Rite Aid
reviews and complaints

Rite Aid blue emu

On January 4, 2020 at 4:20pm I went to the Downingtown pa. Store on Wallace Ave to talk to an employee about the above product I believed I was overcharged for, I was directed to the store asst or manager, her name was Fran, I produced my sales receipt and explained to her about my overcharge and the correct price that was posted, a difference of maybe...

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Rite Aid incident.. fall coming into the doorway

1/3/2020 coming into the doorway at STORE # 00872, I tripped over the loose door mat in the vestibule again coming into the store..I fell hard and bruised my left knee. Passing by pedestrians (2) ladies come into the store to try to help me up, but I didn't feel comfortable with that..because in 7/2019 and 12/2019, I received two total left and right hip...

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Rite Aid employee

I was totally blown away when I saw a picture posted on the internet December 19 2019 of employees at location 101 N. China Lake Blvd. Ridgecrest California 93555 giving basically thumbs up. I could not believe this being posted, as employee Susan Tunget was one of the employees featured in the picture. It is well known around Ridgecrest that this employee...

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Rite Aid pharmacy

Rite Aid the cashiers

I have been a customer for many years there those cashiers very mean the ones working 5am hours . I said good morning I never get A reply also the facial expression I get when I want to check out. They all stick together to cover the nastiness also an elderly worker short man very rude I almost fell in entrance because floor was wet he said to go out side I have cheap boots on . Now I feel very bad shopping my favorite store

Rite Aid pharmacy

I received a total thyriodectomy & had my Rx filled at Rite Aid. My husband picked up my Rx. But two of my Rx'd medicines weren't there. So I called. They told me those are meds can be picked up OTC. I asked if they though that was something they needed to share with their customers instead of leaving them with nothing. Problem was I needed liquid Tylenol...

Rite Aid pharmacy

This complaint is in regards to your terrible pharmacy's customer service. I've been going to this pharmacy located in Pendleton, OR for years and each year it steadily get worse. I have recently transferred my prescriptions to a neighboring cities rite aid pharmacy bc I'd rather drive 45min than deal with the terrible technicians attitudes. This is my...

Rite Aid albuterol inhaler prednisone and montelukast

My Dr sent my Rx 11:25Am 12/05/19 Thursday we came to pick it up by3:00pm thinking that by then it should be ready. Unfortunately n desperately we waited for one hour n 30 minutes. I prayed so hard for my inhaler to be done coz I have difficulty in breathing n also having wheezing so I approached Alisa the pharmacy tect after 40 minutes waiting she...

Rite Aid pharmacy employee

I am writing to inform you as to the most terrible experience I have ever had with your pharmacy. On November 28th I went in to pick up a perscription that was called in by my doctor on November 26th. It was very busy and they were short staffed on Thanksgiving day. The clerk took my info and I advised her it was workmans comp. I gave her the all the info...

Rite Aid rude assistant manager

Veronica, was completely unprofessional rude and harassed me as a patron in her store. She immediately jumped out of character and suggested I was arguing with her which was not the case. As the assistant manager she should know how to uphold a professional conversation with the costumers. She has animosity in her voice, which led me to believe her attitude...

Rite Aid prescription

Re-ordered my 2 Prescriptions by phone At 9AM, it said it would be ready by 3:45 pm and I gave my phone number to call if any problems. I arrived to pickup my prescription at 8:30PM, they said they were out and would have it tomorrow. No one called to inform me they were out. I was on my last pill and would need it to continue. This is second time Rite Aid has had problems with my order. Very Disappointed.

Rite Aid rude/poor customer service representative and supervisor.

I went to my neighborhood location to pick up a bottle of dry shampoo. There was a 13oz bottle marked as on sale for less than two dollars (before tax) when the lady at the register rang me up she said my total was thirteen dollars and some change. I explained to her that the bottle had been marked as being on sale. She asked me what the sign said and I...

Rite Aid not honoring prices as marked under product

Transaction #2322472 on 11/5/19 at 1:23pm I was at rite Aide making a purchase of Mucinex product. I noticed the price rang up at the register at a significantly higher price, marked as 18.99 purchase 2 and get one free. After entering rewards information the price did not drop to advertised price. A second employee reviewed the display. She stated the...

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Rite Aid pharmacy

I had dropped off a prescription over a week in advance because I knew my insurance was going to be terminated due to my husband having some health issues and can no longer work, I had stopped in there to pick the script up today 4/3/2019 and was told for some reason it was put on hold when I had asked why I was told I don't know but you will now have to...

Rite Aid pharmacist, broke hipaa law and was very unprofessional

I called an spoke to Darcy about my oxycodone refill, because, I got a voice mail saying to soon to fill. My wrote it for the 1st of Nov. It said it will be filled on the 4th of Nov. I called talked to Darcy, I was telling her that it can be filled 2 days before the due date witch is the 5th so it should go thru. on the 3rd. My name was said at least 4...

Rite Aid service

On Thursday at about 9:25 I enter Rite Aid at 6300 York Rd. I was greeted by the employees but after a few minutes I noticed that every time looked up from trying to purchase band aids, the security guard or employee was in my face. I started thinking are they following me and sure enough they where. The security guard would walk pass and then a few second...

Rite Aid autistic son harassed by store employee

Me and my family will not be coming back to this location. We came here today and the "security" guy harassed our 16 year old autistic son. He had a water bottle in his nap sack that he took out to take a drink and the security guy accused him of stealing! What the heck? First of all how dare you speak to our son in that way. Did you find anything on him...

Rite Aid cashier/management/store 4554

I have been a customer for well over 10 years and have made numerous purchases and prescriptions . Today I went to the store to buy some groceries and Halloween treats for my grandkids. I have an EBT card which I have been using for years at use at various locations and supermarkets. My EBT card does not swipe and I usually enter my number manually...

Rite Aid rite aid pharmacy first aid gauze pads

I had a surgery that required me to use gauze pads for drainage. I purchased several boxes of your company's products. After the first couple of gauze pads I used I experienced extreme irritation to the area, upon inspection of the pads I noticed there is an insert of what appears to be tissue paper inside the folded gauze squares. Since I stopped using...

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Rite Aid pharmacy prescription suboxone

for the past 3 months at the tiffin Ohio rite aid pharmacy I hope tried to get my Suboxone filled they never have it I always have to wait I have had three other people tell me the head pharmacist does not like to fill and does not like people you take Suboxone if these accusations are true you have a very racist pharmacist hopefully one of these days her...