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CB Travel and Vacations Priceline.com Overcharged/no refund/no customer service
Priceline.com

Priceline.com review: Overcharged/no refund/no customer service

S
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2:58 am EDT
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I booked a rental car for my trip to Florida I paid Easerent RAC in full 139.00 I have the paid invoice & credit card receipt. Priceline still charged me 78.00 and provided different explanations 1 gave charges that I paid showed on invoice, then said they had to hear back RAC Company this was in 4/8/24
I booked 1 room 2 guests 3 nights Planet Hollywood Cancun this was for my daughters wedding. I was charged 1977.68 this included a rental car that I never booked, this amount never gave any break down. I finally received a 22.00 refund for the car and I received an email from Priceline stating the hotel charged for 3 guests not 2. Priceline made the reservation I didn't, hotel issued 2 wristbands for our room and were returned before we could board shuttle to airport
I booked a car through Priceline @NuCar Rental paid 141.00 this included coverage I was then charged 127.00 by the RAC company for the rental and coverage I filed a complaint with BBB, Priceline never responded. I have all correspondence, receipts. this has taken hours days of my time not to mention the anxiety, anger and disappointment. I feel completely hopeless and taken advantage of.

Claimed loss: 78.00 Florida RAC651.66 extra guest CANCUN127.54 Nu RAC

Desired outcome: I would like a full refund for the money I am owed 857.20 The charges listed

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  1. Priceline.com Contacts

  2. Priceline.com phone numbers
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    7%
    Confidence score
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    20%
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    Dominican Republic
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  3. Priceline.com emails
  4. Priceline.com address
    800 Connecticut Ave., Norwalk, Connecticut, 06854, United States
  5. Priceline.com social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Priceline.com Category
Priceline.com is ranked 13 among 518 companies in the Travel and Vacations category