Pos Malaysia’s earns a 1.0-star rating from 967 reviews, showing that the majority of postal service users are dissatisfied with delivery services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Parcel haven't received & no tracking update.
11/08/20: [Pos Laju Alor Setar]Item dispatched out (POSLAJU:PL378120943381)
13/08/20: [Pos Laju Transit Office (KLIA Hub)]Item processed.
As of the date I'm filing my complaint right now 18/08/20, I have yet to receive my item. (5 days no update?).
Even though, other times poslaju does ship fast but somehow now, it's stuck at KLIA Hub for days?.
I'm hoping that by filing this complaint I would be able to receive my parcel in the shortest time possible.
Parcel not received
Parcel sent out on 21/7 until now not received. Lodged complaints many times, customer service cannot help, useless. ERC388266445MY
EHA129304173MY
Very long time stuck at kl what hapents that thing cant not long time can u fast to do this thing inside is a life fish later die I want wait lawyer I will be find lawyer I very unhappy now two time already like this I pay many money buy the thing and than long time stuck kl and then my things die inside
Item not received yet
My item have not been received and still not updated for 3 days.. I really need that item as soon as possible.. Please poslaju help me.. I have call every number and neither of them answer my call.. Please I'm begging u to help proceed my item.. This is the tracking number ERC391602920MY. I hope that you can take action on this problem. I need that item pleaseee.. Help me. I don't know how to ask about my item because every number that I called that I search in Google.. Not answered and some of them is not in service..
Fatin
[protected]/[protected]
Sampai harini ini barang saya masih belum dapat
ERC399197012MY ini tracking no untuk barang saya
Product not received yet
CP317754034MY not received my place from malaysia 24/may/2020. Waiting so long no response. please send it to my address at the earliest.
Thank you,
Rajeshkannan,
Block 2A1/1, Air india Staff Housing Colony,
Meenambakkam, Chennai-600027.
+91 [protected] / +91 [protected].
Parcel saya tak di update sejak 30.7.2020
Slm sejahtera . Sya nk mnta post lajubtlong cek balik parcel saya yg langsung tak di update...
Tracking number ERC381540939MY
Service
Buat kerja ke mengular? Aku mmg anti dgn pos laju dato onn 🤨 kau tunggu aku datang hamun nanti! kalau tak reti buat kerja jgn kerja kimk betul perangai
Goods sent not received yet
Consignment note no. EN410547083MY & EN410547035MY no received, but check tracking shown that received by M KHAIRUL, our Company dont have such person and dont know who he is, seen that the two cartons of goods already wrong sent, please check and send back the goods to us ASAP, thanks
Parcel stuck dekat klia lebih sebulan
Eha212839680my
Eha212839659my
Dah sebulan lbh still xtrima parcel. Dah la pos dua2 parcel smpai almost rm300. Apa guna byr mahal2 klau sebulan xsampai-sampai. Dah send complaint dekat efeedback pon xde reply, call xangkat. Apa ni? 2. 3 mggu lmbt boleh paham lg, ni dah sebulan lebih kot. Agak3 la. Atleast bg feedback!
Delivery
10/7/2020 lebih kurang 5.43pm saya terima panggilan daripada salah seorang penghantar pos laju yang menggunakan number telefon [protected] dan beliau telah pun sampai ke the scott garden di tower b (residensi) dan beliau meminta saya pergi ke pada beliau sedangkan tempat itu jauh dari office saya.. Dan saya meminta beliau ke control room yang berada di level mezzanine tetapi beliau enggan ke sana.. Dan saya menekan kan dan meminta beliau tunggu di luar mezzanine floor dan sy akan menghantar salah seorang pekerja untuk mengambil barang tersebut tapi sayangnya beliau terus senyap dan tiada apa-apa feedback.. Saya betul betul kecewa dengan sikap penghantar sebegini.. Saya meminta pihak pos laju ambil tindakan tegas atas pekerja pekerja yang bersifat sebegini!
Sila ambil perhatian
Balas email saya
Parcel lost track.. Almost a month without update. Is my parcel lost?
Tolong dulu bhaa check status ni parcel. Tiada update langsung. Suda juga submit e-feedback tapi masih juga belum ada feedback!
1. Erc166439855my
(19/06/2020 - poslaju parcel hub consignment dispatch out from transit office)
Cp200711508984
2. Erc168036142my
(20/06/2020 - poslaju parcel hub consignment dispatch out from transit office)
Cp200711509012
Hantar e-feedback, teda respon. Dm poslaju twitter, teda respon. Fon poslaju, teda angkat. Haizz..
Pos laju bermasalah
Apa masalah pos laju kota tinggi yg lama ni... Barang dh sampai kota tinggi..10.7 hari jumaat... Pastu tutup pulak... Hr ahad g transit kluang pulak... Lain kali tk payah masuk campur pos laju baru kota tinggi... Macam ni menyusahkan barang lambat sampai...
Kitchen rack & photo book album
Erb998996012my (kitchen rack)
Item picked up by 11 june 2020. Until now still didn't receive my parcel.
Erb145671556my (photobook album)
Item picked up by 3 june 2020. Until now I still didn't receive my parcel.
Tracking status not updated/ still haven't received my parcel
Tracking Number: ERC097656287MY
I still haven't get any update about my complaint. I have been complaining many times to Poslaju. Yet, no progress at all.
Based on the tracking system, my parcel is still stucked in KLIA Hub since 13/06/2020. Where is my parcel right now? I have been waiting for almost a month. I need it to be delivered.
Poslaju, please send my parcel.
Tracking not updated
saya order barang pada 10/06/20 dan item already picked up pada tarikh yg sama. Masalahnya tracking tak update start 13/06/2020 sampai lah hari ni (07/07/2020) masih tersekat dia KLIA Hub. Hampir sebulan barang saya kena kuarantin di HUB tu. Seller pun blum dpt payment lagi. Boleh ka pihak poslaju tlg usahakan cari brg saya ni, risau kalau tercicir sebab brg yang saya order kemudian telah sampai. brg satu ni saja yg tak update-update.
Pos laju
Tracking Number: VR820050728SG
Courier Company: Singapore Post
=
Jun 19, 2020 - Released from Custom
Jun 19, 2020 - Held by Custom
Jun 19, 2020 - Arrival at Processing Center (Country code: MY)
Jun 16, 2020 - Despatched to overseas (Country code: MY)
Jun 12, 2020 - Accepted at (BEDOK CENTRAL POST OFFICE)
=
Powered by https://www.tracking.my
Complaint on POS malaysia feedback
Your feedback has been successfully submitted and highly appreciated.
We will respond to you soonest.
For your reference, please use the details below:
Ticket Number CP20063003457
Chat online on Thursday and Saravanan tracked the parcel to be at POS Sentul and requested them to expedite the delivery. Until today nothing. They didn't even update my complaint ticket.
My parcel
I dont receive my parcel, pls make it faster
23 june until now 3 julyyyy
EP743930682MY
Parcel stuck at klia parcel hub
ERC101847413MY
EP700655152MY
Dah 3 minggu sangkut kat Parcel Hub, tolonglah PENGURUSAN Poslaju buat keje sikit!
Parcels delay
Hello POS MALAYSIA I just wanna know my parcel whereabouts. It almost a month already my parcel still stuck at the klia hub. Please make it fast I want my parcel asap. Why my other parcels are already arrived while these three still at the klia hub? Please be more efficient so that u don't get many complaints. PLEASEEEE find my parcel immediately cuz the sellers also still can't get their payment. Here are my tracking number
ERC155056917MY
ERC157319063MY
ERC177223404MY
Pos Malaysia Reviews 0
If you represent Pos Malaysia, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Pos Malaysia
Here is the guide on how to file a complaint or review about Pos Malaysia on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Pos Malaysia in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Pos Malaysia. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint or review about Pos Malaysia on ComplaintsBoard.com.
Overview of Pos Malaysia complaint handling
-
Pos Malaysia Contacts
-
Pos Malaysia phone numbers1300 300 3001300 300 300Click up if you have successfully reached Pos Malaysia by calling 1300 300 300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling 1300 300 300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number 3 3 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 300 300 phone numberCustomer Service1300 225 2581300 225 258Click up if you have successfully reached Pos Malaysia by calling 1300 225 258 phone number 8 8 users reported that they have successfully reached Pos Malaysia by calling 1300 225 258 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number 6 6 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number7%Confidence scoreOn Demand Pick-up Hotline+60 376 261 900+60 376 261 900Click up if you have successfully reached Pos Malaysia by calling +60 376 261 900 phone number 91 91 users reported that they have successfully reached Pos Malaysia by calling +60 376 261 900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number 244 244 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone numberInternational+60 1-300-30-0300+60 1-300-30-0300Click up if you have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone numberCustomer Support Hotline+60 3-2705 9900+60 3-2705 9900Click up if you have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number
-
Pos Malaysia emailscare@pos.com.my100%Confidence score: 100%Supportfilateli@pos.com.my91%Confidence score: 91%
-
Pos Malaysia addressTingkat 8, Ibu Pejabat Pos, Kompleks Dayabumi, Kuala Lumpur, 50670, Malaysia
-
Pos Malaysia social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
- View all Pos Malaysia contacts
Recent comments about Pos Malaysia company
My parcel was not delivered to the customer.Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!