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Publix Super Markets

Publix Super Markets review: sour milk! 23

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12:00 am EST
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I bought milk which has gone bad before exp. date. It happened three times. From now on I will never buy milk at Publix...

23 comments
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DealWithReality
Lawrenceville, US
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Jan 05, 2008 10:10 pm EST

My Publix milk from the same store lasts well past the expiration date. You need to look at how long you and your family are letting it sit out and probably need to check your refrigerator.

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Lauren Argenio
US
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Dec 30, 2021 12:17 am EST

As previously stated I never leave milk out more than a few minutes and keep my refrigerator at 35 degrees. This begs the question of how the milk is treated at Publix as well as during its transportation.

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mary
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Jan 29, 2008 8:16 pm EST

People also order cakes from Publix, and say they are unhappy with the cake. The manager gives the cake away or refunds their money. Guess what, they are back again to order another cake knowing if they complain; they will get their money back again. Publix is stupid and losing a lot money!

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Ben01
US
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Mar 13, 2009 8:16 pm EDT

I agree with this complaint. I even filed a complaint with the customer service, but they said it was the first time they heard any complaint about their milk. I have experienced this problem more than three times and I am gonna stop buying their milk.

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TVanS
US
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Mar 26, 2019 9:59 am EDT

I have been trying to find a store that you can purchase milk from that doesn't sour after opening it within 2 to 3 days. I have always bought it from Publix, Walmart or Sams club for over 30 years. Now, I can't get a gallon of milk from these places without it going bad instantly. I googled and found I am not the only one complaining. When I take it back and ask the store mgr. if others are complaining and I am told NO. I am sure that is incorrect. I refrig. is on 34 degrees so that's not it and we never leave our milk out. Someone needs to do something about this. My research says it is contamination at the processing plant if this is happening. Where do I go from here?

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MichelleM123
US
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Sep 18, 2019 9:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have had 4 gallons go bad 5-7 days prior to the container date. Our refrigerator is at the coldest setting as we like our beverages ice cold. Publix has let me exchange the milk, but it's a pain to drive 16 miles round trip to return sour milk.

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MichelleM123
US
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Sep 29, 2019 6:44 am EDT
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After returning sour milk for the 4th time, I asked to speak with a manager. He claimed he was not aware of any milk issues with Publix milk. He did say he had a complaint about another brand going bad. He then proceeded to make excuses / blame me for this happening. At no time did he ever even apologize! I am done with buying Publix milk!

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Lauren Argenio
US
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Dec 30, 2021 12:15 am EST

I thought my repeated experience with Publix milk turning sour before its expiration date was unusual and considered taking the matter up at the store because I always keep my refrigerator at 35 and never ever leave milk out more than a few minutes. I Googled Publix and sour milk and was astounded at the responses of those having the exact same experience. I will not be buying any more milk at Publix or Walmart for that matter. Don't really know where to go. Might have better luck at a mini-mart.

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paperback reader
US
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Dec 14, 2019 9:07 am EST

We just had a new Publix open near us. I was very excited as I had heard such good things about Publix customer service and quality. This morning was the 2nd time in 2 months that I had a problem with their milk. The first time, we opened it, drank a bit and said "This tastes weird". We threw it out because we thought maybe we just got a funny batch where the cows had eaten something different. Husband bought a new gallon last night and brought it home. Today is 12-14-19 and this milk has an exp date of 12-25-19. I poured a glass and took several big swallows. All at once, I spit the last one out in the sink. It tasted on the verge of spoiled. It even had a funny odor.
We were Kroger shoppers before and overall, were not pleased with Kroger's customer service and gladly switched to Publix. However, I never had an issue with Kroger milk in 30 yrs. I do notice that Kroger milk was kept and the coolers loaded from a refrigerated room where Publix milk is in coolers that have to be loaded from the aisle. I suspect the milk is being left on pallets too long.
I'm not buying milk products from Publix anymore. Two times in one month when I had never had a problem in 30 yrs at another store is unacceptable.
I checked "Where is My Milk From" and notice that Publix milk is from Lawrenceville, GA. I am in Tennessee. It is worth it to me to pay more and buy my milk at my local natural foods store where I get local milk from my area and it is delish. This could also be a result of milk having to travel so far. I will write Publix and explain why I can't buy their milk anymore.

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RowJam Jones
US
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Apr 19, 2021 11:31 am EDT

Publix is about quality but at the same time they want to squeeze every penny of profit which often cuts corners and quality.

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Lauren Argenio
US
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Dec 30, 2021 12:07 am EST

Agreed. Same experience.

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RowJam Jones
US
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Apr 19, 2021 11:50 am EDT

I have been buying Publix Milk for some time I have also bought from Walmart and Kroger I have had more trouble with Publix milk. Walmart has raised the price of its milk but the quality Is better and it is still cheaper than Publix. For the first time I purchased organic whole milk from Cosco and so far I have been very pleased. Publix also sells organic milk but it has Mercedes-Benz price.
My uncle Owns farms and there is nothing that comes close to fresh cow milk not to mention the hand-picked strawberries and blackberries. it was over 40 years ago and I think God I have the opportunity to experience that true fresh taste.

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crazyupinhere
nowhere, US
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Jun 17, 2021 1:55 pm EDT

I've bought milk from mostly Walmart but have used gas stations, family dollar, kroger, and piggly wiggly milk. ALL have expired WAY before date set. My "new milk" 2 gallons walmart says going bad 06/27/21 it is 06/17/21 and both are spoiled. I asked around and EVERZYONE is having same problem. Think I'll stop buying Milk until the factories can get their [censored] together. Waste on money when gas station charges you 4.99 a GALLON! to go bad 3 days later.

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Gayle Glisson
US
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Aug 20, 2021 11:34 am EDT

The last 2 times have bought Publix Greenwise milk, it has gone sour before the expiration date. I know it isn't my refrigerator because there is no problem with other products in it.

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Goldiebaby4
Saint Augustine, US
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Apr 20, 2022 12:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought Publix milk. Went bad 10 days before expiration date

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s st
US
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May 18, 2022 7:32 am EDT

Yes. 3 times for me too. If I buy kroger milk, it's sometimes still good after the sell-by date whereas publix is bad 5 days before. Additionally, I've stopped buying publix fried chicken, the last 3+ times I've had it, I get diarrhea; I know tmi.

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ChocolateTundraX3
US
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Jun 17, 2022 6:44 pm EDT

4 times this has happened. And I’m honestly growing well past annoyed.

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ChocolateTundraX3
US
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Jun 17, 2022 6:45 pm EDT

4 times this has happened to me in the past 2 months and I’m growing well past annoyed.

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Drew Milikin
US
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Aug 10, 2022 2:02 pm EDT

4 of the last 6 gallons I have bought from the Satellite Beach Publix have gone bad before the expiration date. Lived in Orlando for 25 years and never had this problem but moved over 3 months ago to the coast and has become a problem.

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Drew Milikin
US
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Aug 10, 2022 2:07 pm EDT

4 of the last 6 gallons have gone bad before the expiration dates by 4-7 days. I lived in Orlando for 25 years and never had this problem and actually drank if well after expiration date safely but moved to the coast 3 months ago and started buying from the Satellite Beach store and get sour milk.

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paxplant
US
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Aug 26, 2022 8:46 am EDT

We've been buying Greenwise Whole milk from the local Publix in Suwanee, GA. Bought a half gallon 8/24/22 date imprint SEP 20 22 F6L1T1 185 01:51 13-205 ... already bad when first opened! Yuk, had to toss my cereal!

This batch needs recalled!

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Sue Kaberline
US
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Feb 20, 2023 7:29 pm EST

I bought two gallons of Publix 1% milk last week. I end3d up throwing out 1/4 of the first gallon and now will be throwing away half of the second gallon. It tastes and smells terrible.

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Beth Boone
US
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Apr 17, 2024 9:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I try not to shop at Publix because I have to stop at Ingles to buy milk anyway. We found years ago that Publix milk goes sour days before the sell date. I tried again 2 weeks ago and was sour 5 days early.

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