Peterson BMW of Boise’s earns a 3.0-star rating from 2 reviews, showing that the majority of customers are somewhat satisfied with their purchases.
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Prompt, professional, competitive, and friendly service!
Prompt, professional, competitive, and friendly service! At first, I was kinda hesitant to leave my 2008 *** M3 with anyone, but I had a valve train failure that needed fixing. Peterson got the job done right, and they did it in the time they said they would. They even recognized that I'm a veteran and gave me a discount. Since that repair, I've had an easy-peasy oil/filter change and a thorough inspection, and they didn't charge me an arm and a leg. I was really impressed, so when I got my 2012 X6M, I brought it to them for a couple of missing parts and fluids. And guess what? They happily gave me another veteran discount. I trust Peterson to do top-notch work, explain everything in detail, and not charge me an arm and a leg.
Peterson BMW of Boise Complaints 1
I took my car to Peterson BMW because it was running slower when I accelerated
I took my car to Peterson BMW because it was running slower when I accelerated. They told me I needed new spark plugs and all 6 ignition coils replaced. I agreed to the repair. However, when I picked up my car, I noticed a loud noise coming from the engine and it was running worse than before. The oil light was also on. To my surprise, I found a large metal tool in my engine. Rafeal, one of the staff members, claimed that the tool was already in the car. I asked why the mechanic didn't remove it or inform me about it. He assured me that the tool didn't cause any damage. While the tool may not have caused damage, something definitely went wrong during the repair process.
I also questioned why I had to pay for the same part twice, once in 2019 and again in 2020. Rafeal's response was that the parts were "GARBAGE." He then had me call BMW of NA to file a complaint, but they directed me back to the dealership. It has been 8 days since my car was towed to BMW, and I haven't received any return calls. Frustrated, I went to the dealership in person, only to be told that *** promised to call me back but never did. My car was not in this condition before the repair, and I'm struggling to find anyone at the dealership who is willing to assist me.
Is Peterson BMW of Boise Legit?
Peterson BMW of Boise earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Peterson BMW of Boise has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Petersonbmw.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Peterson BMW of Boise protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Peterson BMW of Boise has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Peterson BMW of Boise
One of the key factors that sets Peterson BMW apart from other dealerships is their unwavering dedication to providing exceptional customer service. The dealership's knowledgeable and friendly staff go above and beyond to ensure that every customer's needs and expectations are met. Whether you are looking to purchase a new BMW, explore pre-owned options, or require maintenance and repairs, the team at Peterson BMW is always ready to assist you with professionalism and expertise.
When it comes to their vehicle inventory, Peterson BMW boasts an impressive selection of new and used BMW models. From sleek sedans like the BMW 3 Series and 5 Series to versatile SUVs such as the BMW X3 and X5, there is a vehicle to suit every taste and lifestyle. Each vehicle on their lot is meticulously inspected and maintained to ensure the highest quality and reliability.
In addition to their extensive inventory, Peterson BMW offers a range of financing options to make the car buying process as seamless as possible. Their finance experts work closely with customers to find the best loan or lease terms that fit their budget and preferences. With competitive rates and flexible payment plans, Peterson BMW strives to make luxury car ownership accessible to all.
Furthermore, Peterson BMW of Boise is equipped with a state-of-the-art service center staffed by certified technicians who are trained to handle all BMW maintenance and repair needs. Whether it's routine maintenance like oil changes and tire rotations or more complex repairs, customers can trust that their vehicles are in capable hands. The service center also utilizes genuine BMW parts and accessories to ensure optimal performance and longevity.
Peterson BMW's commitment to the community extends beyond their exceptional customer service and vehicle offerings. They actively participate in various charitable initiatives and community events, demonstrating their dedication to giving back and making a positive impact.
In conclusion, Peterson BMW of Boise is a reputable and customer-focused dealership that offers a wide range of luxury vehicles, exceptional customer service, and top-notch maintenance and repair services. With their commitment to excellence and passion for the BMW brand, Peterson BMW is a trusted destination for all your BMW needs in the Boise area.
Overview of Peterson BMW of Boise complaint handling
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Peterson BMW of Boise Contacts
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Peterson BMW of Boise phone numbers+1 (208) 510-0923+1 (208) 510-0923Click up if you have successfully reached Peterson BMW of Boise by calling +1 (208) 510-0923 phone number 0 0 users reported that they have successfully reached Peterson BMW of Boise by calling +1 (208) 510-0923 phone number Click down if you have unsuccessfully reached Peterson BMW of Boise by calling +1 (208) 510-0923 phone number 0 0 users reported that they have UNsuccessfully reached Peterson BMW of Boise by calling +1 (208) 510-0923 phone number
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Peterson BMW of Boise address9109 W Fairview Ave, Boise, Idaho, 83704-8221, United States
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Peterson BMW of Boise social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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