Watched a woman bring a dog into the store and put it in the shopping basket. Obviously, not a service dog (I would not complain about that). Off she went up and down the aisles to do her shopping I went to Service Desk to ask about the store policy regarding dogs and was told that it was a 'tricky' situation. Was told that the dog might be an 'emotional support' animal. Great! What about my 'emotional trauma' the next time I use a buggy wondering if some animal peed (or worse) in it. Nothing was done about it which did not surprise me. Not blaming the service desk person. We live in disturbing times where correcting someone is a risk.
Just to make things worse, when I was coming out of the store, someone else was carrying their 'precious little doggie' in.
Claimed loss: Not claiming any loss or asking for any compensation. Just registering my concern for hygiene.
Desired outcome: Enforce a stricter policy about animals in the store. Especially in regards to being in the cart but in general as well. Service dogs, of course, are welcome but that has to be clearly stated
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