Rooms To Go review: My refund has not been issued

I have purchased thousands of dollars with your furniture store. I puchased a four rooms of furniture in November of 2023. They were delivered on December 21, 2023. When they delivered I had to return the couch because it was dirty and the dining room set because the chairs were not the chairs I picked out. The orders were under two different phone numbers, one [protected] and the other phone number was [protected]. I have gotten the run around from your store since December 21st about my refund and still have not received it. I contacted the customer service today again and was told that they were crediting my credit card for part of it and a check was mailed for the other part of it. Initially the store in Southaven, MS told me they could not credit my credit card because I purchased the furniture with Great American Home Store. I have been hung up on by the associate at the store. I have spoken to two different managers (Mike and Jeff) and I complained to Mike about the associate hanging up in my face and both have told me I would be receiving a check in the mail and so far no check. I need my refund ASAP otherwise I will have to take legal action against rooms to go. I have also purchased more furniture from your store that I still have not received and the delivery keeps getting pushed out for one reason or another but you have already been paid. I have also filed a complaint with the better business bureau. I need to get my refund ASAP. This is not good business and as you can see I have spent a lot of money in your store and took my daughter to your store in Cordova TN and she spent money in your store. I need someone to contact me ASAP to let me know when this will be resolved because next I will be forced to file a lawsuit against your company.