PowerSportsMax.com
Reviews and Complaints

yes my name is abril campbell and i brought a 4 wheeler and my son didnt ride it but for a week before the chain broke and when the called me back the told me i broke the chain myself now what i look like broken a chain that i paid 829 dollars for the 4 wheeler that sounds stupid so if you can give me a call about this heres my number [protected]

My son ordered some kind of mini cycle from this company and paid 300.00 with his confirmation money. He got the thing and used it 3 times, after the 3rd day it broke ( he was gone for the weekend ) I called on the 4th day to inquire about the warranty as the thing sat in our garage broken.

I was told it was a 7 day warranty. I explained it was only day 4 and this mini cycle broke. I was told the person to help me in tech support was out and would return my call. I told the representive on the phone to document my phone call was made before the warranty was up.

Im am being told that my warranty was up and there they would not fix the stupid thing.

They ripped off my son for $300.00 !

I would not recommend anyone use this company. Or any company that offers a 7 day warranty. I didnt realize this til after the purchase was made. I never did receive a call back.

Ordered a small dirt bike from them. It was received damaged. It had been either shipped or stored on its side so the plastic body side pieces were broken, brake pedal was bent in, and engine side panel had scuff marks from rubbing against the packaging. In addition, the gas tank venting tube was missing.

I called the company customer service line and they told me that I had to use their web site to make a parts request and send in pictures. I did that but it took me a few days to get around to taking the pictures they requested. Then the asked for more pictures. So I sent them.

The end result was they first claimed those items were "wear and tear". Humm. Really... Being defective because of inappropriate packaging or rough shipment qualifies as wear and tear. When I challenged them on why receiving a broken product can be classified as "wear and tear", they then claimed I took too long to make the claim as a shipping issue.

I pretty much knew at this point, there was no way they were going to stand behind their product. But they were kind enough (sarcasm) to offer to sell me the defective parts at a higher price than I could get at other vendors.

Avoid using this vendor. It is a shame that my son saved long and hard to get this bike and now he does not have the bike in the appropriate condition to enjoy.

I wish I had done a bit more research into this company.

I had purchased a Ridemax 125 pit bike from Powersportsmax back in February 2010. One came in the crate damaged and it was obvious, still to this day, we cannot get them to repair our bike. I even sullied them with a case # from the shipper.

I have called and talked to 4 different people with no action just excuses. I called to ask questions about parts and did not ask about my damaged idems just to see if they would be helpful the guy just wanted me off the phone and ended up hanging up after a few questions.

This company has been rude, and does not take responsibility for anything... BUYER BEWARE...

Ordered a Go-Kart from powersprorts max In Calif. and we stay in NC. When we got it and started putting it together a lot of the parts were missing and we called them and they said they had to check inventory and would get back with us. We finally replaced some parts. The kart was drove for two hours and suddenly stopped running. We contacted them but was always given the run around. We took the kart to a dealership to get fixed and they said the motor had already blew up. This kart was still under warranty and powersports max would not even pay to get it fixed or send the parts for it. This company is a rip off and will not stand by their product or warranty. I would not recommend anyone buying from this company. We were even put on hold and no one would even come back to the phone.

I purchased a scooter. It became defective within the first week of riding. The company would not take it back and refund my money. They hang up on me when I call them. My scooter, which I rode for less than one week, is not working and sits useless in my garage. If you have any complaints with a scooter, ATV, etc. that you have purchased from them, please contact ALL of the following:

File a complaint with the California Attorney General at the following:
http://ag.ca.gov/contact/complaint_form.php?cmplt=CL

The number for the CA Better Business Bureau is [protected]

File a complaint with your own state's Better Business Bureau

File a complaint with the CA Department of Motor Vehicles at the following web site:
http://www.dmv.ca.gov/forms/inv/inv172a.pdf

I also recommend hiring a consumer fraud attorney.

Ordered 50cc scooter; waited 2 months for delivery; engine runs rough and loses power at 15mph, well below 30mph claimed. Brake line burst at 96mi - they said it was "normal wear and tear part" and would not cover it. replaced with a honda part on my own. Since then the fuel gauge quit working, the front cowling cracked in the Minnesoata cold (while stored in my garage for winter), and repeated calls to powersports are ignored. I dont expect the bike will hold up much longer before falling apart.

Powersportsmax.com aka deeal, inc. Sold defective scooter. It failed to operate properly within 50 miles of riding time. Company give a run-around. Company won't take back defective scooter and won't send parts. Leaves you hanging on terminal hold on the phone and then hangs up on you.

I have hired an attorney in the state of missouri. If anyone has a defective scooter, atv, go-kart, etc they have purchased from this company and lives in the state of missouri, please contact me.

This company goes by other names besides the ones listed above.

Marie [protected]@sbcglobal.net

After purchasing my MC-PO4 150cc Moped Scooter I experienced several problems.From my fuel gauge to my brake light staying on Mannie help me navigate through the problems.Then my muffler just feel apart Mannie came to my aid again and sent me a muffler FREE of CHARGE the same as the other parts needed to solve the problems.A NEW FUEL GAUGE;A NEW MUFFLER MANNIE HAS BEEN A GREAT HELP.And if giving the chance I would purchase another FROM THEM THANKS MANNIE FOR YOUR HELP Now I enjoy my SCOOTER very much

We purchased a dirt bike last May. Stopped working in August. Returned the motor for repair - we had to pay shipping. After many phone calls and lies that the motor was fixed and on the way back we finally received a package in October. Only the idiots returned the wrong motor. It was a go-kart motor. They asked us to send the wrong motor back, which we did. Although we should have held it hostage until they repaired and returned ours. Anyway, again after many weeks of dealing with them over the phone they finally sent ours back at the end of November and the dumb thing still doesn't work. We would have been better off just getting if fixed locally instead of spending the money to ship it back to them. Whatever you do...DO NOT BUY ANYTHING FROM THIS COMPANY! They do not stand behind their product, they do not honor their warranty, and they have horrible customer service skills.

Purchased a Bali 260 cc Scooter in June of 2008. I presently have 350 miles on the scooter. To date I have had the following issues: 1) Fuel filter cracked and leaked tank of gas in garage. 2) Electrical short in handle bars that blew in-line battery fuse. Lost power in traffic and almost hit by car. 3) Raidator hose came loose and drained on garage floor. Had to remove entire side of scooter to reconnect. 4) Nut came off drive wheel traveling 60 mph in traffic. Again almost hit by car due to loss of power. To date still waiting for "warranty parts" to replaced damaged drive wheel that were like pulling teeth to order. Service department was unclear what the part was and took 45 minutes to get place the order. WORST PURCHASE OF MY LIFE!

I have been through a nightmare dealing with Power Sports Max and it's not over yet. I have filed a complaint with the CA BBB and Missouri Attorney General. In July 2008, I purchased a new scooter. It arrived damaged: Torn seat at the seam, broken mirror mechanism and leaking oil line. A large yellow "Pass" sticker was on the scooter! After numerous long distance phone calls and much run-around, I have received a replacement seat and mirror. They sent a damaged (crimped) oil line to replace the original faulty one! Since then they have put me on hold for over 30 minutes on countless occasions. They have caller ID because they either let me sit on terminal hold, disconnect me or just don't pick up when they know it's me. When I am able to get lucky enough to get to talk to someone, they say they'll send it or it's been sent. I'm tired of being strung along, and I'm tired of their lies. Two days ago, my husband called (his phone was not yet flagged by them) and was then told that the stainless steel oil line is not covered by warranty. My contract says it is, and I even paid the the extended 3-year warranty. It is now October 25, 2008, and my issue is not resolved. Their website claims "Money Back Guarantee", "Buy risk free", "12 month warranty", "Parts for bike are readily available". I am demanding a full refund and that they pick up this piece of junk at their expense. "Customer satisfaction guaranteed" does not apply to me.

From the start, this has been a nightmare.. This will teach me to do my homework...
The scooter was charged to my account immediately.. Eventhough I was promised that it would take 72 hours to ship, it took 5 weeks. When the scooter arrived, it was the wrong color and i was told that I could pay for shipping and they would fix their mistake. I told them that I didnt want to spend an additional $200 dollars and repackage the scooter.. The said they would refund $50 out of courtesy. After having the scooter for a few days, it started to short out. After spending money with a mechanic we fixed everything but the gas gauge. He said to request a new gas gauge. I did so immediately.. 3 months later, I have never received the part.. only excuses and the company hanging up on me...
The battery lasted for all of three days also, I had to put down another $75.00 for a new battery. While waiting for my MSO to come in the mail ( 3 months later) after it was promised repeatedly. I had to pay and additional $50 is temporary plates.. Keep in mind, I have put under $150 miles on this bike. Today, the engine stopped suddenly I pulled over and the engine was literally spewing gasoline! I immediately called the company for the upteenth time to try and get this faulty product resolved.. I was hung up on, ridiculed, put on hold, and hung up on.. I have spent the last 2 hours trying to speak to someone about the continuous problems I have had and loack of customer service...
I am whits end...
I advise anyone and everyone to stay away from this company!
You may save a few dollars, but you will pay for it 10 fold in the process...
I just did a google for this company and the complaints are a mile long...
It is not a single occurrence.
I want the product to be picked up and my hard earned money returned...

I purchased a 1100cc go cart from power sports max and it is junk. Breaks every time I ride it. Does not go as fast as they advertise. They want me to send it from ND to CAL for each repair. This is not going to happen. It is not as advertised at all. Totally unreliable and is a cheap copy of other much better buggy's. Do not buy from them!

It is leaking oil antifreeze the clutch master cylinder also broke. the swing arms are not straight and it did not come with assembly instructions. They also have no repair manual available so you are on your own to repair it. And when I was putting it together the parts did not fit which puts stress on them and also causes more cracks and premature ware on every thing else. do your self a big favor and do not buy from them!

Love the scooter, hate the service. First off i ordered a windshield because the original one they sent was broken. Three months later i received a call that they could not deliver it. 5 times I had called them and given my new address. When i asked why it could not be delivered they told me they had the wrong address. I asked what address they had and was told an address I had changed two times previous.

I had taken this bike to a moped mechanic I trusted. I gave them the e-mail address and phone number of powersportsmax in order for them to order any parts needed. After being told they would not ship a part to any other retailer I ordered the part personally. 2 months has passed, and after calling every week and getting a different answer and no results I have decided to drive an hour and a half to confront them.

We will see what happens... Please post bail in the event they don't have a really good answer!(just kidding...maybe)

We purchased a 125cc atv (a no name piece of junk) on June 6, 2008, rec'd it on June 16th. In less than 1 hour of riding it broke down, starter burned up. It took 15 days to get another starter after emailing pictures and constantly emailing and bugging them. After the part came the chain kept flying off, broken master link (purchased them ourself). After putting repaired chain back together, the brake cylinder blew up. After waiting another 12 days for parts, they sent the wrong parts (go figure). After a total of maybe 3 hours riding time, we have to make another call to get them to resend the right parts. I would never ever purchase anything again from the company.

well, despite the really bad complaints I read here, I thought I lost all my money. I ordered a moped and they said it was not legal for sale in CA. They said they would refund but it may take a month. I really thought it would take longer based on everyone's complaint but I was really surprised to find my account had been credited, whew! Thanks for the warning. I think I will pay more by just buying locally.

Ordered (order#111907 onvert #32606)
Atv -TO12 utility atv

Recieved totally different atv of less value
Broken
Parts missing
Used / Demo

Company keep telling me they look into it
No email response
No resone to fax
Can not get anyone on the phone who can onlt take orders

Bad company

will Call credit card co file complaint
NJ attorney general office
BBB

Also go by the name of
Bikes2go
Deeal inc
Powersportsmax

This "company's" website states EVEN TODAY that they have a moped "In Stock". I ordered this moped in June and had not received it. An email response from them stated that they did not have the moped in stock and would not for at least 20 days. I emailed that I wanted to cancel my order and they stated that I had to do that by telephone. I called twice, only to be placed on hold for 30 minutes each time before giving up. They also initially told me there would be a 6% fee for cancelling an order, even though they did not fulfill their end of the contract.

Luckily, they did not actually charge my Credit Card. They had only placed an $1, 100 hold on it. Due to to this Company's suspicious actions, my only choice was to have my credit card company close my card so that they would not come back and charge me.

Lesson learned and fortunately I am not out any money. However, I am certain many people aren't aware of the actions they can take on their end to remedy their own situations.

This company is the worst. Im sick of writing about them and my problems I have had with them. So I will paste one of the many E-Mails I have sent to them!

Hi, I hope you can replace this. This was only the first time I took the AVT out for a ride! Due to the fact, the original battery I was sent did not hold a charge. I had to go out and buy another battery. I was ridding for 2-3 hours and the chain fell and got jammed. I had to open the cover to work the kink out of the jam. After fixing the chain, I took the ATV for a ride around the yard and pulled it back into the garage. When putting the cover for the chain back on, I then noticed oil leaking. This is unacceptable, the plate used to guard the crank case and the wires is a thin piece of metal. At this point in time, I am a very unhappy customer and hope you can help me with my problem.

Thanks

Stay Away from powersportsmax! or deeals inc. (same company) Same as everyone else they gave me the run around on the phone and just dont care if the customer is happy or not. Bad way to run a business, Its crazy they are still in business.