Menu
For Business Write a review File a complaint
Pos Malaysia Customer Service Phone, Email, Contacts

Pos Malaysia
Reviews and Complaints

www.pos.com.my

Learn how the rating is calculated

1.0 967 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Pos Malaysia Complaints 967

ComplaintsBoard
B
8:32 am EDT

Pos Malaysia Pekerja pos laju pemalas anjing

Tanjung lipat likas barang tidak pernah samapai

Babi punya pekerjak pos laju kalau tidur di situ la dia parking di tanjung lipat tapi kalau antar barang tidak pernah sampai anjing babi

Desired outcome: Pekerja kau tidak antar boss

Read full review of Pos Malaysia
Hide full review
ComplaintsBoard
S
6:31 pm EDT

Pos Malaysia Barang poslaju saya lambat dari tarikh yang sepatutnya

Barang poslaju saya PL880587585284 lambat dari tarikh yang sepatutnya

Read full review of Pos Malaysia
View 0 more photos
Hide full review
ComplaintsBoard
A
9:17 am EDT

Pos Malaysia Parcel no EP426272917MY

1. Poslaju Tracking system said item was delivered to Pusat Poslaju Balakong on 20 May 2022. This is not my home address, this is Poslaju office.

2. I filed a complaint to Poslaju with reference no PM220528000067 on 28 May 2002.

3. Until today Poslaju NEVER DARED TO REPLY.

Desired outcome: I want my parcel. Poslaju must be held responsible.

Read full review of Pos Malaysia
Hide full review
ComplaintsBoard
L
10:21 pm EDT

Pos Malaysia International Air Small Packet (Tracking LP006311448MY)

LP006311448MY

Item sent from Malaysia to the USA on 8th June 2022 but until today, shipping status shows it has not reached the USA. The recipient has not received it.

I would like to know where is the item now.

I tried using Pos Malaysia 'AskPos' system for nearly 10 times...each time waited very long...but then, after waiting for so long, the bot system will just close my query. It's a very lousy system.

Desired outcome: Find out where is my item now. If possible get it quickly delivered to receiver.

Read full review of Pos Malaysia
Hide full review
ComplaintsBoard
N
10:49 pm EDT

Pos Malaysia Barang kenapa stuck di sana saja tidak bergerak

Barang tidak bergerak langsung dari tempat tu…lambat sangat..dari 4 jun sampai 11 jun saya tunggu..seminggu tunggu kamu orng pos brg saya tu..pikir poslaju ni laju mcm kilat tapi lembab

Read full review of Pos Malaysia
Hide full review
ComplaintsBoard
A
9:44 pm EDT

Pos Malaysia Attempt fail

9 Jun 2022 : Delivery was not successful because I'm not at home and they will send back my parcel to sender.

My question is :

1) Did your staff call the number on my parcel during delivery?

2) I cannot take Off Day just to wait Pos Laju to courier my staff, hopefully you have some logic.

Desired outcome: Other courier put my staff at the garage with picture.

Read full review of Pos Malaysia
View 0 more photos
Hide full review
ComplaintsBoard
L
1:39 am EDT

Pos Malaysia Parcel not reach client

#ep829158086my

my parcel is not reach the destination

inside parcel contain rm 300 worth product

client keep asking me for refund

pls refund money rm 300 .Thanks

Desired outcome: PLS REFUND

Read full review of Pos Malaysia
View 0 more photos
Hide full review
ComplaintsBoard
M
5:19 am EDT

Pos Malaysia My parcel was not delivered to the customer.

I really want to know why my parcel hasn't been delivered to the customer, because my customer said that he hasn't delivered the parcel yet, but you said that it has already been delivered. I really don't know what to say. And the delivery time is slow. It will take almost a week to arrive. Because I sent the parcel to johor on May 24th. Then on May 29th, your pos laju staff said that the parcel had been delivered. I asked my customers, and they said that they had not received the parcel. Your service is very poor. I'd like to say who will pay me if my package is missing😡🤯👎🏻. I hope you can help me with this. Thank you.

Desired outcome: I hope you can help me deal with this matter as soon as possible, because it's urgent. If my package is missing, who will pay me that fee ... because the customer said that he hasn't received it yet. What do you want me to do?

Read full review of Pos Malaysia and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
I
I
Izat29
Ampang, MY
Send a message
Jun 14, 2022 3:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

worst ever. an urgent and important mail from oversea supposed take 4-5 days. but takes a week to reach just KLIA. but then the worst ever, they send the mail to sarawak instead to selangor. cant you guys read well? the address is clearly to selangor! called them but no guarantee to get the mail by this week. gosh, i've a very important appointment regarding to the mail. chat online, the lady wrote, "you just open the case by today, we need 2-3 days to process complaint" what the heck? can you just open it now? totally screw up la Poslaju. damn i regret not using fedex or dhl.

ComplaintsBoard
S
12:43 am EDT

Pos Malaysia Not yet received my parcel

It's already 5 days still never out for delivery.

Read full review of Pos Malaysia
View 0 more photos
Hide full review
ComplaintsBoard
H
9:44 am EDT

Pos Malaysia raya card not received..

ada dua org kawan aq tak dapat kad raya.. aq bli setem mahal 90sen 1 tau tak.. aq penat2 blik dr hospital, panas2 singgah mall bli kad raya mahal,tulis dgn pen mhl warna warni.. tau tau x smpai.. ingt bli kat kedai rm2 ke? ni raya pun da nk abis, x smpai jugak.. dah nak raya aji.. ingt kad raya tu senang ke nk dpt,, bukannya jual stiap mase.. sabo jelah.. lps ni x ingin la aq nk guna pos malaysia lg,, baik aku guna gdex, dhl, jnt,ninjavan, citylink,skynet... pos malaysia eruk,, hauk.. pos Malaysia ni bior lingkop selamanya pon xpelah.. ade pon mnyusahkan..awal2 pos Malaysia xnk lingkop lama lama wujud, buat hal plak.. babi

Read full review of Pos Malaysia
Hide full review
ComplaintsBoard
F
4:38 am EDT

Pos Malaysia Parcel dihantar lambat

Pada 16/5/2022, barang parcel yang saya beli telah diterima oleh pihak pos laju untuk di pos ke Johor bahru . tetapi sehingga ke hari ini 21/5/2022 barang parcel yang saya beli masih sangkut di transit shah alam . Barang parcel yang saya beli amatlah urgent untuk digunakan pada 28/5/2022 . Saya berharap agar pihak pos laju mengambil tindakan yang selanjutnya agar barang parcel saya di hantar ke johor dengan secepat yang mungkin .

Ini adalah nombor tracking saya untuk pihak pos laju tracking parcel saya ERC726479203MY

Desired outcome: ERC726479203MY

Read full review of Pos Malaysia
View 0 more photos
Hide full review
ComplaintsBoard
R
10:31 am EDT

Pos Malaysia you send to wrong address

[protected]:06 parcel out of delivery and [protected]:08 Parcel has been delivered. Recipient: iskandar .but my parcel dont arrived to me and my name no iskardar more suspicious parcel only take 2 minit to arrived that dont make sense

Desired outcome: please send the parcel back to me

Read full review of Pos Malaysia
View 0 more photos
Hide full review
ComplaintsBoard
H
12:56 am EDT

Pos Malaysia Lambat

Pos lambat sudah,I datang ambil sendiri customers cakap takde masa cari barang I!sudah 2kali I datang pos laju Bandar dato onn johor bahru!cakap mau 5hari Berkerja!macam ni tolong tukar company nama (pos lambat)jangan bagai pos laju lagi!

Read full review of Pos Malaysia
View 0 more photos
Hide full review
ComplaintsBoard
I
10:19 pm EDT

Pos Malaysia sudah 20+ hari barang tidak sampai ke kuching sarawak melalui laut dari semenanjung

sudah 20+ hari barang tidak sampai ke kuching sarawak melalui laut dari semenanjung..barang dari pusat pos tanjung malim

Read full review of Pos Malaysia
View 0 more photos
Hide full review
ComplaintsBoard
I
10:45 pm EDT

Pos Malaysia Item delivered but not received

Pos Malaysia - Parcel not receive even though they said it's already delivered. I want to complain about my parcel.

No item received for below tracking number and no info on the recipient.

ENB069034511MY

ENB069034556MY

ENB069034560MY

ENB069034627MY

Read full review of Pos Malaysia and 1 comment
Hide full review
1 comment
Add a comment
T
T
Terry Chin
US
Send a message
May 19, 2022 2:01 am EDT

My parcel ETD from 13 May 2022 then ETA in 16 May 2022,until now haven't receive parcel and also unable to call official.

Ref : ERC723803565MY

ComplaintsBoard
M
10:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pos Malaysia Delivery stuck

Pada tarikh 1.5.2022 08:16 barang saya telah sampai ke pejabat pos bandar dato onn tetapi sehingga ke hari ini masih lg belum buat penghantaran dan pengeluaran dari sana untuk dihantar ke alamat Pusat Koreksional Johor Bahru. Saya sangat memerlukan barang tersebut secepat mungkin dan tolong selesaikan. Tracking no PL537050221242

Read full review of Pos Malaysia
Hide full review
ComplaintsBoard
D
4:47 am EDT

Pos Malaysia Pengeposan pergi tempat lain

Saya menyemak status pengeposan mengetahui barang di pos ke negeri lain..

Saya order barang dari shopee di mana ya adalah Klang Selangor, tetapi di pos ke Labuan Sabah. Saya tinggal di Sarawak

Tracking no PL [protected]

Read full review of Pos Malaysia
View 0 more photos
Hide full review
ComplaintsBoard
Z
8:49 am EDT

Pos Malaysia surat tak sampai kat rumah dah lebih 4 bulan..

alamat rumah saya di 52a jalan dbi17, taman desa bukit indah, 47000 sungai buloh, selangor.

masalah surat tak sampai ke rumah kami ini telah menyebabkan banyak surat menyurat yang sangat penting gagal kami terima. i i menyebabkan kami menerima masalah sampingan lain seperti gagal menjelaskan bil - bil utiliti dan sebagainya.

Read full review of Pos Malaysia
Hide full review
ComplaintsBoard
E
11:26 pm EDT

Pos Malaysia Status delivere tapi brg takda

Tracking number LY500880382MY, status received. .tapi saya tak ada terima pun. call pun no answer.

Read full review of Pos Malaysia
Hide full review
ComplaintsBoard
S
2:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pos Malaysia Flexiprepaid service

Bought 5 boxes of Flexiprepaid flyers early Jan and announced the termination end of Jan. How can we finish another 2 boxes within 1 weeks? We buy it with money! THIS IS RIDICULOUS! Do something about this! We need more time to finish the flyers. Do extend the service!

Read full review of Pos Malaysia
View 0 more photos
Hide full review

Pos Malaysia Reviews 0

Looks like Pos Malaysia has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Pos Malaysia, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Pos Malaysia

Screenshot Pos Malaysia
Pos Malaysia is Malaysia's national postal service provider, offering a range of services including mail delivery, parcel shipping, express courier services, international shipping, and logistics solutions. They also provide financial services such as bill payments, remittances, and insurance. Customers can access services online or at various physical outlets across Malaysia.
How to file a complaint about Pos Malaysia?

Here is the guide on how to file a complaint or review about Pos Malaysia on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Pos Malaysia in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Pos Malaysia. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Pos Malaysia on ComplaintsBoard.com.

Overview of Pos Malaysia complaint handling

Pos Malaysia reviews first appeared on Complaints Board on Dec 28, 2009. The latest review Mail delivery service was posted on Mar 18, 2024. The latest complaint postman simply put attempt fail status was resolved on Nov 21, 2019. Pos Malaysia has an average consumer rating of 1 stars from 967 reviews. Pos Malaysia has resolved 7 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.3
219 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Pos Malaysia Contacts

  2. Pos Malaysia phone numbers
    1300 300 300
    1300 300 300
    Click up if you have successfully reached Pos Malaysia by calling 1300 300 300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling 1300 300 300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number 3 3 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number
    Customer Service
    1300 225 258
    1300 225 258
    Click up if you have successfully reached Pos Malaysia by calling 1300 225 258 phone number 8 8 users reported that they have successfully reached Pos Malaysia by calling 1300 225 258 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number 6 6 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number
    7%
    Confidence score
    On Demand Pick-up Hotline
    +60 376 261 900
    +60 376 261 900
    Click up if you have successfully reached Pos Malaysia by calling +60 376 261 900 phone number 91 91 users reported that they have successfully reached Pos Malaysia by calling +60 376 261 900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number 244 244 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number
    International
    +60 1-300-30-0300
    +60 1-300-30-0300
    Click up if you have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number
    Customer Support Hotline
    +60 3-2705 9900
    +60 3-2705 9900
    Click up if you have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number
    More phone numbers
  3. Pos Malaysia emails
  4. Pos Malaysia address
    Tingkat 8, Ibu Pejabat Pos, Kompleks Dayabumi, Kuala Lumpur, 50670, Malaysia
  5. Pos Malaysia social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all Pos Malaysia contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.