PowerSportsMax.com
Reviews and Complaints

Purchased Roketa moped 50cc, front wheel bearing failed after 35 miles. Repeated calls to customer no-service resulted in hours on hold, no call-backs and no resolution. Would ship it back if we could! This is after spending a month to get the title sent to us. We had to result to paying Fed-ex to have the title sent to us. Assembly instructions sent were terrible and we had to call for additional instructions. Very poor quality in customer service, and the product so far shows the same level of quality...both very bad and we are upset!

I looked at their site and it looked like a good company these people are ripping us off... i waited 3 weeks for an atv and called daily and like everyone else got nothing dont get robbed! There are better places to shop. Do research... i called best price atvs and got my ATV in 4 days. It’s a shame that these people can do such a thing to willing to pay clients... i give this company 2 thumbs down and two middle fingers up. Do not, I repeat, do not get robbed by these terrible irresponsible people. They suck!

I purchased a 1xDB50-01 50cc model dirt bike off the Powersportmax.com web site. The company knew or should have known I was being shipped a different model 49 cc bike. I e-mailed to the company pictures of the bike I received. Every conversation I've had with this company indicates more and more that its business model is to operate a scam, not a reputable business. I will use my bank and credit card system operator to recover the money I've paid. If they want the bike they shipped, they had better arrange to have it picked up and shipped.

Bought a powersports product (dirt bike) ...engine cooked after 3 mos. My son changed oil more than ever recommended! He was proud of his 125cc . After 3 mos. motor cooked ...called power max on or about 5/20 to inquire about the problem. I was told at that time to send motor to them, they would go over it and fix the problem as it was under warrantee (1 yr on engine) so a 68.00 shipping ups charge (they would pay return ship) and off it went...they received the engine on 6/05...today I called to check the progress...only to find out the # has been disconnected ! I'm only guessing they have hauled ***...does anyone know what my rights are here? Better business?

Thanks for the heads-up. I was considering a purchase from their site but will pass on this outfit. I checked the Better Business Bureau in SoCal, and the company has a CCC rating. The following paragraphs are from the BBB page for PowerSportsMax... the last bit of info might help some of you who have had your calls blocked for weeks, or even months!

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- This company is a member of the Better Business Bureau and has agreed to uphold our membership standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints. The company has been a member since 5/30/2006, and we are satisfied that it honors its commitment.
- This company participates in the BBBOnLine program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
- California law may preclude the Bureau from compelling the company to arbitrate disputes.
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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
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The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Merchants who violate the Rule can be sued by the FTC for injunctive relief, monetary civil penalties of up to $11, 000 per violation (any time during the five years preceding the filing of the complaint), and consumer redress (any time during the three years preceding the filing of the complaint). When the mails are involved, the Postal Service also has authority to take action for problems such as non-delivery. State law enforcement agencies can take action for violating state consumer protection laws.

We bought a mobbed in March 16th. They said the bike was not available and then would not return the money. We have been on the phone with them every day and now they are just not answering our calls. They kept saying it would be back in the bank in a few days but would not give us a transaction code... They don't have the bike, they say every day they will return the money. Now they just leave us on hold or say that Recardo is busy or out of the store. Fraud... Con's.

We bought a mobed in March 16th. They said the bike was not available and then would not return the money. We have been on the phone with them every day and now they are just not answering our calls. They kept saying it would be back in the bank in a few days but would not give us a transaction code. Now they just don't talk. Leave us on hold until we hang up. This is a bad bad company out to rob anyone that they can. They are protected by the law and the action is a civil matter and you have to go to court to get them. None of us have that kind of money. We should all ban together and go after them.

I bought a moped in May 2017. The moped has a broken part when I received it. I called and they told me don't send it back and they will send me a replacement part in no time. It has been 4 months now and I have not received anything. They don't respond to me anymore. I also requested the Original of Manufacture Certificate to register my moped but they have not send to me either.

Do not buy anything from this company if you don't to deal with bad service or loose your money.

Beware, this company is a fraud and will just take your money. I bought a bike back in march of 2007 and I am still waiting to ride it. At first they did not have the bike that I ordered, I than had to wait 1 month for them to ship it. When I got it it did not run, I had to wait for paper work to register it which took another month. Finally when I could test it in may I had 73 miles on it and all of the gas emptied out on the floor of my garage with a faulty carburetor. I have called the company and have gotten a very poor response. They never call you back, they do not answer their emails. I am now ion the process of a credit card charge back. Again beware of this rip off company! I had to find part to fix this bike if I can at the scooterfactory.com. 4 months and $1000 later I have learned my lesson from these scam artists!.