Menu
For Business Write a review File a complaint
CB Grocery Stores and Market Pick n Pay Chocolate cake at pick and pay parow centre
Pick n Pay

Pick n Pay review: Chocolate cake at pick and pay parow centre

R
Author of the review
1:36 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good day

I bought a chocolate cake on the 22nd September 2024 at approximately 12h30. When I arrived at home and wanted to cut the cake I smelled that the cake is off. I proceeded to taste and that's when I tasted it's an old sour cake. I contacted customer care number immediately and it was such a struggle. One lady assisted me after several attempts and airtime wasted on customer care. The lady asked me to forward the pictures and up until today I never got feedback again. I lost my slip but I swiped my smart shopper card and I've been explaining that to all the people at customer services. I tried contacting the store manager as well but no response. I am so frustrated already because this old sour cake is still in my fridge. I live far from there store hence I contacted customer service first to explain my situation but all my effort is in vain.

Confidential Information Hidden: This section contains confidential information visible to verified Pick n Pay representatives only. If you are affiliated with Pick n Pay, please claim your business to access these details.

0 comments
Add a comment

More Pick n Pay reviews & complaints

Pick n Pay - Budget speech and cigarette prices 74
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Pick n Pay - back to normal 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Pick n Pay - lack of interest in customer concerns 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Pick n Pay Contacts

  2. Pick n Pay phone numbers
    +27 800 112 288
    +27 800 112 288
    Click up if you have successfully reached Pick n Pay by calling +27 800 112 288 phone number 37 37 users reported that they have successfully reached Pick n Pay by calling +27 800 112 288 phone number Click down if you have unsuccessfully reached Pick n Pay by calling +27 800 112 288 phone number 35 35 users reported that they have UNsuccessfully reached Pick n Pay by calling +27 800 112 288 phone number
    3%
    Confidence score
    Customer Care
    +27 860 303 030
    +27 860 303 030
    Click up if you have successfully reached Pick n Pay by calling +27 860 303 030 phone number 8 8 users reported that they have successfully reached Pick n Pay by calling +27 860 303 030 phone number Click down if you have unsuccessfully reached Pick n Pay by calling +27 860 303 030 phone number 20 20 users reported that they have UNsuccessfully reached Pick n Pay by calling +27 860 303 030 phone number
    Online Shopping Help
  3. Pick n Pay emails
  4. Pick n Pay address
    101 Rosmead Avenue, Kenilworth, Cape Town, 7708, South Africa
  5. Pick n Pay social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 22, 2024
  7. View all Pick n Pay contacts