Reliance Communications review: fake statements, poor customer service! 110

This is Ali Abbas from Pune. On 23/1/2008 I purchased a postpaid connection and a new handset (motorzr v3m)
From Reliance Wed World (swojas complex,parihar chowk,pune411007. The person who was standing at the sales counter was not having
any knowledge of cdma sets and but anyhow he managed to put in the battery and the memory card
In the set. The time i came back home i tried to play some songs in my set but it wasn’t
Supporting the memory card so next day (24/1/2008) I went back to the web world and told them
about my problem so they asked me to meet the manager but the manager was bzy in his chit-chat
So i waited there for about 35 minutes and then left. On [protected] i went back again and this time i asked them
to de-activate my number so they asked me to go to service center of Motorola so i went there as well.
i got my set checked and Motorola people asked me to leave the set for 3-4 weks coz they will send the set to
Mumbai to get it repaired, but why should i suffer for the problem created from the web world side
So I came back to the web world.then the manager over there started misbehaving with me and throwed a
Number cancellation form on me. This is coz of only 1 reason that i am not marathi and he know i cant do anything
To him. This is how relience roll in the markit

I am master rohan d .kini staying at vasai in village nirmal,My complain is that i have a reliance mobile and reliance fixed wireless phone and in our area there are many reliance connection but still there is not a single tower of network in our area.when we have to call some one then we have to come outside of our houses or go to the top of terrace where we catch the network,Please find solution to our problem.
Yhanking you.

i use reliance mobile since 6 months and always i recharge my account Rs.30 and it is deduct 20 rs in my mobile and only 10 rupees are remaining so i complain you that which scheme are deduct in my phone pls tell me urgent.

Dear Sir,
Please send to me detail of best plan for Netconect
Devendra

I have purchased a reliance prepaid with 1000 minutes free talk value but since 2nd day th eoutgoing has been banned and i am not able to free call on reliance mobiles.

dear sir ,

i am long time rim pre paid user. But one month before i am taken your Life Time Plan. My mobile No. is [protected].

I am suffering for some problem. my phone is Life Time But do not call to other phone .so says to " there is resume service Please contact to customer service" I am going to Reliance Authorised Center say to me you go ur phone is ok within two days , but here above passed two month but do not solve my problem.

Your Reliance Authorise center (Pratapgarh U.P.) do not co operate with reliance customer. he say to me you go and complaint me .

Sir such behave is not good to reliance company.

If possible then ok my phone otherwise ok

Thanking you

sunil kumar mishra
pratapgarh U.P.

[protected]

I lost my mobile yesterday. My mobile no. is [protected]. Kindly done activate. There is a balance of Rs.700.00 in it.

I couln't agree more. Reliance isn't at all reliable. There are countless complaints against this company. However I would suggest another provider, G3 Telecom. They have much lower rates and better customer service.

Hi,

Can anybody tell me how i can have call statement details of my reliance prepaid mobile.

Thanks,

Hi,
I am sabita sahoo .2nd may I recharged through ICIC online banking of RS 875 for relience india card.But after 2 day I got a msg and that total RS 628 amount i got regarding main balance.
When I am aking the same to Relince cusomer care they are not responding anything.
Thanks & Regards,
Sabita Sahoo..

i had receiving unwanted calls and SMS from your 51234 ahd other numbers and it is too penic for me. then please prevent this atitude for the following mobile number +[protected].
thanking you.
Afzal Ahmad
342-A/2-A, Wasiabad,
Allahabad

Reliance has the worst customer service. My mobile service was stopped yesterday and till now i am not able to connect to customer service to complaint the same.

Sir,

For about two months whenever I recharge my RIM with Rs. 201/- the amount is being deducted speedily although I use mobile oftenly. Kindly check whether any facilty has been activated. If so, kindly deactivate all the facilities or the ringtone, if any, downloaded in my mobile. I want to limit my mobile only for incoming and outgoing calls. Pl. do it immediately.

Thanking you.

Mobile No. [protected]
Sanjeev Kumar Varma
103 & 105A, Abhishek Apartment
Mauryapath, Khajpura
Bailey Road, Patna 800 014

WHAT IS THE THIRD PARTY PREPAID RECHARGE NUMBER OF RELIANCE MOBILE

I have a prepaid RIM connection.My number is [protected].
The connection is on Life -Time basis.
But whenever I recharge my Cell Phone with rechagre voucher, I receive confirmation of sum up balance of carry forward amount and the amount awarded against the recharge voucher.

Astonishingly, within next 1/2 days the balance amount comes down drastically, though I do not operate R World nor I avails or responce to the unlimited offers everyday through SMS by Relience.

Now, whenever I want to contact Customer Care, either I do not get the connection resulting 'Customer Care is busy now' or they artistically avoid answaring the complaints.

I suffered huge loss of Talk vale for last 3/4 months and I believe Relience invented a scientific way to steal money fron it's valued customers.

I really do not want to disconnect Relience, but want a permanent satisfactory solution against the cheat.

Someone please provide me the exact contact details where from I will get immediate response and faster action, so that I get back the proper output for the invested hard-earned money to Relience Mobile.

we are facing in problem in network

I have been with Reliance Network since last one & half year. In start, service was good but since last few days their customer care people are not providing the good service . They don't have the full information.Due to their poor service I had to lose my 1000 rs. feature coopan.Why are they sitting there if they don't have the correct information.Reliance should kik these people out of the company as they are not able to gratificate to the customer .
Reliance customer care is providing completely wrong information to their customer.

I am using Reliance prepaid mobile service from the last around four years but now at present, I am facing some technical problem in using Reliance services. I don't even get connect to Reliance Free Customer Care Number *369 or *333. I also facinIng problem to CALL WAITING activetion i am using Nokia 6275 handset. Anyone suggest.my cell no. is [protected]
so plz activet CALL WAITING service

see i think the sms should be 1500sms free for 30rs sms card

HIIIIIIIIIIIII.IAM RAKESH

hiiiiiiiiii

I Think reliance india mobil is not good for us, bcoz any service is activated own and deducted money on our account.When we asked any question's coustemrer executives then they given fool like owl.
KARLO DUNIYA MUTTHI ME, kar lya bhai ab bus chor do jeyo or jene do.

my reliance prepaid no. [protected]. saturday i call to my friend by mistake press star button. they cut my balance 15rs for caller tune. customer care say star button for copy. this is chet by reliance. many customer dont know star button for copy

Among so many other service providers, Reliance is comparatively very very costly for PREPAID users.

And has a very very pathetic and careless 'customer care people'. Even if you talk to their managers they will do NOTHING... they will only FOOL YOU telling any wrong rules which you have never heard/read before, and which are totally against any norms of mobile services.

But people, like me, who want to just continue their mobile number for years, so that all their distant friends could keep in touch, and, so that they could retain their mobile number as their identity... they suffer huge loss and inconvenience and headache because of Reliance customer care's poor poor pathetic service.

Moreover, They take such high service charges over prepaid cards. This feels like cheating.
Again the high call rates.

sir, i have a prepaid number from delhi,
my phone is not working in bahadurgarh from last 3 days, although roaming is free in that area.
kindly sought out my problem.
my no is -[protected]

dushyant

rim is the WORST service provider.
no food total network...
no water total network...
no air total network...
its jus dat wen we hav all dese ders no network...!
dey barr ur outgoin uselessly dat too at midnite n den ask u 2 contact "rel. customer care" which again impossible in 7 lives.
i think its nt dat hard 4 dem 2 undrstand y dey r losing it.

i need call detial my brother he call some durty friends so i need that number becouse he deleted from her phone so what shall i do now. he started drink, some other activity like durg tabe ect..
many time i tried to see number but i can't he delete from call list so what shall i do.

sir,
my prepaid mobile no is '[protected]' can you send me my call details from 30.07.08 to 21.08.08? if u can please do the needful at earlist.
regard's
Debabrata Ghosh.

Respected Sir,
I Subhash Singh has purchased a Reliance SIM whose SIM No. is RWDHSC000441690 and Mobile No. is [protected] on date 5th August 2008 which is not activated till yet on 3rd September 2008. So I Subhas Singh Request you to please activate my SIM as soon as possible.
I will be highly thank full to you.

Your Customer
Subhash Singh
SIM No. - RWDHSC000441690
Mobile No. - [protected]

why RELIANCE WEB at (22, kailmatiroad, sakchi, jamshedpur-831001. MOB. NO. [protected]).

I am using RIM from last one years. But now a days the service of RIM is going poor and poorer everyday. ONE MONTH ago i have logged a complaint in my nearest RELIANCE WEB WORLD situated at ( 22, kailmati road, sakchi, jamshedpur-831001. MOB. NO. [protected]) of MY BALANCE deduction.As a remidial measure they have deactivated my caller tunes without my permission. I tried to get my desired caller tunes from R-WORLD but a message of system failure is sent back to me in reply. I asked RELIANCE WEB WORLD to solve my problem but they are harrassing me from past one month. Everytime when i go to the WEB WORLD EXPRESS they ask me to log another complaint. Till now i have logged almost 5 complaints but nothing had been done by them. I want you to look into my matter as soon as possible . Please ensure that the customers are not being harrassed by the RELIANCE WEB WORLD staff.This is nothing but the matter of fraud with the customers by opening a customer care center only to log problem but, never solved then why RELIANCE WEB WORLD situated at ( 22, kailmati road, sakchi, jamshedpur-831001. MOB. NO. [protected])

my phone display error :-

defheap_free:
ewDefHeap. c 12

i want the incoming calls details of a number [protected].date-[protected] till 03-10-2008 .can any body email me on teckwani_bunty2008@yahoo.com

MY BALANCE GOT DEDUCTED EVEN IF I HAD NOT MADE ANY CALLS ... I HAD AROUND Rs. 45 WHICH PERIODICALLY GETS LESS BY ITSELF EVEN IF I M NOT MAKING ANY CALLS. I HAVE GOT 3 CONNECTIONS ; IDEA, AIRTEL N RELIANCE... ONCE I MADE A CALL ON A REL NO.(REL TO REL WAS FREE) STILL THE BALANCE DEDUCTED AND THE VERY SAME MOMENT I MADE ANOTHER CALL AND AFTER THE CALL.(REL TO REL WAS FREE) OF ABOUT 1 MIN THE CALL GOT AUTOMATICALLY DISCONNECTED GIVING ME A MESSAGE THAT I HV NO BALANCE LEFT ... IS REL CHARGING Rs. 4 A MIN FOR A LOCAL CALL TO THE CUSTOMERS AVAILING THE 496 ALL INDIA REL TO REL FREE PLAN... THINKING OF FILING A CASE AGAINST THE COMPANY!

Hello Friends,

I am Suraj. I have a RIM Prepaid Connection. Who has been started on dt 16 Oct 2008, but you told to me that we are give to 1200 Min Free Talktime on Reliance To Reliance on Local Call but I have not get any message for this matter at yet time. So please cheak my connection for this matter.

I hope you are cheak my connection and you will do right action.

Your faithfully

SK Upadhyay

i m a regular subscriber of relience prepaid since last five years. my location is too much disturbed due to network which is located in bihar state ( city- warisaliganj, dis- nawada, pin-805130) i am fade up with the services provided by relience in my locality. i am facing a lot of damages due of business concerns. so i request you to rectify the concern in my locality.
sincerely
kiran kumari

I m using smart prepaid connection from last 3 years.I activate my Hello Tune.After deactivation of My Hello Tune 12-10-2008 I recieved Confirmation message from ur side.Service get deactivate for one day.Now amount get dudcted everyday from my account.After registration of my complained having complained No no action has been taken regarding my complained.I think there is no Customer Care in Reliance.I dialy call at your call center but they not give me the postive response regarding my complained and disconnect there phone during the call.Kindly take immediate action early as possible otherwise I forwarded my complained to the consumer Forum.

ravi khera
[protected]
[protected]

I recieved Confirmation message from ur side.Service get deactivate for one day.Now amount get dudcted everyday from my account.After registration of my complained having complained No no action has been taken regarding my complained.I think there is no Customer Care in Reliance.I dialy call at your call center but they not give me the postive response regarding my complained and disconnect there phone during the call.Kindly take immediate action early as possible otherwise I forwarded my complained to the consumer Forum.

ravi khera
[protected]
[protected]

Respected sir, This is inform to you that my mobile no: [protected] is getting news. But I have no use to news. I requested custmare care but nobody take any serious action regarding it. I am a student i cannot afford this kinds of expanditure. So please close my news facility in my mobile. If you don't do so may be I close my mobile.  Please grant my request. And make me tension free.   Bachcha ko bacha ligiye, nahi to gharwale mobile dena band kardege.          Yours suffering custemar             Amresh kumar

I, m using RIM prepaid from last two years my no is9305829207 today is my services bard fromyour side plese reopen it as soon as possiable

i, m sing Rim prepaid from last two years but today my services are bard, i, m not able to call utter at your coustomercare so please open my services as soon as possiable