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Philosophy.com Complaints 11

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Philosophy.com Disappointing Experience with Philosophy.com's Perfume - Weak Scent and Poor Customer Service

philosophy.com is a website that sells a bunch of different beauty products. They got stuff like face wash, moisturizer, and perfume. I tried out one of their perfumes and it was not good. The smell was weak and didn't last long at all. I compared it to the tester in the store and it was way worse. I reached out to the company to complain and all they said was to return it to the store. Not a great experience overall.

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Philosophy.com Disappointing Service from Philosophy.com: Delayed Shipping and Payment Issues

I ordered from philosophy.com on May 10th and it's been a bit of a hassle. I've called them three times to inquire about my order, but they haven't shipped it yet. They even asked me to pay again for the same thing! I'm really disappointed with their service and I don't think I'll be buying from them again. It's important to be careful when dealing with them because they're not very helpful at all.

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Philosophy.com A Review of Philosophy.com: Deep Thinking and Skincare Solutions

Philosophy.com is a pretty cool website if you're into all that deep thinking stuff. I mean, who doesn't like to ponder the meaning of life and all that jazz? I checked it out and was pleasantly surprised by the variety of topics they cover. From ethics to metaphysics, they've got it all.

I gotta admit, though, some of the articles were a bit over my head. I mean, I'm no genius or anything, but I like to think I'm pretty smart. But some of the stuff on there was like reading a foreign language. Still, I appreciated the effort they put into making the content accessible to everyone.

One thing I really liked about the site was the community aspect. They have a forum where people can discuss different topics and share their thoughts. I didn't participate myself, but I read through some of the threads and it was interesting to see the different perspectives people had.

I also checked out their skincare section, because why not? I tried the clear days ahead duo and it was pretty good. It took a while for my skin to get used to it, but after a couple months it started to work really well. At first it made me break out more and left my face dry, but eventually it settled in and kept my skin toned and clear.

Overall, I'd say philosophy.com is worth checking out if you're into that kind of thing. Just be prepared to do some serious thinking. And if you're looking for skincare, give the clear days ahead duo a try. It might take some time to get used to, but it's worth it in the end.

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Is Philosophy.com Legit?

Philosophy.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Philosophy.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Philosophy.com is known for their high standards and safety. If you're thinking about dealing with Philosophy.com, it's wise to check how they handle complaints.

We found clear and detailed contact information for Philosophy.com. The company provides a physical address, 6 phone numbers, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Philosophy.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Philosophy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Philosophy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Philosophy.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Philosophy.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Philosophy.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Philosophy.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Philosophy.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Philosophy.com Philosophy Hands of Hope Review: Great Product, Small Size, No Promotions

I recently bought a tube of the Hands of Hope from Philosophy.com, and I gotta say, I was pretty surprised when I opened it up and saw how small it was. I mean, it's only one ounce and it's supposed to be a purse size, but still, I never thought I'd be paying $11 for something so tiny. And to make matters worse, their promotions don't even work on their face creams. I've been a fan of Philosophy for years, but I'm not too happy with them right now.

I mean, don't get me wrong, I still love their products and their philosophy (pun intended), but I just wish they would be a little more generous with their sizes and promotions. I mean, come on, we're loyal customers here! We deserve a little something extra every now and then.

But despite my complaints, I still think Philosophy is a great brand. Their products are high quality and they really do make a difference in my skin. I especially love their Purity Made Simple cleanser and their Hope in a Jar moisturizer. They're both amazing and I can't imagine my skincare routine without them.

Overall, I would still recommend Philosophy to anyone looking for great skincare products. Just be prepared to pay a little extra for the smaller sizes and don't expect to get any discounts on their face creams. But hey, sometimes you gotta splurge a little for good skincare, right?

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Philosophy.com Philosophy.com's Auto-Fill Fiasco: A Warning for Online Shoppers

So, I was trying to order some stuff from philosophy.com and I made a mistake with the auto fill information. I called them right away to fix it, but they told me they couldn't make any changes or accept cancellations. Can you believe that? Is that even legal? I mean, come on, give me a break! And to make things worse, they don't even give you a chance to put in your own shipping info or payment. The system just does it for you and you're stuck with whatever it comes up with. It's a total mess and I wouldn't recommend ordering from them unless you want to deal with this kind of nonsense.

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Philosophy.com Philosophy.com Review: Frustrating Experience Trying to Place an Order

So, I had a go at ordering from philosophy.com, but it didn't go too well. I tried twice to place an order, but both times it got canceled. The first two times, I used my boyfriend's card to pay. Maybe that was the problem? I'm not sure. Anyway, I emailed them to ask what was going on, but they never got back to me. I was pretty frustrated, so I decided to call them up. Unfortunately, I still couldn't get any answers or help.

After all that, I decided to try one more time and use my own bank card to pay. But even then, they still wouldn't approve my order. It's really ridiculous, if you ask me. I mean, why have a website where you sell products if you're not actually looking to sell them? It's just a waste of everyone's time.

Overall, I wouldn't recommend philosophy.com. If you're looking to buy some of their products, you might have better luck elsewhere.

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Philosophy.com Philosophy.com Review: Dishonest and Unreliable Customer Service

I gotta say, I ain't too happy with philosophy.com. They done me dirty, y'all. They straight up lied to me and took my money. I ordered a product and then tried to cancel it an hour later, but they told me it had already been shipped and I couldn't get a refund until I received it. Well, a whole dang month went by and I still ain't got my money back for the shipping! They only gave me a partial refund for a product that was way too expensive in the first place.

And don't even get me started on their customer service. They hung up on me and never gave me a straight answer about why they couldn't give me a full refund. It was enough to drive me crazy, I tell ya.

I ain't even mad about the money no more, I just want y'all to know that philosophy.com ain't to be trusted. They're a bunch of thieves and liars, and I wouldn't recommend them to nobody. Stay away, folks.

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Philosophy.com Disappointed with Philosophy's Lack of Communication and Order Cancellation

I recently made an order on Philosophy's website during Cyber Monday for my dear mother who is 81 years old and not tech-savvy. I used my account to place the order, but my mother paid for it with her own card. Unfortunately, to my dismay, Philosophy canceled the order without any prior notice or communication. I was left in the dark about the cancellation, and needless to say, I was disappointed that I couldn't give my mother her Christmas gift from Philosophy.

I understand the importance of security measures, but I was taken aback by the lack of communication from Philosophy. It would have been helpful if they had sent an email or contacted us to let us know about the cancellation. I was hoping that if my mother gave them the verbal okay to charge her card, they could still deliver the order before Christmas. However, that was not possible due to the lack of communication from Philosophy.

Despite my disappointment, I must say that Linda from Philosophy was great. She tried her best to help me out, but unfortunately, the cancellation was beyond her control. I appreciate her efforts nonetheless.

Overall, I am not pleased with my experience with Philosophy. The lack of communication and cancellation of my order without notice left a sour taste in my mouth. I hope they can improve their customer service and communication in the future to avoid disappointing their customers.

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Philosophy.com Poor Customer Service and Overpriced Products: My Experience with Philosophy.com

I gotta say, I had a bit of a rough time with philosophy.com. I had an issue with my order and when I tried to reach out to their customer service, they were no help at all. I mean, seriously, what's the point of having email contact if they're just going to tell you to call them? And to make matters worse, the email addresses they list don't even work! I had to email their parent company, coty, just to get a response.

Now, I'm not saying their products aren't any good. I'm sure they're fine, but they're definitely on the pricey side. And while I'm sure some of their representatives are helpful, the one I got was not. In fact, their solution to my order issue was basically to tell me to go *** myself.

Overall, I wouldn't recommend philosophy.com. If you're looking for good customer service and a company that actually cares about their customers, you're better off looking elsewhere.

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Philosophy.com Terrible Customer Service: My Experience with Philosophy Online Ordering

I done used Philosophy before (got it from Ulta) so I thought I'd give ordering online a try. All them darn products got the same names and instead of getting the Purity Made Simple Pore Extractor mask, I ordered the Purity Made Simple mask. I noticed my mistake right away and I reached out to them two days in a row to fix my order, but they didn't even bother to get back to me! Not even a "we got your message and we'll get back to you soon!" I'm so mad at their "philosophy" of keeping things simple and loving their customers when their customer service is so bad! I ain't never using this site again.

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7:10 am EST

Philosophy.com they care nothing about their customers

One of the worst customer services I have ever encountered and dealt with.
So careless and inattentive.
Thank god I ordered once and learned my lesson that ordering from them is a headache.
I called them multiple times to let them know that I got an allergic reaction caused by one of the items I bought. Once I reached someone and said about it, she said that she can't help me and that this is just my problem.
I understand it's mine, but what if other women will have the same? Or maybe one of the consignment is bad and will cause problems to women? Do you understand what I was worried about? I wish their customer service participated as well..

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Overview of Philosophy.com complaint handling

Philosophy.com reviews first appeared on Complaints Board on Dec 14, 2017. The latest review Disappointing Experience with Philosophy.com's Perfume - Weak Scent and Poor Customer Service was posted on Jun 24, 2023. Philosophy.com has an average consumer rating of 1 stars from 11 reviews. Philosophy.com has resolved 0 complaints.
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  1. Philosophy.com Contacts

  2. Philosophy.com phone numbers
    +1 (800) 568-3151
    +1 (800) 568-3151
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    International
    +852 25 658 333
    +852 25 658 333
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    Hong Kong
    +852 21 114 536
    +852 21 114 536
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    Hong Kong
    +852 39 111 036
    +852 39 111 036
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    Hong Kong
    +82 808 500 708
    +82 808 500 708
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    South Korea
    +886 225 285 928
    +886 225 285 928
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  4. Philosophy.com address
    2518 Cox Mill Road, Sanford, North Carolina, 27332, United States
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Philosophy.com Category
Philosophy.com is ranked 21 among 116 companies in the Skincare category

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