promise.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Norton - unauthorised payment taken by norton
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Norton - security software has been removed and you have removed fees from my bank
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Norton Contacts

  2. Norton phone numbers
    1800 680 026
    1800 680 026
    Click up if you have successfully reached Norton by calling 1800 680 026 phone number 235 235 users reported that they have successfully reached Norton by calling 1800 680 026 phone number Click down if you have unsuccessfully reached Norton by calling 1800 680 026 phone number 129 129 users reported that they have UNsuccessfully reached Norton by calling 1800 680 026 phone number
    65%
    Confidence score
    Australia
    +1 (800) 720-7898
    +1 (800) 720-7898
    Click up if you have successfully reached Norton by calling +1 (800) 720-7898 phone number 0 0 users reported that they have successfully reached Norton by calling +1 (800) 720-7898 phone number Click down if you have unsuccessfully reached Norton by calling +1 (800) 720-7898 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +1 (800) 720-7898 phone number
    Singapore
    +1 (800) 441-7077
    +1 (800) 441-7077
    Click up if you have successfully reached Norton by calling +1 (800) 441-7077 phone number 0 0 users reported that they have successfully reached Norton by calling +1 (800) 441-7077 phone number Click down if you have unsuccessfully reached Norton by calling +1 (800) 441-7077 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +1 (800) 441-7077 phone number
    Thailand
    +1 (800) 944-0586
    +1 (800) 944-0586
    Click up if you have successfully reached Norton by calling +1 (800) 944-0586 phone number 0 0 users reported that they have successfully reached Norton by calling +1 (800) 944-0586 phone number Click down if you have unsuccessfully reached Norton by calling +1 (800) 944-0586 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +1 (800) 944-0586 phone number
    Colombia
    +1 (855) 815-2726
    +1 (855) 815-2726
    Click up if you have successfully reached Norton by calling +1 (855) 815-2726 phone number 9 9 users reported that they have successfully reached Norton by calling +1 (855) 815-2726 phone number Click down if you have unsuccessfully reached Norton by calling +1 (855) 815-2726 phone number 8 8 users reported that they have UNsuccessfully reached Norton by calling +1 (855) 815-2726 phone number
    6%
    Confidence score
    United States
    +1 (800) 745-6034
    +1 (800) 745-6034
    Click up if you have successfully reached Norton by calling +1 (800) 745-6034 phone number 3 3 users reported that they have successfully reached Norton by calling +1 (800) 745-6034 phone number Click down if you have unsuccessfully reached Norton by calling +1 (800) 745-6034 phone number 2 2 users reported that they have UNsuccessfully reached Norton by calling +1 (800) 745-6034 phone number
    20%
    Confidence score
    Canada
    +64 800 174 089
    +64 800 174 089
    Click up if you have successfully reached Norton by calling +64 800 174 089 phone number 3 3 users reported that they have successfully reached Norton by calling +64 800 174 089 phone number Click down if you have unsuccessfully reached Norton by calling +64 800 174 089 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +64 800 174 089 phone number
    100%
    Confidence score
    New Zealand
    +44 207 616 5600
    +44 207 616 5600
    Click up if you have successfully reached Norton by calling +44 207 616 5600 phone number 23 23 users reported that they have successfully reached Norton by calling +44 207 616 5600 phone number Click down if you have unsuccessfully reached Norton by calling +44 207 616 5600 phone number 16 16 users reported that they have UNsuccessfully reached Norton by calling +44 207 616 5600 phone number
    18%
    Confidence score
    United Kingdom
    +353 16 011 906
    +353 16 011 906
    Click up if you have successfully reached Norton by calling +353 16 011 906 phone number 5 5 users reported that they have successfully reached Norton by calling +353 16 011 906 phone number Click down if you have unsuccessfully reached Norton by calling +353 16 011 906 phone number 5 5 users reported that they have UNsuccessfully reached Norton by calling +353 16 011 906 phone number
    Ireland
    +43 150 159 6004
    +43 150 159 6004
    Click up if you have successfully reached Norton by calling +43 150 159 6004 phone number 0 0 users reported that they have successfully reached Norton by calling +43 150 159 6004 phone number Click down if you have unsuccessfully reached Norton by calling +43 150 159 6004 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +43 150 159 6004 phone number
    Austria
    +32 22 566 625
    +32 22 566 625
    Click up if you have successfully reached Norton by calling +32 22 566 625 phone number 0 0 users reported that they have successfully reached Norton by calling +32 22 566 625 phone number Click down if you have unsuccessfully reached Norton by calling +32 22 566 625 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +32 22 566 625 phone number
    Belgium
    +420 239 016 463
    +420 239 016 463
    Click up if you have successfully reached Norton by calling +420 239 016 463 phone number 0 0 users reported that they have successfully reached Norton by calling +420 239 016 463 phone number Click down if you have unsuccessfully reached Norton by calling +420 239 016 463 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +420 239 016 463 phone number
    Czech Republic
    +45 35 258 010
    +45 35 258 010
    Click up if you have successfully reached Norton by calling +45 35 258 010 phone number 0 0 users reported that they have successfully reached Norton by calling +45 35 258 010 phone number Click down if you have unsuccessfully reached Norton by calling +45 35 258 010 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +45 35 258 010 phone number
    Denmark
    +358 923 113 405
    +358 923 113 405
    Click up if you have successfully reached Norton by calling +358 923 113 405 phone number 0 0 users reported that they have successfully reached Norton by calling +358 923 113 405 phone number Click down if you have unsuccessfully reached Norton by calling +358 923 113 405 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +358 923 113 405 phone number
    Finland
    +33 173 018 499
    +33 173 018 499
    Click up if you have successfully reached Norton by calling +33 173 018 499 phone number 0 0 users reported that they have successfully reached Norton by calling +33 173 018 499 phone number Click down if you have unsuccessfully reached Norton by calling +33 173 018 499 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +33 173 018 499 phone number
    France
    +49 696 640 4388
    +49 696 640 4388
    Click up if you have successfully reached Norton by calling +49 696 640 4388 phone number 0 0 users reported that they have successfully reached Norton by calling +49 696 640 4388 phone number Click down if you have unsuccessfully reached Norton by calling +49 696 640 4388 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +49 696 640 4388 phone number
    Germany
    +30 800 4414 4299
    +30 800 4414 4299
    Click up if you have successfully reached Norton by calling +30 800 4414 4299 phone number 0 0 users reported that they have successfully reached Norton by calling +30 800 4414 4299 phone number Click down if you have unsuccessfully reached Norton by calling +30 800 4414 4299 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +30 800 4414 4299 phone number
    Greece
    +39 245 279 054
    +39 245 279 054
    Click up if you have successfully reached Norton by calling +39 245 279 054 phone number 0 0 users reported that they have successfully reached Norton by calling +39 245 279 054 phone number Click down if you have unsuccessfully reached Norton by calling +39 245 279 054 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +39 245 279 054 phone number
    Italy
    +352 298 479 5023
    +352 298 479 5023
    Click up if you have successfully reached Norton by calling +352 298 479 5023 phone number 0 0 users reported that they have successfully reached Norton by calling +352 298 479 5023 phone number Click down if you have unsuccessfully reached Norton by calling +352 298 479 5023 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +352 298 479 5023 phone number
    Luxembourg
    +31 205 040 539
    +31 205 040 539
    Click up if you have successfully reached Norton by calling +31 205 040 539 phone number 1 1 users reported that they have successfully reached Norton by calling +31 205 040 539 phone number Click down if you have unsuccessfully reached Norton by calling +31 205 040 539 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +31 205 040 539 phone number
    100%
    Confidence score
    Netherlands
    +47 22 971 704
    +47 22 971 704
    Click up if you have successfully reached Norton by calling +47 22 971 704 phone number 0 0 users reported that they have successfully reached Norton by calling +47 22 971 704 phone number Click down if you have unsuccessfully reached Norton by calling +47 22 971 704 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +47 22 971 704 phone number
    Norway
    +48 222 030 314
    +48 222 030 314
    Click up if you have successfully reached Norton by calling +48 222 030 314 phone number 3 3 users reported that they have successfully reached Norton by calling +48 222 030 314 phone number Click down if you have unsuccessfully reached Norton by calling +48 222 030 314 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +48 222 030 314 phone number
    50%
    Confidence score
    Poland
    +351 800 780 066
    +351 800 780 066
    Click up if you have successfully reached Norton by calling +351 800 780 066 phone number 0 0 users reported that they have successfully reached Norton by calling +351 800 780 066 phone number Click down if you have unsuccessfully reached Norton by calling +351 800 780 066 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +351 800 780 066 phone number
    Portugal
    +7 499 272 2059
    +7 499 272 2059
    Click up if you have successfully reached Norton by calling +7 499 272 2059 phone number 0 0 users reported that they have successfully reached Norton by calling +7 499 272 2059 phone number Click down if you have unsuccessfully reached Norton by calling +7 499 272 2059 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +7 499 272 2059 phone number
    Russia
    +34 911 776 150
    +34 911 776 150
    Click up if you have successfully reached Norton by calling +34 911 776 150 phone number 0 0 users reported that they have successfully reached Norton by calling +34 911 776 150 phone number Click down if you have unsuccessfully reached Norton by calling +34 911 776 150 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +34 911 776 150 phone number
    Spain
    +46 857 929 037
    +46 857 929 037
    Click up if you have successfully reached Norton by calling +46 857 929 037 phone number 0 0 users reported that they have successfully reached Norton by calling +46 857 929 037 phone number Click down if you have unsuccessfully reached Norton by calling +46 857 929 037 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +46 857 929 037 phone number
    Sweden
    +41 442 120 032
    +41 442 120 032
    Click up if you have successfully reached Norton by calling +41 442 120 032 phone number 0 0 users reported that they have successfully reached Norton by calling +41 442 120 032 phone number Click down if you have unsuccessfully reached Norton by calling +41 442 120 032 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +41 442 120 032 phone number
    Switzerland
    +90 216 282 1987
    +90 216 282 1987
    Click up if you have successfully reached Norton by calling +90 216 282 1987 phone number 0 0 users reported that they have successfully reached Norton by calling +90 216 282 1987 phone number Click down if you have unsuccessfully reached Norton by calling +90 216 282 1987 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +90 216 282 1987 phone number
    Turkey
    +86 800 830 1153
    +86 800 830 1153
    Click up if you have successfully reached Norton by calling +86 800 830 1153 phone number 0 0 users reported that they have successfully reached Norton by calling +86 800 830 1153 phone number Click down if you have unsuccessfully reached Norton by calling +86 800 830 1153 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +86 800 830 1153 phone number
    China
    +852 25 981 234
    +852 25 981 234
    Click up if you have successfully reached Norton by calling +852 25 981 234 phone number 0 0 users reported that they have successfully reached Norton by calling +852 25 981 234 phone number Click down if you have unsuccessfully reached Norton by calling +852 25 981 234 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +852 25 981 234 phone number
    Hong Kong
    +91 800 100 7601
    +91 800 100 7601
    Click up if you have successfully reached Norton by calling +91 800 100 7601 phone number 0 0 users reported that they have successfully reached Norton by calling +91 800 100 7601 phone number Click down if you have unsuccessfully reached Norton by calling +91 800 100 7601 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +91 800 100 7601 phone number
    India
    ‎+972 180 944 7879
    ‎+972 180 944 7879
    Click up if you have successfully reached Norton by calling ‎+972 180 944 7879 phone number 3 3 users reported that they have successfully reached Norton by calling ‎+972 180 944 7879 phone number Click down if you have unsuccessfully reached Norton by calling ‎+972 180 944 7879 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling ‎+972 180 944 7879 phone number
    50%
    Confidence score
    Israel
    +81 356 422 682
    +81 356 422 682
    Click up if you have successfully reached Norton by calling +81 356 422 682 phone number 0 0 users reported that they have successfully reached Norton by calling +81 356 422 682 phone number Click down if you have unsuccessfully reached Norton by calling +81 356 422 682 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +81 356 422 682 phone number
    Japan
    +60 377 124 612
    +60 377 124 612
    Click up if you have successfully reached Norton by calling +60 377 124 612 phone number 0 0 users reported that they have successfully reached Norton by calling +60 377 124 612 phone number Click down if you have unsuccessfully reached Norton by calling +60 377 124 612 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +60 377 124 612 phone number
    Malaysia
    +27 218 192 830
    +27 218 192 830
    Click up if you have successfully reached Norton by calling +27 218 192 830 phone number 0 0 users reported that they have successfully reached Norton by calling +27 218 192 830 phone number Click down if you have unsuccessfully reached Norton by calling +27 218 192 830 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +27 218 192 830 phone number
    South Africa
    +82 220 971 401
    +82 220 971 401
    Click up if you have successfully reached Norton by calling +82 220 971 401 phone number 0 0 users reported that they have successfully reached Norton by calling +82 220 971 401 phone number Click down if you have unsuccessfully reached Norton by calling +82 220 971 401 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +82 220 971 401 phone number
    South Korea
    +886 801 855 873
    +886 801 855 873
    Click up if you have successfully reached Norton by calling +886 801 855 873 phone number 0 0 users reported that they have successfully reached Norton by calling +886 801 855 873 phone number Click down if you have unsuccessfully reached Norton by calling +886 801 855 873 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +886 801 855 873 phone number
    Taiwan
    +971 800 844 0742
    +971 800 844 0742
    Click up if you have successfully reached Norton by calling +971 800 844 0742 phone number 9 9 users reported that they have successfully reached Norton by calling +971 800 844 0742 phone number Click down if you have unsuccessfully reached Norton by calling +971 800 844 0742 phone number 9 9 users reported that they have UNsuccessfully reached Norton by calling +971 800 844 0742 phone number
    UAE
    +54 115 354 0370
    +54 115 354 0370
    Click up if you have successfully reached Norton by calling +54 115 354 0370 phone number 0 0 users reported that they have successfully reached Norton by calling +54 115 354 0370 phone number Click down if you have unsuccessfully reached Norton by calling +54 115 354 0370 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +54 115 354 0370 phone number
    Argentina
    +55 114 700 1747
    +55 114 700 1747
    Click up if you have successfully reached Norton by calling +55 114 700 1747 phone number 0 0 users reported that they have successfully reached Norton by calling +55 114 700 1747 phone number Click down if you have unsuccessfully reached Norton by calling +55 114 700 1747 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +55 114 700 1747 phone number
    Brazil
    +56 800 646 210
    +56 800 646 210
    Click up if you have successfully reached Norton by calling +56 800 646 210 phone number 0 0 users reported that they have successfully reached Norton by calling +56 800 646 210 phone number Click down if you have unsuccessfully reached Norton by calling +56 800 646 210 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +56 800 646 210 phone number
    Chile
    +52 554 738 1613
    +52 554 738 1613
    Click up if you have successfully reached Norton by calling +52 554 738 1613 phone number 2 2 users reported that they have successfully reached Norton by calling +52 554 738 1613 phone number Click down if you have unsuccessfully reached Norton by calling +52 554 738 1613 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +52 554 738 1613 phone number
    100%
    Confidence score
    Mexico
    More phone numbers
  3. Norton emails
  4. Norton address
    350 Ellis Street, Mountain View, California, 94043, United States
  5. Norton social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 12, 2024