Rite Aid’s earns a 4.4-star rating from 2975 reviews, showing that the majority of pharmacy patrons are very satisfied with shopping experience.
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pharmacy
There were two pharmacists when I went to get my medication this morning... I was on my way to have surgery... visibly unwell and anxious. I did not get the names but one of the males was probably in his early 30s with tattoos and the other woman that was filling meds, I guess was an intern. (based on what the main pharmacist told me when I called thi...
Read full review of Rite Aidsalesperson's terrible attitude
After I experienced Adiran Howard's terrible attitude SO MANY TIMES, I have no choice but to submit the complaint now. Every time I hope I don't have to go to his cashier when I check out, but I don't have that luck most of the time. So I must suffer from his rude attitude to rush me to give him the Wellness Reward Card, to rush me to insert my credit card...
Read full review of Rite Aidassistant technician
I found the technician Carla working in the pharmacy to be extremely rude and always talking negative about customers. I would hope there is a store policy to protect customers from being talked about by staff members but clearly it's not being followed at the Caldwell, Idaho store by Carla in particular. This pharmacy is the closest for me to pick up...
Read full review of Rite Aidpharmacy
Besides a few of the employees just having the worst attitude possible, one of them is nicknamed by many customers as [censored]ie lady; her attitude is just so bad, never smiles never says anything nice. But that's not my main complaint today. Doctor sends a prescription two days later it is still not filled. Go in the morning and they say 2 hours, go back 6...
Read full review of Rite Aid and 4 commentsemployee disrespect
Employee Female named Tyesha at 24 hour Rite Aid who apparently works overnight located at 840 Westchester Ave in Bronx, New York threaten to slap me and said she's from Queens and out there anybody could get slap and said very disrespectful bullying words to me because I needed assistance with 100 recycling cans and plastic bottles and didn't know how the...
Read full review of Rite Aidcashier and pricing not honored as listed on the shelf
I picked up 2 cans of deodorant and a stick all by Dove. They all had 50% off signs under them. When I took them to the cashier she said, "No, they are not on sale." I walked to the aisle and showed her and she said they were in the wrong place and that was absolutely not true. I am furious that I walked to that store because of the advertised price of the deodorant and the nasty cashier would not give us the sale price.
Read full review of Rite Aidpharmacy
I've had several issues with this pharmacy. I was told a prescription I needed was out of stock for several weeks. I kept calling to see if it was available and was eventually told the prescription had been discontinued by the manufacturer. However, I was able to transfer it to Walgreens and pick up that same prescription that was supposedly discontinued and I've gotten several referrals so in no way was it discontinued. Also this rite aid charges me for prescriptions that walgreens tells me is fully covered by my insurance. I had stopped using Rite Aid due to falsely charging me and lying about available prescriptions but in January I was forced to go to Rite Aid to get an EpiPen because Walgreens was out of stock. I received the EpiPen on 1/16/19. I provided that EpiPen to my son's daycare. Licensing was out at the daycare and stated the EpiPen was expired. Upon looking at the prescription it expired 1/31/19. So I paid a significant amount of money for an EpiPen that expired 2 weeks after I got it. Its ridiculous that a life saving device was provided to me that expired in 2 weeks! I have a toddler with extreme allergies. Thankfully I've been diligent in avoiding his allergens. Now I need a current EpiPen in order for my son to go to daycare. I shouldn't have to pay for an expired product that rite aid knowingly gave me.
prescription notification
You call and notify that my script is ready then you tall me again and again and again then fill up my answering machine with you stupid notification. What do you think your customers are [censored]s? There is nooooo room on my machine for any real messages. Getting fed up with your [censored]. Stop using up my anwsering machine stopp it stooppppp it stop stop stop
payment not received and unethical behavior
To whom it may concern, I have a very serious complaint about one of the employees who works during the night shift at rite aid. In the month of August (I don't remember the exact date), I had purchased two items that were on sale for $4.50 in total (two cans of coors light beers) during the midnight hours. I approach the checkout area, I gave 5 dollar...
Read full review of Rite Aidhalloween blow up decorations
I am a great customer of Rite Aid and I buy all my decorations from you for ever holiday and I am highly upset that after buying 6 blow up decorations from within this past year only two works still. I spent good money on each one. I have a pumpkin, turkey, ghost, witch holding her head up, snowman, and Santa only 2 works the motor that starts the fan no...
Read full review of Rite Aidpharmacy
The service over the past year has gotten awful. The pharmacy is under staffed regularly. People have to wait an hour or more in line to even see if there prescriptions are ready. Many pharmacy staff members are so stressed they are not helpful or friendly. Not to mention you will receive a text saying your prescriptions are ready for refill but once you...
Read full review of Rite Aidpharmacy
Approximately one week ago I attempted to get a flu shot prior to an upcoming surgery. I am 72 years old. I filled out the paperwork and an employee named michelle attempted to get approval from medicare. (I was not involved with the computer process.) she came out to the waiting area many times to ask me questions. She stated that my birth date did not...
Read full review of Rite Aidservice store 11229
I am a costumer for the last 20 years from this store, But lately service became a problem to me every time i'm at checkout and A cashier name getachew checked me out. Hi personal hygiene is disgusting. He has body odor and his breath are terrible. I keep changing my shopping time because of this. But there are time that even this doesn't help. This need...
Read full review of Rite Aidpharmacy
I am in remission from cancer. And rite aid, in Kalkaska has been my primary pharmacy for the past five years and even before that. I take a drug called, hyslinga 60 mg tablet. It was prescibed that drug for the last three years or so. For pain I was left with from chemo, surgery and radiation. Called fri 9/6 to verify my scripts were ordered. Called back...
Read full review of Rite Aidlack of security
Dear Rite Aid Corporate, Sunday is the worst day due to having no security the entire day. That's through the morning shift and evening shift (For Monday too). Co -Workers claim to see at least 5 thieves walk in stealing back to back. Then they hit this button for so called Rite Aid Service Support. They will "scan" the aisles while they are stealing and...
Read full review of Rite Aidmedication
I've been feeling with rite-aide pharmacy for at least 27 years. I recently received my yearly printout for all pharmacy items up untill aug.31, 2019. Totally in access of $18, 00.00. I received 10 phone calls that all 7 of my medicine are all ready for pickup. All except 1, in which won't be ready untill today. (my most important one) sat. So I explain to them i'm leaving for california tonight. They assure me everything will be ready for pickup. I receive a recorded message on sat. Morning that my medicine can't be picked up till sunday due to the insurance. I'm only 1 day early and I know i'm given a 2 day grace period. Now unable to change my flight without losing $434.00, I am screwed, what right do you people have messing with people's life's. I can't believe that in today's day and age, rite-aide is able to make major mistakes with people's well being. I was so mad I told the pharmacists I spoke with, i'm taking my medications to another pharmacy. And she basically didn't give 2 [censored]s as to my vacation and 434$ lose.
My complaint is with Rite aide at 1710 Crosby ave.BRONX, N.Y 10461
cashier
Cashier was completely rude.I Never said a word to the lady. Simply said hello and put my items on the counter to be rung up. Then She told me my total, so I handed her the cash in her hand. she continued to just drop my change on the counter and throws the dollars on counter, after I handed it to her in her hand. Cashiers name was Tina . Just because she is having a bad day doesn't mean to take it out on customers
Read full review of Rite Aidemployees
Today 09/27/2019 at about 8:00 p.m I was in your Ansted, WV store.
I was in the aisle where the Halloween stuff is and was looking at cups just as any other customer is allowed to do. I picked up a cup and the lid wasn't sturdy so I did not purchase it and proceeded to the check out where we purchased 2 rolls of paper towels. Kathi Miller the clerk checked us out. She made small talk for a minute and then an officer approached me and stood near me and asked Kathi I put anything in my purse. I showed the officer everything in my purse and he seen that there was no store merchandise in my purse. Kathi acted as if she did not know what was going on that it must have been someone in the back at the pharmacy. I politely asked the pharmacist if he or his co-worker called the officer in and he stated that he did not.
I called back to ask for the corporate number and Kathi said that the number was 1-800riteaid and asked me to not mention herself because she had no part in it. I was publicly humiliated for what reason? I did nothing but look at a cup and purchase paper towels. I shop at rite aid more so than anywhere else and I will not be going back into that location for products or medication. I am very dissatisfied with the service I received today. I have never felt so be-littled and humiliated in my life!
building
I would like to complain about the Restroom facility at above mentiond store. I tried to sit on the toilet, but it was very small and low to the ground. I left the store without relief and hurried home. I did mention this fact to an employee in the store without a response back. I would think that a large Corporation like Rite-Aid would have to comply with the American with Disability Act and provide ADA Restrooms.
Sincerely,
A concerned disabled Veteran
Rite Aid Store
Water St. Uhrichsville, OH 44683
pharmacy
Twice in the past few months I have been given the wrong prescription. The first time I was given someone else's medication (a seizure med) and did not realize until I returned home it was not even my name on the bottle. It was returned to the store and brought to their attention. Today, I took one pill out of my refilled bottle of pills I had just...
Read full review of Rite AidRite Aid Reviews 0
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About Rite Aid
At Rite Aid pharmacies, customers can have their prescriptions filled and also receive immunizations, such as flu shots and other vaccines. The pharmacists are available to answer medication-related questions, provide advice, and assist with prescription management through services like automatic refills and medication synchronization.
Beyond pharmaceutical services, Rite Aid stores carry a wide selection of health-related products, including vitamins, supplements, and home healthcare supplies. The stores also feature a variety of general merchandise, ranging from cosmetics and personal care products to household items and snacks.
Rite Aid offers a loyalty program called wellness+ rewards, where customers can earn points on purchases and receive discounts. Additionally, the company provides online shopping options with in-store pickup or home delivery to accommodate the needs of their customers.
The company's website, riteaid.com, serves as a digital platform where customers can manage prescriptions, access pharmacy services, and shop for products. Rite Aid aims to provide a comprehensive retail experience that supports the health and daily needs of its customer base.
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Overview of Rite Aid complaint handling
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Rite Aid Contacts
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Rite Aid phone numbers+1 (800) 748-3243+1 (800) 748-3243Click up if you have successfully reached Rite Aid by calling +1 (800) 748-3243 phone number 0 0 users reported that they have successfully reached Rite Aid by calling +1 (800) 748-3243 phone number Click down if you have unsuccessfully reached Rite Aid by calling +1 (800) 748-3243 phone number 0 0 users reported that they have UNsuccessfully reached Rite Aid by calling +1 (800) 748-3243 phone numberGeneral Inquiries
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Rite Aid emailsinquiry@riteaid.com100%Confidence score: 100%Support
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Rite Aid address30 Hunter Lane, Camp Hill, Pennsylvania, 17011, United States
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Rite Aid social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 07, 2024 - View all Rite Aid contacts
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