Regus’s earns a 4.2-star rating from 1042 reviews, showing that the majority of clients are very satisfied with office space solutions.
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My signed contract and termination and duplicate invoices
I would like to complain about Regus and require a solution here, because for having a duplicate invoice charge to me, and also my contract period is from Jan to June, but Regus still charge me further invoice from July onwards even I have requested to terminate my contract with immediate effect, although I have forgotten to click the cancel in their system. The invoice cycle is confusing and not following the usual cycle and thereafter charge me for duplicate invoices. However, their help desk and front desk is trying to play around and not willing to give me the explanation on the duplicate invoice cycle issue. I am much disappointed with Regus Singapore service.
Desired outcome: I would like to resolve the duplicate invoice issue and termination of contract until June period as per my signed contract.
I am really disappointed with this Regus. Because my issue still haven’t resolved and then they closed my case ? I suggested that people do not choose Regus for their service because they have a very messy invoice cycle and even will charge you few invoices less than one month period. They try to make this happen is because I guess they want to cover the 3 months auto renewal fee, because they do not allow customer to terminate the contract based on the signed contract period. They want to charge you for extra 3 months above board using their auto renew system, to earn money from customer who have forgotten to turn off the cancel button 3 months in advance. I would like to look for higher management of Regus to resolve this issue. Please advise.
This complaint has been resolved automatically due to user's inactivity.
Virtual office
I signed up md or their virtual office not aware that I needed to file the documents to have my business operate as a foreign entity in that state. I called the office before my contract started asking to cancel it and the community manager of the falls location [edited] was very rude in the phone and told me I could not cancel even though the date of service had not occurred. I tried to contact the main office and speak to accounting but got no one. I sent an email to the help desk and they never responded. They charged me 3 times and 2 months in advance. I called them again and they told me their accounts team did not have a direct contact number and they would have to submit a cancellation request for me. Only for [edited] account help desk to follow up that they will not cancel an account that I never used and can’t even use because my business is not register to operate in that state. This is a scam of a business. If they send my account to collections I will report fraud of services and contact my attorney. This is completely ridiculous and worst customer service. When I asked for the binding contract they didn’t send me anything with a signature or anything.
Desired outcome: Cancel service and account
This complaint has been resolved automatically due to user's inactivity.
Office/rental/deposit/facility's
I rented office space from Regis in the City at New London House. I have moved out .
Despite several e mails during our rental period
The toilets' are disgusting on the 6th floor and are never cleaned. There are 2 toilets' for some 70+ male people using that floor, there is muck of every sort everywhere We asked and asked for these to be addressed
One Thursday afternoon before we left, two members of my staff had to remove a knife from a person who worked in another office as he was running around the floor threating to stab somebody, Regis never reacted do we really want to be in an office with that going on
All day long and despite us complaining you have people walking the corridors outside your office talking loudly on mobile phones, who work for recruitment company's on that floor
And lastly, I gave notice Mid March that we were moving out. I have requested my deposit back on April 12th now 7 more requests yet still have not got it.
It was due on 31st May.
Regus fine you if you are one day late with a payment, yet we are now over a month late
It is impossible to get hold of anybody at Regus, all you get is use the ap and we will get back to you ..
Desired outcome: Compensation for a) late deposit and holding of funds b) dealing with what we had to on the 6th floor and having to move
This complaint has been resolved automatically due to user's inactivity.
Regus charges late payment fee on incorrect invoiced amount and threat to lock our office
I have been talking to Regus BroadQuay team since April 30th when I received the invoice for our new deposit.
I renewed my office agreement in March. Regus issued me an invoice for a deposit of 2xthe monthly rent, failing to take into account our previous deposit. I have repeatedly raised this issue with both Regus' local team and helpdesk. While they acknowledged the mistake and credited a portion of the overcharged amount back to me after a month, they also imposed a late payment fee for the amount in dispute.
Furthermore, on June 4th 2023, Regus helpdesk asked us to pay a "payment retainer" since we do not grant Regus ongoing banking authority. As a result, we were initially charged for two months' rent as a retainer, followed by an additional request for payment of an extra month.
Regus' site manager has threated me several times to lock up our office if the payment does not arrive by 15th of June.
This is absolutely unacceptable as Regus made a series of mistakes in our deposit invoice, misrepresentation of the amenities in invoices and made changes to the retainer later.
The service standards is absolutely shocking! We have already paid 3x month rent in advance + 2x month rent of deposit. Regus's site manager still threat me to pay the deposit in dispute in a few days or lock our door.
Desired outcome: 1. An apology from Regus's UK management team for the series of mistakes in the invoices and poor service standards2. A refund of the late payment fee credited back to us.
This complaint has been resolved automatically due to user's inactivity.
Lease termination and executive complaint - entrapment in lease
Hello,
My name is Paige Swanson, and I am a current tenant at Highland Park Regency in suite 601. I am writing this complaint as a formal grievance to terminate my lease ending June 30th, 2023.
On March 30th, 2023, I sent an email titled ending lease to the Regus Highland Park team stating the following, "
"I found an ideal location for a therapy practice in the Bishop Arts District that will allow me to save on rent and partner with a pharmaceutical company. I do not think I pressed the button to renew my lease and would like to move out at the end of my term."
There was no follow up email with instructions on how to terminate the lease. I was then instructed to go and terminate the lease that had the '24 date and not the '23.
I was then directed to ending the lease renewal agreement that was sent to me on March 10, 2023 with the activation of July 1, 2023 to June, 2024. Which was the lease that was being sent to me as a reminder for renewal in my portal. I was sent a confirmation email that I had officially ended the new lease term beginning July 1, 2023 to June, 2024.
However, I was not made aware that even though I had declined to renew another lease with Regus Highland Park that I would still need to go into the portal and decline my current lease(?), after I had already declined the automatic renewal.
In the lease it states,
Screen Shot 2023-06-02 at 4.27.00 PM.png
"If you do not wish for an agreement to renew, then you can cancel it easily with effect from the end date stated in the agreement or at the end of any extension or renewal period by giving us prior notice. Notice must be given through your online account or through the app."
Although, I have given notice that the lease that was sent to me on March 10, 2023 and was formally terminated on March 30, 2023 with documentation stated for 04/02/2023, I am being told that my current lease is being extended for the year ending in 2024.
I was then told, the only way to get out of this lease, a lease I did not sign and was by my accord meant to automatically renew due to me ending the lease starting on July 1, 2023. That I would need to sign a Month to Month lease.
I want termination of the Month to Month contract and the lease that I never renewed and did not sign.
I am very disappointed in my services at Regus Highland Park. I am feeling like this is predatory, unprofessional and the lack of customer service I received during my time at Regus has been incredibly saddening with malicious and non-transparent practices.
Desired outcome: I still want the lease to end on July 30, 2023 as I have leased another place and am moving out this week.
This complaint has been resolved automatically due to user's inactivity.
Late fee applied to move out charge
I am writing to you as a longstanding client of Regus, with whom I've had a harmonious business relationship for five years. Throughout this period, I have not once defaulted on my payment commitments. However, recently, I've faced an unexpected issue that has led to some concern. Upon concluding my tenancy, I was unclear about the procedure for settling...
Read full review of RegusRefund of retainer
Not returning my returner back after claim 4 Months already passed
Hello my account name is Alpha Forex Mauritius with account number [protected]
I am based in Regus Mauritius Port Louis which was perviously at Medine Mews and then they had a location shift to Port Louis downtown at Happy World building.
I was offered the choice to not resume my contract because of the location shift to which I accepted and paid all relative expenses associated to my pervious invoice.
However now I am experiencing two problems
(1) My retainer have been decreased without my notice from a figure to another figure which is beyond my understanding and whoever in charge in Mauritius.
(2) It has been already two months + nearly 3 since I have send my bank details and still no response about a potential date in which I expect to receive my retainer.
(3) I have posted several complaints + I have contact the helpdesk from my Regus application, they keep omitting the retainer refund from the payment for 3 times in a ROW. How can you be so unprofessional. Attached are the proof
Could you please assist?
I remain available by mail at [protected]@gmail.com
Thanks
Desired outcome: Desired outcome: Refund of the retainer.
This complaint has been resolved automatically due to user's inactivity.
Virtual Office in Amsterdam
Through my organization I purchased a virtual office in Amsterdam 8 weeks ago on line through the Regus Website, I received no confirmation of the purchase and yet payment was taken. I had to chase continually to establish what was happening eventually being put in contact with the virtual office manager, he told me that it was sitting with compliance and the address should be available shortly. Despite providing all the required documentation and numerous follow ups and emails, I still have no idea what the status is and why there is no update forthcoming, the office manager tells me it is all out of his control. After 8 weeks I have had enough and would like to cancel my order yet I have received no responses from the the office or anyone at Regus. It's all so frustrating.
Desired outcome: To either have the office available immediately for use or to have a full rebate of monies paid so far.
Hi Michelle It's been a week since I emailed directly and have not received any response?
Regus reached out and resolved the issue via their Customer Service Team - customer.service@regus.com.
No retainer refund
I was a customer of Regus Rockdale Australia 2216 from March 2, 2021 to April 30, 2023. I would of still been a regus customer if covid hadn't crippled my business and almost put me and my family on the street. I told the staff at Rockdale that when things pickup again I shall definitely return. Upon checking, I initially had a retainer balance of $3,042. Now when I login to my Regus account it says "This account has no retainer balances". I have tried to contact the Account. [protected]@regus.com for 3 days straight with no reply. I held up my end throughout the entire agreement, I would now like Regus to do the same. I was in Office 222 and my account number is [protected].
Desired outcome: I would like my full retainer balance returned to me immediately.
Thank you.
Office Space Termination 6080 Center Drive 6th Floor, LA, CA 90045
I signed a lease in January 2023, with a move in date of April 1st. I notified them prior to moving in that I need to cancel the lease. Regus js now threating to sue, they have an attorney calling and emailing me. I canceled the lease prior to moving in, they are now attempting to collect and sue for a 24 month period which is 48k according to them.
Lorraine, I never moved in, never acquired any services , any keys . So what are you attempting to charge me 24 months for if I've never utilized your services ?
The UK Competition and markets authority is reviewing regus' conduct - please come forward
The UK Competition and Markets Authority is reviewing Regus' practices - please come forward
The UK Competition and Markets Authority is reviewing Regus' terms and conditions and unfair trading practices following my complaint. The reference number is CMA230412. If you are also subject to Regus' unlawful practices and suffer harm, please contact the CMA directly at [general.enquiries at cma.gov.uk] and cite this reference number.
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Regus' conduct and call for further evidence:
IWG plc, trading as Regus, provides serviced office space to consumers and businesses across the UK.
• Regus breaches consumer protection laws by imposing unfair contract terms on consumers and small businesses
• Regus is dominant in the provision of serviced office space in significant parts of the UK (as previously found by the UK Competition and Markets Authority in Regus/Avanta where the CMA ordered Regus to unwind part of its acquisition) and abuses that dominance by imposing unfair trading conditions on its customers
Among other things, Regus unlawfully claims the ability to unilaterally change the terms of the contract with customers and in fact purported to do so. For example, in April/May 2023, Regus sought to unilaterally change its terms and conditions to impose a "payment retainer" on customers that refuse to grant Regus ongoing banking authority. The terms and conditions are expressly incorporated into the contract and it is plainly unlawful for Regus to try to retrospectively change the terms of the contract with customers that signed prior to April/May 2023.
Other conduct that the CMA will also be interested in includes:
1. Imposition of charges that are not agreed
2. Significant delays in returning charges that have not been agreed following a complaint
3. Misrepresentation of the amenities, billing arrangements, and charges
4. Poor service standards
In addition to the regulatory action, a number of plaintiff law firms and litigation funders are considering possible actions (including possible class actions on an opt-out basis under section 47B of the Competition Act 1998) against Regus. Any information that customers can provide to the CMA to aid regulatory actions would maximise the chances of success of any follow-on private actions.
We understand that Regus has also faced a large number of litigation in the United States concerning similar conduct, including by large corporate customers. The information from such prior litigation will be of significant value to the planned actions against Regus.
Desired outcome: Regus' unlawful conduct is brought to an end and customers obtain compensation in respect of such unlawful conduct
Regus has a well-documented history of imposing unagreed charges. It will take customers a long time to try and reverse those. That is why customers resist providing Regus with ongoing banking authority and Regus is now going out of its way to force customers to do that.
There is no basis for Regus to do that if your agreement started before 2023. Regus only added that new clause requiring payment retainer in 2023 and anyone that is legally trained can tell you there is no basis for Regus to unilaterally change the terms of contract.
The following screenshots show Regus' attempts to impose unagreed charges. Fortunately, we did not give them banking authority and they were unable to take those and they reversed those in the end after we threatened legal actions.
Regus' response is completely inadequate. Regus unilaterally added a clause requiring customers that do not provide it with banking authority to pay an arbitrary retainer. That clause was added after we renewed the contract in June 2022. There is no basis for Regus to unilaterally change the terms of a binding contract under basis contract law and Regus has provided no basis to do so.
Customers resist providing Regus with banking authority to take whatever it wants because Regus has a well-documented history of adding charges that are not agreed and it will take months before those unagreed charges are reversed, leaving customers out of pocket meanwhile (see the screenshots).
After a series of painful correspondence, Regus reversed all of the charges shown in the screenshots below. It is fortunate that we did not give Regus the ongoing authority, or else Regus would have just taken the amounts. No customer should trust Regus with their credit card and direct debit given this clear evidence that Regus plays fast and loose on what it can charge without consent.
Account
There has not been a resolution to this issue. You guys have fraundently opened an account in my name. Now I've received a collection for 3500. I never authorized Regus to open an account, and i asked for an amendment to my original account. I will be retaining an attorney and reporting this business to the OAG for fraud if this is not resolved. I've also filed a police report for fraud. Please advise.
Desired outcome: You need to take that account off my credit.
This complaint has been resolved automatically due to user's inactivity.
Incorrect cleaning procedure by one member of cleaning team
Regarding bath road regus, slough a cleaner by the name [edited] is not following proper cleaning procedure. Firstly she is using red cloths to clean office area, secondly. Whenever she enters the offices she does a visual check instead of wiping the tables or hoovering, thirdly she uses a blue chemical spray that is too strdong and I have suffered from chesty coughs. On top of that she comes too early for her shift in the evening at 16.00.
Desired outcome: Please if all cleaners could come after 1800,because we have meetings during between 1600 to 1800.
This complaint has been resolved automatically due to user's inactivity.
Incorrect double contract error - resulted in collections issue. 260 madison avenue nyc
I signed up for a contract of $47 / month back in late November to start in December under my company at the 260 Madison Avenue address. The rep [edited] set up my account for a 2 year contract even though I was very clear that my contract should be for one year. He fixed the contract and then he says he overrode the original incorrect contract with the new one. Well, 3 months later I received a bill for both contracts for over $500 usd. I've tried to resolve the issue but the area manager was unable to get the accounting department to fix it. He sent me a link to make a payment for the correct amount which should have amounted to $216usd but because I have a canadian bank account, I couldn't make the payment via ach. I asked him to adjust my online billing account so that I can just make a credit card payment for the correct amount. 5 months later, this adjustment still has not been made and the billing department has now sent my account to collections. Customer support is useless. I provided all the details but the nothing was resolved. I received irrelevant information back,. You can't even reply back to any of their emails when a ticket is created. It is a one way conversation. You can't call them. They create a ticket that will take days up to even a week for a response. Regus customer service and billing department are completely incompetent. Do not rent an office here or at any regus offices. This company has extremely poor customer support and accounting procedures. If you have any issues, they will send you to links that go no where! You can not get a hold of anyone. If you have issues, their online support sends you to options that don't address your issue. Then, when you click it, it links to the home page with no information and no help.
Regus Office sends their customers in circles > online does not address all the issues > if you click any of the problem issues listed > the link just sends you back to the sales page. They are good with getting the sale, but terrible at retaining their customers and providing good support. Check the over 14,000 reviews on trustpilot before considering them. They have a poor score and mostly about the same issue as i've described above.
Desired outcome: Correct the contract. The balance should only be $369USD as agreed. Contact Gesner Laurier to fix the issue. Gesner.[protected]@iwgplc.com. AC [protected]
This complaint has been resolved automatically due to user's inactivity.
CCTV Holding
HI,
I had my car bumped and dented in the car park in Bristol Aztec West. i am currently renting a large office space with Accomplish Group at the location and also in Swindon.
The receptionist staff were able to find the cctv footage of this happening and i sought authorisation from the police and my insurance company to gain the footage for my insurance claim.
This consent was sent over top the Regus group back in February and my insurance company are still yet to receive this footage.
It is very frustrating that the lovely receptionist staff have chased this so many tines for me and they advise that they are still waiting to find someone to authorise the release of the footage from higher management at Regus.
The whole idea of having cctv in the car park is to monitor and protect those that use it and this seems pointless when you are unable to gain support with an issue when it arises.
I would appreciate a response in the next 48 hours as to why it has taken almost 4 months to gain some footage even after authorisation. My insurance are unable to resolve my claim until this footage is received
Desired outcome: to gain the footage and have this sent to my insurance company my the end of the week
This complaint has been resolved automatically due to user's inactivity.
Charge for office renovation. Charge for a suspended service. Failure to respond to complaints.
I changed my contract from an office space to a virtual office. The physical office space had not been used for over a year. The original contract had been automatically renewed even after I had made it clear that I wanted it cancelled. Monies were taken from my account even though no renovation was needed. When I raised this as a complaint I was told to check my contract. I had lost my ID documents at the time of the transfer to a virtual office. I was told ID documents are not required for AML purposes when a physical office space is rented, but they are required for a virtual office. In spite of the AML regulations, and being told my account is suspended (so that no services should be being provided) the monies are continually being taken from my account. I have tried to find out what services if any are being provided and complained that they are breaking the law by taking money in breach of the AML regulations. I do not get any responses and I am very frustrated. Firstly unfair contract terms should preclude the taking of monies for office renovation that they agree has not taken place. Secondly the HMRC should be investigating why they are taking monies from customers without verifying their identity. Thirdly they should respond to customer complaints. These are all live complaints.
Desired outcome: Cancellation of virtual office contract and refund of monies paid for the period of suspension. Refund of monies taken for non existing office renovation. Compensation for stress caused by all of the above.
This complaint has been resolved automatically due to user's inactivity.
Incorrect account setup and unauthorized charges
I am writing to express my deep dissatisfaction and concern regarding the handling of my account setup and the subsequent unauthorized charges on my credit card. I had originally requested my virtual office account to be set up in the state of Alabama, but to my dismay, it was created for the state of Louisiana instead. This incorrect setup has caused significant inconvenience and has disrupted my business operations.
Furthermore, despite my repeated attempts to resolve this issue by contacting your customer service representatives, I have not been successful in canceling my account. This has resulted in ongoing charges on my credit card for a substantial amount of money, which I consider both unwarranted and fraudulent. It is worth noting that I have not signed any documentation to validate these transactions, which raises serious concerns about the integrity and transparency of your business practices.
I request an immediate closure of my account, effective as of the date of this complaint. Additionally, I demand a prompt refund of all unauthorized charges that have been made to my credit card. It is imperative that this matter is resolved swiftly, as the prolonged continuation of these charges is causing significant financial strain and frustration.
I expect a formal acknowledgement of this complaint within five business days of receiving this letter, along with a detailed plan of action outlining how you intend to address the situation. Furthermore, I insist on regular updates regarding the progress of resolving this matter until it is fully resolved to my satisfaction.
Please be advised that should this matter remain unresolved, I will have no choice but to escalate my complaint to the appropriate regulatory authorities and pursue legal action to protect my rights as a consumer.
I trust that Regus Corporate Virtual Office values its customers and takes matters of customer satisfaction and fair business practices seriously. I hope for a prompt and satisfactory resolution to this issue, thereby restoring my faith in your company.
Thank you for your immediate attention to this matter.
Desired outcome: I'm requesting immediate closure of my account, effective as of the date of this complaint & prompt refund of all unauthorized charges made to my credit card.
This complaint has been resolved automatically due to user's inactivity.
Fraudulent “office restoration” charge/withholding my retainer
Regus is without a doubt the most unethical company I’ve dealt with. They are trying to scam me for a $356.00 “Office Restoration Fee”. I rented office space from them for 2 months and barely used my office space, left it in the exact same condition it was in before I moved in. There is absolutely no reason for them to charge me $356.00 when there wa...
Read full review of RegusComplaint regarding unauthorized charges and harassment by creditors ref: virtual office-[protected] 17/01/2021
Subject: Complaint Regarding Unauthorized Charges and Harassment by Creditors
Ref: Virtual Office-[protected] 17/01/2021
Dear [edited],
Hello and thank you for the replay. I hope this letter finds you well. I am writing to express my deep concern and frustration regarding the ongoing situation with your company, specifically related to the virtual office services provided by Virtual Office-[protected] since 17/01/2021. I want to clarify that I have never utilized your virtual address service before, and despite initial discussions, I did not proceed with the agreement and I never give my direct debit details due to unresolved issues with the contract terms. I have made multiple attempts to resolve this matter, yet I continue to receive threatening letters from a debt collection company, which is causing significant distress and amounts to harassment. I insist that you rectify this situation immediately to avoid further legal action and to seek compensation for the disturbance caused.
On the aforementioned date, I agreed to purchase a monthly business virtual address rental during a phone conversation with one of your agents. However, upon receiving the email agreement, I was unable to read the email content without clicking "Agree." Unfortunately, upon clicking the agreement, I discovered hidden contract terms that I did not agree with. Consequently, I did not provide my card information or proceed with the agreement. I presumed that the agreement had been cancelled because I never used your virtual address service, nor did I sign any contract.
Approximately a month later, I unexpectedly received an invoice for amounts that I did not agree to. According to your company, I allegedly agreed to a two-year commitment during the phone conversation. However, within two hours of receiving the invoice, I promptly contacted your company via email and phone to inform you that I did not agree with the terms of the agreement and that I had never signed a contract. The agent I spoke with was understanding and agreed to cancel my request.
To my dismay, despite the cancellation agreement, I am still receiving letters from a debt collection company threatening legal action. This situation is not only distressing but also constitutes harassment by creditors. I want to emphasize the following key points:
Lack of Agreement: I have never signed a contract with your company, and I have not provided my identification or real name. All you have on record is my email address and physical address.
Prompt Cancellation: I immediately contacted your company within hours of receiving the invoice, clearly stating my disagreement with the agreement terms and requesting cancellation. The agent I spoke with acknowledged my request and assured me that it would be cancelled.
Unjustified Debt Collection: The continued pursuit of this alleged debt by a third-party debt collection company is entirely unwarranted and constitutes harassment. I have made every effort to resolve this matter amicably with your company.
In light of the aforementioned points, I demand the following actions to be taken immediately:
Cease Debt Collection Efforts: Instruct the debt collection company to cease all further attempts to collect this disputed debt. Any additional contact or harassment from the debt collection company will be considered a violation of my rights, and I will pursue legal action accordingly.
Confirmation of Cancellation: Provide written confirmation that the agreement has been cancelled and that I am not liable for any charges related to the alleged debt.
Kind Regards
Luc Abdall
This complaint has been resolved automatically due to user's inactivity.
Coffee machine removed at 3, the quadrant, coventry uk cv1 2dy by [edited]
Regus provided a Coffee Machine. It was neat, very unobtrusive and took credit cards. It charged reasonable costs, not cheap but reasonable and even did the Espresso. It was there and it was used, maybe sparsely... it had purpose. It is part of Regus offerings.
Regus sent vouchers of freebies so a free coffee was sometimes given. QR codes were shown as modern care. Regus adverts on noticeboards showed off freebies of this coffee machine. Emails were sent showing off the coffee machine and freebies. Then they hired [edited] and she got rid of the Coffee Machine... all against Regus UK offerings... [edited] did this... the kitchen does sometimes have teabags and sugar but nearly never. Awful. How can this happen?
[edited] did this... no one touched that machine until her arrival and her subsequent brutal removal of this essential equipment.
Desired outcome: Coffee Machine Return and warn [edited]
This complaint has been resolved automatically due to user's inactivity.
Regus Reviews 0
About Regus
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Regus. Make it specific and clear, for example, "Unjustified Billing Charges at Regus New York Office".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Regus. Mention specific key areas such as customer service, office conditions, billing disputes, contract terms, or any other relevant aspects of your interaction with the company. Include details of any transactions, clearly outlining the nature of the issue. If you have attempted to resolve the issue, describe the steps you took and the responses received from Regus. Explain how this issue has personally affected you, whether it be through time lost, financial impact, or stress.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as contracts, email correspondence, receipts, or photographs. Ensure that you do not include sensitive personal information in the documents you are uploading for your own security.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue with Regus. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, service improvement, or an apology.
7. Review before submission: Carefully review your complaint to ensure that it is clear, accurate, and complete. Check for spelling and grammar errors, and make sure that all the relevant information has been included to support your case.
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Overview of Regus complaint handling
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Regus Contacts
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Regus phone numbers+1 (855) 400-3575+1 (855) 400-3575Click up if you have successfully reached Regus by calling +1 (855) 400-3575 phone number 0 0 users reported that they have successfully reached Regus by calling +1 (855) 400-3575 phone number Click down if you have unsuccessfully reached Regus by calling +1 (855) 400-3575 phone number 0 0 users reported that they have UNsuccessfully reached Regus by calling +1 (855) 400-3575 phone number+371 67 118 333+371 67 118 333Click up if you have successfully reached Regus by calling +371 67 118 333 phone number 0 0 users reported that they have successfully reached Regus by calling +371 67 118 333 phone number Click down if you have unsuccessfully reached Regus by calling +371 67 118 333 phone number 0 0 users reported that they have UNsuccessfully reached Regus by calling +371 67 118 333 phone number+1 (800) 633-4237+1 (800) 633-4237Click up if you have successfully reached Regus by calling +1 (800) 633-4237 phone number 0 0 users reported that they have successfully reached Regus by calling +1 (800) 633-4237 phone number Click down if you have unsuccessfully reached Regus by calling +1 (800) 633-4237 phone number 0 0 users reported that they have UNsuccessfully reached Regus by calling +1 (800) 633-4237 phone number
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Regus emailscustomer.service@regus.com100%Confidence score: 100%Supportaccount.helpdesk@regus.com100%Confidence score: 100%Supportgdpr@regus.com100%Confidence score: 100%
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Regus address26 Boulevard Royal, L-2449, Luxembourg, 60611-1962, Luxembourg
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Regus social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 19, 2024
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