Round Table Pizza’s earns a 1.2-star rating from 136 reviews, showing that the majority of patrons are dissatisfied with dining experience.
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Very late delivery for an online order.
I placed an online order at 5:42 pm on 02/14/21 at the store located at 5110 Laguna Blvd., #119, Elk Grove, CA. 95758. [protected]. Invoice number [protected]. My order number is 5039. The location was Round Table Pizza #4 (710). I paid for the order with my debit card. It said that the order was going to be delivered by 6:54 pm. I live less than 10 minute...
Read full review of Round Table PizzaDid not fulfill order
I ordered an Italian Garlic Supreme pizza with pineapples and green peppers added and they did not fulfill my order. They did not take the time to look at the order and I am very disappointed as this is what we usually get and I paid extra for these toppings. I tried to call the restaurant and they would not answer. Granted it may be busy, there should be a call back list.
Employee
Said his name was me. Said he was the owner. Wanted to fight me over question about the red sauce. Worst customer service experience ever, in my 50 years. Will not ever go to that resturant ever again if he is the owner. It's a shame because I have gone there for most of my life. Sunnyvale, Ca Old San Francisco Road. Pizza was good.
Asst Manager Karen Hutchens and supervisor Tara Odom
This is very hard for me to do this but I have been having issues with Karen for over two years and nothing is being done about it. Mark Lesi is our manager and I have loved working for him for the past 5 years but when it comes to protecting employees he drops the ball. Karen has been abusive and bullies the majority of the staff. Me being one of them. She...
Read full review of Round Table PizzaOnline ordering
On jan. 5, 2021 about 8pm I was using the online ordering using a gift card and tried to purchase pizza but when u enter all info and confirm order it will send u back to start page and it completely wiped out my gift card of $50 dollars and left it with $0 balance so I was forced to use my atm card over the phone to confirm a seperate order
This is the 2nd time I have sent this complaint and still waiting on some type of reply thanks
Ive enclosed the gift card number to confirm
Gift card number
[protected]
Pin-10
$50 gift card amount
Desired outcome: Gift card credited back or atm refunded amount of gift card
Using a call center to answer calls
I called to order a pizza last night and realized I was calling a call center in a different country! A call center to order a Pizza from my local pizza parlor. I have to say I am very disappointed that Round table would resort to using a call center. I couldn't even get the pizza I wanted because he didn't know what a deep dish pizza was. Round Table was always our go to but I'm rethinking that now.
Read full review of Round Table Pizzapizza
Bad as ttitude like privileged couldn't get order right 30 dollars would you pay where going somewhere else cold .
Pricing
You guys charge $ 1.75 for extras that you want on a pizza according to online ordering.
If the pizza I order comes with green onions (for example) and I decide I don't want the green onions but instead would like to substitute with pineapple (for example), why do I get charged $ 1.75? I am not wanting to order an extra side but instead I just want to substitute one item for another.
I was told by the manager at your store located at 7921 s. Hosmer in tacoma, wa that she doesn't have any control over that. She says they are just following corporate rules.
Your prices are on the high end but they are very good. Please respond to my inquiry.
Thank you.
No reward points received 😔
7/26/2020 I ordered #5001
Invoice number:[protected] Large Double Pepperoni special an I didn't get a rewards number for my points on my Receipt. I call 0914 Roundtable an asked the manager if I can get references number to redeem my points so I can get my rewards points an was told there is nothing they can do.
I am not happy with customer service I was provided. I feel its not fair an I should get the points that I earned.
Different pricing of their pizzas
I called in an order for a medium veggie pizza. I had a coupon for 15% off. The gentleman said it will be $21.99. I told him I had a coupon for 15%, he said okay, I already added your discount. It will be $20.14. I had googled a medium veggie pizza earlier and it showed $18.79. I called Ontario Round Table, their veggie medium is $18.79. I called the Chino...
Read full review of Round Table PizzaManagement!
My name is Evan Gustafson. I would like you to read your reviews on your on yelp website (the website on the bottom). ...I'm going to give you all my reviews. But first, I'd like to explain some things: 1st. I've gone through your phone service in which I have gotten no phone calls back? Over 5 years too I may add! Maybe becuase this Round Table isn't...
Read full review of Round Table PizzaPizza and how long it took and food was cold
I ordered a large chicken garlic Supreme pizza and a salad on sunday evening. It took them 2hrs and 10 min to get mt pizza to me. When i got it the pizza was cold and soggy. When i tried to call to find out what was going where my order was it would tell me someone will be with me shortly then hung up. After6 tries on the phone i finally got someone who...
Read full review of Round Table PizzaMissing item
Hi,
I just ordered take out from the Round Table in Glendale, CA. They forgot an item from our order and when I tried calling, the number online did not work. I am hoping to get a refund for the item missing but I cannot reach anyone. Please help, thanks! My email is [protected]@gmail.com and my phone number is 805.471.1331.
Thank you very much for your assistance.
Burnt Pizza
I ordered a small pizza to be delivered last night. Afterwards and after I opened the box I noticed the pizza was awfully flat, w/out must crust and burnt. I took out one piece and ate it leaving the rest. I've been so ill I just went to bed early. Upon waking I looked at the pizza and realized I just couldn't eat this. So I called Round Table and spoke to...
salad bar - to go product
Both Round Tables in Sonora Ca. no longer provide the medium size "To Go"
salad bar choice.
The small choice is just too small, the family size is just too big, the medium
size works best. It's perfect
Please change your new policy on "medium salad bar - to go containers" and bring them back. Thank you. [protected]@yahoo.com
Signed, Hungry In Sonora.
Product
At what point did round table decide to change how they make the garlic twists? They used to be the best thing round table made, they were soft and chewy, cheesy and wonderful. Now I'm sad to say they are over cooked and dry with no cheese and barely and garlic sauce. The ones we just received were truly awful, we tried to get different ones and they refused to make any new ones. I'm very unsatisfied with the quality round table has allowed themselves to slip to. Horrible just horrible. We will not be eating at round table pizza anymore and will tell all of our friends and family about our experiences
was not ready for pu
I ordered and paid for 3 personal pizzas on 1/31/20 to be picked up at 3pm on sunday 2/2/20. I got their at 3 to pu and they had not even started yet. They made up some stupid excuse. Then when we went home to eat the pizza one of them had a piece of hair in it. Needless to say I was so disappointed in this new pizza place. the invoice number is 54 . my phone number is [protected]
Read full review of Round Table Pizzacustomer service
On December 31st I went in to Round table ordered a personal Pizza at 6:04 pm my order was taken by Michael B. When I was ordering my Pizza I heard him say the order would Take 25 minutes so I said ok. Left and came back, when I came back he said that it would take another 25 minutes and I said you said it would be 25 minutes and he said no I said 1 hour and 15 minutes and I said no you said 25 minutes he gave me an attitude and said let me check and went to the back and asked them about my pizza. Im vert upset because it should not take 1 hour and 15 minutes for a personal pizza.
pizza & breadsticks
I ordered a X-large Maui Zaui pizza with no red onions online. I also wrote no red onions on the special request section. After waiting 2 hours my pizza finally arrived. When my family sat down to eat, the pizza was covered with red onions, which none of my family likes. So we had to pick them off one by one. I also ordered 12 garlic Parmesan twists that...
branch customer service
I called to make a delivery and I'm using a coupon that you had provided me on my last delivery. I ordered pizzas from you probably 8 times a month which equates to about $350 a month that I pay to your establishment every month. The coupon that I had provided said I could have a specialty pizza for 2299 and I believe it was a large. the person I talked to...
Read full review of Round Table PizzaRound Table Pizza Reviews 0
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Overview of Round Table Pizza complaint handling
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Round Table Pizza Contacts
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Round Table Pizza phone numbers+1 (925) 969-3900+1 (925) 969-3900Click up if you have successfully reached Round Table Pizza by calling +1 (925) 969-3900 phone number 0 0 users reported that they have successfully reached Round Table Pizza by calling +1 (925) 969-3900 phone number Click down if you have unsuccessfully reached Round Table Pizza by calling +1 (925) 969-3900 phone number 0 0 users reported that they have UNsuccessfully reached Round Table Pizza by calling +1 (925) 969-3900 phone number
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Round Table Pizza emailsinfo@roundtablepizza.com100%Confidence score: 100%Support
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Round Table Pizza address5555 Glenridge Connector, Ste 850, Atlanta, Georgia, 30352, United States
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Round Table Pizza social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 30, 2024
Most discussed Round Table Pizza complaints
They did not prepare the pizza as requestedRecent comments about Round Table Pizza company
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