Outdoor Adventures
Reviews and Complaints

I've been a member since 2015 and since day one there's been issues. When we went for the tour and so called raffle to win a truck needles to say we did sign up because we do love camping. We always camp with are best friends and had asked them numerous times if it would be a problem for them to vamp with us and we were told, no problem. So the first time we were going to camp, went to make the reservation for 2, they told me I couldn't make there's until 3 days prior. Of course I blew a nut. Then asked to reserve a site they said the don't take them, when we arrive we drive around to look for one. I said really, drive around with a huge camper. We were never told that. I was told it was all in the rules. I said I pay all this money and I can't reserve a site. I rented a cottage, and it was filthy, all the doors on the fridge were broke so I had to go by a small cooler for extra stuff, toilet was broke, pots and pans the ones they did have in there were burnt so bad I couldn't cook my kids breakfast and when and brought it to there attention they brought me 1 small frying pan down. I was there for a week stay and there was one problem after another and when I asked them what they were going to do to compensate me, he told me he could get us pizza, I said I don't like pizza, I want money off my bill. He couldn't do that so tired of arguing with him so pizza no bread sticks it was, but it was from the parks resuraunt, so he wasn't even paying for it and I had to pay for bread sticks and go pick it up. Never could get sites by the water, which we were told we could. There is just to many negativity about them, and when we had to get our new cards we had to drive far to get them and gave them apiece of my mind but apparently went no where cuz I never heard nothing. Tried getting out of the membership, but have no luck. Said our yearly dues would never go up, but they do. I never knew anything could be done. We enjoy camping, but they are a big headache. Driving around to find a campsite is just ridiculous. I hope to hear back from someone with some good news. Thank you for your time.

Back 3 years ago when we signed up we were told after we told them we were unsure of getting locked into this contract that if my husband was everlaid off with AM General & not able to keep up with the yearly fees and payments which we were told would be 450.00 per year another lie goes up every yr. He said they would sell membership for us another lie. Hubby got laid off a yr later i immediately called and they said they dont resale sights. Never said they would. I said we bought someones sight by your sales person saying the people couldn't afford theirs anymore due to change in income so told us we got their membership for what they owed which was like 6, 900... we cant afford this anymore I told her that hisbad got laid off and has been out of work over 1.5 years She said not her problem. . And hung up on me. I called back nest day asked to speak to a manager and got hung up on again.

These people are ridiculous and should be in trouble for harrassment. They called my phone claiming to be running a sweepstakes for a new resort opening in Ohio. I politely told the girl thanks but no thanks and we would not be attending their seminar in Kalamazoo, MI next week before hanging up. She promptly called back...FROM A LOCAL TO MY AREA NUMBER...and apologized for the dropped call. I told her I intentionally dropped the call and to please remove my number from their list and DO NOT CALL ME BACK. I hung up and my phone promptly rang AGAIN! It was a "supervisor " for the first caller & now SHE'S harassing me. For crying out loud! How much clearer can I make myself to NOT. FREAKING. CALL ME?! So I flip out on the lady & tell her I'm filing a complaint on the company under her name (Amanda) for harrassment & blocked all the numbers they've called from. This company is shady as all get out, it did not surprise me at all to see there are pending allegations from the attorney general's office. This place needs shut down it sounds like! Also, when she called from a local number the second time, I flipped when I realized it was the same girl & demanded "where are you calling from?! Why are you calling me from a local number?! Because you're phishing from someone else's number! You are not in my town! " and I hear her whisper to her Supervisor (Amanda) "She's asking where im calling from..." in a panic. Hence the next call from Amanda herself. Ridiculous & border line psycho.

Salesman used high pressure sales to get us into this into this agreement, I waited in the car and she wouldn't leave until I agreed. Our campground is always booked when we want to go there, we've only camped there once in over three years. And there is a $535 annual camping fee. This seems quite expensive for a once a year camping trip. We want out of this agreement and we want out money back. What can we do to make this happen?

My husband made life membership we want to cancel our membership . We have paid over 4000 never camped there . Now we want to cancel membership and only time you can talk to them is when you don't pay you monthly fee . I told them many times I want to cancel since 4 months they say they will call us they never do . We are getting a lawyer to get us out of it

My girlfriend and I were promised so many wonderful things that we "thought" was a great deal since we love to camp. We purchased this "GREAT" deal for almost $15000.00. We were told it would be financed through a bank and ended up being a credit card. Which we found that out about 3 weeks in. I myself called to dispute that issue and was told we already signed a contract and was nothing they could or would do. I tried to cancel our membership and basically was told it was to late once we signed their so called contract. We ended boring money from my 401k to pay it off in full because we did not want the finance charges that went along with their credit card. We have tried to use the facilities several times and never can get in. Every time we call always have to leave a message and usually takes days to get a return call only to find out they are full. We were told as members we would have perks to be able to get a site.. LIES. Such and scam and so disappointed. This is truly the biggest waste of money and turns out to be the BIGGEST mistake ever made. Just want get any amount of our money back and be done with this nightmare.

My husband and I were pressured into coming down to find out if we won a truck, they called us everyday for 19 days..we finally go to standish and we are made to take a tour and listen to not 1 but 2 sales people. We told them we could not and didn't want this my husband is disabled, we couldn't afford it, the sales guy starts talking about yes we can starts running "figures" and the next thing we know he is telling us we can get the 5 yr. Contract..cabins are only 19 dollars a night all of my children can use it and we can sell it later.. ALL LIES. THIS IS HORRIBLE. I called them the first year and explained that my husband's condition had become worse and really shouldn't be camping and asked how they could help me to get rid of this membership, the gal on the phone just said " sorry there is nothing we can do" and hung up before I even said good bye. They bully you in to all this. They financed us, I have begged for them to lower the interest rate, they said no..the day we purchased I had noticed.the due date asked if they could make it 2 days later as we get paid on the 3rd if the month..they said "no you have grace time" but then tell me my payment Is late. I was told my maintenance fee would not change..they changed it and told me it's because i pay month to month which they knew because they set it up. I am so frustrated I just want out. I dont even care about the money I paid already at this point I want out with nothing penalizing me or our credit. THIS COMPANY TAKES ADVANTAGE OF PEOPLE. They asked if we made 40, 000 dollars a year I said no..they dont care..they demanded a check that day. They are robbing people. I WASNT ALLOWED TO READ THE CONTRACT OVER AT ALL. HE SAID INITIAL HERE ITS WHAT WE TSLED ABOUT. BLAH BLAH..His name is Adam I just want out.

My father purchased membership 1996 and the dues was paid on time and paid up till 2021. They was suppose to allow for it to be transferred to one of the kids. We have not gotten the proper opportunity to sit down and get this fix instead we was told it was to late to transfer and when I asked for the refund of the unused dues I was told that they couldn't refund it to us. But we paid it, I informed them my brother and I split the payments. So I would like them to make things right

I had a free 21 day trial when I bought a new camper at this campground, they make you take a tour and sit a few hours with a salesperson and basically tell you there is no free trial you must turn it in for a discount on a membership that's $14, 935 lifetime no other fees with no paperwork given. They were able to get us in camping last year and said we always leave 10% of the park open for last minute reservations. Well calling this spring and summer there were no reservations then they told me I owe $492/year and can not cancel the membership. I did pay in full but they still want more even though I'm not able to camp.

So, when we signed on, we were told we could sell the unused portion of the membership portion.

When we attempted to do this, the Kalamazoo Sales Manager, told us we could not sell the trial membership.

Their high pressure sales tactics worked on my wife, and now we are simply stuck. So, we are trying to see the legal avenues, and how we can join the Lawsuit.

We also were not allowed to look thru the contract that we were asked to sign.
High pressure sales (No time given to think over the decision) Annual fees and we haven't even stayed at any campgrounds yet. How do you sell these contracts? I will find out, I do not want to do any business with a group that I cannot trust. I admit that what we were shown and told at the time sounded good but not worth deception that we have seen. Member 01, 56037-1L.

Husband and I were scammed into thinking that we had won a truck.
Went to the Davison Michigan location.
Was fast talked into, (major pressure) getting into a contract that we're both stuck in, with no way out.
When we signed up, we were never informed that our monthly payment would go from $40 to $150 a month. When contacting anyone from the main office in Bay City, Michigan, they are anything but nice, they are rude, and argumentative.
I just want to stop paying for something that I don't use, or want without ruining my credit.

My complaint is. Last year my husband and I joined for 7000.00.
All of a sudden we received a Good Sam credit card with 5000 credit line but the interest rate was 20+% interest!
We decided to put the card up for emergencies only.
We had just refinanced our home and got 5000 to put up for a cushion in case of an emergency.
We received a bill from Good Sam stating we were late on payment! We never used the card.
I called them and found out ODA applied 5000 of our bill to the credit card!
I had to use our emergency money to pay that to avoid the high interest.
They really messed us up but thank goodness we had that back up money or We'd be In a mess.
I feel we were tricked but what could I do?
I never would recommend ODA to anyone.
I wish we could get our money back.
This was at the Davison site.

We we're also told we could store our camper and 12ft boat on the same lot for $40 a month. 2 months after starting to store them I was told the boat would be an additional $40 a month.
When we signed up they said their would always be room to set my camper up. This year their has been no lots available and won't be any for another month yet.

Sincerely, Michael and Beverly Tackett

My husband and I were called to visit Outdoor Adventure camp ground for a chance to win a truck or cash, starting there was no obligation to buy anything and that it was not a sales pitch. We visited the Kalamazoo Outdoor Adventure location and immediately, after touring the camp ground, was directed to a room where we were aggressively talked though their sales pitch. We kept declining offer, saying we could not afford this at this time, but they persisted and kept coming back with a more "affordable" offer. We were aggressively forced into a 2 year membership, $30/month. We felt rushed through paperwork and, with having two small children with us getting more impatient by the minute, did not get to read in detail the terms to agreement. We were unable to cancel membership after 3 days, which would have to be in handwriting and personally delivered to their office. This membership is a rip off and I wish we never got roped into this.

We signed a membership agreement and we never used the facility and now were out 7500 dollars. Now they have a lawyer threatening us and trying to get more money I called them when I lost my job to make arrangements for the membership and they refused. We canceled our membership and now they still want more money they keep saying we cant cancel it when cant you cancel a membership.

I was looking take my granddaughter somewhere local for a fun weekend. Outdoor Adventures was emailed me and invited me to come take a tour. I immediately told the lady I was NOT interested in any timeshare or alike sales pitches. She assured me it would not be. LIE #1.

Upon my arrival I was showed around the property. Lots of construction and promised upgrades. The price was seemingly high however when your promised as a member anytime guarantee access and lodging. The deal appeared a little better. The sales guy, DOUG, promised to make my first reservations for me. LIE #2

After 7 days of calling, emailing and requesting reservations online still no one got back to me. The website states all requests will be answered within 24 hours as does the voicemails. LIE #3

FINALLY after 7 consecutive calls an extremely rude lady answers. I was so excited to get anyone on the line I looked past her demeanor. When I say EVERY SINGLE weekend straight through Sept 2019 was booked, I do mean EVERY SINGLE. When I asked if she could tell me where I would be placed at on the Waitlist, her demeanor got deeper. She basically screamed, "NO I CAN NOT"! I was confused. She mentioned it was all on the computer. OK, I know how computers work. And if they are charging $10, 000 plus per family to join they surely can afford to pay someone to explain a spreadsheet for simply counting purposes. LIE #4

This place is the biggest SCAM out here. Go to your local State Parks stay far ways from this place. I am actively looking into litigations against their false advertising and marketing. Save yourself the trouble. Hope this message helps at least 1 family to better spend their hard earned funds. This is not the place they portray it to be.

I reserved a lot for 6/5.. It was raining prior and weather report said it would be raining our entire stay.. So we didnt go. I had no prior notice of this 50$ fee for non cancellation. And from what im told flooding isnt a reason to cancel, even though with moderate rain Lake of The North turns into a swamp. I store my camper here year round. I pay extra cost for in and out placement on a lot. I think im one of maybe 6 people who store their camper here on your unsecured storage year round.My camper has been broken into while in storage. One year the tanks and batteries were stolen off campers during the winter. I enjoy camping at this campground. I think Jeff runs it the best he can with the resources given by corporate. Being charged this fee has me rethinking my future plans. I store my camper there for convienence.. But when fees are charged without my prior knowledge it makes me think of all the money I would save storing my camper elsewhere, buying my wood elsewhere, giving my youngest son fun money to spend elsewhere, and using my van to put myself on a lot. We all choose where to spend our money and if this fee is not waved.. I will be planning ways to only give your company my yearly dues of 180/frozen... And I dare say I use that and more in power and toilet paper at your facility since im there so much... Thats why ive never had issues spending money at your park. But not making exceptions for weather for such a loyal camper storage, money spending member is silly on a buisness level.

My husband and I were pressured and quite frankly duped into signing a contract with outdoor adventures, inc. After entering a contest at our local mall. A few short months later, after trying to use the membership but never being "available" on the dates we were told members could always have in advance, we were told our membership card would no longer be active and we would have to drive all the way to bay city to have a new ID card issued or we couldn't use our membership. This may not sound like a big deal but bay city was about a 2 hour drive, maybe more, from where we lived. Our work schedules, having children, and Bill's to pay (including the outdoor adventure bill) it was impossible to get there. We constantly called and asked if there was an exception and if we could go to the Davidson location still (which is why we signed up, that location was closest) they repeatedly said no and that if we tried they wouldnt let us in. So here we have a membership that we are paying dues for, monthly costs and cant use because we are unable to drive to. We now live an ocean away in Hawaii and Now we are facing collections because we contacted and told them (multiple times) that if we weren't allowed to use the membership it was illegal to make us pay, two years later we are now receiving collections letters and threats for something they adamantly told us we couldn't use without a new ID card we were unable to obtain.

They will get you with loans and lie to you about refinancing it and all the stuff I had membership for 3 years cost me 10000$ what they told me and about 2 years and half I notice that the price membership is adding up instead of going down when I am paying every month so the emote 2 and half years I was paying for interest rate which was over 3000$ and after that I paid one of the credit card of 5000$ and the other credit card am trying pay but they won't give me billing address it's nightmares getting this membership and they charge you late fees and all kinda crazy [censored] now hopefully I can sell this membership