Rite Aid’s earns a 4.4-star rating from 2975 reviews, showing that the majority of pharmacy patrons are very satisfied with shopping experience.
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Cashiers
I go to this rite aid every week and spend good money there. Your cashiers used to be so nice. The girls you have now are not nice at all and can be in fact rude to say the least. I would say one but all of them in the last month I have been there have such an attitude. The pharmacy is another story. Pharmacists are nice. Good people there. Someone from...
Read full review of Rite Aidemployer unprofessionalism
Hello. I walked in to the Rite Aid in J and 15 th St West in Lancaster, Ca between 3pm and 3:30 pm on Sept 12, 1999. This is the Rite Aid the I've been going to for a long time and is right across for Antelope Valley Hospital. The line for the drive through was extremely long (about 5 cars) so I decided to park and walk in. There were 3 people ahead of me...
Read full review of Rite Aidpharmacy sent out the wrong customer information
Today I went to pick my medicine up from my local Rite Aid. When I looked in my bag I notice my regular bottle of pills was in there so I didn't pay anything else too much attention. But some hours later I went to read the information sheet to see if I could take my medicine without eating and I noticed that I had someone else information. This made me very worrisome because I could see all of this lady information. Her address, phone number, employer info, her medical info, what she was taking, how many refills and so forth. If I had all her information who has all of mines. It's a bit frightening! While this may seem like a small mistake to some god forbid my personal information ends up in the wrong hand and become social media information. I am completely take aback and highly nervous about this. Is there anyway to track down who has my information. What can be done about this mishap?
vitamins
I have been a regular rite aid shopper since the thrifty days here in so. California. I go to our local store at least 2 times a month to spend over$100.00 each visit, sometimes more. I was appalled at the vitamin selection. Usually, when there is a buy 1 get another for!/2 off or buy 1 get one free, I see the sale tags all down the front of the shelve...
Read full review of Rite Aidhigh employee & not helpful
I went to purchase a few beanie babies for my kids that were on a 5.99 shelf, but they rang up as 7.99, and wouldn't honor the price I found the beanie babies in. Employees were not helpful and seemed checked out, like they didn't want to work. I ended up walking out of the store due to their unprofessionalism, and unwelcoming attitude. The African American...
Read full review of Rite Aidebay gift cards
I was a victim of an eBay scam about 2 months ago. I purchased 4 $500 eBay cards to purchase a vehicle, before I scratched the code I found out it was a scam but was unable to get my money back through the store, however I was told to email Tsvetana.p.valkov@riteaid.com. I was told to take photos of the cards and receipt. I later got an email saying they were able to verify the cards and the case was resolved. She needed my full name and address to send my check. This has been more than 2 weeks ago and still no refund. I have left several emails and voice messages with no response. I purchased these cards in hopes of buying a car, which ended up being a scam. But now I am without a vehicle and paying on a $2000 loan. I am about to lose my job because I have no transportation to work now. Is there any way you can help me resolve this matter quickly. Thank you,
Frelina Adams
manager
I've been applying for Gwen read for a minute now the manager at this address the night manager was very rude and accused me of stealing something and made me pay for something that was open it was not me I've been a client for over 5 years in that store at Grand Street this Indian lady accused me in front of the whole store I paid for the $10 product which...
Read full review of Rite Aiddelivery truck to the store
Hello,
A semi truck driver delivers to the store every week. He blocks two lanes of a three lane road. Today he did it during rush hour and the cab of his truck is facing the wrong way down a one way street.
The driver could park along the side of the street but he wants to make sure he doesn't have to walk to the front door. He blocks traffic and people can't get in the store.
Some days he is here for over an hour. Today was a quick 20 min stop, but still risked people's lives because he didn't want to walk a few more steps.
Please see the enclosed vide and contact me if you have questions. He does this every time he makes a delivery.
If you use a separate delivery company, please let me know and I will pass it along to them.
nair 9 ounce and selson blue 11 ounce
I went to purchase the above items at the store for the advertised price online that rite aid was selling them for when I got there I asked for a price match and the store manager told me this rite aid does not do that Im upset with rite aid because I went to the store to buy the products at the advertised price . The date of incident Was on 8/11/2019 at 615pm
pharmacist. name: eva horrible customer service to senior
On August 6, 2019, I went to Rite Aid to pick- up some Medication I had been their seen Eva Run me away in February 2019 when on a Sunday I went to get my Medication but Eva told me something about 28 days and I had to wait for 2 days. I went back on that Monday and Eva told me to come back after 4:30 pm. that when I left Rite Aid and went to Walgreen with...
Read full review of Rite Aidthe pharmacist
I'm a valued customer I get prescriptions filled there every other day I was there on 8/04/19 picked up prescriptions then left went home and returned a couple hours later and apparently the pharmacist didn't see me leave and come back said I've been in store for hours.. which at the time I explained to him I went home had come back pick medicine up for my...
Read full review of Rite Aidemployee mistreatment and elderly abuse
I worked as a pharmacy tech under manager ronni yellen. I quit because I was not allowed meal breaks working 8-10 hour shifts. When I was loaned out to other pharmacies to help them, I was allowed a meal break. After I quit, I was called repeatedly by ronni. When I would not answer, she called my spouse fron her personal cell phone and harassed him saying she was going to call the police. Then she had an employee named "Chris" call both of us from his personal cell phone. When we did not answer, he called my 77 year old mother and said he was the police and alarmed her as though I was in some sort of trouble. My mother called me and I told her I was okay. Then the employee called me again and when I answered he said he was doing a wellness check on me. I informed him that he is not qualified to call me from his cell phone or to perform a wellness check or impersonate a police man and that is a crime. We are African American and to threaten us with the police is alarming. I am going to inform the Better Business Bureau if this unfair and racist treatment is allowed by this pharmacist.
manager george
Walked 8 blocks with a shopping cart for 2 cases of bottled water. This is very hard for me to do I am disabled. Got there and store was out of the water on sale. It was Saturday night about 7:00 pm. Asked if they would sub cheaper water for the water they were out of and manager George said no! Needless to say I was upset and said I would not return to that store. Decided to go back next day just to see and this mgr George was laughing when he seen me with water in my shopping cart. I just transferred my 12 monthly prescriptions to another pharmacy. Will never step foot in that store again. This mgr George I will not day what I think of him. Been going that store 15+ years. My friend Romona works there but you just lost a customer. I know Rite aid don't give a Damm about this. Letting you know. Mark J. Cooper.
cashier adrianah
I was checking out and the first associate (Anthony) said my product didn't match my coupon and the store was sold out of the toothpaste I was looking for. I went back to the aisle and found the toothpaste for the coupon and Ms. Adrianah was at the register and said "didn't he tell y'all we aint got no more" I told her the toothpaste I have is valid with...
Read full review of Rite Aidcustomer service
An associate named April checked me out and she was very rude. First of all she didn't acknowledge my presence, she gave me a dirty look and didn't even say hello. She didn't offer the wellness number or acted like I existed. I was blown off completely. She was very rude. This store is disgusting. None of the associates are nice except for mary who I don't...
Read full review of Rite Aid and 1 commentpharmacy
I have been a rite aid customer for over 10 years. My insurance company requires that I choose one pharmacy to fill prescription at, and every year I choose Rite Aid for 10 years now. Today I have several prescriptions due to be refilled and the pharmacists refused to fill my medications that I have been taking for almost 5 years now. Suddenly stopping thi...
Read full review of Rite Aidbehaviour
I was in the store on Monday morning and went in to process photos and actually say hi to the visiting store manager. I will say right away that I was asst. mgr there for about a year and after the store manager left I became the store manager so for the next 4 years I was manager. This was not my first store and I had been in retail mgmt as well a...
Read full review of Rite Aidthe pharmacy
I am so sick and tired of the rude service every time go there they always say they never get prescriptions from the doctor when the actual prescription was sent three days before I don't understand why they have so many problems at this location there are four yeah I said four people that fill prescriptions there and there's always problems across the street at Walgreens they have one just one person and they never have any issues I bet if you asked many people that go there you would get more bad complaints then good this location at route 16 in Yorkshire ny should be re trained thank you Anita speaker
pharmacy refusing to transfer prescriptions for 1 1/2 months
On May 23, 2019 my doctor sent a new prescription to be filled, however the pharmacy did not fill the prescription. When the script came through it was put on hold and that is unacceptable. On May 28th I contacted Kim who works in the pharmacy and asked her to fill the prescription that was supposed to be filled on May 23rd. I met up with Kim the next day...
Read full review of Rite Aidpharmacist's phone etiquette and bad attitude
Situation: I made a spontaneous decision on July 3 to drive with my brother who purchased a new car in Omaha, NE while visiting. Later that evening, I called my USave Pharmacy after hours and leaving a message when I realized that I would run out of medication for five prescriptions: Devenlafaxi, Prazosin, Quetiapine, Temazepan &Clonazepan. As three of them...
Read full review of Rite AidRite Aid Reviews 0
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About Rite Aid
At Rite Aid pharmacies, customers can have their prescriptions filled and also receive immunizations, such as flu shots and other vaccines. The pharmacists are available to answer medication-related questions, provide advice, and assist with prescription management through services like automatic refills and medication synchronization.
Beyond pharmaceutical services, Rite Aid stores carry a wide selection of health-related products, including vitamins, supplements, and home healthcare supplies. The stores also feature a variety of general merchandise, ranging from cosmetics and personal care products to household items and snacks.
Rite Aid offers a loyalty program called wellness+ rewards, where customers can earn points on purchases and receive discounts. Additionally, the company provides online shopping options with in-store pickup or home delivery to accommodate the needs of their customers.
The company's website, riteaid.com, serves as a digital platform where customers can manage prescriptions, access pharmacy services, and shop for products. Rite Aid aims to provide a comprehensive retail experience that supports the health and daily needs of its customer base.
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1. Log in or Create an Account:
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3. Writing the Title:
- Summarize the main issue with Rite Aid in the 'Complaint Title' section.
4. Detailing the Experience:
- Mention key areas such as transactions with the company, nature of the issue, steps taken to resolve it, personal impact, and the company's response if applicable.
5. Attaching Supporting Documents:
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Follow these steps to effectively file a complaint or review about Rite Aid on ComplaintsBoard.com.
Overview of Rite Aid complaint handling
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Rite Aid Contacts
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Rite Aid phone numbers+1 (800) 748-3243+1 (800) 748-3243Click up if you have successfully reached Rite Aid by calling +1 (800) 748-3243 phone number 0 0 users reported that they have successfully reached Rite Aid by calling +1 (800) 748-3243 phone number Click down if you have unsuccessfully reached Rite Aid by calling +1 (800) 748-3243 phone number 0 0 users reported that they have UNsuccessfully reached Rite Aid by calling +1 (800) 748-3243 phone numberGeneral Inquiries
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Rite Aid emailsinquiry@riteaid.com100%Confidence score: 100%Support
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Rite Aid address30 Hunter Lane, Camp Hill, Pennsylvania, 17011, United States
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Rite Aid social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 07, 2024 - View all Rite Aid contacts
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