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Ross Dress for Less
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Ross Dress for Less Complaints 663

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It is so painful that I have to write this, for I love the products at Ross, but the shopping experience is all but pleasant. No matter what time of day you enter some of their stores, especially those in Florida (I have shopped Ross from Ocala to Pembroke Pines and Miramar) you will find floors littered with merchandise, broken items on the floor, empty...

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Ross Dress for Less unreasonable people always has the first loud word

I took my 4-yr old daughter to do some shopping at Ross (333 Ward Ave., Honolulu, HI 96814) on 10/21/06. She found a Winnie the Pooh chair/table set to be very cute. The set is approximately 3 x 3, and weights 25 pounds. Anyway, it is both bulky and heavy esp. when you have to take care of a little kid, and I am barely make 5 ft. After I struggled to slide the set on the shopping cart bottom, and went to the cashier; The cashier (associate #432577) stated that she could not scan the set because the way the set was in the cart. I asked if she could help to move it up to inside the cart so that I could pushed it to the parking lot, where my car was.

She said:" you can do it. Just bring it up!"

I said:" I can't do it, can you help?" Note: I am a person who doesn't ask for help al least I really need it. I happen to have weak wrist that I should not carry heavy items.

Unwillingly and with a long face, she finally move her body and came around to my cart, and dump the set flat on top of the cart.

I said" " I needed it inside the cart safely so that I can take it to the parking lot."

She ignored me.

I managed to move it inside the cart. Pls note that by putting the set flat on top of the cart, the set could fall down and hit anybody who might walk by. Do not forget that the top of the cart goes downward. I asked her if she could put the set inside the cart. Then she turned out to be very upset and angry.

"You can't take the cart to the parking lot! She raised her voice:" I can't scan the box now"

Well, I didn't know that. I moved the box and dumped it on the counter and returned the shopping cart to where it belonged.

When I was signing the sale slip, I dropped my credit card on the counter when she asked to see it.

She was telling me that I was throwing things around, and called Chris, manager on duty for attention. She told Chris that I was throwing things around.

I was totally caught off guarded for her to say that. I guess the unreasonable people always has the first LOUD word.

"I did not!" I replied.

"yes, you did. We have a video camera." She answered confidently.

I told the manager what happened but he didn't say a word.

I dragged the set to my car and came back to say to the manager:" I haven't started complaining about yet, but she had to complain about me first. This is another thing I am not happy about."

"I know." Chris said.

How to fix the problem? Fire her, and a $50 gift cert.

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Jun 01, 2007 11:45 pm EDT

Everyone should do what you say... you have baby. Not by choice... you just have one, you chose to take shopping with you. I would suggest a more expensive retailer for the service you deserve.

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I went to Ross for Less on Tunnel road in Asheville, NC today after i worked a 12hr shift. I was in line to make a return. I was behind a lady that had a purchase. The manager told the floor supervisor that she had to do my return. The manager asked me if i wanted to look around before i did my return, i said no. So she told me i had to get in line. I wa...

Read full review of Ross Dress for Less and 24 comments

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About Ross Dress for Less

Screenshot Ross Dress for Less
Ross Dress for Less is a discount department store offering a wide range of clothing, footwear, and home accessories. They specialize in off-price merchandise, aiming to provide customers with brand name items at reduced prices. Ross emphasizes a no-frills shopping experience, focusing on value.
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Overview of Ross Dress for Less complaint handling

Ross Dress for Less reviews first appeared on Complaints Board on Aug 31, 2006. The latest review Employee was posted on Mar 20, 2025. The latest complaint health complications from abuse was resolved on Feb 05, 2020. Ross Dress for Less has an average consumer rating of 2 stars from 665 reviews. Ross Dress for Less has resolved 89 complaints.
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  1. Ross Dress for Less Contacts

  2. Ross Dress for Less phone numbers
    +1 (800) 945-7677
    +1 (800) 945-7677
    Click up if you have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number Click down if you have unsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have UNsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number
  3. Ross Dress for Less emails
  4. Ross Dress for Less address
    Office 5130 Hacienda Drive, Dublin, Maryland, 94568, United States
  5. Ross Dress for Less social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 25, 2025
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Ross Dress for Less Category
Ross Dress for Less is ranked 45 among 124 companies in the Retail Stores category

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